User Reviews Overview
About InventoryCloud
InventoryCloud allows users to easily transition from error-prone manual processes and antiquated systems to a modern, feature-rich inventory management platform. Enjoy quick and accurate physical inventory cycle counts,...
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- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Powerful Inventory Management Solution
Pros
One of the standout features of waspbarcode.com is its seamless integration with cloud technology. This enables users to access their inventory data from anywhere, at any time, with just an internet connection. The convenience of having real-time access to inventory information allows for better decision-making, improved inventory accuracy, and enhanced efficiency in overall operations.
Cons
No issue. Although the overall experience with waspbarcode.com is highly positive, there is room for improvement in terms of customization options.
Response from Wasp Barcode Technologies
Thanks for providing such a detailed evaluation. We're glad to hear that you getting a great deal of value of InventoryCloud.
- Industry: Research
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Good product, but non-pro subscription is limited.
Very usable product. Overall I am happy with the experience.
Pros
The inventory management portions are wonderful. Everything is tracked in real time. Lists of low stock items, soon to expire products, and other tracking metrics work well.
Cons
The search feature is lackluster at best, unusable at worst. The non-pro subscription does not let me customize hardly anything. With a university lab's research budget I cannot afford the extra $5,000 each year for customization. Most things are still doable, but having custom alerts, report templates, etc. would be nice. Not $5,000 per year nice though.
Reasons for Switching to InventoryCloud
Barcoding and inventory tracking features were miles above Labguru or Quartzy. Also, since I am paying for Wasp they don't bombard me with ads or ask me to purchase through them so they can make a commission.- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
One of the best Warehouse Management System
For user interface and features i will give it five star rating.
Pros
I most like it's feature of bundling and kitting which is still not available in most of the WMS yet. This feature is very helpful to manage luggage inventory.
It also helps you to handle multi locations inventory from one place.
It is well designed software to handle different types of inventory smoothly and efficiently.
Cons
We are using it since several years, i personally didn't faced any problems while using it.
Response from Wasp Barcode Technologies
Thank you for your wonderful review. It's great to hear that InventoryCloud is very helpful in allowing you to manage your luggage inventory.
Top InventoryCloud Alternatives
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
WASP Inventory Review
Over all my experience with WASP has been quite frustrating. I have had very hard times contacting customer support, and when there is an error that doesn't seem to make sense, getting in contact with customer support makes it feel even more impossible. I do however like the ease of use, it's very user friendly from a visible standpoint and doesn't deter new users like other inventory softwares do. WASP is perfect for small businesses with minimal moving parts that need basic inventory tracking at a fair price. Only with larger businesses will you see WASP's functionality decline. For our business, we believe we have exceeded WASP's capabilities.
Pros
What I like most about this software is that it is easy to introduce new users too. The interface is simple and easy to understand for people who may have not used an inventory system before. The design on the handheld devices is easily digestible and doesn't discourage new users because of its simple and familiar feeling interface.
Cons
Barcode customization and tracking has been incredibly painstaking to use. Many customization features are not easily available, even something as simple as adjusting the size of a barcode. The search features, while available, are very difficult to understand. Filtering the search items only further complicates the search itself. It would be nice if there was a filter just to see a single days moves, or if there is an existing filter for this, for it to be more obvious to the user.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Inventory Cloud Review
Pros
The min / max and auto email alerts. Ease of use to add new parts and cloud based so can access anywhere. Install and training was easy with great customer support when we ran into setup challenges.
Cons
No negative feedback, works perfect for our application of managing 600 parts for high volume sewing operation.
Response from Wasp Barcode Technologies
Thank you for taking the time to share your experience. We are especially pleased to read that you find the solution as being very easy to use.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Wasp Inventory
Overall experience with Wasp is pretty good cant complain really straight forward and easy to get used too with the proper training
Pros
What i like the Most about the Wasp inventory system is that its all on cloud and i could access all my products from wherever i am.
Cons
One thing i had a little problem with is how i cant have multiple windows open with the same login.
Alternatives Considered
VirtualBoxReasons for Switching to InventoryCloud
I didnt choose the product the product chose me!. just kidding it was chosen for meResponse from Wasp Barcode Technologies
Good feedback, Miguel. Glad to see you are happy with the purchase. Appreciate your insights and we will leverage them in our continuous improvement of the experience.
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
For the Price It Shows and Stores our Inventory
Pros
It's ability to track our inventory accurately.
Cons
The lack of training material available, had to pay for additional training. Though the system is customable you have to pay for those changes you need.
Response from Wasp Barcode Technologies
Thank you for taking the time to share your experience with InventoryCloud. We are pleased to hear that the solution is meeting your needs. You'll be happy to know that we have recently improved our onboarding to provide a number of self-help videos that will help you better navigate through your introductory period.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Streamline your warehouse operations and increase efficiency
It is unique and amazing tool to streamline your warehouse operations.
Pros
It helps you to streamline your warehouse operations like inward, outward, storage etc.
It helps you reduce human errors and increase efficiency.
It also ensures you inventory accuracy and easy reconciliation.
It enables you eliminate manual picking process and ensures faster and accurate dispatches.
Cons
As of now never faced any issues with InventoryCloud.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
One of the best inventory management platform
My overall experience with InventoryCloud has been great so far.
Pros
My favorite feature with the InventoryCloud is the detailed and visually appealing reports that it provides. This gives us very good overall insights.
Cons
I do not have any particular dislikes with InventoryCloud. All the features are very good
Response from Wasp Barcode Technologies
Thank you for your wonderful endorsement. We appreciate hearing that you're taking advantages of InventoryCloud's many features.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
InventoryCloud is a fantastic Inventory Management Solution.
Pros
To ensure that businesses always know what they have in stock, InventoryCloud offers real-time visibility into inventory levels across all locations. From receiving and processing orders to shipping them out, InventoryCloud assists businesses in managing their orders from beginning to end.
Cons
There are currently only a few accounting and ERP systems that InventoryCloud integrates with. More integrations should be added so that businesses can have a wider range of options.
Response from Wasp Barcode Technologies
Glad to hear you regard InventoryCloud as a "fantastic" solution for your inventory management needs. Do know we are continuing to add even more capabilities.
- Industry: Warehousing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Inventory management
It has helped me control inventory which hasn't been done in years.
Pros
Easy of operation. It has giving me the flexibility to control inventory movements within the four wall. Also we are now scanning products in and out of building.
Cons
Not having the complete package to use makes it a little difficult to get everything done that I wanted too. I assume that the kitting feature was part of the basic package and it wasn't. Now I have no budget to purchase the added package.
Response from Wasp Barcode Technologies
Thanks for taking the time to share your experience with InventoryCloud. Do know that we are consistently making upgrades and improvements to grow the value of your solution.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Decent program
Customer service has never been good - when they do answer the phone it's a bunch of talk that never actually answers your question or resolves anything
Pros
This software is good for us as we don't have a lot of inventory and it's nice to have the pick forms to give the guys as we can't get the handheld scanner to work, well it's never worked from the beginning
Cons
The handheld scanner that cost way too much has never worked, this program has averaging which i get some organizations utilize but it would be nice to turn off that function when you don't use it. It seems like you have to go thru a million screens or options to find out one piece of information then you have to go thru it all again to find another on the same object - thought this web version would be better and maybe after some training it will but for now it's no better
Response from Wasp Barcode Technologies
Thanks for sharing your feedback, Brandie. We are sorry to hear about your challenges with your handheld scanner. I agree that enhanced training can help resolve some issues. With that in mind, we'll be working with our training team to make sure more accounts are getting the training they need.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
WASP Inventory Review
This experience has been horrible. We never received support from WASP as promised. We paid for WAS to train our team and help build our inventory system. This never happened and our money to this day was never refunded. We had to have one of our team members work countless hours recreating the system to work for what we needed it to do. WASP IT and Helpdesk were rude to get the system setup
Pros
This is a renewal, this software is not user-friendly. We had to renew until we can move our inventory to a new system.
Cons
This software did not meet our company's needs. The salesperson sold us the inventory system when it should have been that asset system. The help disk is worthless, they are rood and talk down to you.
Response from Wasp Barcode Technologies
Thank you for bringing this situation to our attention. I'm sorry to hear that it is currently not working out for you. I have brought your experience to the attention of our customer service team.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Good People to work with
It's been hit and miss. I think I liked the old Wasp product better. This is slow as heck, very hard to work within the constraints that are in there and really just a complete disappointment for me, going from old product to newer version. Why do we stay with it? Because we're in too deep at this point to get out.
Pros
We have enjoyed working with InventoryCloud's support team as they are always helpful, knowledgeable and available in a decent amount of time.
Cons
Unable to add manufacturers, vendors, etc. on "the fly." Instead I was told to open another window and create what I need. The old WASP had an area in the system that if something wasn't there, you could do a quick add. This program, newer and better supposedly, is unable evidently. Also, receiving orders and then trying to move them or remove them, etc., we have to wait for some-odd reason for all of the numbers to get through the system. Annoying and almost enough to make us not want the software anymore.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
The Stinging Truth of WASP Inventory Control
Overall, the software is good enough for smaller companies but I feel as companies grow they are currently out growing the usefulness of this software. Also, the customer support seems to be lacking, as we once had to wait an entire week to receive feedback on an issue due to the entire team being out of office. This was problematic for us and I would expect other businesses to feel the same way.
Pros
I enjoy that WASP is relatively easy to use. New users are able to navigate around the software and learn basic functionality quite quickly. This makes it helpful when having new members joining the team, and getting them up to speed on how processes work.
Cons
We do however experience a few "technical" issues that seem unnecessary and hinder us. For instance, we are constantly updating our products and item numbers, and not being able to delete old item numbers to replace with new ones is a hassle. Also, we've had some issues with deleting builds when "old items" are in them, causing builds to remain indefinitely open and clogging up the system.
- Industry: Construction
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Tool inventory
Overall its been great. Its nice to use an ipad to look at everything and the scan readers really do save time.
Pros
The ability to adapt the entire system to what you need to utilize it with.
Cons
For transferring tools; you have to transfer each individual tool instead of adding multiple items at a time.
Alternatives Considered
Asset PandaReasons for Choosing InventoryCloud
Tool Watch was getting to expensive.Reasons for Switching to InventoryCloud
It seemed to fit our needs better.Response from Wasp Barcode Technologies
Thanks for switching from Asset Panda to InventoryCloud. We are glad to hear that you are enjoying greater value with our solution.
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Wasp can do better.
Not bad, but there is always room for improvement! Would like the program to not crash as much. and would like the reporting system to be more user-friendly.
Pros
I like how easy it is to view my items in the system by either item codes, locations, or descriptions.
Cons
the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.
Response from Wasp Barcode Technologies
Hello Hannah, Thank you for taking the time to review InventoryCloud. We are glad to hear that you find our solution easy to use. We also take your concerns and recommendations very seriously and are committed to doing better. Do know your recommendations are being shared with our product development team. We are committed to providing you with the best experience and warehouse management solution.
- Industry: Business Supplies & Equipment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Good Software
I use this software everyday for my occupation. I overall enjoy using this software, as it has been a major aid for our company. I think there is opportunity for this software to be better, but I see the team is working hard to accomplish this.
Pros
The software is easy for any user to learn and operate. I have been able to control my inventory at two locations with this software.
Cons
The updates tend to have issues inside of it every time there is a major update. I have lost PO's in this system due to an update. The positive is the team is easy to work with while they try to figure it out.
Response from Wasp Barcode Technologies
Thanks Josh for confirming that InventoryCloud is an easy to use software. Do know that we are committed to continuously improving on your experience.
- Industry: Primary/Secondary Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Warehouse Management End User
ease in maintaining the inventory levels.
Pros
The ease of transferring from an older system, as in entering all the new items and adjusting amounts.
Cons
You must remember the location of a product when 'adjusting'. Should show the locations and amount of items in each in a drop down if need be. Else you have to leave the adjust screen and go into another to find the location/s to choose from.
Report modification is not easy, must have more training.
Response from Wasp Barcode Technologies
Nice stuff, Helen! Thanks for providing such helpful insights. We're glad to hear that you InventoryCloud to be easy to use.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
WASP is reliable!
It is very reliable in term of data accuracy and very easy to use it.
Pros
Many easy ways to find your inventory item or its inventory in this system due to the multiple filter setting.
Cons
A feature to hold existing inventory for certain order/customer and system can display the updated availability for other customers. The reserved inventory can not removed/used for any other orders.
Response from Wasp Barcode Technologies
Thanks David. Happy to hear that you feel InventoryCloud is very reliable. We appreciate your recommendations for continuous improvement. Do know that we are listening and will be looking into that.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Completely Unprofessional
Pros
Pros were the sales rep was super persistent when selling me the equipment and software.
Cons
The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Strittmatter WASP review
A good experience with usability and tracking.
Pros
Easy to use. I liked the user interface as well.
Cons
Price for multiple users who are not admin should be a little less. The reports feature can be a little more detailed.
Response from Wasp Barcode Technologies
Thanks for sharing your experience with InventoryCloud. It's good to know that you find it as easy to use and to be a good value for the price.
- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Wasp Inventory Cloud Review
It is a good inventory system for how we use it. We didn't use many features because we do our purchasing, orders, and invoicing through Sage 50.
Pros
The easiest functions to use on this software are adding, removing, and adjusting inventory numbers. Wasp Inventory Cloud System is much easier to use than many others in that regard.
Cons
I am disappointed that Wasp doesn't integrate with Shopify or Sage 50 easily. Instead, we'd have to pay Barcode Shack a lot of money to integrate. I wish Wasp had better integration with the systems we already use.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
WASP for the win
8.5 out of 10... very happy and we reviewed 15+ other companies.
Pros
It was the most cost-effective option that was straightforward to implement. No extra bells and whistles that we won't use. Many other companies were trying to sway us to software we were only going to be using 25% of but WASP did not do that.
Cons
Sometimes it is a little too rigid and requires so creative thought to figure out how to get the needed data.
Response from Wasp Barcode Technologies
Thanks for sharing that you are enjoying the full value of InventoryCloud, and that you appreciate its ease of use. Do know that we value all of your input and are committed to improving upon your experience.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A fantastic, easy to learn, easy to use multi functioning Inventory software!!!
Going from an Excel spreadsheet to InventoryCloud has changed the whole way our company works. It has saved time, money and space. An excellent product that I would recommend to ANY company other than our competitors! :)
Pros
The barcoding system by far. Doing our monthly audits while using tablets is the BEST!!
Cons
If the tablets had the same "locking" feature as the PC it would be faster.
Response from Wasp Barcode Technologies
Thanks Christopher for your highly valuable review. Do know that we are committed to continuously improving on your experience.