Sage 50cloud Accounting Reviews

Pros

1. Sage 50c offers user friendly navigation tools such as the menu bar, the tool bar, system navigation and
function and shortcut keys.
2. The software has cloud storage
3. A user can easily create and setup a new company using the Auto Setup facility
4. One can also easily create and edit general ledger accounts, inventory categories/items, supplier and
customer accounts, among others.
5. A user can easily import/export data from other sources. This saves a lot of time.
6. The software is integrated with other apps, for example, Microsoft emails and excel

Cons

1. Sage 50c requires proper and adequate training. The training is expensive
2. On average, it is expensive to buy this accounting package.
3. The integration with other apps (accounting and non-accounting) is still limited.
4. Sage 50c does not run on some operating systems, for example, windows NT.

Pros

Sage 50 is rock-solid from an accounting perspective. It also has very good built-in reporting, as well as the ability to integrate with very customizable and advanced reporting tools

Cons

It is not quite as user friendly for non-accounting professionals as other solutions, and the "cloud" functionality is not reliable.

Alternatives Considered

FreshBooks, QuickBooks Desktop Enterprise and Xero

Reasons for Switching to Sage 50cloud Accounting

Very sound accounting with great reporting capabilities, and a robust inventory management system for the targeted segment.

Pros

It was the first system I have learned to do book keeping so it's easy enough for a newbie to learn the basics.

Cons

Don't make a mistake because it is hard to modify an entry.

Pros

Better than chiseling on a stone tablet, though less reliable.

Cons

Oh so many things:
Database is SLOW
No user workflows, cannot require approvals, checks, releases, etc.
No ability to limit access to fields, or to require approvals on data entry
Fields are not updatable in table views and require opening a screen for each item to update.
Finding information in Sage is difficult, must search through multiple screens, reports, or excel spreadsheets to find date
Order data exists in many separate views (SO, PO, WO, Invoice) without a single summary view of status.
Sage50 items do not link – a line on a PO, SO, Quote, etc cannot be clicked to bring up the item card. The ID must be memorized and typed into another window, wasting valuable time
Data import/export from/to Sage50 is time consuming and error prone
Document templates are stored locally and must be manually updated per machine on change.
One time use items or BOMs have to be added to part master to never be removed which clutters system, or have to be entered as a description items which severely limits usability.
Cannot open multiple records when reviewing order history (or item cards, POs, Invoices, etc). Can only have one window for each type open at a time.
No system discount levels
Difficult to determine lead times for an assembly, have to start a pseudo work ticket and still can only determine current part availability that doesn't show when on order parts will arrive
Sage can assign a user to a quote, but has no notifications to tell that user when the quote gets converted, updated, etc
No material traceability, or lot tracking
Routings do not exist – cannot track inventory moves from receipt to, inventory, picking, assembly, QA, etc
Sage50 cannot record who received, assembled, tested, shipped, etc
Cannot attach records or files to built items (final inspection reports, pictures, etc)
Purchase planning is almost non-existent.
Parts cannot undergo true revision.
Changing the item ID results in changing entire system history
Rev changes require creation of new ID and BOM update
BOM changes are labor intensive
BOM changes must occur individually and manually each time a part undergoes revision
Variances are not allowed
Cannot swap parts or revisions for a variance BOM, a complete new BOM must be created and all traveler paperwork reprinted
When moving to a new revision, the old revision must remain in the BOM until consumed which results in Sage reporting the need to purchase the old revision instead of the new revision.
Revision changeover must be manually watched and switched at point of consumption
Sage has a field for “Preferred Vendor ID”, but no additional approved suppliers
Single currency only
Sage50 has updates that come out every year, but they only support the previous years version for another 6 months so you're forced into an upgrade if want any semblance of support (though it doesn't really count as support most of the time).

Pros

Its so easy to use and navigate and does everything that i could ask for

Cons

Nothing like is said above it does everything i want so what's not to like about sage

Alternatives Considered

Xero

Reasons for Switching to Sage 50cloud Accounting

Its ease of use and navigation, report design and data export to excel

Pros

Customer support is great. Always get through to someone who can help solve issues.

Cons

Playing a bad game of catch-up in terms of features and being cloud based.

Pros

History data is valuable for review of trends

Cons

Business practices are unprofessional at best.

Pros

The product is easy to use. Reports and integrations are easy to complete and change.

Cons

To easy to manipulate past data. Import system is broken and allows for errors without indication.

Pros

The aesthetics of it and how easy it is to move form one company to another as it was taught in university - has the familiarities of the software

Cons

It's quite expensive for some small business like ourselves - but can be cheaper

Pros

Segregation of reports instant reports.

Cons

Security issues all departments shouldn’t get all access

Pros

Sage 50 is extremely easy to use and capable of adapting to most small to medium size business needs. Because Sage 50 has evolved there are also many partners available to help create custom reports, or extend the core functionality of Sage 50.

Cons

Unfortunately, Sage 50 doesn't allow a lot of customization to workflows, data collection, etc. It also does not collect some key data that is imperative to doing business in today's age, such as Phone Numbers and Email Addresses when creating Quotes, Orders, and Purchases. This is critical data when working with customers. Sage 50 also limits the number of contacts associated with Customers and Vendors to 20? This isn't enough, and, why limit it?Lastly, Sage 50 offers a low Database Size before it becomes sluggish and somewhat unusable, forcing data purging.

Alternatives Considered

QuoteWerks and QuickBooks Desktop Enterprise

Reasons for Choosing Sage 50cloud Accounting

Sage 50 was a better fit for our company.

Switched From

QuickBooks Desktop Enterprise

Pros

Sage 50cloud Accounting is critical to our Company. We selected Sage because of how easy it was to navigate through the site, the reports we could get from it, having the Customer Service Support and having the Webinars to all fall back on if required. I have availed of quite a few of these and they have been so beneficial to me. Having the telephone support is also advantageous and the security of knowing the customer service consultant will stay on the phone with you until your query is resolved.

Cons

The thing I like least about Sage is probably Report Designer. This I think is partially my own fault as I need to maybe learn more about the intricacies of it. A webinar is probably in my near future for this.

Pros

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Cons

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Pros

Accountants are very familiar with this - almost an industry standard.
Core accountancy functions are strong

Cons

Some aspects are hard for non-accountants to understand the terminology. Cloud implementation is only partial, Its a dektop product with uploads and synchronisation to other computers via cloud. We suffered several disconnects and issues that needed the remote stations to be re synced losing work. Some of the more peripheral aspects (Sales orders, purchase orders, stock management) had some limitations and there were several places where it was easy to accidentally mark every quote in the system as won if you did not have anything selected. No link to cloud payroll from sage - needed the much more expensive desktop software or manually enter payroll data into Line 50 every month

Pros

I have been using Sage for over 25 years and have seen the improvements in the software. I would recommend this product for business finance management. I have always been able to produce all the required reports using the functions Sage have made available. The product is good for SME's. Can be used anywhere when on the cloud. Easy for your accountant to log in to complete your year end.

Cons

Department features could be improved, I feel the reports are limited. Reports as in the nominal codes tab would be beneficial.

Pros

I never had the chance to use this product myself. My review touches on customer service.

Cons

Their sales agents are charging for products that were never ordered and their customer service is completely clueless and are incapable of escalating the issue the proper level.

Pros

The product is very easy and straightforward to use and meets all our business needs.

Cons

The overall visual look of the software changed several years ago, with the headers etc. changed to a basic grey colour. I personally found this extremely difficult on my eyes, especially when working on the software for several hours a day. This was definitely not an improvement in my opinion.

Pros

Very accurate, reliable ease of use, they are the best yet for small business owners

Cons

The payroll module is a little expensive compared to others

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Switching to Sage 50cloud Accounting

ease of use, affordability

Pros

It is easy to teach a new user how to begin entering transactions. You can set up an assistant to begin entering basic transactions almost immediately. When searching a list (purchases, payments, etc.) of transactions, it is not necessary to have entire name or number. The software will locate the search criteria even if it is just a couple of characters in the middle of a string of text.

Cons

Chart of accounts does not have a true hierarchy so you cannot get totals to roll up for sub accounts. It is often tricky to customize a report accurately. Some reports will omit data because it comes from a specific "journal" and there is no way to make the report include all relevant "journals".

Pros

Sage50 seems to be created more so for accountants or those with in-depth knowledge of accounting. I have a degree in accounting so I found it extremely easy to use. Most functions are easily located and you can choose a number of them from one screen. The software has very good reports which is an important factor to management. Sage is very similar to another popular accounting software program used by small and medium businesses, so it should be fairly easy for employers to locate employees who have used Sage.

Cons

Tends to be glitchy. If you have an issue, it could be very time costly to get the issue resolved. Customer support and the time frame in which it is provided needs improvement. Another negative aspect is the cost as compared to its biggest competitor. Sage is more expensive.

Pros

I use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal

Cons

Their Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls

Pros

Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.

Cons

Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.

Pros

I do not see any pros. It was OK product, but after dealing with their customer service, I am not able to see any pros in Sage products.

Cons

Horrible experience - they charged us for the renewal that we didn't want and even though the renewal date was 7 days ahead from the moment I contacted them, they refused to return our funds. Moreover, they were rude and they kept cutting the call and transferring me to other people who wouldn't even introduce themselves, so I cannot give you any names. I spoke with their customer service, sales, then back to customer service and so on. Finally somebody gave me the number to the refund department (it grew out of nowhere or something after 5 days of my calls) and the person on the phone informed me right away that the refund is not happening (without even asking my account number or order ID), because "that's the policy of Sage". The worst customer service I have even dealt with. They got my money, but I hope they will lose the money from other potential customers who'll read this review. The product won't keep the customers long term, so they try to get as much money as possible, even if it means deliberately not disclosing the policies that are being followed by the company. Shameful practices and poor product.

Pros

Being able to change items past and easy function for doing so. Very easy to setup g/l. I like being able to modify reports at ease. Would highly recommend this product. Bank reconciliation is also a breeze.

Cons

Very little would I change maybe making the product cheaper. When you enter timesheets and have a change after you have updated - you cannot just delete the line from weekly timesheets you have to go to the list and select line and delete. Doing it on the weekly timesheet entry leaves zeros if you just delete the line.