myUnity Senior Living Reviews

Pros

I love that myUnity can be configured to meet the varied needs to our wide variety of programs. We're able to serve Seniors, Adults with traumatic brain injuries, youth, and more, all using myUnity!

Cons

KPI dashboards need to be included in the base product, and need to include all captured data, including order admins and care plan interventions.
The DR tool needs to be updated to include Care Plan interventions and Resident Summary Templates.

Pros

We are hosted in their PlexusCloud and the "uptime" stats and system reliability are very good. The software is customizable in providing ability to create assessment data entry forms. Browser agnostic web based front end was a long time in development but coming to fruition. Medication and Treatment entry is well developed, looking forward to rollout of new Order Entry module. CNA touchscreens are customizable and collect data with consistency.

Cons

Entry screens not very intuitive, new users complain it's not friendly. Outside of the custom and regulatory clinical assessments, there is very little ability to ensure data integrity by employing field limits and requirements; system allow users to leave critical census data fields empty (ie. time of death is not required). Workflow features were very attractive on demo but have not proven to be fully developed or useful. Likewise for Clinical Alerts. Diagnosis list cannot be updated during order entry; therefore physicians chose to "free text" leaving us unable to have accurate codified lists, workaround processes in place to ensure accurate billing data are expensive. Audit trail reports appear on menu but rarely work. Billing processes are not streamlined, but improvements have been made. The Assessment Form tool is sophisticated allowing custom entry forms to be built but has longstanding bugs with security and applying changes. CNA touchscreen data cannot be viewed in the application, clumsy reporting is required to view results. Longstanding issues across the board remain unaddressed.

Pros

They have a search bar but it would be more helpful to have videos

Cons

Not intuitive; really difficult to access help on call. Does not expedite daily tasks.

Pros

Love the ability to customize forms. Med Pass is clear and concise. Netsmart is responsive to end user suggestions.

Cons

Reports, inability to pull the information you want from the record.

Pros

Easy to select a resident and navigate the chart. Since Netsmart has taken over there has been less downtime and system failures, so overall reliable.

Cons

Setting up users by having to log into another area, the reports are not easy to navigate, support can take a while to get back to and prioritize.

Alternatives Considered

Pros

It's simple to learn. I really don't have anything else good to say

Cons

Terrible reporting functions. Very clunky to set-up. Very difficult to get any sort of custom reporting. Not intutitive. Screens waste a lot of space on nothing but the comment or text boxes are very small and can't be expanded. Forms building is very complicated.

Pros

It is flexable

Cons

It is extremely challenging to get useful custom queries. For example getting a list of residents, room number and phone number was an issue. And that is just the beginning. Other concerns are cost of training, cost of implementation, quality of training.

Pros

Good customer service. Work does get completed but after extra steps. Hard to pull reports.

Cons

not used friendly multiple steps needed to complete a task.

Pros

A lot more updates than it did years ago - constantly coming out with new functionality

Cons

Too much cost associated for every little add on

Pros

The software is easy to use and can be changed to support the different braches/teams I work for.

Cons

It requires a lot of updates that can interrupt the work flow.

Pros

The product is easy to use and configure. The support staff is amazing and they are really there to help you.

Cons

Limited reports. Interface modules are all separate. Waiting for patient/family portal.

Pros

Vision has workflows that assist us in being more efficient and making sure nothing gets missed. The home screen is set up to help us get to where we need to be quickly, with less clicks. With multiple locations and care settings, having just one electronic record, under one organization structure has been a huge help. Our residents and clients flow seamlessly across our different care settings without redundant data entry or documentation.

Cons

If not trained properly, Vision can seem cumbersome and difficult. But in reality it is very user friendly.

Pros

Easy to use, meet the requirements in our skilled nursing facility

Cons

difficult to deal with the consultants sometimes

Pros

Nothing is good about this product. We used to have Point Click Care. It was easy and user friendly. The opposite of Vision. Vision is terrible.

Cons

Not user friendly. So many steps to get reports. If you value your nurses that work at your facility please do not purchase this product. Nothing on vision is one or two steps. It’s five or six steps for any process.

Pros

The modules are like actual charts. Easy to use. Colors on dashboard. Med pass is awesome and there's a lot that you can do that will benefit you. You can use it anywhere. Thin client and it is fuming fast.

Cons

Medication not give because resident is out of the facility. You have to enter the reason on each medication not given due to OOP. It would be great if you can enter once and will attach to all medications with the same reasons.

Pros

The software provides an integrated EHR for Nursing Homes, Assisted Living, Home Health and Hospice services. As an organization that owns and operates all of these services, having a single EHR is of critical importance

Cons

The software needs to be updated to include functionality and ease of use as its competitors that just focus on one type of service (e.g. Nursing Homes, Home Health)

Pros

They are open towards interoperability which is a great step forward on getting LTPAC settings to help hospital stay compliant with Meaningful use. Health MedX is currently working with a local HIE in the State of Oklahoma to connect with the 7 largest health systems in the state.

Cons

There are cheaper options out there, Like Point Click Care

Cons

Difficult to place orders. Too many steps. No pros. Not efficient. EVERYTHING was so much more efficient with our old paper charts. ALL ASPECTS OF ORDER WRITING AND DOCUMENTING TAKES THREE TIMES LONGER THAN WITH PAPER CHART

Pros

Easy to set-up electronic medical records and MDS module to track and Hover MediCare/Caid reimbursements

Cons

Lack of customer care support, sorting out custom data, and non-friendly software If staff is not trained proper.