User Reviews Overview

About Sage 300cloud

Sage 300cloud (formerly Sage Accpac) is an enterprise resource planning (ERP) software system that serves small and medium-size businesses in professional services, financial services, public sector, and other markets such as...

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Feature ratings

Value for Money
3.7
Features
3.9
Ease of Use
3.8
Customer Support
3.8

Browse Sage 300cloud Reviews

166 of 166 reviews
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Dustin
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/03/2018

We have owned and used this software extensively since 2012.

Pros

Standardization. We were doing a lot of process work through excel, word, email, etc. This forced us to standardize how we operated and gave our clients a consistent experience over multiple projects. Job costing is capable of being more accurate than we need.

Cons

Lack of significant improvements to the software given the annual support and maintenance amount paid. Features tend to be minor with more significant improvements coming in the form of additional optional products for purchase.

Andrea
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/07/2023

Ideal tool to organize your business

Sage 300cloud, you allow me to give an order to my organization, officials know what exactly to do and in what execution time the assigned work should come out

Pros

Sage 300cloud is your best ally to organize your business, in the focus of priorities, roles in tasks and ensure better results

Cons

The technological tools are not perfect and Sage 300cloud, is not the exception need to improve leverage in finance, for much faster decision making

Alternatives Considered

Microsoft To Do

Reasons for Switching to Sage 300cloud

Sage 300cloud gives greater options for organization of tasks and assignment of the same, to fulfill times and roles with each official of the company
Stephanie
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 8/05/2020

Unreliable, frustrating, and not a true cloud system

Sage 300cloud is not really a "cloud" software system since it is still in essence an onsite ERP. Overall our experience has been frustrating with both the product and the product support from Sage. If you are looking for a cloud-based software or accounting system, Sage 300cloud is NOT what you want to go with. Also, if you are looking for a software that will reliably function as it should, Sage 300cloud is NOT a product I would recommend to anyone with a business larger than 50 employees or with more than $5,000,000 in revenues.

Pros

Sage 300 is fairly easy to use and can do basic accounting transactions. The costs of the software are reasonable and there are a number of add-on applications that make it a little more automated then it has as a stand alone ERP system.

Cons

Reporting options are limited and customizable reports need to be written in Crystal Reports, which makes it hard to find support and the support can be expensive. We have regularly occurring problems where the Sage 300 system does not function properly and the system makes major errors such as not deducting income taxes for payroll even though the employee profile was set up correctly. Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

Top Sage 300cloud Alternatives

Linda
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 13/02/2023

Satisfied customer

overall we are very satisfied with the product

Pros

Ease of use, it is very user-friendly. Enjoy being able to use desktop or cloud.

Cons

reports could have more options and easier to create new ones

angele
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 7/10/2020

Sage- Manage your inventory

At first we had to be trained and it took a couple of days to get savvy on this and that is normal. This product was quite helpful during the stock taking process as we now had the ability to see what our usage was like and took a really short time, which normally would have taken a couple of days to complete. It also assist us in the Procurement process. We are able to manage our spending more efficiently.

Pros

We use this software to manage our inventory. We have totally happy with this as the different departments which are not in the same area, can order, approve and have our Stores Department deliver with no hiccups. It also advises when items need to be reordered. Our Stock taking process and audit is so much more efficient with this software.

Cons

I would say that we do not have much issues other that you need to have the correct name of the item you are ordering. Once you become familiar with your stock it is much more manageable.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/04/2018

Good enterprise accounting software

Pros

Sage 300 is a fairly easy accounting software to learn, especially if you are required to train persons within your company. The report feature is quite good with lots of option for creating charts. This is a good tool to invest in if you want to take your business to the next step. The installation of the client side application is easy, with a few click and the application is installed. System Administrators will have no problems deploying this application.

Cons

The application user interface needs an overall to a more modern looking interface. Sage 300 interface does not scale well with high resolution monitors because the menu buttons become very smaller as the resolution increases.

Dharmika
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 14/05/2020

Not a user friendly system, not even close to Quickbooks

Pros

Well capacity and no crash, love the look

Cons

Not so much user friendly, posting a batch everytime is painful

Alternatives Considered

Quickbooks Online

Reasons for Switching to Sage 300cloud

Well capacity
Robert
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 15/05/2020

SAGE 300

Generally happy with Sage. Support has been good and our SAGE partner is knowledgeable and helpful.

Pros

Some areas of the software are easy to use while others not so much. We require a lot of add-ins to get the full functionality of what we need, there by significantly increasing our cost. Core SAGE does require a lot of work arounds depending on your needs. Reporting is good, some of it could be improved, but generally happy with reporting.

Cons

Not extremely user friendly, but is better than some software. While reporting is stated as good, many customized reports are required.

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/05/2018

Sage 300 is a good accounting software for job costing and capturing an enormous amount of...

Pros

The ability to quickly search through data using conditions and parameters is what I like most. If you're unsure of how to retrieve data, the Knowledgebase gives a wealth of How-to information.

Cons

While you can customize a tab with specific fields, you cannot organize those fields. A new field is automatically added to the bottom. If you want to regroup fields at a later date, it is not an option. However, it did not prevent me from using this tool.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/08/2019

Best accounting software for enterprise resources planning

Due to my experience in using this application, I can recommend this for intended users.

Pros

This application is important for the small and medium scale business entities who are engage in retail or wholesale, distributing companies, trading companies as well as other private and state organizations.
The transactions from multiple currencies is a great advantage for the organizations who are engage in different types of currency for their operations. This application is facilitating its users to manage their inventory levels at different locations effectively. It will help them to maintain a proper stock levels and decide the time for ordering. Month end bank reconciliations can be easily done.

Cons

Nowadays, women employment is increasing. Hence, they are willing to work with home through logging in to their smart devices such as mobile. However, it is not possible with the AccPac. It takes a considerable time to generate reports when users requiring more information
It need to have a proper knowledge on the application when generating reports
It can easily import the files from other formats such as excel.
All the required changes may not done by the users, some changes need to be implemented by obtaining the service assistance from the experts.

Ed
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/05/2020

Solid Product but poor after sales support

Pros

Product is excellent. It is reliable, easy to use and meets the need of the organization which includes foreign currency and project costing.

Cons

Report are tied to crystal reports. Should have a more dynamic report writer where user can pull different data points and relate the data.
The PJC costs tab is far too manual. As importing data into this tab is not easy or user friendly. We do not use timecards, even if we did it would only allow entry by individual employee into the various projects as opposed to by department where there are many employees at different pay rates. It would be handy to be able to import into PJC costs to deal with these issues.

Karen
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 19/12/2018

Room for improvement but does what it needs to & reliable! Excellent customer service

We have worked with Sage for many years and will continue to. They are always improving and building on existing features. Customer service is excellent.

Pros

Design / layout is organized, easy to find what you're looking for. I love the items wizard for adding in parts. It catches errors or omissions very well. Customer service is always excellent when troubleshooting. They have helped us recover lost data when errors were made.

Cons

Difficult to customize features.
Can't email invoices or order confirmations directly from this program, have to export every single time which is more time consuming than it needs to be for accounting.
Notes function is very buggy, freezes often. Also freezes often when creating an invoice or receiving a PO.

Mindy
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 7/05/2020

Unfortunate Decision

There has really been no benefit and I greatly regret sticking with SAGE vs looking at other options.

Pros

The reason we went with SAGE was we had purchased a business with an existing, but badly outdated system. Features we like are the access to historical data. Processing receivables and payables is simple and quick. Fully integrates our inventory and order processing systems.

Cons

Very cumbersome, entering new accounts, updating price list very tedious. The licensing fee is exorbitant.
Reports modules are the worst I have ever seen. Requires expensive consultant support in order to customize what should be readily available reports.

stephen
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/03/2018

Sage 300 epr

An advanced software that any account must have in the business

Pros

Sage was recommended to once implemented it was easy to use from day one. Fast and simple to use. clear useful data which instantly made a positive impact on our business. it saved us time and money within its first month of use brilliant software a must-have for any company.

Cons

Sage is too complicated to both install and set up we have to get an outside company set up and install apart from this additional cost everything else was perfect.

Jean-Marc
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

3
Reviewed on 19/11/2020

Great of custom Coding

I Like how to configure and how all is easy for a programmer to add some software to help end-user, if you not add custom coding it will respond our demand

Pros

I like the possibility to link Custom coding to sage with AVB macro

Cons

Slod product by unit or by full case, it seen not very user friend to understand doing this

DaisyCheng
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 19/11/2020

User Friendly

Been using different version of Sage. Very easy to use and easy to train new staff with. Our company continues to upgrade to newer version when needed.

Pros

easy to use and display of icons are easy to access. easy to train new staff. The security features are easy to set up as well.

Cons

reports need to be customized by third party.

Robin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
5

3
Reviewed on 28/04/2017

Sage 300 name change only

Thought you would have updated better drill down functionality and better reports in the system.

Pros

Hopefully once fully set up the reports in buisiness intelligence tools will save me time. Otherwise more cons than pros.

Cons

System set up is tedious and arduous and ever step of the way is manual. Reports still terrible I was expected much updated and improved from 7 years ago when I first worked with it.

Kimberly
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 7/05/2020

Works well for our accounting purposes

Pros

I like that it is intuitive and easy to use for an accountant. The system is reliable.

Cons

Customer service has not been able to answer 99% of our questions. We are often referred to a sage business partner - even when we had paid for gold level support. I wish there were detailed user manuals available - especially for SAGE intelligence.

Verified Reviewer
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
2
Ease of Use
1
Customer Support
N/A

1
Reviewed on 8/02/2022

There's better options out there

Pros

I started my business accounting using this software and quickly realized it had way more features than I needed for a sole proprietor. If you run a large organization with lots of employees you will probably utilize more of those functions.

Cons

There's a huge learning curve, it's not intuitive, and it's very expensive. There are lots of accounting programs available that are easier to use and a lot more affordable (ex. Wave is free and gets the job done).

Jene
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/07/2018

Full Year as a End User

Easy Reporting. Can send different for different uses. Hotels want certain information different than a our Corp Investment Team.

Pros

I love the ability to get the information immediately. I like the report setup and the ability to customize reports for different groups with out alot of hassle. Also Acumen does our support and they are fantastic when needed.

Cons

It took our staff a few months to feel comfortable about the change in software but after a year using it they find it easier than previous software.

Spud
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/05/2020

Sage Acc Pac Review

Overall a fine experience

Pros

For our company the aging trial balance and customer transaction history report are most commonly used features

Cons

Wish the customer transaction report had a slightly different presentation. Appears many times if we present this format to our customers they are confused

James
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 10/06/2017

Array 3rd Parties Modules

Pros

Has large array of 3rd parties modules that are industry or process specific. Sage 300 is modular and seamless integration of 3rd modules makes it fun to work with

Cons

Needs to improve on graphics and increase support for more database engine. Database engines such as Postgre are great open source engine and can't just be ignored.

Debbie
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 17/03/2020

Payroll

Just the price is the major problem with us, but worth it.

Pros

Payroll absolutely loves this product, so that makes it worth the price. the effort of ease of the product

Cons

The price is a little high, although the product, is a very productive software. if you are a small company.

Derrick
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/05/2020

Sage 300 is awesome 👏

Pros

It is really good for a large scale company with over 20 employees. Compliance and control measures are very strong

Cons

You need a Mac version for Mac users in the office . They are not able to submit timesheet and produce purchase order on a Mac

Fazal
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 12/11/2020

SAGE review

SAGE 300 need to add more ready to go financial reports.

Pros

power full and reliable database. Good controls in place.

Cons

few ready to go financial reports and tax functionalities

166 reviews