Ringba Reviews

Pros

Being a marketing and brand development agency, we need more than just inbound call demographics to create an effective marketing plan. We needed a Call Tracking and Analytics software that could also give us keyword data from organic searches without blowing up our budget. Thankfully, we found Call Tracking and Analytics Software, and it has been the perfect solution that checked everything on our priority list. The pricing is also great because it bundles a bunch of useful services into one package. I would definitely recommend this software to anyone who is in need of a real-time call tracking software that also has key features that makes it possible for analyzing data tied to SEO and other online marketing operations. One thing that clearly stands out when using the software is that how efficiently it houses multiple features under one banner. Normally, tracking and analytics combo softwares are badly optimized in graphics because the visual aesthetics does not matter for a backend tracking and analytics software. But with Call Tracking and Analytics Software, the developers took the time to construct a software that looks good as well as it performs.

Cons

Whitelabel, please! As a part of our marketing strategy, we are hoping to increase our relevance with branded services from our end. Having an option to whitelabel the services and add our own logo would be greatly appreciated. I hope to see this feature to come to Ringba in the near future. :)

Pros

There are so many great features built into Ringba but if I were to pick a favorite, it would be their reporting dashboard. The level of detail they provide is incredible. Also, they really care about the customer and I believe it is their customer centric approach that separates them from their competitors. They value customer feedback and know how to retain their customers.

Cons

We have been using Ringba for nearly 7 months without complaints. So, there is really nothing that I dislike about the product. And I love the way they keep on enhancing the product regularly, adding new features. If there is any feature you need that they don't have, you just have to tell them and most likely it will be implemented.

Pros

Easy to use for basic users and powerful enough for heavy users - integrates well with web and other traffic platforms

Cons

UX is a little web 1.0 - could use a makeover

Alternatives Considered

CallRail and LeadsPedia

Reasons for Choosing Ringba

Retreaver has a lack of vision. They've got solid tech, but the original creator of Retreaver was ousted by someone on the tech side. They have cool features, but not enough ambition

Switched From

Retreaver

Reasons for Switching to Ringba

Ringba was made by the last of a dying breed in the digital marketing space. These guys were known for making online marketing easy and incredibly scalable. That, plus their constant drive to cater to their users by updating the product regularly is a big plus.

Pros

Pricing and number availability are huge. I can get local and toll-free numbers anywhere I need to at a fraction of the cost of other platforms. The analytics and reporting interface provide an unreal amount of data which makes it really easy to see which marketing channels are working and where I should focus.

Cons

There is nothing I dislike about using Ringba. If I ever run into an issue or don't understand anything, their team is super responsive, helpful and friendly. They are a growing platform and regularly adding new features and making it easy to run better campaigns. Give them a try and test a campaign or two on the platform. You'll be hooked like I was when you see the true value!

Pros

I like ringba's impressive performance and how it has multiple features to boost our campaigns. How I have been able to manage my clients altogether and with its call tracking tags and number pooling are easy to setup and install on my websites and track the exact source of my callers.

Cons

There's nothing I dislike! and the platform is fantastic and It works exactly how I need it to. i never faced any single problem using Ringba .

Pros

I love the amount of data and analytics I can pull from. Their call recordings are crystal clear and I can obtain phone numbers in any country I want to run a campaign for. Creating IVRs is dead-simple and I find new ways to optimize them every time I dig into my call reports and see how callers are interacting with the prompts.

Cons

It would be great if there was more mobile functionality in the app so I could manage everything from my phone.

Pros

I have been able to track the actual areas we are marketing to confirm results and make better decisions about our ad spend.

Cons

I have not had any issues at all using Ringba. Definitely nothing to complain about , everything is perfect .

Pros

We used Ringba to track our inbound calls from various different sources. It helped us organize our inbound lead flow and segment people into different IVRs which we set up in Ringba and work exceptionally well.

Cons

We had no issues with RIngba. I would have maybe loved to see a more advanced IVR which would be an IVA that is more conversational. IVA's have become the future and IVRs are becoming obsolete.

Pros

I explored a few different call tracking platforms before deciding on Ringba. I fell in love right after signing up for a free trial. The dashboard is easy to navigate and setting up call flows for routing my call traffic is super easy.

Cons

I wish I could use SMS functionality but they are a growing platform and I expect they'll be adding it in the future.

Pros

Their call tracking data is clear and easy to navigate and pull insights from. The dashboard is really easy to navigate and setup routing plans.

Cons

I don't need to use all the features that ringba offers but it's not any true reason to dislike it. It perfectly serves my purposes.

Pros

I like how easy it is to breakdown the exact source of my calls, if they are coming from adwords, facebook, etc. I can pull any data I need for reporting and campaign optimization. Being able to get phone numbers pretty much anywhere in the world is always a huge plus for scaling my campaigns.

Cons

I've seen nothing but improvements since I started using it. Nothing that I dislike! The platform is fantastic and the team is helpful and very responsive.

Pros

Ease of use by far. As soon as I login, I have everything i could possibly need to run a successful call campaign. Ringba gives their users a really powerful solution for managing call flows and tracking the exact source of my calls.

Cons

There is not much to dislike with Ringba. Couldn't spot a loop hole in software, neither in any of their given services.

Pros

Very easy to use with tons fo features included for the pay per call industry.

Cons

I have't had any major issues with the platform.

Pros

Simple implementation process. The system itself works perfect and is easy to pickup and learn. Once I really set about managing my caps and hours and implemented my own custom IVR, my campaigns really started picking up.

Seeing exactly where each call is coming from is my primary concern and Ringba solves this. I can track keywords, demographics. It's easy to sort and filter data according to what you're looking for and saving reports for later is easy too!

Cons

Can't think of anything that I do not like. There are some features that I don't even need to use but I'm glad they are there just in case. The team is always willing to hear suggestions and listen to their customers.

Pros

Keyword tracking and number pools. I can manage and direct my call flow however I wish. Pulling reports and statistic is quick and easy. I like being able to add multiple tracking numbers for a single campaign.

Cons

I haven't run into a single problem using Ringba singed I signed up. Maybe the ability to customize the command center with my own widgets but that's more of a personal preference.