Pointerpro Reviews

Pros

So I've used a number of survey programs to extract opinions and information from friends and organizations to which I belong. Truth be told I've never had a problem with any of them. None of them, however, have ever made me actually do a happy dance like Survey Anyplace has done. (Twice. I've done a happy dance twice. #literally)

The thing I love most about happy dance isn't the interface that one creates to build a survey. Though, trust me. It's ideal and easy. I'm pretty good with computers but I'm not one of you super-smart Millennials that knows everything about everything and then some. I know enough. I count on ease of use to manifest with every program or app I try. Ease of use with Survey Anyplace goes to 11! As an entrepreneur, one who is starting my own company, it's the feedback and what I'm able to do with it from a reporting standpoint that makes Survey Anyplace the hands-down winner in my book. There are more date filters than one would ever need...and I needed a bunch. You can send PDF's off Survey Anyplace. I was able to show my investor that my path was exactly where we wanted to be. I was even able to loop her into the integration of information by looping her in through a variety of apps she used on a daily basis. You won't get better reporting anywhere else. Period. Whether it's collaboration or ingenuity you're looking for. Survey Anyplace is your best bet. Take it from me.

Cons

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask. Worked like a charm once I knew what i was doing. No complaints at all.

Pros

There are lots of survey software options out there, but Pointerpro is perfect for those in the consulting/coaching industry and works hard to understand what we are trying to achieve and how to make it a smooth and professional experience both on our end and the client's end. I like that they are focussed on a particular user-base (wider than just coaching-consulting, but still!) because in the year or so our company has used Pointerpro, we've grown together. It makes me hopeful about this being a long-term solution for our marketing and client work.- Their support team is amazing.- They provide the ability to customize far more than many other platforms—both functionally and visually.- There is a great resource library for learning about all the little features that suit different projects.

Cons

As a CD, I wouldn't be as interested in Pointerpro at lower tiers because the features I most like are only accessible behind a higher pay-wall—this isn't a criticism, simply that I'm reviewing this based on how much I enjoy the use of ReportR and the Assessment Centre and the ability to do so much custom work. Also, there are some pieces of some of our assessments that we have yet to be able to reproduce in Pointerpro, mainly due to requiring dev time since the features are not readily accessible.

Alternatives Considered

Agolix and SurveyMonkey

Reasons for Choosing Pointerpro

Easy to administrate, offered an assessment centre vs just surveys or quizzes, geared towards our industry.

Switched From

Insights and SurveyMonkey

Reasons for Switching to Pointerpro

Specificity of features for our industry and a focus on marketing integrations

Pros

Survey Anyplace is incredibly easy to set up and use. They offer a range of options to make the Survey more interactive and fun. They also have the option to run a competition or a reward porgram within a survey and this has been a great feature for us to engage with our users

Cons

There isnt much to not like with the product. Their pricing is reasonable for the features provided but I have noticed certain compatibility issues with some browser. Formatting changes come in without any notice.

Pros

Survey Anyplace was able to provide what we were looking for. We were able to develop an online quiz for my clients users to take and find out their results.

Cons

The cost is very expensive. There are other services out there with my cheaper rates. You charge so much additional for a generated PDF being sent to the user. I've had to upgrade my account 3 times because you have such low monthly submission rates. It should be the same cost no matter how many submissions. You should charge more for the users that have more than 1-2 survey.

Alternatives Considered

Jotform

Reasons for Switching to Pointerpro

It is the service I found first. Much more expensive than I would like though.

Pros

Simplicity !!

We migrated from a very clunky bespoke product, prior to finding Survey Anyplace we had various quotes for a rebuild - the prices resembled telephone numbers !!

The team at SA were able to replicate our entire platform and integrate it to our WordPress site in a matter of weeks !!

Cons

I am yet to find any and something tells me I am not going to

Alternatives Considered

SurveyLegend and SurveyMonkey

Reasons for Choosing Pointerpro

To replace legacy software

Reasons for Switching to Pointerpro

The ability to integrate to our online merchant gateway and the fact they deliver their reporting in secure PDF

Pros

The product is very easy to use and have a rich set of functionality.
The Report R- solution is impressive
The service is really quick
It s a very good foundation to make a assessment tool.

Cons

A few of the most advanced functions has errors.

Alternatives Considered

SurveyMonkey

Reasons for Switching to Pointerpro

The PDF-generation tool and fantastic service.

Pros

It is intuitive to use. If you are looking for something, it will be where you were looking first.
The plateform uses the company logo to create the graphic design of the online questionnaire. So, when the costumer answered the questionnaire, they could feel it was made for the company and not randomly.
The principal thing we were looking for was to be able to skip questions if the answer of a certain question shows it was not necessary to reply to the others. This plateform offers this function.

Cons

The fact there is no French traduction of the plateform and that the pricing is in US$.

Pros

has a wide range of customization available. customer service are real people you can connect to who can help achieve what you are looking for.

Cons

It's really hard to achieve the customization possible without the additional paid support of the tech team. This takes substantially more time and costs a fair bit, so the initial payment is not an accurate reflection of what the whole process will cost. That said, I have a very complex project. For simpler needs this is much easier. and at the end of the day, you get what you need.

Alternatives Considered

Google Forms and SurveyMonkey

Reasons for Switching to Pointerpro

Survey anyplace is really the only game out there in terms of what they offer. the reporting function to help analyze the data is a huge leap ahead of what other competitors offer.

Pros

As a dev what I like about this is that it is a no code option that can be fully implemented by the team that will ultimately be using it. That way the are the full owners of their solution.

Cons

Some fuctionalities could have a tutorial with examples that go a bit deeper.

Alternatives Considered

HubSpot Marketing Hub

Reasons for Switching to Pointerpro

It was a combination of ease of use and the feature set.

Pros

The ability to make branded surveys has elevated our user experience greatly

Cons

It is difficult to set up custom scoring and design ReportR reports

Pros

One of the things I liked most about Pointerpro was its intuitive and user-friendly interface. Navigating through the platform was seamless, and it was easy to access and manage the various features and tools it offered. The layout was well-organized, making it convenient to find and use the necessary functionalities. Additionally, the customer support provided by the Pointerpro team was exceptional. They were responsive, knowledgeable, and always ready to assist with any inquiries or issues that arose.

Cons

While Pointerpro had many positive aspects, one thing I liked least was the limited customization options. There were certain elements and settings that I wished I could modify or personalize to better align with my specific needs and preferences. Having more flexibility in tailoring the platform to suit individual requirements would have been beneficial.

Pros

I love the speed. Whoosh, whoosh, whoosh, between the pages of the questions. The modern look & feel is excellent. A large variety of question types.

Cons

If I have created a question and subsequently change the question format, you have to recreate all of the answers because they disappear when you change the format. For instance, if you change from a check box to a pull down, the choices disappear and you have to reenter them. Also, if you add a question, and then want to reorder the the questions, you have to redo all of your logic. As I recall, the former product we used required redoing the skip logic, but only to the preceding question.

Pros

This product is easy to use and provides a customized solution to fit our specific business needs. Our users have never had any issues with completing the surveys and the amount of data and information we are able to collect and use is invaluable to our orgainzation.

Cons

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

Pros

Our previous PHP platform was end of life and we were facing serious challenges with an updated more modern solution, that was until we found Pointerpro.The whole experience has been absolutely seamless, with the support of their absolutely amazing team we have been able to accomplish everything. We simply handed over the reins and they turned our old product in to a new, fresh, manageable and easily deploy-able suite of assessments.

Cons

We have found no cons whatsoever - Pointerpro continue to deliver in every possible way.

Pros

Personalized PDF with Question Logic making the experience best for the taker.

Cons

Limits/Quirks on the backend, like is you add or remove a question after setup it will "break" your formulas and question logic. Which is not a big deal if you only have a few but very frustrating if you have multiple.

Pros

Allows you to showcase images in the survey; image appear large and high quality.

Cons

When reviewing responses I'd like to see the question-content along side the responses/ratings/etc.

Pros

I love all the options that are included. There are multiple types of questions, but I love the slider, which makes the survey more engaging and interactive for the people being polled. In addition to a URL to share with people, a QR code is included to share. This would work out great in a classroom setting to lead the students to the "ticket to leave" to gauge their understanding of the content from that class period. The results are presented graphically in a couple of ways and, as the pollster, I can share those results with others via a special URL, too. The creators of Survey Anyplace have thought of everything...even allowing a YouTube video to be included in the survey. In a classroom setting, the students could view the video right within the survey and then answer the questions in the same place! It certainly would streamline the classroom workflow!

Cons

There is no survey software that I have seen that compares with Survey Anything. The pricing for a single teacher who sees four classes of 25 and would be able to administer 4 surveys a month, would be $29 per month. The next level up in the pricing structure would not be too useful for schools. But, the top level, Enterprise, allows unlimited surveys and multiple administrators! (One has to contact the sales department to get a quote.) But, since the survey software is so versatile and easy-to use, and can be used for student assessments as well as information-gathering from students, parents, and the community, I do believe this would be a very worthwhile purchase at the district level with access for all teachers and administrators.

Pros

PointerPro is a powerful research and learning tool for our organization. It is fully customizable for our purposes, to a level that I have not found in other tools of its kind.

Cons

The most challenging aspect of PointerPro is the learning curve. The high level of customizability also means there is much to learn in order to maximize its capabilities.

Pros

I like the easy flow of setting up newsurveys the most.

Cons

What I like least about this software is the way question logic is being handled.

Alternatives Considered

Alchemer, CheckMarket and SurveyMonkey

Reasons for Switching to Pointerpro

Price/quality and ease of use

Pros

I use the enterprise solution fro Survey Anyplace because of its ability to do more than any other survey website on the market. I was able to create a customized, responsive backend combined with a clean front end that automatically generates reports and sends them to clients. The company is responsive, engaged, and seek to understand the intricacies of your product.

Cons

The only thing I can't do that I would like to is online payment integration - ie, "to get your full report, pay now..." type stuff. But even then, they offered to help me build it, I just decided to hold off on that.

Pros

Easy to use, intuitive set up. The question logic is what makes this tool so worth it!

Cons

Honestly - not many cons. It's easy to use and extremely useful to my work.

Pros

Well, my general feedback is good
Easy to use and rich of kind of questions

Cons

You can improve the tool to create and edit questions. For example to better manage the position of images.
You can introduce the question type that allow to chose a media file from a set (Audio and Video)
You can introduce the presenter modality to allow live polls

Pros

Flexible subscription is very handy if you don't need a survey tool the whole year.

Cons

Nothing foud, it works very smooth as stated on their website.

Pros

Its flexibility and ability to do almost anything with this. From surveys, to feedback questionnaire, to performance reviews... we can do it all with this software.

Cons

Its user interface. It takes awhile to learn how to use this software, but once we learn it, it becomes great

Pros

Pointerpro's assessment feature is incredibly versatile. I've used it to assess employee skills, customer satisfaction, and even my own personal development. Additonally, Pointerpro's customer support is excellent.

Cons

I wish there were more templates available for the assessment feature.