Findmyshift Reviews

Pros

Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons

Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Pros

easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons

The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Pros

This is fantastic software thats really easy to use.
It was set up really quickly and staff started to use it straight away.

Cons

Nothing there is nothing about find my shift that i don't like.

Pros

The customer service is super quick to respond via chat and is always a person, which is very helpful. Usually they can resolve the issue or I can figure out quickly that it's not possible to resolve the issue due to the limitations of the platform. It's also inexpensive compared to other rota systems we've looked at, so I suppose I would say it's value for money. However, I believe you are paying for what you get - a very basic and clunky rota system that is serviceable but not necessarily quality.

Cons

The pros listed above are the only two things I like about FMS, so that basically means the cons are everything else. I don't find it to be user friendly for the employee - meaning it is difficult to see your shift pattern, apply for available shifts. The mobile app is unusable and we have to tell employees to use the desktop site at all times, which many find annoying. There's also no way to advertise available shifts in the facility view, only via staff view which I find very strange. We don't use it for timekeeping because there's no function for staff to 'check in' like on other rota systems. We also can't use it for payroll because we have staff working at more than one pay rate, and to adjust this and make exceptions has to be done staff member by staff member. Perhaps it's not only FMS's limitations but the way we build our rota system - I will be upfront that I did not built the rota system, rather inherited it from previous managers.

Pros

Ease of use and ability to make and communicate real time adjustments.

Cons

No issues to be honest - the real time access and ability to cut and paste meets our requirements.

Pros

Findmyshift was an off the shelf product that has been incredibly easy to introduce to our teams. With API Management available with our HRIS system (BambooHR), this was setup in less than a morning and introduced to the team throughout the day.

Cons

Difficult to say, I approach the topic from a user friendlieness perspective and have to say it is very simple and effective.

Pros

A simple but exceptionally effective managing tool for our staff rota.

Cons

Nothing. It really does suit what we need

Pros

Easy to operate .Staff access fantastic and economical billing.

Cons

Nothing. I love using it. Saves me countless hours of fluffing around

Pros

How easy it is to use and how accessible it is to my staff

Cons

That I cant see two different locations on one page

Pros

It was easy to use. straight forward and easy to access with staff members.
Clocking in features are also good

Cons

Sometimes there is a lag when saving shifts

Pros

It is easy to use, easy for staff and easy to set up.

Cons

When inputting shifts it is very time consuming as nothing is saved.

Pros

So easy to use and love the reports too.

Cons

I prefer the desktop site to the mobile app.

Alternatives Considered

Sling

Reasons for Switching to Findmyshift

Ease of use and looks great. Recommended by others.

Pros

The software has considerable ease of use, and solved our flexible planning needs immediately. It is visually very intuitive, and I think our employees simply like the system.

Cons

I think / know that there are so many more features of the software that I - if at all- discover by accident. The switching between facility view and employee view should be intuitive as well, however, I regularly fail to input elements that work on both representations - I've therefore resorted to using facility view exclusively. I get the impression I'm using merely some 5% of the systems capabilities.

Alternatives Considered

Workday HCM

Reasons for Switching to Findmyshift

Pricing, as I had virtually no experience what we needed, and what is out there. Initially, it was about not making a costly mistake, but FindMyShift looks to be a good choice regardless.

Pros

The mobile app simplicity really was key for us. We are a museum who work with a large number of volunteers, many of whom aren't computer literate and don't use their phones for anything other than calls or texts. We had to ensure that they could access the schedules easily and understand them
The messaging system is a lovely surprise and works well - as does the notice board.
We also like its flexibility to store extra facts and info, so over time it has changed from being just our scheduling software to our HR hub, with all our staffing information (vehicle info, references etc) and policies and procedures stored alongside our weekly team updates.

Cons

Some of the menus and reports are unnecessarily complicated with way too many options. Some of the office staff have struggle to gain access to the information they need. The reporting side is clumsy and difficult to use.
Some really simple, obvious changes can make a big difference but these changes don't seem to be being considered in any software changes to the program. For example, when looking on the mobile app, shifts are listed by the alphabetical order of first names rather than the actual times (or even the area!) of the shift. This is pretty ludicrous for a scheduling program.

Pros

We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons

It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Pros

Before using my shift we were using a white board to schedule individual employees. Many of our projects/jobs are only 1-2 day duration projects and work flows are changing constantly, even hour by hour in some cases. We juggle keeping our employees working weekly so the ability to create a job in the system put it on the calendar and then if we need to move it its simply a copy and paste. We can plan out months of work in advance and then as we get closer we can fine tune and adjust.

Cons

I wish it had a better feature for displaying the schedule. We update the schedules from our office and we have a Large Monitor in our shop where the employees gather in the morning. Right now we have created a user just for the shop TV and we sign into that user so that the employees can view their schedules in the shop. FindMyShift does have a broadcast link (not sure if that's what you call it) however it does not update instantaneously and therefore does not work for us.

Pros

The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons

Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Pros

The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons

(not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Pros

We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Cons

Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Pros

Shared access, individual crew login, timesheets, facilities.....so much we love

Cons

Would love to see a better mobile app - perhaps that staff can use for timesheets?
Also, would love to be able to code time to a job (cost center)

Pros

We were able to try out before committing to a years subscription.
The staff hours are easy to download for wages
It is very clear looking back how many hours each staff is working

Cons

The main problem is when staff put in there hours. If they put in 9 - 5 with an extra gap or any other minor error it will not feed through onto the summary. So each week we need to count the number of shifts each person has and count the number of records on the report section. Each week there is at least one error. This would be corrected by not allowing or having a seperate box for comments.

Pros

It is easy to use, easy to enter the schedule in and you don't have to follow an exact protocol for the times, etc. I like that I can email everyone at once right from the program, the templates make it convenient to add the schedule weeks in advance, I love the time off request feature, I like being able to change the font colors and the back ground colors. I also love that employees can check their schedules at home from their phones. No one can say they "looked at an old schedule" or didn't know about a shift because its all right there(unless you forget to publish a change...)

Cons

The color chart is hard to tell what color you are choosing.
I wish there were an option to "Publish all" So I don't have to highlight a week, then publish, then highlight another week, then publish, etc if I put 8 weeks of schedule in at once.
Its a little slow to save/publish

Pros

This software has allowed us to setup bespoke shifts for each of our boarding houses which is brilliant as we do have slightly different shift timings depending on the age of the students in house.

Cons

It does not allow you to setup a generic shift pattern. If you could do this for a year then you would just copy and paste and adjust to allow for the slight differences in timings.
When you are adding staff to a shift in a particular house it shows all staff in the organisation. If you have filtered to show only one house in "house view" you should only see staff who are allocated to that specific house.
When you print out a rota it is difficult to set the filter times so that you can see a whole year which for us would be very useful.

Pros

Find My Shift is a very intuitive, easy-to-use staffing scheduling app, that has been very well received across all of our management team and workforce teams. It offers a dynamic and flexible approach that we need as an evolving tourism business by enabling managers to co-ordinate teams, staff to input fairly and for duty supervisors to have an holistic overview. The mobile app is excellent and very useful for casual staff

Cons

we've not had any major issues, any niggles have been dealt with seamlessly by Findmyshift customer services

Pros

Can do monthly salary summation, unlike a lot of software which default to a weekly view for shift workers.

Cons

Companion phone app not great. Web version works well though.

Alternatives Considered

Sling and Deputy

Reasons for Choosing Findmyshift

Overall better value for money

Switched From

Sling

Reasons for Switching to Findmyshift

Overall better mix of features