Reckon One Reviews

Pros

Reckon One is the system I use wayback when I was in New Zealand, it is my first time using the system and I can say that I can easily cope up with the functionality.

Cons

I am not sure If I am the only one experience the glitch of the system if you click too fast, but I believe they already update the system so hopefully no more glitch.

Pros

The software is simple flexible and forgiving. I am a 30 year plus chartered accountant veteran. Reckon was one of the first to provide point, click and it would take you to the transaction or produce a report, it was intuitive, even for someone without too many IT skills or a small amount of accounting knowledge. These guys are the small It company providing service at levels above the mega IT accounting firms. Its personable, something unique in our changing world.

Cons

Its a "Con" and or also a "Pro" depending on your position ..... the system has not had a major overhaul in a long time ..... it looks a little dated.

Pros

Very easy to use except for the emails never worked

Cons

I have been having trouble with sending emailing invoices. Work ones but never could make it work. Call help but know one could fix problem. Tried three different emails and all tree failed to send emails and reckons always said it was the email provider and contacted all of them and told me it wasn’t so not very happy about that. If someone can help me it’ll be great

Pros

Easy to get the hang of even for someone with zero accounting background, like myself. Decent simple, intuitive features (mostly). Great dashboard.

Cons

The feature set is aimed at point-of-sale and online retail type businesses. As a consultant with a micro-business, my accounting needs are not great, but they are more complex than Reckon One could handle. I was going to need to purchase one of the top tier versions of Reckon just to do the few simple extras that I required.

Alternatives Considered

MYOB Business, QuickBooks Desktop Enterprise and Xero

Reasons for Choosing Reckon One

MYOB is expensive and I didn't need the name-brand experience or the ability to automate my accounting with the accountant

Switched From

MYOB Business

Reasons for Switching to Reckon One

Better price, better features, more intuitive, Australian based

Pros

It was quite easy to use and the reports are great. So easy to see who you have paid and who has paid you.Gst returns so easy. Payroll was good to

Cons

Sometimes hard to payday file. Paying employees had to do manually

Pros

With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package

Cons

Currently doesnt include a inventory system for managing stock

Pros

Service. Any problem they help and fix

Cons

We use STP only and have no problem in the usage

Pros

The customer service was kind courteous, and willing to help when asked. The business development arm is however unreachable and has been since the first day of the trial. If you need someone from business development, dont hold your breath. Still waiting for them to contact us regarding other matters. I just find it odd that so attentive a customer service would be coupled with a business development team that cant be bothered with furnishing a response to an inquiry.

Cons

Business development team is difficult to contact. Multiple calls to customer service, reckon trunkline, etc, have yielded still no response from them. This may not necessarily affect you and is no indication of how great the platform is. I just find it frustrating that communication at that level is not up to par with the rest of the platform and service.

Alternatives Considered

MYOB Business

Switched From

Xero

Reasons for Switching to Reckon One

Price and perceived level of service.

Pros

I like how you can either do a straight invoice or create sales orders.

Cons

I find refunding customers a tricky process and feel that it was a difficult program to learn how to use effectively.

Alternatives Considered

MYOB Business

Reasons for Switching to Reckon One

This felt easier.

Pros

I am using Reckonone more than two years. I find very friendly and easy to use.

Cons

All software features are very easy to use.

Pros

I have used Reckon now for 18 years and am just changing over to the new Hosted cloud based system to allow easy access for my external accountant and book-keeper

Cons

Slight lag by being on the cloud. I don't like the way that when I log on, it comes to a page that I need to select 1 or 2 before I get started.

Pros

The program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create.

Cons

I found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data.

Alternatives Considered

MYOB Business

Reasons for Switching to Reckon One

Ease of use

Pros

Knowing exactly where my finances and investments are at. It's easy to use; can print reports and lets me budget.

Cons

Always find the end of year when having to download after paying subscription a bit of a pain, as I think it should happen automatically once subscription is paid.Also don't like having to use community rather than someone from the company.

Pros

The ease of use and the backup support available.I use this software to run my business and keep our stock inventory up to date.

Cons

If it automatically did my GST it would be great.The invoice and other templates could be easier to use

Pros

Product easy to use with interface for most tradies with minimal accounting experience

Cons

Help section could be easier to find and explained, also emailing invoices and quotes made easier

Pros

This software is very friendly and easy to use

Cons

Only some time it feels that the page is slow

Pros

the ease of use in recording and drawing out the detail in reports

Cons

i have not found any problems in it yet. Everything i have wanted to achieve with reckon i have been able to do.

Pros

It’s easy to follow once setup. If you can’t understand any changes to your process the contact and follow up to assist you is immediate.

Cons

Nothing at all. The product was fit for purpose.

Pros

Easy to navigate and can handle multiple entities.

Cons

No weekend tech support though understandable in these days and age. Costs for provding weekend support may be prohibitive.

Pros

All I require is basic payroll functionality & STP. Reckon One is capable of much more than I need or want to use.

Cons

Considering that I am using so little of the functionality I was unimpressed that the cost rose by 20% in the first 6 months of use

Pros

ease of use for various purposes can easily switch from one part to another

Cons

did not receive a reminder notice. would liked to be told any new features

Pros

Bargain price for a freelance business. Easily integrate with your bank accounts for easy bank reconciliation. Great Dashboard for quick critical information.

Cons

Not many integrations, lack of detailed user guide for setting up extra modules within the software.

Pros

Some features, bank reconciliation, main page view

Cons

Seems clunky sometimes to use could have better icons

Pros

Product use very easy , service was good

Cons

Transfer of balances from previous version

Pros

a very feature-rich piece of software which when setup provides a robust accounting experience for the small business

Cons

can be more expensive than others and has a steep learning curve for the novice or time-poor businessperson