User Reviews Overview
About SKU IQ
SKU IQ helps users save time by automatically connecting their e-commerce inventory and POS to synchronize data changes in real-time. It connects all major POS (Clover, Square, Lightspeed) with all major e-commerce systems...
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- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
[SENSITIVE CONTENT] Is The Best!!!! Phenomenal Support
Pros
Everything done in 15 minutes and super fast help.
Cons
Sku Iq has to be contacted to disassociate the account from sku iq. Company support hours are 2 hours behind.
Response from skuIQ
Thank you for your feedback! We hope to improve user-facing controls like disconnecting/reconnecting platforms in 2023. Hopefully this will improve your user experience :)
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
EM Cosmetics Review
Pros
It was easy to synch with our Shopify product feed for the initial setup and thereafter. The dashboard is easy to use and gives micro and macro views of our data.
Cons
Transitioning from the trial to the paid version took longer than anticipated.
Response from skuIQ
We're delighted to hear that SKU IQ made it easy for you to sync with your Shopify product feed and that you find the dashboard easy to use with comprehensive data views.
We appreciate your feedback regarding the transition from the trial to the paid version, and we'll continue to work on improving the process.
If you ever have more suggestions or encounter any issues in the future, please feel free to reach out. Thank you for choosing SKU IQ!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
review
customer support has been wonderful
Pros
the inventory integration is most important to me
Cons
I have nothing to complain about at this time.
Response from skuIQ
Thank you for sharing your review! We're glad to hear that the inventory integration feature is the most important aspect for you. We understand the significance of seamless inventory management, and we're delighted that SKU IQ has met your expectations in this regard.
We're also pleased to know that you have no complaints at this time. We strive to provide a smooth and efficient experience for our users, and it's great to hear that we have achieved that for you.
Moreover, we appreciate your kind words about our customer support team. Providing excellent support is a top priority for us, and we're thrilled to hear that our team has been wonderful in assisting you. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate your feedback and value your business!
Top SKU IQ Alternatives
- Industry: Furniture
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Review for SKU IQ
Pros
Easy to use, adding product through SKU IQ and it will sync to shopify and lightspeed
Cons
It has some down times, and it won't sync until a day after.
Response from skuIQ
Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Easy for TikTok <> Shopify integration
Pros
Their team was there from the jump and easy to work with. The sync-ing process was quick and easy.
Cons
Tik Tok Seller center requires a lot of manual entry AFTER the SKU IQ process. It would be nice to expedite / automate that side as well.
Response from skuIQ
Thank you for your review! We're glad to hear that SKU IQ made TikTok <> Shopify integration easy for you. Your feedback about the manual entry required in TikTok Seller Center is duly noted, and we'll continue to work on improving the automation process. We appreciate your trust in SKU IQ and your comparison to similar options. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to support your integration efforts!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Doesn’t compare to any other! 10/10 recommend!
10/10
Pros
So easy to work! Customer service is great!
Cons
Nothing bad to say! Love this app and will def keep using it
Response from skuIQ
Thank you for your glowing review! We're thrilled to hear that SKU IQ has left such a positive impression on you. Ease of use and excellent customer service are priorities for us, and your recommendation means a lot. If you ever have more feedback or questions, please don't hesitate to reach out. We're here to continue providing you with a top-notch experience!
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Sku IQ its really helpful
Really good and helpful costumer service.I'm new using the app and so far is a 10/10 the app provides all the information and tutorial you need to fulfill all your requests!
Pros
i havent found any other app that make easy to import use and handle shipping to tiktop shop than sku iq
Cons
maybe its a new app and is laking some reviews and information about the company
Response from skuIQ
Thank you for your review! We're delighted to hear that SKU IQ has been helpful for importing and handling shipping to TikTok Shop. Your feedback about the need for more reviews and information is duly noted, and we'll continue to work on providing valuable resources. We're also pleased to hear that you've had a positive experience with our customer service and find our tutorials helpful. If you ever have more comments or questions, please don't hesitate to reach out. We're here to support you and provide the information you need to succeed!
- Industry: Consumer Goods
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Drew Brad Fishing4Dummies review
Pros
I enjoyed the ease of setup and the overall ease of integration process
Cons
I think that it may be a bit pricey. A 90 day trial may do a little better to allow users to start making money with their dropshipping business first.
Response from skuIQ
Thank you for sharing your review, Drew Brad. We're pleased to hear that you found SKU IQ's setup and integration process easy to work with. Your feedback regarding pricing and the idea of a 90-day trial is appreciated; we understand the importance of affordability and will consider your suggestion. In general our team will extend trials due to any setup issues that delayed a users ability to experience the full product, just drop us a line and explain the situation. If you have any more comments or need assistance in the future, please feel free to reach out. We're here to support your dropshipping business!
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Easy to use, friendly tech support
I was disappointed to learn I needed a third party app to sync Tiktok with Shopify, however it doesn't feel like I'm using a third party app. The integration was flawless.
Pros
The easy of use is the most important to me. The integration with Shopify and Tiktok was seamless. SKU IQ provided an easy to follow instructional video. I recommend you watch the video before proceeding with integration. I also like the user interface.
Cons
So far this app is really good. It's easy to navigate their website.
Response from skuIQ
We're delighted to hear that you found SKU IQ easy to use and that the integration with Shopify and TikTok was seamless for you. Watching the instructional video is a great tip for a smooth setup, and we're pleased to know that you like the user interface.
Your decision to choose SKU IQ based on recommendations and reviews is much appreciated. We understand the initial disappointment about needing a third-party app for TikTok and Shopify, but we're glad to hear that our integration feels seamless.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Why you SHOULD TRY SKU IQ
Overall, I am 100% satisfied with SKU IQ and will recommend to my other boutique friends
Pros
The inventory management and the syncing to all of my platforms is the reason I tried and now I am addicted. I can't live without it.
Cons
I haven't tried the report system yet, but I hope to try that soon
Response from skuIQ
We're thrilled to hear that you've found SKU IQ's inventory management and synchronization to be addictive and indispensable for your business.
When you get a chance to try the report system, we hope you find it equally valuable. We greatly appreciate your recommendation to your boutique friends.
If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ, and we're delighted to have you as a satisfied customer!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Must Have Add-On For Our Business
Very positive. Overall, it makes life so much more simple. We are thankful to have it!
Pros
We couldn't run our business without SkuIQ. It constantly syncs products we enter to both our POS system and our website. It's easy to add new products, images, and descriptions and have them seamlessly added where we need it. It makes inventory management easier. When we sell an item online, it removes it from our inventory, and when we sell a product in store and removes it from the website.
Cons
We have times where our products don't sync properly, and throws off our inventory.
Response from skuIQ
Wow! Thank you for leaving such a thorough review of your experience with SKU IQ! We are happy to hear that it has made life easier for you and your business and that the product is easier to use than others. We are hoping to improve syncing consistency in the future to avoid those occasional issues you describe. Thank you again for your feedback and we look forward to continuing to serve your business!
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sku IQ Is the Inventory Software You Want
Excellent overall experience that does what it needs to do!
Pros
If you run a small business that has an eCommerce shop that is on a different platform than your in-store POS, you need SKU IQ. It's software helps sync inventories between both platforms (for us, BigCommerce & Square), and allows us to maintain accurate inventories on both platforms, avoiding most accidental overselling of items that aren't actually in stock.
Cons
As with any software, there have been issues every once and a while, however SKU IQ's support has always been top notch and worked diligently to fix any issues we've ever had.
Response from skuIQ
Thank you so much for taking the time to leave us your feedback here, it means the world to us! We are so happy to hear that SKU IQ is working well for you and also that you've experienced our top notch customer service!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and great support
Extremely easy to use and support is easy to come by, quick response if needed.
Pros
Simple and easy to use. Give a diverse information of sales results in each channel.
Cons
Removing cancelled orders from sales results is an issue for us.
Response from skuIQ
Thank you so much for taking the time to leave feedback around your experience with SKU IQ! It is great to hear that SKU IQ is working well for you and that you've had a positive experience with our support staff. Regarding the issue with cancelled orders, please don't hesitate to reach out to our team via live chat or email ([email protected]) if we haven't already looked into that with you. We look forward to hearing from you and continuing to serve your business!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
sku iq
I like the customer service, it is amazing!
Pros
I like that it is easy to push products over to our clover POS System.
Cons
The fields do not exactly match up and the pricing is sometimes replaced at 0 when it is pushed to clover.
Response from skuIQ
Thank you for providing the review! We appreciate your feedback and are happy to hear that you find our product easy to use and that our customer service has been amazing. We apologize for any inconvenience you may have experienced with pricing being replaced at 0 when pushed to Clover. We will certainly take this into consideration for future updates. We are constantly working to improve our product and ensure that it meets the needs of our customers.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Worth Every Penny
Pros
SKU IQ makes streamlining orders between our e-store and our brick and mortar seamless. In addition to keep inventory up to date, it also makes adding new products to our Wix site so much faster. Since our products are automatically uploaded to square when we order they end up on our website with every sync saving us literal hours in back end work.
Cons
Nothing I've noticed yet. I really enjoy this product.
Response from skuIQ
Thank you for taking the time to share your positive experience with SKU IQ! We're thrilled to hear that our platform has seamlessly streamlined your order management process between your e-store and brick-and-mortar operations. It's fantastic that SKU IQ has also been instrumental in keeping your inventory up to date and accelerating the process of adding new products to your Wix site. We appreciate your feedback and are delighted that our product has saved you valuable time in back-end work. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!
- Industry: Retail
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Crucial for Small Business Owners
I am very impressed with the ease of use and the support received.
Pros
The onboarding and support i have received has been crucial to my success. The product itself is crucial to small businesses like mine who are needing to take advantage of platform features like tiktok shops
Cons
I ran into some roadblocks at first with signing up and connecting things incorrectly, likely my bad as they have several onboarding videos. However, i booked a call with support and within 30 minutes was completely up and running.
Response from skuIQ
We're delighted to hear that SKU IQ has been crucial for your small business and that the onboarding and support have contributed to your success. Your experience highlights the importance of support in making the most of platform features like TikTok Shops. We appreciate your feedback, and if you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing SKU IQ!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great and affordable option for inventory management
skuIQ allows us to synchronize the inventory of our brick and mortar to Shopify, it’s pretty reliable and works well
Pros
Easy to use and setup, pretty straight forward. Working really well with Lightspeed Commerce
Customer service is always ready to help
Price is really competitive for the product your getting
Cons
Some filters options to increase productivity for bulk edit
Response from skuIQ
Thanks for your feedback and suggestions for adding filters! We have this functionality on our product roadmap and will be bringing this feature to SKU IQ in the future :)
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Best Customer Service
For a beginner, like myself, it's nice to have a platform that is user friendly and the best customer service you could ask for. [SENSITIVE CONTENT] went above and beyond to solve my issue. I'm very grateful!
Pros
The software is easy to use and straight forward.
Cons
I wish you could click make the products appear in alphabetical order.
Response from skuIQ
We are happy to hear that SKU IQ is easy for you to use and that the service team has given you a positive experience! Thank you for taking the time to leave your feedback, we deeply appreciate it!
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Looking for the perfect inventory software - this is it !
From the start the SKU IQ team is on hand to help integrate the software, and help to navigate it easily.
Pros
Easy to navigate and support on hand by people that are willing to assist you on a human level and not in robot language
Cons
There is nothing that i can say is a con
Response from skuIQ
Thank you for such positive feedback! We are thrilled that you consider SKU IQ to be the perfect inventory software and that you've met our amazing support team :)
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Excellent customer service
Overall my interactions with SKU IQ have been nothing but positive.
Pros
I like the promptness and professionalism I was met with when I needed help.
Cons
I have no complaints with any of the services I have received.
Response from skuIQ
Thank you for your excellent review of our customer service! We're thrilled to hear that you had a positive experience and that our team provided prompt and professional assistance when you needed help. Delivering top-notch customer service is a priority for us, and we're glad that we met your expectations in this regard.
We appreciate your feedback regarding the services you've received, and we're delighted to hear that you have no complaints. Your satisfaction is of the utmost importance to us, and we're committed to ensuring that you have a seamless and positive experience with SKU IQ.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Ski teview
Very good
Pros
It makes putting inventory into Tik tok easy
Cons
I’ve had it kick some products out that I have authorized to sell
Response from skuIQ
Thank you for sharing your review of SKU IQ! We're glad to hear that our app has made the process of putting inventory into TikTok easy for you. Simplifying tasks and streamlining inventory management is one of our primary goals, and we're pleased that we could provide that benefit for you.
We apologize for any inconvenience caused by the app kicking out some products that you have authorized to sell. We understand the importance of maintaining control over your inventory, and we're committed to addressing any issues promptly. Please feel free to reach out to our support team with specific details so that we can investigate and resolve this matter for you.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
SkuIq Review
SkuIq helps in many ways to connect my business and go Online. Customer service was 10/10. I had an Issue with something, in less than an hour I was contacted with a google meets link and got 1 on 1 help to solve my issue.
Pros
I used SkuIq to connect my WordPress website with my Clover inventory
Cons
The setup was a bit long, but it was worth the wait. The only way we could get it to work was with SkuIq
Response from skuIQ
Awesome! We are glad to hear that you are a SKU IQ success story! Thank you for taking the time out of your day to leave you feedback :)
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
SKUIQ = easy to use WITH SHOPIFY AND LIGHTSPEED
very good
Pros
ease of execution on a platform, directly on skuiq it is possible to configure our images on shopify and lightspeed without having to update on the site or in our home inventory
Cons
nothing is really easy to use in few seconds
Response from skuIQ
Great! Thank you so much for your feedback :)
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Integration App
Good customer support
Pros
Easy to use, integrates our in store and online inventory
Cons
The variants changes we make on Square don't sync well to Shopify
Response from skuIQ
Thank you for your review of SKU IQ. We're glad to hear that you find it easy to use and that it effectively integrates your in-store and online inventory. We appreciate your feedback regarding variant changes not syncing seamlessly from Square to Shopify, and we'll continue working on improvements.
It's great to know that you've had a positive experience with our customer support. If you have more suggestions or encounter any issues in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing SKU IQ!
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Review by Krystal W.
Very good - will continue to use it.
Pros
I like the seamless interface it offers. It allows for my products to be produced without any issues.
Cons
The price - I think $45 a month is a high fee.
Response from skuIQ
Thank you for sharing your feedback. We're pleased to hear that you appreciate the seamless interface and the smooth production of your products with SKU IQ. We understand your concern about the pricing, and we appreciate your input. We're committed to providing value for our users, and your feedback helps us improve. If you ever have more comments or questions, please feel free to reach out. We're here to support you, and we're glad to have you as a user!
