PayPal Zettle Reviews

Pros

Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.
And, of course, the fact that it is one of the most widely used online payment methods.

Cons

The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.
The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Pros

PayPal Here is by far the quickest way to accept payment from customers with credit/debit cards. I'm particularly referring to the speed in which funds are available for spending. It's very simple to swipe the customer's card or enter their payment information and then almost instantly have access to those funds. I the earlier days of PayPal Here, I was one of the fortunate people that received a free card reader. This came in handy as all I had to do was plug it into my iPad and simply swipe the customer's card.

The app is somewhat customizable, too. For example, you can specify whether or not you want to require a customer's signature for certain purchase amounts. Also, the app integrates with PayPal Inventory Management as an added convenience if desired.

Cons

The only thing I really dislike about the app is the fact that I am charged a higher percentage on the fee if I manually input the customer's credit/debit card information as opposed to just swiping their card. Sometimes I feel that this is an unfair thing - especially in cases where the customer's card is not properly reading when swiped in the card reader. Lastly, PayPal no longer provides free card readers (unless you're a new user). So, if you need a new, updated card reader you'll have to pay for it.

Alternatives Considered

Stripe

Reasons for Choosing PayPal Zettle

Cash.app wasn't a professional way of accepting payment and it didn't really create a legitimate record as far as business deals were concerned. Plus, I had to wait for money to be transferred to my bank before having access to the funds.

Reasons for Switching to PayPal Zettle

I already had a PayPal account, so PayPal Here definitely was the easiest way to go.

Pros

The ability to pay without exposing my credit cards to potential hackers carries a semblance of comfort!

Cons

They were absolutely the best until Synchrony became part of the package. Since this marriage customers get stonewalled and even though I had been a customer for over 17 years they decided (because I sometimes use a VPN) to cancel my use of the program. In the bylaws, they are required to send an explanation of any changes to your account. Which I still have not received! You really have not lived until you attempt to contact them when you have a problem. It took 4 days of leaving messages through email and no one could even offer a reason. After being a customer for 17 years one would think at least an email attempting to inquire about the problem would have been forthcoming! But I guess that exceeds their care to maintain a relationship.

Pros

What I like most about PayPal Zettle is its seamless integration with PayPal, offering a comprehensive ecosystem for managing payments both online and offline. The user-friendly interface, quick setup, and the ability to accept a wide range of payment methods enhance the overall experience for both businesses and customers. Additionally, the detailed analytics and reporting features provide valuable insights into sales performance, which is crucial for making informed business decisions.

Cons

One common complaint about PayPal Zettle is its fee structure, which some users find a bit steep compared to other payment processors.

Pros

The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)

Cons

The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal Zettle

The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc.

Pros

PayPal Here is an amazing payment processing platform that i can make payment for my shopping cart in foreign e-commerce website like Amazon or ebay. It can be install in my smartphone, and i don't have to log-in the platform from my computer, but its offer the same security for my payment account. There are thousand merchant that are accepting PayPal and that make it so convenient.

Cons

The exchange rates from my currency to foreign currency is quite high and so different from other common daily exchange rate that other payment processor are using. On top of that, there are processing fees for the payment transfer. If they can lowering the processing fees, i can see others will use it more often as their payment processor.

Pros

It's free, it's by PayPal so you can trust it and the price can't be beat

Cons

I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it.

Alternatives Considered

Lightspeed Restaurant

Reasons for Choosing PayPal Zettle

Too expensive and clunky

Reasons for Switching to PayPal Zettle

It checked enough boxes for us to make the switch

Pros

The iOS and Android compatibility was perfect for us, as we have a tablet and an iPad. The first swipe device was free. Customer Service worked with us to implement a second device. You can add event tickets, as well as products to sell. You can take cards by typing or swiping. The app keeps up with all transactions and transfers the information to your account.

Cons

It was glitchy at times and logged us out often. To take a card manually, you have to pay an extra fee.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal Zettle

We were already using PayPal for our website.

Pros

I like that there is no monthly fee. I can use it as much or as little as I want for my business. It is easy to set up with different point of sale items and can even add pictures.

Cons

I do not like that you can't archive items to pull up to use again. That feature would be great to have. The processing rate isn't that great compared to other processors but is manageable for occasional use or special events.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

No monthly fees and connects to my PayPal business account for easy transferring. Set up took little time.

Pros

We use PayPal for our online store and it is so easy for our customers and for us! We are working on getting a card reader for an in-person point of sale, but haven't tried that yet. It's also been really helpful to track the orders that have been processed and giving a refund when needed was very easy!

Cons

A few customers have been annoyed that they needed to set up a PayPal account, but it's not hard to do.

Pros

PayPal has so many different applications I assume that I need them all in order to do what I need. So, I have downloaded them all onto my phone. Generally, the website is the best bet, but I thought PayPal Here would make accepting and sending payments easier.

Cons

I have no idea how this application is supposed to work. I keep downloading it, but never end up using it because each time I login to do so something goes wrong. It's bulky, difficult to edit, and appears cheap. I end up just using a different application that looks better instead.

Alternatives Considered

QuickBooks Money

Reasons for Choosing PayPal Zettle

I thought it would be an easy interface for accepting payments.

Switched From

PayPal

Reasons for Switching to PayPal Zettle

I didn't. I went back to Quickbooks.

Pros

The availability of use from all different platforms The way I can manage and keep up with my business is amazing its better than Shopify in my opinion and way cheaper. Once you dive into PayPal Zettle you will see differences between them it's much easy to navigate. Very easy to learn a lot about my business I can now see what is trending in my stores online.

Cons

I loved a lot about this software A LOT but the prices can get out of control just make sure you get what you need and not what u want if that makes sense. I ended up with a bigger bill than wanted but still got all services offered and it was still cheaper than shopify.

Pros

It’s easy, simple, quick to pay and receive.

Cons

There is no obstacles or difficulties I found during using it.

Alternatives Considered

PayPal

Reasons for Switching to PayPal Zettle

The reputation, easiness, security and privacy.

Pros

Paypal is very fast and easy to using more than others

Cons

The commission for direct withdrawal to a bank account or bank card is $5, which is somewhat high

Alternatives Considered

Stripe and PAYEER

Reasons for Switching to PayPal Zettle

Experimenting with all these applications, I knew that PayPal is better in terms of security and it helps me a lot in my work

Pros

Contactless payments, accepts most major cards, low rates. I've yet to have a payment that it didn't accept. The fee per use is relatively low compared to other major readers at right around two percent. Very user friendly and easy set up.

Cons

Very rarely I will have to reset the system which is a pain when you are in mid transaction but it's very rare and resets fast.

Alternatives Considered

Square Point of Sale

Reasons for Switching to PayPal Zettle

The ease of use and overall fees seemed better with PayPal.

Pros

I love the various options that PayPal offers to its users. Not only does it allow my personal business to receive payments from anywhere and at any time, it also makes purchasing products through PayPal extremely easy and efficient. I use it for both my online business and as my main form of payment when shopping on websites. Nowadays most stores like Target, Wal-Mart and Best Buy accept PayPal and for a person who doesn't and has never had a credit card it is the best option for me.

You can also use PayPal to send and receive money to your friends as long as they have their own PayPal account as well. This has come in handy for me personally many times when I was at a loss of what to gift those hard to shop for friends during the Christmas holiday season. By sending them cash through PayPal, I knew that they would be able to pick out their own gift online and very often on sale.

Cons

The customer service could be improved a little bit when it comes to trying to talk to someone about an issue you may be experiencing. I have only had to contact customer service once due to the delay I was experiencing concerning a refund that I was supposed to have received within 3 days. On the 4th day with no refund on sight I contacted their customer service department and was answered within an hour with their assurance that they would handle the refund within 24 hours. After verifying proof of the purchase I was awaiting a refund on, PayPal issued my refund less than 4 hours later with a truly sincere apology for the complication occurring in the first place.

Pros

It is worth the investment of this tool, it is an easy-to-use system, it allows you to have an inventory control with photographic history or barcode or as you best decide, in addition to having your income secure without counting on the cumbersome methods of the traditional financial systems to carry out your transactions, saving time and money, you can customize the processes in an orderly manner at the time of billing, the most important thing is that you have control all the time in each process, you have the support and technical backing of the service of attention to the client of the creators of this important SoftWare, that take care of all the needs and doubts of their clients. I HIGHLY RECOMMEND IT.

Cons

If we start to analyze this system in relation to others with similar characteristics and functionality, the PayPal Zettle SoftWare has certain things that do not even reach the point of disqualification, the inconveniences that arise are solved with a brief chat with the customer service and it is solved immediately, it is what we have verified in our company.

Pros

Extremely user friendly. I use it exclusively for my companies billing as I provide service work and when paid through PayPal it automatically shows invoices marked paid. Recent loan program is also utilized and easy to use. Just set the percentage of money you want to have credited to loan and it is seamless. Never have to schedule a payment

Cons

It would be nice if cost were to be lowered for extensive usage as percentage can add up quickly, it seems the cost should be capped or percentage lowered the more utilized

Alternatives Considered

QuickBooks Desktop

Reasons for Switching to PayPal Zettle

Ease of use for small business.

Pros

User-Friendly Interface: PayPal Zettle offers a remarkably intuitive interface, making it easy for small business owners to set up and start accepting payments swiftly. The platform's simplicity ensures that even those with minimal technical expertise can navigate and utilize its features effectively.

Cons

Limited International Availability: Although PayPal Zettle has expanded its presence globally, its availability in certain regions may still be limited. Businesses operating in areas where Zettle is not yet widely available may need to explore alternative payment solutions to cater to their customer base effectively.

Pros

VERY EASY TO SET UP ONCE YOU UNDERSTAND WHAT TO DO.WHEN THERE IS A DEPOSIT IN YOUR ACCOUNT,YOU ARE NOTIFIED IMMEDIATELYTHEY DO NOT HASSLE YOU AT ALL.
YOUR MONEY IS SAFE AND ITS A FANTASTIC APP FOR PEOPLE WHO WANT TO MAKE EXTRA INCOME AND HAVE A SECURE WAY OF IT BEING PROTECTED MORE SO IF YOU ARE DOING ONLINE SHOPPING,IF YOU DO NOT RECEIVE YOUR PRODUCT IN A REASONABLE TIME FRAME THEY TAKE ACTION TO GET YOUR MONEY BACK,BECAUSE THEY SECURE YOUR MONEY AND I WOULD GO SO FAR AS TO SAY ' BETTER THAN SOME WELL KNOWN BANKS".

Cons

AH,CONS.THE ONLY PROBLEM I HAVE WITH PAYPAL IS TRYING TO TRANSFER MONEY TO OTHER CARD OR EVEN BACK TO MY OWN PRIMARY BANK ACCOUNT THAT I HAVE LINKED PAYPAL WITH.
THIS SITE HAS THE POTENTIAL TO BECOME AS BIG AS OTHER NATIONAL BANKS,ONCE THEY DECIDE TO MAKE IT MORE COMFORTABLE FOR THE GENERATION THAT WAS NOT BORN INTO THE COMPUTER ERA.

Pros

Paypal I love it because it’s an amazing application just like use your credit card PayPal is safe it’s private what I mean is it can’t be hacked and Paypal also protects your credit cards and using PayPal has help me so much to get my income quicker, it’s so easy more easier than a credit card ,I have made so many accounts of PayPal because it’s an amazing application that can be used everywhere and Paypal now has its own credit card and I think Paypal is worldwide

Cons

It’s like a credit card that’s so safe what I mean is it used everywhere and when you have your Credit in Paypal it’s protected. By using PayPal ur credit card numbers can never be seen ,Paypal without it I would feel lost.

Pros

With Paypal, you can pay on many websites, send and receive money almost anywhere in the world, create invoices and also link your visa card to facilitate transactions.

Cons

The only drawback I find with Paypal is the fact that it doesn't exist in certain African countries like Togo for example, but apart from that everything's fine.

Pros

An online payment usually offers different options: credit card, debit card, bank transfer (which slows down the process because it is necessary to check the arrival of the money), and Paypal Zettle . In the latter case, this option makes it possible to secure the user since he does not have to give his data as in credit cards, but Paypal Zettle is rather associated with a bank account and thus offers a certain confidentiality when it comes to performing this transaction efficiently.

Cons

It is a platform that asks for commissions on certain transactions. Paypal Zettle charges a commission to the seller for the use of Paypal Zettle as a payment platform if it has a type of business and the sale is related to it. But he does not bill when a payment is made to an individual or to a company that has already set its price before the product purchased. There are personal and business account options that will be used in case you wish to associate a specific company as a payment option.

Pros

That it's easily available for everyone to use and that it has simple step by step options that anyone can follow to pay or to be paid by anyone else even if they don't have a PayPal acct..There is a community feed, not assistance and you can mssg/chat/call customer service.

Cons

The .com site and the app offer the same options but in different setup/steps and that confusing for a newcomer as well as those of us who use them regular.

Pros

Great app for newco companies setting up on a budget but robust enough to support a mid-size organization. Simple programmable interface with a high degree of functionality.

Cons

It has a daily/monthly overview of sales but lacks a weekly view which is a shame as this would be highly useful.