User Reviews Overview

About Online Check Writer

Online Check Writer is a cloud-based solution that helps businesses manage accounts payables/receivables, payment processing, reconciliation, and other financial activities on a unified portal. The platform enables administrators...

Learn more

Feature ratings

Value for Money
4.4
Features
4.5
Ease of Use
4.4
Customer Support
4.4

Browse Online Check Writer Reviews

242 of 242 reviews
Sort by:
Danylo
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
N/A

5
Reviewed on 28/08/2023

I use Online Check Writer daily and I am satisfied that I selected that product

I started to use that product several weeks ago and I would like to say that I am fully satisfied user. I like accept my payment via the link. The overall experience is amazing.

Pros

I like the interface. It's very easy to digest. Secondly, I am amazed that my business bank operations are in pocket and I am able to recieve and ask for a payment. What I am grateful for is that there's Advanced Two Factor Authentication.

Cons

I am not sure I could see my default currency information on the Bank Data. It would be useful because I have 2-3 bank accounts with different currencies. On a business tools menu there's a View more button but I would prefer seeing that features listed right there.

Noe
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4
Reviewed on 3/04/2023

Easy to Use

Tech support is always there to chat or available by phone.

Pros

I like that you can print either Blank checks or just a PDF check. Easy use and able to work my own check design.

Cons

It has become a bit pricy now as a stand alone check printing software.

Response from Zil Money

Hello Noe, we are thrilled to hear that you like our online check printing software. We understand that cost is always a consideration, so we offer various pricing options to suit every budget. We appreciate your feedback and hope that you will continue to enjoy using our software. Thank you!

Replied 5/04/2023
James
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
1

3
Reviewed on 4/08/2022

Poor Customer Experience

Online Checkwriter is very inconsistent with their processes and their phone agents are extremely rude. When it comes to paying vendors and you advise the estimated date of when their direct deposit should hit their account, you need to be very precise. It's okay to be a day off of the date advised but 1-2 weeks beyond that is crazy! I don't trust that I can continue using this software due to the lack of speed in processing ACH deposits.

Pros

I like the fact that this software is available online and that it gives me the capability of paying my vendors via ACH or check.

Cons

Online Checkwriter has poor customer service when it comes to their processes and procedures. Before implementing a process to pay my vendors via ACH, I called Online Checkwriter and walked through the process to ensure that I had it correctly. I even ran a couple of live test transactions to confirm the process works for me. When I started paying my vendors, I was advised that it would be 3-5 days for them to receive payment. After relaying this to a vendor I was then told that it's up to 9 business days unless I fund my wallet in advance. For the next vendor, I funded my wallet first and then processed an ACH which should have been deposited on the next business day. Again, the funds were not deposited and sat in the vendor's newly created wallet within Online Checkwriter (the vendor did not request this wallet account) for over a week. I called and spoke with the ACH department who said regardless of what I was told by a previous agent, I need to upgrade my subscription and follow a process that was never given to me.

Response from Zil Money

Thank you for your positive review. Furthermore, we apologize for the difficulties you may have experienced. The customer service team is expanding its capabilities to provide better customer service and to address customers' doubts. We have a 24-hour chat team and call support between 8 AM CST to 8 PM CST. Feel free to reach us back for any assistance.Our team ready to help you

Replied 9/11/2022

Top Online Check Writer Alternatives

Verified Reviewer
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/06/2023

Perfect

Pros

Perfect site.I love their interface. The are welcoming. Thanks for letting me know this your site

Response from Zil Money

Thank you so much for the kind words, We're so happy to have you as a customer and we're glad you love our interface. If there's anything we can do to improve your experience, please don't hesitate to let us know. Thanks again for the five-star review!

Replied 20/06/2023
Bipin
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2018

One of the best Software i have used so far

very useful for my job.

Pros

Tried their Standard plan is worth /month. it has all the features i need, like Create many checks in one click, Upload from excel and create checks, Remote Support etc. Their Customer support is really good.

Cons

i didn't experienced any cons till now .Will update if i have any issues. Overall experience with Online Check Writer is excellent to me.

Response from Zil Money

Thank you, we're really happy to hear that you're getting good value out of it! The whole team here at Online Check Writer would like to thank you for taking the time to leave us a review.

Replied 11/09/2021
Ronald
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 25/07/2022

Too Slow

Has many powerful features, however it can be overwhelming and confusing trying to understand every aspect.

Pros

The many features regarding check writing and security.

Cons

Moves too slowly, even on my fastest computer it took long for pages to load.

Response from Zil Money

Hi Ronald,
Thank you for the review. As you have pointed out that the platform is too slow, we would like to check whether you haven't switched to the new version from the classic version? If you have questions regarding our platform, please call us at(408) 775-7720; we will be happy to guide you through each step.

Replied 28/07/2022
Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/06/2023

The best online banking services provider I know

It's really easy to use and I highly recommend their services to others

Pros

Checks writing and generation is really easy

Cons

So far I dislike nothing about online check writet

Response from Zil Money

Hello, we are so happy to hear that you find online check writing and generation easy! We work hard to make sure our checks are the easiest to use and generate, so we really appreciate your feedback. Thanks again for taking the time to write this review - it really helps us out!

Replied 22/06/2023
Verified Reviewer
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/06/2023

My revier

Pros

EASY ACCESS to each user and provide simple instruction

Response from Zil Money

Thank you so much for your positive review of our company! We are glad to hear that you find our platform easy to use and that our instructions are clear. We appreciate your feedback and we will continue to work hard to provide the best possible service. Thank you for choosing onlinecheckwriter.com!

Replied 8/06/2023
Furby
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/02/2023

Online Check writer Review

Pros

The software assists mostly in in payment processes as it swiftens the business procedures

Cons

The software needs training in order to use. Didn't see any negative

Response from Zil Money

Hello Furby, we are glad to hear that you find our software helpful in streamlining payment processes. We do offer training to help get users up to speed on how to use our features, so please feel free to reach out if you need any assistance. Thanks for taking the time to write this review!

Replied 8/02/2023
jafet
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/07/2023

Get payment and get goin with the company

very satisfyte love the easy way to make payment

Pros

all funtions very easy to do sorftware very friendly

Cons

too many windows some times stock on it but easy to fix

Adam
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
N/A

3
Reviewed on 25/07/2022

If you don't want to bend the knee to Intuit ...

It's been the best/easiest way to print my own checks that I've found.

Pros

I can print checks the way I want for a much lower price than Intuit was offering.

Cons

Creating checks could be a little streamlined, especially monthly recurring checks.

Response from Zil Money

Hi Adam,
Thank you for the review.
You can create monthly recurring checks without any editing. We can give you a demo for this, please call us.

Replied 28/07/2022
Jill
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/08/2022

Awesome

Love the ease of the system and how helpful it is to our business.

Pros

The system is easy to use and easy to set up to what you need. Make life easier by printing checks instead of writing them out.

Cons

Wish when they do updates they lets us know how to use them.

Response from Zil Money

Hi Jill,
Thank you very much for this great review. Yes, we might have missed communicating to our customers about new features on time. Developing new user features has been a priority, so we were in a rush to achieve that and were focused entirely on that - apologies for the misses. We are now communicating new changes to customers as quickly as possible.

Replied 9/08/2022
Mendel
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
2

4
Reviewed on 25/07/2022

Used to be great, then went slowly down the drain

Mixed, they used to have knowledgeable customer support reps but lately they stopped caring.

Pros

They have a beautiful intuitive interface, I used to recommend it to everyone I knew.

Cons

They frequently change their pricing.
Every time i was charged for something not previously disclosed, they would tell me the feature was just a trial and now it costs money, and that went without any kind of notice, totally misleading.
It's not that i wanted free stuff, i was already paying $500 a year for this Sofware.

Response from Zil Money

Hi Mendel,
Thank you for the feedback. Please call our team; we will create a custom plan for you.

Replied 28/07/2022
ioannis
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 4/08/2022

review 08-04-2022

i was satisfied in the beginning not now

i am paying 499 which technically i use only a portion of the subscription but i did to support you guys

but with the new charges it is expensive

Pros

no pros lately
it become very expensive
0.99 per manual transaction plus 0.01 the amount of the check it is like min 6 cost for me per transaction

Cons

I USE TO LIKE IT BUT I MAY RESEARCH FOR SOMETHING ELSE

you guys are very expensive

i will like to talk to someone before i switch to someone else

Response from Zil Money

Hi Ioannis,

Please call us, and we will be happy to give a custom plan for you. Now, you have the option to pay only for services that you use.

Replied 8/08/2022
Santosh Reddy
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2022

Easy to use

Easy to use the software

Pros

Easy to use the software compared with other products in the market

Cons

Electronic-checks - looks like this is bit confusing

Alternatives Considered

Deluxe Payroll and HR

Reasons for Switching to Online Check Writer

Easy to use the software

Response from Zil Money

Thank you Santosh for this excellent review.

Replied 28/07/2022
Manik
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 25/07/2022

GREAT PRODUCT turned m GREEDY

Pros

Cloud based online system that can be used anywhere.

Cons

Price is now ridiculous and very con artist.

Response from Zil Money

Hi Manik,
We understand you are upset with our recent price increase. As you have noted, we provide a high-quality platform and have to start charging for transactions to maintain quality. But, for a customer like you, our 499.99 plan can cut transaction costs by 81%. Moreover, this plan provides $500 worth of free credit, which effectively cancels the subscription cost and simultaneously reduces the transaction charges to meagre rates. If you still feel the price is high, we can provide custom plans suitable for your transactions. Please call us, and let's help you find a plan that fits your requirement perfectly.

Replied 28/07/2022
Tracy
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2022

Great product, our customers are really happy.

My experience has been very good.

Pros

I love the way the link works for an online check. Giving our customers an alternative to credit card processing has been well received and is easy to manage.

Cons

I turned on the two factor authentication because I was concerned that my email and online checkwriter account had been compromised. Your system sends the passcode to both my email and my cell phone. I would like the option of getting the code only by cell without sending to my email. It would be a lot safer.

Response from Zil Money

Hi Tracy,
Thank you very much for the review. We have notified the backend team to work on your passcode suggestion.

Replied 28/07/2022
Heidi
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 4/08/2022

Simple all the way around.

Online Check Writer is simple to use all the way around.

Pros

I like most is that I pay one price for the year and then I don't have to worry about it.

Cons

I like all the features that I use. And those are check writing and deposit slips.

Response from Zil Money

Hi Heidi,
Thank you very much for the great review

Replied 8/08/2022
Jon
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
1
Ease of Use
4
Customer Support
1

2
Reviewed on 1/08/2022

The best, but still not very good

Pros

The stuff that works is great. For our needs it's nearly a perfect fit

Cons

When stuff doesn't work, support acts like they are working on it. Then they always need more time. If you ask them to let you know when it is fixed they say absolutely and then never let you know. And they have about a 50% chance of fixing the issue.

Check register does not work. Signature does not work on some profiles

Response from Zil Money

Thank you Jon for the review and we are happy that the platform meets your requirement very well. We have noted your valuable feedback regarding customer service and will be taking corrective steps quickly.

Replied 2/08/2022
Isabel
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 26/08/2022

Simple to use

Pros

This product is very simple to use. It saves all contact information for easy and fast check writing. It keeps a log of all checks distributed. Very easy to void checks and to customize your checks.

Cons

The app does not work well when you are in a low service area, past checks and contacts will not show up at all. When it came time to set up a payment account for this product, I would have liked a notification that Online Check Writer was going to start charging, instead of logging on and all of a sudden not being able to print out checks. Other than that hiccup, product works great, I don't mind paying.

Response from Zil Money

We are so grateful for your kind words. Thanks for sharing your review with us.

Replied 10/01/2023
JeanSebastien
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

3
Reviewed on 22/12/2022

Amazing software but needs improvement

Pretty good. Very glitchy software but I think OCW has a lot of potential so that's why I am sticking with it

Pros

I like the segregation of duties: one person can cut enter data, another approve checks and another print the check. I love the new QBO integration

Cons

Very very glitchy. Sometimes things do not sync with QB

Response from Zil Money

Hello JeanSebastien, Sorry for the inconvenience cost you while using our software. Our developers updated all the glitches. For any assistance you can reach our customer support team, they will help you

Replied 10/01/2023
Bobby
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 26/07/2022

Online Check Writer Review

Pros

Ease of Use. The product is portable and can be used on my dual locations.

Cons

Nothing really to be compared with. Not sure if there are features that I'm not taking advantage of.

Response from Zil Money

Hi Bobby,
Thank you for the great review here. Please call us for a demo to understand all our product features; it will benefit you.

Replied 28/07/2022
William
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 25/07/2022

Convenient alternative to manual checks

Pros

Easy of access and use - really like check mail option

Cons

Some features hard to find at first but customer service is easy to reach and resolved issues quickly

Response from Zil Money

Hi William,
We are delighted and grateful to receive this review from you. You are quick to call us for assistance, and our customer team value that.

Replied 28/07/2022
Carson
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/07/2022

Why I like Online Check Writer

50/50. I love it for the different features it has but don't love it for how expensive it is

Pros

Invoice Processing, How easy it is to get paid.

Cons

How Expensive the Software is, How my account gets locked everytime

Response from Zil Money

Thank you Carson for the review.
We will check your account for the frequent lockout reason. As you are aware, we have multiple plans which can cut your transaction costs by up to 81%. Please give us a call if you need any help in this regard.

Replied 1/08/2022
Brad
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 25/07/2022

Light user

Pros

Ease of use when creating checks for payable.

Cons

hard to link bank for ach. Now a charging for email checks

Response from Zil Money

Hi Brad,
Thank you for the review. We do have rigorous verification for bank linking and account approval. As you are aware financial services are a prime target for fraudsters, and we are forced to make detailed verification of every account. We realize genuine customers like you are also affected by the strict screening process. We appreciate that you rated us well for overall quality and ease of use. We are trying to make the platform more secure and user-friendly; that is why we had to increase the price - to invest more into the platform. We offer subscription plans which can cut your transaction costs up to 81%; such plans come with a 100% refund of the subscription costs as refills. Let us know if you would like to reduce transaction costs through such plans.

Replied 28/07/2022
242 reviews