Boomi Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Boomi

Boomi is the world’s most popular, independent, cloud-native integration and automation platform. Boomi simplifies digital landscapes, so it’s easier to streamline customer experiences, automate business processes, and adopt new...

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Feature ratings

Value for Money
4.3
Features
4.3
Ease of Use
4.4
Customer Support
4.3

Browse Boomi Reviews

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Cristian
Cristian
  • Industry: Semiconductors
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 5/06/2019

Dell Boomi for your systems integration needs

We have complex requirements to integrate with a various cloud and on premise applications, related to the semiconductor manufacturing business of our company. Also, b2b integration with 30+ suppliers is needed.
Though I was skeptical initially that Boomi can cover our needs, after joining their first Boomi World in 2017 and talking to Boomi specialists and with their customers, I was convinced we are on the right track.
Now, few years later I can say Boomi was a good choice.

Pros

By definition, Boomi is built for systems integration. What this means is that you get a long list of out of the box integration connectors (90+). We have used Boomi to seamlessly integrate our NetSuite ERP with:
- cloud applications: Namely, OpenAIR, Box
- on premise applications: Secure FTP, custom API for Oracle Agile PLM and custom apps
It has covered most of our integration needs with a relatively small to medium effort.

Cons

Also by definition, Boomi is built with the idea that not only technical people can do these integrations. This is one reason that higher management of a company can be "pursued" to purchase it. However, in reality non-technical people can only achieve very simple integrations with the drag&drop features of the platform. More technical knowledge is needed because most of the times the requirements are more complex and require custom scripting/mapping between data formats.

Eric
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 3/10/2019

NetSuite to Salesforce Integration

Pros

the ability to fully customize the ETL process between our core business Systems

Cons

The system is very well put together, but it is still a little heavy to use without the proper technical background

Alternatives Considered

Anypoint Platform

Reasons for Choosing Boomi

Their support was horrible and their product had serious limitations

Switched From

Celigo Integrator.io

Reasons for Switching to Boomi

cost/value was way better with Boomi
Simon
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

3
Reviewed on 2/10/2019

Fast to build Can be difficult to fix

A host of apps integrated

Pros

Speed of development and range of connectors

Cons

Frequent need to restart atoms. Crashes often.

Top Boomi Alternatives

Celigo Integrator.io

Anypoint Platform

Verified Reviewer
  • Industry: Package/Freight Delivery
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 3/10/2019

Boomi Product Review

I would say it has been overall very positive. When I have a problem I know I can reach SENSITIVE CONTENT HIDDEN and he gets back to me so quickly and resolves problems quickly as well. Resolutions are always solid recommendations, never a hack or a let me figure it out scenario.

Pros

Ease of use and company's commitment to the platform and its customers. Monthly updates fix and address problems we are facing and it feels really good to see all the successful customers at BOomi world.

Cons

Flow is my primary con, only because we knew the Flow to Boomi Integrate Integration would be necessary but it seems like it may be difficult tech for the citizen Integrators.

Alternatives Considered

Anypoint Platform

Reasons for Choosing Boomi

Need to modernize integration capability at the enterprise level. Need to adopt Gartner Citizen Integrator model.

Switched From

PowerCenter

Reasons for Switching to Boomi

Ease of use and best in class.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 3/10/2019

Boomi

7/10

Pros

UI and customer support quick responses also the community

Cons

very thin. not enough complex functionality natively resulting in complex groovy builds which leads to slow run time if volume is large

Benjamin
  • Industry: Broadcast Media
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 1/10/2019

Getting Started and a great start

Overall it is a good start as we are learning to use it with our team internally

Pros

I liked how we could quickly build integrations without needing to stand up a new environment each time

Cons

The reporting leaves a lot to be desired. For me it takes so long to
find issues when troubleshooting.

Alternatives Considered

Anypoint Platform

Reasons for Switching to Boomi

pricing was better and it fit better for our enterprise architecture
Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/10/2019

Impressive Integration Platform

Pros

As someone who is new to integration, I was impressed by how easy it was to learn how to develop integrations on the Boomi Platform. The learning managment system and support/user guides were essential in jumpstarting my company's integration development.

Cons

It is easy-to-use software. I would like to see improvements to Boomi Suggest, but I know it will be better over time due to the machine learning algorithms.

Dee
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/10/2019

Easy to adopt and role out integration strategy platform

Very positive experience working with this product and the support from Boomi has been outstanding

Pros

This platform was very easy to learn and roll out. How to stand up the infrastructure was understanding the requirements was well documented.

Cons

The lack of ability to lock down file structures

Alternatives Considered

PowerCenter

Reasons for Switching to Boomi

Ease of use, pricing model for connections and feedback on support model
Rajeev
Rajeev
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 1/10/2019

Boomi Product Review

Great

Pros

Ease of use and easy to develop and manage

Cons

Atom Queue is not a good enterprise Queue solution

Alternatives Considered

Anypoint Platform

Reasons for Switching to Boomi

Broad list of connectors, easy development
Xavier
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 10/09/2024

Excellent tool!

Pros

Integrations made simple! Boomi has streamlined our entire business and allowed us more time to focus.

Cons

Nothing, it's an excellent tool and rightly rated A+.

Robert
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

A Better Way to Work

Boomi is a point-and-click tool that has many features across a broad functional spectrum (e.g. Enterprise Service Bus, Web Service Gateway, Managed File Transfer, Messaging). You use a drag-and-drop interface to create processes, with no coding required (though you CAN use Groovy or JavaScript when needed).

What can you do with it? You can: create and consume web services; perform database CRUD operations; get/send files over FTP/SFTP; read/write JMS queues; read/write to file systems (Linux, Windows, Mainframe, etc.); send/get email; read/parse/create EDI; etc. Nearly everything you do in an IT shop to integrate systems and applications you can do via Boomi.

Boomi isn't ideal for everything. E.g. complicated ETL, voluminous file transfers, complicated processing, etc. But for the everyday IT tasks, Boomi is the perfect middleware tool.

Simple tasks can be done in minutes with Boomi: read from a database to create a report and email it; call web services; web-service enable an existing process; create an enterprise web service that orchestrates a process; poll directories looking for files; poll JMS queues looking for messages; copy data between two applications; convert data from one format to another; in short - anything involving integrations between systems or applications can be done in Boomi.

At my company we're starting to use Boomi for all middleware activities - it's fast and easy to create processes that perform a variety of tasks. Boomi does the heavy lifting, we just configure shapes, connect them together in a process flow, and then push it to production. Sometimes we have to use code (Groovy or JavaScript) to do complicated things that the tool doesn't natively do (e.g. date manipulation/calculation, call out to a Java Library to create a Java Web Token), but otherwise it seems to do everything we want to do. Nearly anything you can do in Java, .NET, python, perl, etc. you can do in Boomi with little or no coding. Boilerplate development (like creating data services, extracting data to files, running scheduled tasks, etc.) can all be done in minutes or hours in Boomi rather than days or weeks in traditional programming languages.

Boomi doesn't replace all of your tools - but it replaces 80% of what you do with those tools and it takes 20% of the time to do it. I'm convinced that it's the future of traditional IS development.

Pros

Ease of use, simplicity of the programming paradigm, and the vast capabilities of the product.

Cons

It doesn't implement everything in a given spec (e.g. I can't access the full request/response for a web service call; I can't use all features of standard functionality like SMB; etc.) The tool needs to mature a bit more so that it can be leveraged more in a variety of enterprises.

Richard
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 7/12/2016

Integration tool with GUI interface is OK for Salesforce-to-SQL integration

We are using Boomi in an on-premise installation to integrate other software. It is adequate. The drag-and-drop interface web-based interface is easy-to-learn and generally responsive. Monitoring and scheduling are fine, though error-reporting is via system-generated emails that must be reviewed manually or via email rules (you need to buy an additional "Connector" from Boomi to send your own emails).

Dedication to the GUI interface limits flexibility -- code and SQL statements can be so powerful, but you cannot get to them. There is "Groovy", a Java-like scripting language, but figuring out how and where to call it is difficult -- the in-process and "document" touch points are not intuitive and are not well-documented.

Customer support is generally responsive but not always helpful. Their first question is "send me the URL of your cloud interfacing definition", and when we explain that we are on-premise (required for database security) then answers become tough to get and more vague.

We get TIMEOUT errors when moving tens-of-thousands of records from Salesforce to SQL. Boomi's response is that the error is from Salesforce so it is Salesforce's problem. However, we did not get these errors from our previous integration tool from Bluewolf. Unfortunately, Bluewolf does not integrate with OpenAir, so we had to change tools. We work around the TIMEOUT by changing schedules and changing the interface approach to moving fewer records.

Overall Boomi does the job and we have made it work -- I have no delusion that there is a great tool available for this difficult job of cross-system integration. My interpretation is that Boomi is focused on web service integrations with small message sizes, and the on-premise solution is an afterthought.

Pros

Ease of use; web access

Cons

Slow with large numbers of records to transfer; little access to underlying Salesforce SOQL and SQL

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 5/09/2019

Forget about code

If you lack of developers, is a good choice. You can train someone in no time so is able to create process for the company. For too complex process, it can be a challenge maintaining them. Is expensive...a lot, just recommended for big companies.

Pros

There is no need of an advance developer to make simple but long process. Connect to different APIs protocols like HTTP, Odata, SFapi, etc. Connect to smtp or sftp/ftp servers and other external services. You can connect to almost anything and just moving the mouse.

Cons

You cannot code, and sometimes that is bad... if you have performance issues you don't have to many options. You don't have code to refactor. The version control it's far from git or similar. I't very expensive, if you have developers, an app that make all that is way more cheaper that maintain a Boomi atom. It's very annoying not having a way to audit the connections, sometime the connectors fail and you don't have a good log to see what happen.

Srinivas Chandrakanth
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

#1 Leader in iPaas Integration

I have used Dell BOOMI in various enterprise level integration over the cloud.
Across the different technologies that are available, this is the best one which was proved.

I worked in providing solutions to different to different clients and clients are very much happy with the continuous integration.

Support was all time helpful and one must not forget community as well.

I'm sure that BOOMI will rule the cloud space in the coming years as well reason being the security aspects are handled perfectly. This was the only reason that firms look for their data.

B2B integration is made easy and can be done without any difficulty.

Help documentation was awesome and it was illustrated in a lucid way.

There are live examples to get started as well.

Finally, it's worth your money for seamless integration.

Pros

Seamless Integration, Support, Help Documentation, Community, Robust Runtime, Flexible orchestration style of development.

Cons

Minor bugs are taken care in each and every month release maintenance.

Martijn
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 6/12/2016

Steep learning curve, great community and amazing performance

Having experience with different integration platforms got me up and running in Boomi relatively quickly. However, due to the differences, the learning curve was rather steep still. There are a number of non-intuitive features, that require advanced knowledge of the platform to get right.

Fortunately, there is a very active and very knowledgeable community of other Boomi users, always willing to help out those new to the platform. Whenever there are problems with functionality, the community is the go-to place to get it resolved.

The disconnect between the designer platform and the execution engine is a key feature in the astonishing performance of the processes. As far as process performance goes, Dell Boomi is the best experience that I've had. Both when it comes to processing large amounts of data in a small process, as when it comes to processing incidental data in large complicated processes, Dell Boomi never fails to amaze me.

Pros

Performance; the community; the smooth, all features included development platform.

Cons

A number of features take quite a lot of time to develop in the platform. The lack of XPath search and map functionality is tough to handle. Web service integrations (the core business of my company) feel rough and rudimentary, a lot of work still needs to be done on this field

Trey
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 2/10/2019

Go to Boomi if you want to innovate

Overall our experience with Boomi has been great. Integrations that have previously taken months to build, test and implement can now be done in weeks. Not only that but Boomi makes it easy to build modular integrations, so if one piece no longer works for you it can be easily replaced.

Pros

Boomi is a tool that can be picked up easily by just about anyone and allows for very quick development.
Boomi makes prototyping integrations incredibly easy and quick and moving those solutions to production takes a few clicks.

Cons

As with most graphical programming languages there are limitations as to what the tool can do, and while there may be workarounds that can be done in the system sometimes those carry performance implications.

Velmurugan
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

Dell Boomi is Awesome

This is my first middle ware. I am enjoying the work i do now than ever. Boomi simplified the number of lines of codes that we write to integrate/automate any process.

I started learning this on my own, i never though it would be that easy to learn, of course by referring the documents that has been provided.

During the certification course as well, i find it easy to complete. However, for me, the certification course is not worth for the money that I pay, Mainly because of the content. The expectation was it will cover all the components available with Dell Boomi but it is not.

Over all, i am enjoying the integrations that i am configuring with Dell Boomi. The recent updates in community as well as Boomi platform is really good.

Pros

Easy to learn
Easy to configure local atoms
easy to make any changes
Amazingly quick support team
Knowledge stored community

Cons

Content and the cost of certifications.

Scott
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2016

Middleware Grows Up

Having focused on middleware and process automation for quite some time, I have had the opportunity to review and use a number of platforms over the years. These range from incredibly cumbersome to overly simplistic and virtually unusable; on-prem to cloud and hybrid models.

For years integration/middleware vendors have advertised that their product can be configured by the business analyst although this has been a reach at best. Boomi realizes this goal while also providing the ability to generate complex time sensitive integrations that leverage user defined code where needed.

Boomi provides a comprehensive and growing support community to complement their internal product support that has been nothing but stellar. Response is quick and robust.

While there is always more to be learned, Dell's Boomi is the product that we all envisioned but until now has been unavailable.

Pros

Ease of use.

Cons

Nothing yet.

Brian
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/10/2019

Accelerate Integrations

Dell Boomi makes Integration with Healthcare hospitals and clinics very easy for us. We can do a typical integration in hours or days rather than weeks or months as with traditional integration engines.

Pros

Easily able to integrate out of the box. Powerful enough to use for complex use cases.

Cons

There is nothing we do not like about Dell Boomi.

Kamlesh
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 15/12/2016

Dell Boomi is Tool which make your Organisation Integration Easy and Cool

I am amazed with this integration tool it is very easy and flexible tool. Too many people believe that only technical guys can learn this kind of integration tool but trust me, I am a MBA guy who does not have any technical skill but I learned this very effective and right now I am handling too many projects.

Pros

Integration that u can rely upon. Quick to get a simple integration going.
Some of our integrations took just a few hours to build.
Transformation of profile format with ease.
Flexible tool and access anywhere in the world.
To have fewer departments and more profits in less time then u can go for Dell Boomi.

Cons

Not easy to troubleshoot failures. Unable to easily access payloads and components.
Dev mode is painful with a limit of 10 records.
Running processes even on dev mode takes a long time. Takes at least 20 seconds before starting to process.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
2

4
Reviewed on 7/11/2018

Key to integrate our customers, but sometimes challenging doing things correctly

Overall, the experience has been positive for us as a Partner and our customers. The biggest area of improvement is within monitoring as we expect the product to have those capabilities baked in and not us having to develop our own monitoring.

Pros

Dell is great for connecting disparate systems and helping us streamline our go-lives.

Cons

The biggest complaint with Boomi is the lack of built in monitoring and the level of knowledge within Support when calling in. Most of the time when relying on Support I have combed through the kbases, documentation and community forums. It can be frustrating getting kbases I already tried back from support.

Tara
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2017

Boomi has helped us move our company forward in ways we didn't think possible.

Pros

The visual way that boomi is presented allows for easier explanation for our non-technical executives, it allows us to show them the complex processes visually so that they can get a better understanding of what the process entails. The new boomi flow is also very exciting and we can't wait to leverage it for our organization.

Cons

Sometimes the new products and features can be overwhelming and not communicated as well as I would like.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 26/03/2019

Dell Boomi Review

Identify, manage and develop key organizational capabilities for business transformation initiaitives. Develop future states and identify gaps. Assign roles to different areas.

This tool helps the users to identify, develop and manage all steps in diffeenet phases of transformation, develop different views of projects and programs and other related tasks.

Pros

Great Tool to manage and prioritize tasks for IT Transformation initiatives. Develop key aspects of projects and programs. Manage them as a leader.

Cons

Takes little time to learn it. Users need to learn tool diligently before using it.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 2/10/2019

Boomi Ease of Use

We've been modernizing legacy business applications and integrations, moving from installed software to using Boomi's iPaaS.

Pros

Boomi is very easy to set up and get started. It's easy to teach new employees and have them up and creating value for the company quickly. It's an intuitive product and makes creating integrations easy.

Cons

It seems like we're always running out of connectors. It takes careful management to not run out in our Non-Production environments. There's also no easy way to view queue management.

Deepika
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 2/10/2019

Basic Concerns of Dell Boomi

All the master data movement between the data based and the end application teams .

Web services designing is simple and easy

Pros

The functionality provided by Boomi to integrate the systems by having a centralized repository of all integration components in atmosphere.

Cons

The licences part is something which the team should act upon .

275 reviews