Craftable Reviews

Pros

When my company made the switch to Craftable, I had taken a hands-off role in our beverage inventory, invoicing, etc. and thus did not sit in on the in-depth trainings that some of my team did. Flash forward a year and the industry came to a shuddering halt due to Covid, and suddenly the team I had trained to use this program was not around me. I was nervous about learning the system on my own, especially at a time when accuracy has never been more important. I was immensely impressed with how user friendly this program is! I spent about 10 minutes clicking around and familiarizing myself with the features and now I feel confident in my ability to enter/track invoices, perform inventory duties, reconcile numbers, etc. I highly recommend Craftable for any organization.

Cons

I liked the name Bevager better, to be honest. It fit the purpose, but then again.. I see from the selection of industries that use this program that maybe not everyone is using it for alcoholic beverages.

Pros

Easy to use and implement for staff.

Cons

inability to integrate with POS system but otherwise functional.

Pros

Like the functionality and ease of use when setting up any item in the system. There are quite back end things as far as modifying agent that are pretty unclear in their use. Overall sef

Cons

Finicky when it comes to modifying things on backends

Pros

Inventory or Audit at the end of the month is significantly quicker and easier.
Recipe builder/ drink costing is really user friendly and helps look for better option or potential price adjustments.
Ordering and Invoicing is quick and easy and save a lot of time
Knowing you have the latest greatest pricing on your items as it continually updates as you order and prices change is great.

Cons

the way our operation is ran is 2 departments under one umbrella, not being able to separate out banquets vs restaurant without doubling the monthly fee is hard to swallow. i understand 2 separate restaurants in a large hotel as they can afford the increase in price, smaller hotels cannot. that and the transfer process from one department to another if using only one director version doesn't work, suggest designing an App similar to the Inventory App for Transfers, logging into a computer in a beverage storage room is not practical, doing on the phone is not practical, if there was a simple app that you can open and simply click 'Tito's' 1 bottle from main stock to Restaurant 1.. and then it dates it and its done - that would work well in all hotel environments and probably in stand alone restaurants that want to easily track product leaving a main storage room and going to the bar, this would eliminate the need for paper transfer books.
the linking of Agilysys POS was complicated and took time to do when most &B people are not savvy computer programmers, and then going back and mapping and matching every item to a specific recipe took a lot of time that i did not know we were to do. discovered this by accident
need more time with a trainer and a step by step guide to install, that clearly shows when you are using the system to 100% of its capabilities.

Pros

Inventory has never been easier or faster, the reports really help to delve into any problems.

Cons

I wish you could click on the item while doing inventory to get the same information as when in the “item” section so you don’t have to leave the “audit” section. Or if you forgot an invoice and have already started the “audit” to be able to adjust and input the invoice.

Pros

Great recipe costing. Great inventory management.

Cons

I think it's ridiculous that I need to input taxes manually when reconciling an invoice. With an earlier/more expensive version we had, we were able to input new products that we could denote as taxable or non-taxable. Now, with a mix of old and new taxable products I have to search for the ones that aren't allowing me to approve the invoice. This adds work for me. This software is supposed to reduce the amount of time I spend on reconciling orders and invoices.

Pros

I love how user friendly Craftable is. As soon as you log in, Craftable prompts you through every step of the way. Very little training is needed, because its really easy to navigate the dashboard on your own to figure things out. It has been a breeze to teach new employees how to use, even if they aren't very tech savvy. Not to mention, we have been able to manage our business way more efficiently than ever before. Great tool.

Cons

The initial set up takes time. The good thing is we only have to do that once.

Pros

Clear, clean design. Customer service is great

Cons

It took a little to adjust from binwise and learn how to change to a new system

Pros

I like that it integrates line for line with quickbooks and the recipe functions. The reporting is nice too.

Cons

I know it's a small thing but when I go to enter in a new product I wish that what I type in the search bar from the invoice screen would carry over. For example... I type in Spinach to add to an invoice and it prompts me that this item doesn't exist yet, when I go to add it it would be nice if the word already appeared when entering the item. Seems silly but it just irks me every time.

To the best of my knowledge I cannot enter in past invoices and have it affect historical audits retroactively. I would also request this feature.

Pros

Adaptability of the development team. They are very innovative.

Cons

The foodager piece is going to be difficult to deploy

Pros

It's very interactive it's a capable and very functional has great fundamentals well though out and is very restaurant friendly. It's one of the best I have seen so far . The saying you get what you pay for is true when it's come to this program.

Cons

I think this program was not made for the little guys. If you price it right the volume would probably make the difference and it could become the restaurant golden standard. It would also give the little guys to a fighting chance. the ratio of falling in restaurant 2 out of every 3 restaurant goes under in the first year or 60 percent fail this program would reduce the amount by 35 percent and so on think about it 80 percent of restaurant fail by the second year. By making this available you would save people job give the opportunity for a se one location and more sale of your program. This is what I called a win win situation

Pros

We use this software daily in our restaurants. What I love to use is the price details report, which can tell you differences in pricing across all our vendors. Very convenient for us to use to compare pricing to other markets as well, as we have restaurant locations across the country and we use a variety of vendors.

Cons

Sometimes the auto mapping feature with map things incorrectly, with the wrong product. It can make it difficult to reconcile invoices efficiently when this happens.

Pros

Customer service is amazing and probably the biggest asset. Reliability & performance across both desktop and mobile platforms is great as well.

Cons

The separation of Foodager & Bevager is the biggest issue. There are enough practical examples of when having the two sides communicate would be beneficial that it becomes frustrating. Most true with the inability to have any measures other than volume for Bevager. Seems like a vestigial element from when it was just a beverage cost tracker. Also, makes the UX clunky at times.

Pros

Ease of use, invoice scanning and mapping

Cons

Pricing can be tricky, especially when there are items we receive quarterly discounts on, monthly CU inventory pricing has to be changed manually each month. Wish there was a way to set a fixed price on certain items and not have mapping invoicing override with approving invoices, but know that might be tricky

Pros

What a great platform to tackle the process of inventory...cut our month end inventory process in half and its accurate!

Cons

Initial data input is somewhat time consuming, however after it is a blessing in disguise!

Pros

The mobile inventory app takes a LOT of pain out of month end. Setting yield on items and having them worked into your COGs is a nice touch. I've used this software to teach my management team so much about loss tracking, inventory, menu building and costing in the bar and the kitchen. The deep dive you can do on numbers in reports is a numbers nerd's dream (guilty). Item price variance reports, price change suggestions based on those reports... Like it says up top, seriously cool.

Cons

I'm about to switch POS, I'll let you know

Pros

I love that I can enter my entire order and Craftable separates the items by vendor and sends in my requests.

Cons

I would like to be able to add a product to a specific storage area during inventory. If things have been moved and not updated prior to starting inventory, it is difficult.

Pros

Ease of use and cutting down the time it takes to do inventory are my favorite things about Bevager!

Cons

It would be nice if it integrated with our AP software.

Pros

Using the software makes keeping beverage and reports organized a easy and almost effortless tasks.

Cons

Not much I can say that I have an issue with.

Pros

As an accountant, I absolutely love the integration with QuickBooks Online. It's accurate and fast, and I never had an issue. The inventory audit makes the calculation of COGS a breeze.

Cons

I would appreciate a feature that let updates the GL account permanently when changing a line item on a bill. It would save a lot of time in keeping the items up-to-date without having to go back to the items list.

Pros

I enjoy all of the information you can extrapolate from the 'Reports' function and also the comparison graphs.

Cons

It seems not as easy for me to take inventory on my phone. Not the worst thing in the world but it seems there was an update that made it not as user friendly. (It is an Android)

Pros

Love the team at Craftable, they've been a great support over the years and are always happy to help with any issues. Some favorite features are being able to track depletions in real time, the multi-store functionality and customization with building recipes. The real value is in the analytic reports you can set to run on schedules to track variances, trends and sales.

Cons

Nothing, it's a great system once it's setup!

Pros

The detail and ability to get incredibly granular when it comes to pricing items.

Cons

It does take several steps to approve an invoice to be pushed to quickbooks.

Alternatives Considered

Reasons for Switching to Craftable

Pros

It links to my POS system quiet well, inventory counts are super easy and there are so many different reports to use, I love how much information is has for me.

Cons

It took me quite awhile to set it up and really figure out how to use certain features at first.

Pros

Fully utilizes most recent technologies for purchasing, inventory tracking and invoice management. I am able to process twice the invoices with half the A/P team. Identifying areas of opportunity is easy,

Cons

Not as intuitive as I would like.
Software problems that were "fixed" keep reappearing.
A lot of opportunity for user errors. Needs to be more air tight.