ClickUp Reviews

Pros

Ease of use and how we can collaborate with other team members.

Cons

Sometimes it's confusing to find pages and go search for items, and there is a limitation to prefix use cases.

Pros

It is a fully fledged all in one solution for Product Development.
We use it from creating and tracking high level goals to individual projects and even our ticket system is here.
Added to that it has a robust set of supporting features like Documents, Graphs, and Video recording (for help videos etc.)

Cons

It can be unreliable, from just beeing very slow in general, to loading issues that keep cropping up where I can't edit Task descriptions because the field is just in a loading loop.
To a lesser degree for a user but for me as an admin:
Upselling, they are constantly trying to upsell you, from AI to courses to the business plus plan (which on their pricing page they don't even list, but they love gating little things behind)
Similiarly they love to tell you how easy it is to add a user in the middle of a month, but remove one and suddenly you have "an open seat" that you should quickly fill since you are already paying for it. Those and other examples just make the practices feel very money grabby and I'm kind of fearing them taking away features just to add into another extra premium fee.

Alternatives Considered

Asana

Reasons for Choosing ClickUp

We wanted an all in one product that was easy to use for our non technical departments to manage their projects as well.

Switched From

Jira

Reasons for Switching to ClickUp

Same as the reason we switched, Asana was not as feature complete as clickup

Pros

Maybe the layout, I thouth it would be useful. I like the dependencies.

Cons

The app is not easy-to-use, productive, efficient. No bug fixing. only money & time lost.
In My Work, opening a task and returning to the view places you back at the top of the list
Statuses not appearing when adding a status filter
tasks are not getting displayed in My Work > Overdue > See All of the mobile app.
Task with DueDate for today are missing in MyWork - Today section. Also shows tasks missing from Everything List]
Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list
Home | Mobile | Tasks missing from My Work on the mobile app and browser]

The statuses are not working properly
The lists and due dates and not working
The web site is not responsive

How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities. We cannot trust statuses, Dates, lists, progress...

Mobile Home V3 | In My Work, opening a task and returning to the view places you back at the top of the list - could you imagine having to review/change the due dates and every time scrolling to the bottom (200+ tasks on the list) to change the date of one particular task? It last 1.5hours every few days.

Pros

Tons of features to use.
Gives holistic view of projects and provide tracking notification on what needs to be done on a certain day versus deadline.
Tasks can be assigned via POCs and group of POCs and they will get a notification for it.
Project duration can be tracked through summation on start and end time.

Cons

As a first time user, these tons of features can be intimidating hence it would need a few hours to be familiarized on all the features.

Alternatives Considered

monday.com and Asana

Reasons for Choosing ClickUp

Google Sheets can be very messy and manual hence we've looked into a more automated solution that is Click Up.

Reasons for Switching to ClickUp

By far the selection criteria involves pricing and tons of useful features and Click Up was able to satisfy both.

Pros

All of the team agreed that ClickUp is very easy to use without a learning curve
We also like the GUI
Some of our team has started using it for their personal tasks

Cons

The emails, for every status change, perhaps its something that the admin of the account can change, but it gets overwhelming

Pros

Many digital tools and services are not as usable or useful as physical, paper tools. But ClickUp is a very useful, powerful, and usable tool. Several friends of mine kept telling me about it and how they use it to manage their small businesses. That is how I ended up using it.

Cons

The interface and the set of features is a little overwhelming for me.

Pros

We love that we can assign tasks, subtasks, comments, etc to team members and assign due dates with automated notifications via email. It has helped us work on large events to small campaigns. I especially like the UI/UX with the customizable columns for project statues. This helps us to keep our teams project language.

Cons

I wish it was easier to quickly view a project in different ways (calendar, list, columns ,etc.) This can be done but it doesn't feel intuitive to me how to switch between those views quickly.

Alternatives Considered

monday.com

Reasons for Switching to ClickUp

The easy of use but also the customization.

Pros

I loved ClickUp for its ease of use in creating to-do lists and setting timelines for them. ClickUp supports our organizational capabilities and brings members together on a single workflow chart, which unifies goals and increases focus on completing tasks on time. I loved the ease of making updates and sending alerts or inquiries to other colleagues directly from the same page. I loved that all details and inputs are documented with ClickUp, so that the project page becomes a reference for everyone to implement accurate follow-up and push pending activities. The dashboards are amazing, as they can be configured according to the project’s needs, and I loved that they are automatically updated according to the latest updates, which makes them ready to view at any time.

Cons

With the multiple versions and updates, the negatives have almost disappeared, and working with the rest of the team using ClickUp has become more efficient and enjoyable as well.

Pros

ClickUp is providing effective services. I am impressed with its well-developed features. It has made it easy to organize and collaborate on any project. It helps us to track our project and its progress. Adding custom fields is also a great option available in this tool. This tool is easy to use and its user interface is quite user-friendly.

Cons

It is going fine, in the start I found visualizing multiple tasks a bit difficult but now I know everything and can use the tool perfectly. I have interacted with its customer support they are really helpful and solve every single issue in less time.

Pros

Clickup is highly customizable and great to manage remote teams with agile methodologies.

Cons

I don't like that I need to pay to export advanced data.

Pros

ClickUp is immediately accessible to the new user, and offers the functionality that I was looking for in what I'm calling 'informal project management software'. In my work I am regularly tasked with solo projects that often stretch out over months, solving business infrastructure challenges and forwarding long-term wants to bring the desired outcomes to fruition. I needed a tool that allowed me to record the extremely varied elements without having a structure that forced me to adapt my adaptations to the tool. ClickUp is flexible enough to use in this context. I had tried a fair amount of other solutions which didn't work for me, for whatever reason. So far so good with ClickUp

Cons

I'm using the free tool, and so am lacking access to some of the more powerful tools, like Gantt Charts. I have not yet bonded sufficiently with ClickUp to take seriously the idea of paying for it; it is currently just a pretty to-do list. That's the minimum I need it to be, but if I get interested in some of the other tools who knows?

Pros

I've tried them all, both the well-known project management tools and the newer ones, more document-oriented. ClickUp has the absolute best development team, listens to their community's voting platform and reveals new features every week. At the same time, their packages are reasonably priced, so affordable for many. We run a small real estate development company with ClickUp.

Cons

Their UI could be cleaner and their mobile app should be relaunched for sure. With their latest implementation of 'Automation' it looks very promising, and I hope they can keep up with the new players and make ClickUp more document oriented.

Alternatives Considered

Coda, Infinity Call Tracking and Notion

Reasons for Choosing ClickUp

While Asana is known for being slow in their development, ClickUp actually implements the features their users are asking for.

Switched From

Asana

Reasons for Switching to ClickUp

While I like the document-oriented approach of the other apps, ClickUp has one of the most mature task and project management products.

Pros

The number of features at the free level are enough to tackle 90%+ of all common project needs for those looking for a powerful and cost-effective tool

Cons

Because Click Up also includes features for documents, mind maps, and analytics, it can feel like a lot to manage and understand. I can see some users finding it to be a confusing platform.

Alternatives Considered

Trello, monday.com and Asana

Reasons for Choosing ClickUp

I still use Notion for organizing digital content, but it was not as powerful out-of-the-box as a project manager and harder to control permissions/security

Switched From

Notion

Reasons for Switching to ClickUp

There were more features are the free level than these other tools.

Pros

ClickUp is the spot for all your business projects, project management, managing a remote team, etc. I have been able to grow and scale my business because of ClickUp.

Cons

Some of the automations have been clunky recently. Could use a few improvements there, along with the mobile app.

Alternatives Considered

Trello, monday.com and Asana

Reasons for Choosing ClickUp

Asana didn't have the repeating transactions like I needed.

Switched From

Asana

Reasons for Switching to ClickUp

Better overall features and had needed annual tasks setup I needed. I manage events and have things that have to happen at the same time each year, and ClickUP set that up the best.

Pros

Using ClickUp, many teams may collaborate on the same project/task from a single location. To have those in command and those who only need to be informed of what is going on without taking any tangible measures is wonderful. Team members don't meet in person, which might lead to misunderstandings about work procedures.

Cons

There's a learning curve because there are so many options and options for customization. Getting the hang of it and making full use of it might take some time. The functionality of several of the features has been reduced to a "minimum viable product," thus they still require improvement.

Pros

It has a lot of features. It allows automation which is very helpful for saving time creating tasks. It allows you to track time of employees and manage if you are overloading the employees. It provides a lot of views to better understand the project.

Cons

I think that the documents could use a lot more work. It feels far behind Notion in that regard.

Alternatives Considered

Trello and Asana

Reasons for Choosing ClickUp

It provides a view like trello with more features.

Switched From

Trello

Reasons for Switching to ClickUp

It had a gantt chart view at that time.

Pros

Flexibility: ClickUp offers a wide range of customizable features, allowing me to tailor the platform to fit the specific needs of my team and projects.Collaboration: ClickUp makes it easy for my team to collaborate and communicate, with features such as real-time updates, commenting, and file sharing.Integration: ClickUp integrates with a variety of other tools, including Google Drive and Trello, making it easy to incorporate into our existing workflow.Productivity: The platform offers a variety of productivity features, including the ability to set deadlines, track progress, and prioritize tasks, which has helped to improve the efficiency of our team.

Cons

Cost: Depending on the size of your team and the features you need, ClickUp can be a bit pricey.Learning curve: It can take some time to fully understand and utilize all of the features that ClickUp offers, which can be a bit overwhelming for new users.

Pros

ClickUp has been an invaluable tool in assisting me to manage my time effectively and remain on top of my many responsibilities at work, in school, and in my personal life. You can add tasks without switching windows thanks to a handy Google Chrome widget.

Cons

The controls on the dashboard are finicky and will require some practice. All the teams have problems with this particular area of integration and application. I wish I could sync the calendar with my calendar on Google more easily. It seems that just the distinction between tasks and subtasks is communicated.

Pros

-Packed with features and options; advanced features are called "ClickApps" and can be turned on/off by an admin, depending on the team's needs.
-Beautiful UI, with relatively intuitive layout
-Lots of view options: by Time (i.e. a calendar), List, Kanban board, Box (cool idea I haven't seen before), Gantt chart (paid feature), and Reports.
-I love how they allow you to minimize a task to pin it to the bottom of your window for easy access. I regularly pin my top 3-4 tasks I need to urgently work on, which could otherwise get forgotten (although their reminders and notifications system is quite robust, those help too).
-The notepad feature is such a great idea. Perfect for having a convenient way to jot down rough notes, which you can later convert to a task if desired.
-Fast development team: features and improvements are rapidly added.
-Unlike a lot of their competition, they listen to users and are transparent with their roadmap: ClickUp uses a feature feedback tool called Canny to let users suggest and vote on features/improvements/bugs (see clickup.canny.io/). They also publish their roadmap, with regular updates, so you know what is coming (see docs.clickup.com/features/roadmap). I regularly check both of these pages and absolutely love this.
-ClickUp's Support team is amazing. Large amounts of written and video content get posted regularly to teach you how to use various features. And if you get stuck, their Support team responds very quickly.

Cons

There is certainly a learning curve to figuring out how best to fit their many levels of hierarchy that groups of tasks can follow: ClickUp offers spaces, projects, project lists, tasks, sub-tasks, checklists, and "checked lists" (an alternative to bullet points within a description box), as well as tags and the newly-introduced goals.
With all these options, it can certainly be confusing on how to structure your to-dos.
My advice is to 1) watch as many of their support videos as you need to understand what they offer and 2) use only what you know you immediately need, then ignore other features until you see a need in your projects.

Pros

I love that it has pretty much all the features that any kind of a team might need, and as such, it can be the one product that the whole team can agree on using. Prior to using ClickUp, our team used Jira, Trello, and a number of other tools for managing products/projects within different areas, which created siloes of information that prevented the team from collaborating efficiently and effectively. Other project management tools that we explored (Asana, Monday.com, Basecamp, and Airtable being some of them) generally faced opposition from our development team because they didn't seamlessly integrate with Bitbucket/Github and lacked detailed features that'd allow them to accommodate it to agile/scrum flows. While these other tools may have offered a simpler, more streamlined experience, what our team was looking for was customizability (without sacrificing on usability) and ClickUp was the perfect balance between the two.
We also love how customer-centric ClickUp is (as you can see from their awesome feature requests page (https://feedback.clickup.com/feature-requests) and how they're so focused on continuously launching new value-add products that their customers really want and need. I'd definitely recommend the tool for startups that are trying to reduce information silos and promote collaboration between teams.

Cons

The complexity of navigating through all its features, which inevitably comes as a byproduct of the breadth of the product's features (which I actually consider to be one of its biggest advantages).
Although I personally find the product quite easy to use, I've heard the feedback from various team members that they find it difficult to understand how to use all the features and that they find it a bit overwhelming at times. There will definitely be a learning curve for some, but it helps for the leadership team (or the team that is implementing it) to first define how the tool should be used and help the rest of the team get onboarded on this recommended way of using it.

Pros

customization features; softwares comes with templates for a quick start or you can start from scratch

Cons

I'm a one person business owner and I would like there to be more automations for the lower priced plans. Mine are usually used up quickly. After they are used, you have to wait until the next month to get more. As a small business owner, thats a headache as I am only one person and need many of my tasks automated daily.

Alternatives Considered

Zoho CRM, Airtable, monday.com, Asana and HubSpot CRM

Reasons for Choosing ClickUp

Cost, Clickup offers better deals

Switched From

monday.com

Reasons for Switching to ClickUp

Cost, ease of use, design aesthetics

Pros

I have been using ClickUp for some time and absolutely love it. Personally, it has helped me to be more organized and productive. I know these two words get overused like some random metaphors, but it's no less than the truth.

I love that I can customize the tasks, and subtasks and collaborate with my team. The spaces feature is also very helpful. It helped us define spaces for different functions (marketing, content, devs, etc.). The tasks are also very customizable, which is great if you need to add subtasks or collaborate with others.

In addition, the UI is pretty user-friendly, and the support is great. Overall, I would recommend ClickUp to anyone looking for a great task management tool.
So, if you're looking for a great task management tool, ClickUp is definitely worth checking out.

Cons

I don't have many complaints, but if there were one thing that really annoys me about ClickUp is that it sometimes tends to lag big time when there is a lot of data on the content board or the document/editor. It becomes quite annoying when you're short of time. Apart from that, there's one more thing that makes the content board kind of cluttered. When I look at the finished tasks, I could see some of them from 3-4 months back. Now, over time, these grow and look cluttered. I wish there was a way where the finished tasks get archived or something after a month and a half to keep the dashboard clear. You see, a cluttered desk leads to a cluttered mind... not something desirable.

Pros

A HUGE free version of it! You can manage a small company and process on the free version.

Cons

It dosent have a GOOD communication system with your team. Updates and chat + notifications in not a good option. Sometimes i receive some objections from my team using ClickUp: notifications, refreshing problems, some bugs... They offer a discount for NGOs... I think they have to give some free update plan seats.

Alternatives Considered

Todoist, Trello and monday.com

Reasons for Choosing ClickUp

Pricing

Switched From

monday.com

Reasons for Switching to ClickUp

For the free version and its features!

Pros

I like ClickUp's notification system, as it keeps us in constant contact with all updates and requests, and it's great that notifications arrive in real-time via the mobile application. It's also great that I can always notify colleagues in the same way when new tasks, documents, or any updates are added. I also like the way the tasks entered into the lists are grouped by all members, and it's great how ClickUp provides a simple way to customize the lists as needed and provides many ways to display them, as well as the Gantt chart to display an integrated workflow diagram, so that we can clarify the relationships between the tasks. The tasks are visualized to make it easier for all members to follow up and make updates. Scheduling and automation are very efficient and enable us to find the effect of progress on closing dates. I also like that ClickUp provides a lot of functionality in one place, provides powerful communication tools, and allows us to share files and collaborate on the completion of reports and dashboards. It's also great that ClickUp integrates strongly with most of our applications, where we can import data and set up amazing dashboards.

Cons

The negatives are not many, especially with the new upgrades, and it is great how much ClickUp always interacts with users and constantly provides them with the latest updates accompanied by distinctive instructional videos.

Pros

ClickUp is one app to replace all of them. I especially love the fact that in just a few clicks, ClickUp is all set for use. Also it has a remarkably efficient and uncomplicated UI that gives me a user experience like no other since it is easy to manouvre and utilize all it's features. ClickUp comes loaded with benefits for any sort of workspace. With ClickUp it is easy to manage tasks, workstreams and even appointments. It is highly customizable with templates and widgets that allows me to make entries in a dashboard that look just exactly how I like it. I am able to have a bird's eye view on all my tasks from where I can group and sort them to create a priority list. Also with ClickUp, collaboration is smooth like never before. As a team at The Brain Initiative we are able to allocate shifts and view who is working at what time, We are able to catch up asap on chats or even through direct emails and documents sending which makes service delivery an easy joint efforts. Also realtime reportings and time trackings are soo useful to us. Time taken to attend to each patient is of importance to ensure that all are attended to before end of shifts.We can easily identify all drugs administered to patients for restock through all appointment infor

Cons

Honestly I love each and everything about ClickUp