Sage Intacct Reviews

Pros

What I like most about this platform is its ability to simplify and automate complex accounting and financial tasks. The multi-currency integration and automatic consolidation capabilities have been critical to my work, as I manage accounts for a wide diversity of clients. In addition, the customization and real-time reporting have significantly improved my productivity and efficiency. The dashboard feature allows me to have a clear view of the company's performance.

Cons

At times, the platform can be a bit slow and the user interface can be complicated for new users.

Pros

Sage Intacct is used for all of our daily activities, from accounts payable through accounts receivable, as well as month-end close and reporting. Our month-close has been delayed in the past due to technical difficulties and problems with AP synchronisation. Their support team's sluggish reaction time is also a problem.

Cons

The product's usability would improve greatly if the Fixed Assets and Prepaids sections were modernized. The Charge Payoff screen, like the bank and credit card reconciliation screens, needs a "match transactions" capability.

Pros

The ease of use in finding what you need. The ability to drill down quickly, to spin up adhoc reports, and the creation of dashboards that have all the key financial data at your fingertips.

Cons

Sage Intacct is always looking to improve, and they have a democratic way to determine those improvements through the Sage Community voting system. This is great, but there are 4 releases per year and it is just hard to keep up with all the improvements!

Alternatives Considered

Dynamics 365 and NetSuite

Reasons for Choosing Sage Intacct

Growing and needed a scalable solution to support the complexity of Federal and Foundation grants management combined with Product and Services revenue.

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Flexibility and the customizable dimensions to provide better reporting insight. Also, at the time we chose it 7 years ago, the cloud-based nature of the product was not being done as well by others.

Pros

it tracks what we need but the info is not easy to view with reporting.

Cons

It is very expensive and reporting is not easy. It is actually very cumbersome to create new reports.

Pros

Very robust system. Easy to give business users access to information and reporting that they need. Very good reporting capabilities.

Cons

Very satisfied with product. Wished was a little certainty in long term product pricing.

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

We had outgrown capabilities of QuickBooks

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

A combination of ease of configuration and pricing

Pros

The multi-entity functionality is fantastic. We converted from QBO and it's taken a large burden off having to keep each entity in balance with the others. Cost was also very competitive for all the product offers.

Cons

I don't have a great answer for this. We had some issues at conversion but if we had tested more thoroughly, we would have found them much sooner.

Alternatives Considered

NetSuite and FundCount

Reasons for Choosing Sage Intacct

Multi Entity management was too cumbersome on QBO

Switched From

QuickBooks Online

Reasons for Switching to Sage Intacct

Pricing was the primary factor we considered

Pros

It is a robust and well designed system. I has far more features than we would ever use.

Cons

Many updates actually are not helpful to us. They don't have a "less robust" option for smaller businesses. Product support is spotty, especially when it comes to API integrations. And some things are very hard to do in Sage Intacct, that were actually quite simple back in Sage Peachtree.

Pros

I like that they continue to update the product based on feedback from their customers.

Cons

I would have to say the complexity of custom reporting and the cost structure of the product.

Pros

Dimensions make reporting so much easier.

Cons

We aren't able to batch AR Credit Card Payments or Email invoices, it must be done individually.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Sage Intacct

Sage Intacct offered more features and functionality for a non profit.

Pros

ability to consolidate financial statements on a multi entity basis

Cons

high implementation cost and long timeline

Alternatives Considered

NetSuite

Reasons for Choosing Sage Intacct

needed multi entity for a business combination

Switched From

QuickBooks Desktop

Reasons for Switching to Sage Intacct

Sage felt more accounting/finance driven

Pros

Sage Intacct is a web-based financial management system that offers advanced accounting capabilities and integrations for various industries and workflows. I like how it allows me to manage my financial and operational data from one place, with tools for planning, budgeting, reporting, automation, and compliance. I can also customize and configure the system to suit my specific needs and preferences, such as creating custom fields, forms, dashboards, and workflows. Sage Intacct integrates well with other Adobe products, such as Photoshop, Illustrator, and InDesign, as well as other third-party applications, such as Slack, Salesforce, and Google Drive.

Cons

One thing that I think Sage Intacct can improve on is the pricing and limitation options. The plans are quote-based and depend on the number of users, entities, modules, and transactions. The pricing can be quite expensive and complex, especially for small businesses with limited budgets. The system also has some limitations on the number of custom fields, reports, and dashboards that can be created. I hope they can offer more affordable and flexible plans in the future.

Pros

They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.

Cons

We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.

Pros

Ability to upload data. Used a great deal for Journal Entries and Input from Sales Software.

Cons

The approval of Payables link doesn't take Approvers to the proper Company level.

Alternatives Considered

QuickBooks Online

Reasons for Choosing Sage Intacct

Old software stopped being supported and the on-site program kept locking up and crashing.

Switched From

Sage 100

Reasons for Switching to Sage Intacct

Sage's ability to import and export data.

Pros

Reporting, Dashboards and statistical data.
You can make a report on almost anything - setting them up however can be complex.
I love being able to monitor non financial data in the statistical entries.

Cons

The Fixed Asset module is far too complex and does not manage the reducing balance method in Britain currently. This was tested various times with ourselves and the implementation team.

Pros

I like how well-organized the financial records are, as well as the automated payment schedules and reminders he sends to remind me of upcoming due dates. It features a better user interface than some of its rivals. Adoption was pushed by one of our staff members, and the system's users said they liked it.

Cons

Sage Intacct is a great system in general, and I have no complaints. My time would be better spent if there were shortcuts. People who aren't familiar with accounting systems may have a hard time with the interface.

Pros

It will accommodate our organization for many years to come. We are able to automate processes and we are learning how to use features in Sage at a deeper level.

Cons

Our implementation was rough, but we have spoken to many who had lovely integrations and deployments! Speak up if you feel like your implementation team is just going through the motions.

Alternatives Considered

QuickBooks Desktop and Blackbaud Raiser's Edge NXT

Switched From

QuickBooks Enterprise

Reasons for Switching to Sage Intacct

Future Proofing and ease of grants managment.

Pros

Intacct is feature-rich and powerful, and it can handle a wide range of tasks. The contracts module also provides powerful management of billing cycles. Product characteristics and capabilities are the primary advantages of utilizing Sage Intacct.

Cons

Unfortunately, it is often difficult to get answers from support when problems arise. Numerous bugs plagued the infrastructure.

Pros

Online, ease of use, real-time data. Full Transparency with department managers.

Cons

having to purchase additional modules that seem like it should just be part of the product.

Pros

It's fairly easy to navigate and train on

Cons

The price is too high. There are too many steps to do simple tasks. Reporting is not as easy as it could be.

Pros

It's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.

Cons

Sometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.

Pros

The implementation process took place a few months ago and went very well. We were assigned a highly competent and collaborative implementation consultant that got us up and running in about 3 months.

Cons

The interface is still a little outdated in some areas (but Sage is working on updating the UI consistently throughout the program). Some interactions with the system are not as intuitive as they should be.

Alternatives Considered

NetSuite

Switched From

QuickBooks Online

Pros

Sage Intacct is great for both simple and complex accounting jobs. Accounts receivable, payment, inventory, and payroll management. I like how they are evolving and trying to make things easier for their users. Invoice automation and vendor payments thrill me. The tabs are clean and allow you to run various reports. I enjoy the data exporting options. Payments can be made directly from Sage Intacct using a variety of payment gateways. It automates my workflow by scheduling payments based on priorities and automatically computing sales taxes when tax is applied to my invoices. The best feature of this application is that it is cloud-based and used as software as a service. This tool may conduct reports between receivables and payables. It also has a cloud connection, which saves us from printing and saving unnecessary data.

Cons

Sage Intacct may not operate automatically to pay dues that you have planned at a given date, requiring you to re-work in traditional ways, which I find difficult at times. The numerous regions of payment summaries can be confusing, especially when you have to add extra deposit information afterward.

Pros

I like Sage Intacct for its ability to automate and streamline our financial processes. With just a few clicks, I can generate accurate and detailed financial reports in a matter of minutes. In addition, the ability to integrate data from different departments into a single platform has allowed us to have a complete, real-time view of our financial situation.

Cons

I wish it offered a wider variety of customization options in terms of the visual appearance of the reports.

Pros

I like its ability to streamline our financial processes. With automated functions, such as bank reconciliation and financial reporting, we have been able to reduce the effort spent on manual tasks. It is also very helpful that the functions are logically organized, allowing me to quickly access the information I need.

Cons

It's a very complete platform, so far I haven't found anything I don't like.

Pros

Sage Intacct is easy to handle and performs the functions you need thanks to its easy-to-use design. I mostly use the reporting features of Sage Intacct, which offers a wide range of options for reporting and analysis, and the user-friendly interface greatly simplifies the accounting processes even for beginners. Sage Intacct can be customized to fit the nature of the financial transactions you require, which makes switching between screens very flexible. I like how the accounting records are organized, as well as scheduling payments automatically, as well as the notifications that he sends reminding the dues that have been scheduled.

Cons

In general, I have no issues about the Sage Intacct system. I wish there were shortcuts or quick links available.