Unifocus Reviews

Pros

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Cons

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Pros

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Cons

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Pros

Not a fan of the software. The software is not the most intuitive.

Cons

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

Alternatives Considered

Reasons for Switching to Unifocus

Pros

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Cons

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Pros

Allows us to run reports in order to be cost-efficient with our staffing

Cons

The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer

Pros

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Cons

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

Pros

Ease of use, very simple to navigate - changes can be made easily

Cons

The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered

Pros

It is very user friendly. The way I can upload/export, all the information into our company's database.

Cons

The reports on forecasting. That is only because I have not been properly trained.

Pros

I like Unifocus overall. It has so many features and they are user friendly, which is important to me.

Cons

There are so many things available that it can be overwhelming. The training course that I attended recently helped though.

Pros

Easy to use.
Easy to install.
Plenty of uses

Cons

Sometimes the system crashes and they dont list updates right away

Pros

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Cons

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Pros

Time clocks and labor management synergy

Cons

Many of the reports are very difficult to use for the purpose we need them to be used for.

Pros

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Cons

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Pros

I run reports on hourly vs salary for weekly report. I like being able to switch between platforms with very little easy and/or change a parameter with ease.

Cons

Does not keep track of PTO anymore through Unifocus. It was never correct.

Pros

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back.

Make the setup so it fits on one screen please

Cons

Since the upgrade staff and shift do not fit on one screen.

BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was.

Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Pros

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Cons

Long loading times and clunky point tracking system make using it some days stressful.

Pros

User friendly and welcoming mobile app.

Cons

needs to have a schedule display option on a screen rather than just printing.
Employee management can be better UI such as drag and drop to different job positions
Current schedule does not show any alert if there is a conflict from the previous week's schedule.

Pros

I have yet to find that "wow this is great" feature

Cons

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

Pros

The overall end results on a day to day, week to week are good

Cons

Program pulls into too much information to generate ease of use

Pros

It is easy to use for logging my employees time and attendance

Cons

There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.

Pros

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Cons

My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in

Pros

Easy to view scheduling and time punches.

Cons

Layout is organized very well. Maybe it could show who was scheduled and has not clocked in for their shift and keep track of who was late/ no shows.

Pros

Its easy to use, convenient to track payroll,

Cons

I wish the mobile version would have full functionality

Pros

the simplicity of it and its easy to use

Cons

the system its all good, if it works correctly

Pros

i can log in from anywhere, can be helpful on a day off

Cons

hard to correct times at times, would like better reporting to be done