User Reviews Overview
About LastPass
LastPass is a cloud-based password manager available on any system or device, ensuring your credentials are protected, kept private, and always within reach. Simple to set up and effortless to use, LastPass delivers the world's...
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
My favorite password management app!
Overall, I've loved using Lastpass to store all of my work passwords as well as all of my passwords and secure information for my personal life and family. It's made it so much easier to use safe, one-time passwords for each login, instead of one login that gets used everywhere.
Pros
I love how easy it is to use. I love the auto-fill icons that appear on login screens and the "Generate a Password" feature that makes it so incredibly simple to create and use very secure, completely unique passwords for each of my accounts.
Cons
It can seem a little difficult to learn for new users, especially if you don't have a background in tech/computer security. The password resetting process is also really inconvenient and difficult, but I suppose maybe that is by design.
Alternatives Considered
Dashlane for BusinessReasons for Switching to LastPass
Through the recommendation of a friend of mine who was a computer software and security engineer. I love how it syncs between devices and I can share logins at work with coworkers who need specific access to things. I really love the Chrome extension of Lastpass as well.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great way to share passwords with other team members
Crucial tool for sharing and secure your passwords
Pros
Lastpass eliminates the needs to manually share and save passwords.
The password shared folder makes it very easy to share logins without showing the passwords to other users.
Cons
Sometimes the Chrome extension can be slow.
Lastpass on Android requires enabling permissions every time the autofill feature is used.
Alternatives Considered
RoboFormReasons for Choosing LastPass
Lastpass is more popularSwitched From
Dashlane for BusinessReasons for Switching to LastPass
Lastpass is easier to use and is more popular- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
A white-washed tomb
It was great... until it wasn't.
Pros
The product is easy to use and works really well. However, this isn't important if it doesn't actually do the one thing its supposed to: i.e. keep your passwords and information secure.
Cons
I do not trust LastPass after the way they handled the breaches in late 2022. The intentionally made their communication vague and confusing to try to hide their poor management of our data. Their customer support is also lacking. When we went to turn off auto-renew on our enterprise subscription so that we could finish out the year but not purchase another, they deactivated our account. Luckily we didn't lose any passwords, but we did lost access to the admin dashboard which would have been helpful in the transition. And would be absolutely vital to a larger organization. Been in contact with their support about it and I'm pretty sure they are lying to me about what happened.
Alternatives Considered
BitwardenReasons for Switching to LastPass
Because some of our staff was already using LastPass. However we have NOW switched to Bitwarden because LastPass has proved themselves untrustworthy with our data.Top LastPass Alternatives
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Affordable and Useful Password Manager
Pros
It’s a cheap and straightforward system for my daily use.
Cons
The family functionality is not that convenient and multiple users have to wait for authentication by main user
- Industry: Maritime
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Password manager number one
Altough not perfect, this is best password manager and only acceptable with lot of features on Android. Windows is being done with any competitor, Android is really fully covered with lot of functionalities.
Pros
Laspass is password manager on steroids. Most important, it allows autocomplete and generating (and remembering) secure passwords. Passwords can be shared with coworkers securely. All you need is to remember one secure passwords and let lastpass help you remember or generate passwords for any site or application.
Cons
Autocomplete has issues sometimes, it closes the window, but that's rarely. Password sharing with coworkers could be more intuitive. Password generator is decent but "readable" passwords are still bit complicated (if you want to remember password specifically). Master password can be reset if you have access to your mail (that's ok functionality, but not secure). They also had breaches which is not great.
Alternatives Considered
Dashlane for BusinessReasons for Switching to LastPass
Android autocomplete features and simplicity of use on Android devices.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Better than a spreadsheet or a sticky note
Overall, my experience has been stellar. Much better than the competition. Easy to use and easy to share passwords with team members and family.
Pros
Web based and no need to download a file to import to access my passwords.
The mobile app integrates directly with almost every app I have and I can login using my LastPass stored credentials.
Cons
I wish there was a field for tags. There is a "Folders" feature but I would love the ability to tag my passwords and easily sort them.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Secure, ease to use, and great for collaboration
Overall LastPass is a great asset to my business and takes the pressure off securely storing clients’ data and keeping track of all of my own passwords, both business and personal.
Pros
I love how simple and easy it is to use this software, without compromising on security and great features. It’s easy for my clients to securely share the passwords I need to manage their social media accounts and I feel assured that LastPass will warn me if there are any data breaches.
Cons
It’s a shame they recently changed their free plan so you can no longer use it on multiple devices without upgrading. There are other tools out there which do allow this without the price tag
Reasons for Switching to LastPass
Recommendations from friends and it’s a well known brand within this industry which gave me confidence in the security of the product- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
LastPass is a great enterprise-ready product for secure password storage and sharing
It has been a great enterprise tool that has kept us from storing password in insecure places or sharing passwords using insecure means (i.e., email)
Pros
Solid security, good organizational structure, functional browser plugins, easy integration with MFA
Cons
It can be difficult to share passwords from folders where you can view the current password, but are not allowed to share. This means you end up creating a duplicate of that item in a space where you can share just so that you can exchange the password with someone else. This duplication can lead to future confusion when you are updating sites and passwords.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Effective but reputation is a worry
overall good although I have been told that some of our data did make it into the dark web!
Pros
The ease of use and pop up support to help manage a large number of passwords in a business
Cons
The reputation of leaks and hacks in the press
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
LastPass Password manager
Pros
Easy to manage multiple passwords and share them with teams without letting them to actually know the password
Cons
nothing. still exploring the product....
Alternatives Considered
Zoho VaultReasons for Switching to LastPass
its an enterprise product .. a clear and easy console.for end users it easy to use and for admins also its simple for management .- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I never think about passwords with LastPass
We use LastPass daily. To work with teams I don't know how we'd manage without it. We'd probably live and die by the "Forgot Password" option. It's quick to setup passwords and to manage them after the fact. At least a few times a month I hear someone complain about password management. I can't recall the last time this has been a problem for our team.
Pros
- The ability to manage a team with shared passwords
- Allow access to passwords without the ability to see them
- Create shared folders for specific teams
- The password generator
- The Authenticator app which auto logs you in without entering a code
Cons
- The mobile version at times doesn't work seamlessly with apps requiring multiple login attempts
Alternatives Considered
1PasswordReasons for Choosing LastPass
1Password didn't have the team admin functionality at the time.Switched From
1PasswordReasons for Switching to LastPass
It had better user management.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
LastPass - It was nice while it lasted
I've used LastPass for years but the pricing update makes it less appealing for my needs. It just feels weird to pay for something that has nothing new to offer at this point.
Pros
I'll be honest. I liked that it was accessible across all devices for free. I could share passwords with other users on the free tier. I like that extension functionality
Cons
The fact that they've changed their pricing structure and are now making you choose between mobile or desktop if you want to keep it free. I've started to migrate back to apple password manager.
Reasons for Choosing LastPass
LastPass was free and offered so much functionality.Switched From
1PasswordReasons for Switching to LastPass
The price was the biggest deciding factor- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
With LastPass, I no longer have to keep one password across all products and services I access
I no longer had to keep requesting for password changes from service providers because I simply couldn't remember what the last one was. And also Lastpass helped me rid of a lot of bad practices like sending unencrypted emails to myself with passwords, or keeping the same passwords across multiple products and services.
Pros
Generating passwords can be very frustrating -- my choices were either too weak (and got rejected) or too complicated to remember easily without needing to note it down somewhere. To solve this problem, I would typically come up with one password every year and use it across all tools I use. And this was very risky, because once someone found it out, they could access every single thing I used. With Lastpass' robust password generator, I no longer have to worry about that. I am able to generate unique and strong passwords for each service and safely tuck it away without needing to keep it in memory.
Cons
I wonder if there could be a system where we could create baskets of associated passwords within the general vault. This would be useful in situations where I needed someone to do some work on some work tools that required password access. I could then give them access to the general vault and the specific basket with the tools they would be using.
Alternatives Considered
BitwardenReasons for Switching to LastPass
At the time, Lastpass seemed like the more secure option. And it came recommended by our systems administrator- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent Password Manager-Easy to Use
Overall, LastPass keeps my passwords secure and has a great autofill. It also is helpful to see where you are reusing passwords or have weak passwords.
Pros
LastPass is very easy to use and has a great app and desktop experience. I have used a few other softwares, but LastPass seems to have the best interface with mobile and desktop. The autofill on mobile and desktop is very useful and works most of the time.
Cons
When the app gets logged out on desktop or mobile, it can be frustrating when the autofill will not work. It also used to be free for several devices, but they now charge for this feature.
Reasons for Choosing LastPass
Norton's app did not always workSwitched From
Norton AntiVirusReasons for Switching to LastPass
The mobile app and desktop experiences are better with LastPass.- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Best Password/Data Keeper for the money
Very positive, makes my personal and work life much simpler. Especially on my Iphone which I work from daily.
Pros
Used the free version for YEARS. Just went Pro and immediately thought why did I wait so long. I use it on my Iphone, Ipad and tablet. Oh and Yeah I love the chrome extension
Cons
The only real con is I waited to buy the pro version but that's on me not them. I should have done it much sooner but they made it easy to stay on the free plan.
Reasons for Choosing LastPass
Roboform was clunky back then, and didn't seem safe. Then there was a breech and I got out of there.Switched From
RoboFormReasons for Switching to LastPass
Familiarity and longevity- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best Password Manager - Minus the Breeches
I've used it for close to 10 years, can't say I'd keep using it if it were bad. We tried Dashlane and while it had better security, the mobile features weren't as good, so we reverted back to LastPass.
Pros
Easy to use. Works on both desktop and mobile so I don't have to choose. Sharing passwords is easy.
Cons
There have been multiple data breeches and it is sometimes "too easy" to use. This can be a plus and a minus. Someone can hop on my computer, without any verification and everything is available to see.
Alternatives Considered
Dashlane for BusinessReasons for Choosing LastPass
Mobile worked better and it was easier to share in the companySwitched From
Dashlane for BusinessReasons for Switching to LastPass
Cheaper, easier, password sharing- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Password Manager
I have been using this software for several year. It manages my passwords and it will also manage credit card information, bank account information and other types of information you want to keep secure but at your finger tips.
Pros
Ease of use and user interface.
Cons
Exporting of saved password
Reasons for Choosing LastPass
Just wanted a more user friendly information/password manager.Switched From
RoboFormReasons for Switching to LastPass
I just liked the way it worked .- Industry: Religious Institutions
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Review
We were looking for a solution to how to best store all our different passwords. Whether it is user accounts or website logins, we needed a secure, easy way to share program for the entire IT team. LastPass allows all of this and with the added benefit of great reports.
Pros
The ability to get a quick report on all the activity and status of each user is awesome! I know how often the IT staff is using last pass and if everything is secure.
Cons
When you want to retrieve passwords for things NOT tied to a specific website, it can take more clicks and time than one would want.
Alternatives Considered
PasspackReasons for Choosing LastPass
We needed a more secure solution that allowed for multifactor authentication.Switched From
Evernote TeamsReasons for Switching to LastPass
LastPass was easier to retrieve passwords and the mobile app is awesome.- Industry: Entertainment
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Easy and seemless
Pros
The LastPass app and browser plugins work seemlessly together across whatever device I'm using. On mobile, it allows for app passwords, not only websites.
Cons
Sometimes the Android app stops running in the background or loses its permissions. Not sure if it's an Android issue or a LastPass app issue.
Alternatives Considered
1PasswordReasons for Choosing LastPass
LastPass came recommended from an associate. It's encryption methods are more superior.Switched From
1PasswordReasons for Switching to LastPass
More secure and better integration between desktop and movile- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Feel secure with your passwords and identity
Overall I couldn't do internet life without it! From Banks, work sites to free account sites, I need a vault for all of these passwords. LastPass does that.
Pros
Keeping unique passwords safe is no longer a concern with LastPass. Now I feel comfortable using complex passwords and know I've not used that password for other sites. Also having it automatically populate the username/password on most internet sites is really nice. LastPass also provides a password check to go through all your passwords and tell you how many are old, been compromised (publicly known hacked sites), used on multiple sites, etc. That helps you when you get a notice that an email/password combination for one site was compromised. Change for that one site, verify what other sites use that password too (shouldn't but we do, right) and change to be more secure and prevent hackers getting into your sites, stealing identity, etc.
Cons
Not being able to log into lastpass for free on both mobile and desktop. I understand the company need to make money.
Searching through many passwords saved can be hard at times but overall can find what you are looking for. Haven't seen new features for awhile so maybe something being worked on in the backend of the software?
Alternatives Considered
Microsoft ExcelReasons for Switching to LastPass
In cloud.- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
All your passwords secured and easy to access
In general, Lastpass it's a GREAT app, has it all, secure storage of my sensitive data, password generation, easy to fill out the info in every app or site I use on a daily basis, can access my password from anywhere, and, best of all, I only need to remember 1 Master Password.
Pros
I really like how easy is to access all my passwords with just a few clicks, no need to remember them, and can set up a different one for each site or app I use every day, also, I don't waste any time creating a new one using the "generate secure password" option, allowing me to comply with any password requirement, and, with the Premium Plan, now I have unlimited access from any computer or mobile device, saving me a lot of time and headaches.
Cons
There have been concerns regarding how secure the app and the site are, but, after all the time I have spent using Lastpass I have no doubts all my information is in a secure place, however, the only thing I was not happy with was to choose from which device I would need to continue using the service, desktop or mobiles, unless I upgraded to Premium, was thinking about doing it anyway, but, didn{t like to be forced to do it.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great password storage for the average adult
Pros
LastPass provides the ability to store passwords in the cloud for retrieval over many devices. This allows for users to create unique, complex and long passwords for each service they use without the worry of having to remember them. This as a result vastly improves the average user's security because they will have difficult to crack unique passwords for every service. So even if 1 password is compromised others are not.
Before using this software I had a number of hacks on a few services i used because one password shared over many websites was compromised. Since I moved to lastPass this hasnt happened.
Its also very affordable for family use offering very cheap family packages and allowing sharing between users. I use it with my whole family and since the whole family has switched we haven't had any compromised passwords.
Finally its very easy to use. Which does provide some security flaws but is in my opinion a great compromise for the average user. Often security and ease of use collide, i think that Lastpass handles this in the best possible way for the average user
Cons
Simply the fact that passwords are stored online rather than in an offline repository could provide an attack vector. But this is offset by ease of use and password sharing between devices.
I also don't know the physical location that the password server i use is located. This could compromise my accounts to foreign actors.
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
One-word: Indispensable - One of the greatest apps ever made.
Pros
Lastpass has 10 key pros:
1) Password generation and auto filling
LastPass generate secure passwords for every website you use. It saves them as well and automatically logs into the website. This means you can create passwords that are very difficult for hackers to guess, without having the trouble of remembering them.
2) Form fill
You can set up profiles with all your details allowing Lastpass to automatically fill in online forms for you.
You can even set up profiles for obscure details.
You can switch between profiles, which is handy if you have multiple email accounts or phone numbers.
3) Automatic password changing
For certain sites, Lastpass will automatically change your password.
This makes it a breeze to change your passwords on a regular basis, which is a good way to keep secure.
4) Alerts when a website has been hacked
If a website is known to be hacked, Lastpass will alert you to change your password. This will make sure that the hacker is stuck with an old password that is useful for them.
5) Hardware authentication
Lastpass can be linked to a hardware device such as your mobile phone.
That way, in order to login to your account, you will need your mobile, which keeps your account very secure.
6) Password sharing
You can share passwords. This is very useful in an office where multiple people might have access to the same website.
7) Excellent interface
The interface is very streamlined. It automatically pops up when you need it and then disappears when you don’t.
8) Multi-platform
Lastpass works on all platforms including Windows, Mac, Android. On mobile, it can even work with apps, which is a big time saver.
9) Password audit
Lastpass can audit your passwords to search for insecurities (such as duplicate passwords, old passwords or hacked passwords)
10) It’s free
Remarkably all these features are free (apart from Password sharing which is only in the premium plan).
Cons
Lastpass has one con. On certain websites it can forget to save the password you created, which will lock you out of the site. This is very rare, but it is annoying when it happens. As a workaround you can copy the password to your clipboard when it is created. That way, if it forgets to save the password, you can just paste it back into its database of your passwords.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A near-perfect password manager
I've used Lastpass for 3+ years and it has been a huge help in ensuring my security, and the integrity of my many accounts, are preserved. LastPass is an excellent tool that I highly recommend.
Pros
- The cost has risen since I originally started using it, but it is still very competitive. Great price.
- The mobile app is near flawless at being able to input login credentials into any website and app. On the rare occasion when it doesn't work, I can easily log into the mobile app with my fingerprint and copy the needed password.
- The ability to not only store secure password, but also secure "notes" is very useful. Especially for writing down keys or answers to security questions.
- The chrome browser app is excellent.
- LastPass has a security audit feature which checks all your passwords to tell you which should be changed (based on duplicity, simplicity, recent security breaches, etc.). Very helpful!
Cons
- The web app is dated. It has received an update recently but, overall, the web app is still clunky. Luckily, I hardly have to open the web app because everything can be handled from the chrome and mobile apps.
- The chrome app, as great as it is, tends to stop working from time to time (once every 2 months or so). So, over the course of the 3+ years I've used the tool, I've had to uninstall/reinstall at least 10 times.
- The auto-change password feature has never worked for me. It's touted as being a great feature, but until it works, it is useless.
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use
Pros
Online password management tools are an important tool for anyone using the internet. They get rid of the problem of utilizing the same password for multiple websites, plus they often mean the website hacker breaching one of your accounts, or stealing your online identity.
I have been using LastPass for a few years now, so here is an overview of the app. LastPass is a cloud-based password managing solution that features many features to simplify your online experience.
This app is the ultimate set-it-and-forget-it solution. Easy and intuitive to use and very convenient.
Cons
Cloud storage might not be everyone's cup of tea. The app operates on almost any platform, (Windows, Mac OS, Android, iOS (Premium), and Windows Phone (Premium). LastPass stores your data on the company's servers (called the Vault).
This is different from other online password management tools which store your computer data in files on your device. This setup holds some benefits for individuals who dislike complexity: first of all, there's really nothing you must do except register and install the browser plugin. This technique has its own drawbacks, however. Individuals cautious about storing their passwords on the company's servers might feel at ease with another password management solutions. However, LastPass has taken care of immediately these concerns by making certain that information is encrypted together with your master password.