User Reviews Overview
About Flowlu
Flowlu is a cloud-based all-in-one solution tailored for businesses of all sizes and industries. It streamlines processes from lead generation to sales, offering features like lead and contact management, sales pipeline tracking,...
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
By Far One Of The Best Project/Business Management Software
I run an Agency and I have personally used countless project/business management software. Some of them are good and some not so good.
I was searching for a good and feature rich software. I found quite a few but almost all fo them were missing the mark. Something or the other was missing.
Fortunately, I finally found a good software with plethora of features. And with a trust that they will further improve it in the coming years.
Pros
> Super featured CRM. You won't really find this good CRM in all-in-one software.
> Amazing automation features to make your life easier.
> Kanban boards and project management better and more robust than Trello.
> Time tracking.
> Knowledge base.
> Team management and Chat (This was missing in bloo).
> Plethora of features to customise as per your company's unique requirements.
> Good future vision.
Cons
It's already a great software that is far better than most.
> In order to compete with Zoho One, Zoho Workplace & Bitrix24, they have to add quite a few major feature release.
> Feature that are missing: Website development, Email Marketing, Full featured HR management and hiring processes, Full business email suite like Zoho Email & Gsuite.
But again this is my list of desires in order to get away from bigger project management and business management companies.
Overall I love Flowlu and its a steal deal. Do not miss out on this if you need any project/team management software for your company. Buy confidently.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
A decent option for agile all-in-one project management.
We run several projects for multiple clients in different industries (LMS set-ups, business strategy direction, events management etc.), and thus have processes that don't always translate between these customers.
Flowlu has been a boon by providing a single point of reference for all the projects and timelines, where we can store, invoice and manage all the projects.
Pros
There are lots of functions that speak to product and project development,
The onboarding module is excellent (and provides a great experience while helping to figure out the relevant settings),
Calendar sharing is great (if you use Google Calendar),
The e-mail linking is helpful (especially for CRM and invoicing).
Kanban overview and functions are a gem.
Cons
There are a few unintuitive processes, such as timeline management, workspaces aren't immediately obvious (remember, projects go in workspaces).
Free account is actually only a 2 week trial (not obvious during signup).
Calendar only integrates with Google Calendar.
Only 1 user can be assigned to a specific task.
No guest additions with limited visibility to CRM.
Alternatives Considered
OneHash CRMReasons for Choosing Flowlu
Clickup (which we absolutely loved) is only project management, and we needed to manage the full business including CRM, Invoicing etc.Switched From
ClickUpReasons for Switching to Flowlu
Better UI, faster reaction by support, better documentation and onboarding experience.- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Functional software but Beware!
Our experience with flowlu was great from a functional perspective, but from an ethical/customer service perspective, it was lacking. Our membership was automatically renewed without prior notice, and when we contacted Flowlu immediately afterward, they refused to issue a refund. When we inquired about whether we had been asked to opt in to automatic renewals at signup, customer service ceased answering our emails and would not provide a response. Beware of automatic renewals, and a refusal on the part of Flowlu customer service to reverse unapproved charges.
Pros
The software was highly functional, and easy to use
Cons
Automatic renewal without explicit consent - beware
Top Flowlu Alternatives
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Flowlu is a Game-Changer for Software Development Teams
Overall, Flowlu has streamlined our processes, improved our productivity, and made project management a breeze. Highly recommended for any software development team looking for an efficient and comprehensive project management solution!
Pros
Flowlu has completely transformed how our software development team works! I've been searching for an all-in-one project management tool that can do it all—from managing tasks to tracking finances—and Flowlu is exactly what we needed. The task management feature is super easy to use. We can create tasks, set deadlines, and keep track of our progress all in one place. Flowlu’s agile project management tools, like kanban boards and sprint planning, have made a huge difference in our workflow. Now, we can easily visualize our tasks and progress, helping us stay on track and meet our deadlines.
The built-in CRM is another fantastic feature. It allows us to manage our client relationships effortlessly, keeping all our client communications and project details organized. Plus, communication within our team has improved a lot thanks to Flowlu’s collaboration tools. Everyone is on the same page, and it feels like we're working more efficiently.
Cons
The mobile app could use some enhancements to match the full functionality of the desktop version. However, it's still very useful for on-the-go task updates and quick checks.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Best crm alternative for enterprise alternatives
Well documented working of the systemLot of training materialSo many functions that you need a strctured implementation plan
Pros
Wide functionsIntegrated multi company structureAll in oneWell set up user management Easy integration
Cons
No warehouse, production in the systemOnly 1 proper company portal supported in brandingSteep learning curve, which you need to do.
Alternatives Considered
Dynamics 365Reasons for Choosing Flowlu
Dashboards Access controlIntegrated overview over multiple companiesIntegrated sales funnel fo multiple companiesIntegrated planningEasier overview for certain c-level customersSwitched From
Microsoft ExcelReasons for Switching to Flowlu
Pricing and ease of integration- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
An Overall Excellent Product
We are very pleased with Flowlu and like it so well we decided to shift everything to the Flowlu platform.
Pros
Flowlu is one of those products that delights with every click on a new feature. I generally don't trust apps that try to be all things, but Flowlu is well designed with business needs and the end user in mind. I can honestly say I read every comparison I could find because making a change is a very big deal. The race was tight and what helped me to make up my mind was Flowlu is relatively new while the other SaaS were much more mature, yet it was a near photo-finish between the youngster and the old boys. Thus, Flowlu will only get better with time and I for one and glad I am an early adopter!
Cons
I'd like to see the MindMap built out more.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Convert your leads into real projects
I'm very pleased with their platform overall, really inexpensive compared with others.
We use it constantly for lead management, tasks and project management.
Pros
The ability to add leads, follow-up and convert the deal into a project.
There's also a finance module, which we haven't really explored at the moment, but looks solid.
Cons
In the beginning, it's a process of trial and error to get things running.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Top notch
1,000% awesomeness.
Pros
FlowLu is easy to grasp out of the gate. The UI/UX is way better than anything else I've tried...to include Plutio. What I like most is everything! FlwoLu has really thought things through and is looking even brighter for the future! Just take a look at their roadmap and you'll be nothing but impressed.
They have a free trial period. I highly recommend you check it out, even if it's for their trial period, and see for yourself.
Cons
FlowLu currently uses kanban process type charts. That's fine and maybe I'm old school, but I love BeesBusy style and functionality of a gantt swim lane style for project management. I hope FlowLu considers adding a superior gantt style project management swim lane.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Excellent for small and medium sized companies
Pros
It has 95% of the most needed business apps required to digitize a company fully. And the 5% that's missing it's already on the roadmap and being developed!
Cons
No localization for Spanish and no direct integration for slack.
Switched From
QuireReasons for Switching to Flowlu
A more complete approach to automating business processes- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Fast, Feature Packed, Priced Right
Easy to use. Has a mobile app. Keeps getting better.
Pros
Flowlu peaked my interest when I saw how many different features they were able to incorporate into their system. Once I started using it I was surprised at how everything was pretty fast and cohesive.
This will be a great tool for my agency and fits a lot of needs that other systems don’t.
Cons
Looking forward to the automatic recurring payments for invoices feature that’s supposed to come out in the future. It’s the only thing really missing for me at this point.
Reasons for Choosing Flowlu
Wanted something more geared towards agency use. Collaboration with teammates and clients.Switched From
Deskera ERP- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Really Different Review
It's taken a while to get used to how it works and in the meantime I have still kept going with the other project management tools, but after 18 months of using three major management tools I have gone for this one exclusively and will be junking the others (not without regret as I enjoyed using some of them, but this has filled all the gaps that the others didn't)
Pros
I love this software. I have tested all the major project management software out there and this is the best for us. I am the only user, but it allows me to plan and automate tasks for the business. I don't use the finance options as I use Xero for that - but it is fantastic for the automation of tasks within projects.
Cons
Sometimes buggy, but less so as time has passed - it is obviously still supported and growing, so that's not so bad.
Alternatives Considered
Zoho CRM, Kantata, monday.com, Accelo, Adobe Workfront, ProWorkflow, Wrike and AsanaReasons for Choosing Flowlu
I also loved Britax24! However, it was just too much for a small business like ours to use.Reasons for Switching to Flowlu
I am on the Free which covers my needs, but what it has done is meant that I have been able to recommend the product to some of my larger customers and suppliers, who would need the paid version. The Free version has better facilities and functionality than just about any of the ones I have tried before, by far (except maybe Britax24). Having spent two years researching and using the alternatives, Flowlu is head and shoulders above the rest for us in the fact that it allows smaller companies with 1 or 2 users access to a version that is, very, very useful and is a great asset and doesn't keep asking you to 'upgrade' when you reach a limit, or charge you a minimum of five users when one, or two, is all you will ever need. I can't recommend Flowlu enough - well done!- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Just the right complexitity with lots of potential.
I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work ;-)
Pros
First of all I was impressed by the transparent positive communication of the support, when confronted with critics. This is an all in one CRM / Task Management tool with an intuitive UX. The system of adding only the Features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features. There are always pros and cons about which tool has the stronger standard features but Flowlu offers all the extras we need in a way that makes us easy going:
+ invoicing
+ email synchronisation
+ google calendar synchronisation
+ custom domain to integrate it fully into our company toolbox
Cons
• subtasks not nested they are all on same level
• not fully translated to German but it is obviously on its way
• creating tasks directly from mindmaps would be a killer feature
• could offer more storage space to their plans
Alternatives Considered
ClickUpReasons for Choosing Flowlu
Flowlu is the more mature product, less buggy, more elaborated and a team I am trusting on the long runReasons for Switching to Flowlu
We are still working parallel with ClickUp but we may switch fully to Flowlu for being more focused on our needs.- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
I am excited to see the future Roadmap come to life.
There is so much to love about what Flowlu has to offer and what potential it has. Having both a CRM, accounting and project management tool in the one place is business changing.
Unfortunately I can't jump ship from Dubsado until project based contracts are introduced, but looking forward to the day this is implemented as it is on the Roadmap. Being a creative business, I rely on lot's of forms and client input and contracts are essential.
Pros
CRM, Bookeeping, Kanban, Project Management
Cons
No client portal yet - but is in the Roadmap
No client forms - capturing custom form data stored at project level (and customer level) would be ideal.
No contract administration - once contracts are introduced I am ready to move over.
Alternatives Considered
SuiteDashReasons for Choosing Flowlu
I haven't switched just yet, but I found Dubsado doesn't quite hit the mark for project management - I don't want to have to switch between my CRM and apps like Asana to manage my projects.Switched From
DubsadoReasons for Switching to Flowlu
I haven't chosen one over the other just yet. I have hedged my bets to see which one provides everything I need based on their future Roadmaps. Both are just slightly short of hitting my workflow needs.- Industry: International Trade & Development
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Highly Recommended All-in-One Platform!
We want to maintain all our business-related tasks in one place. We are now saving money, energy and add hours back to our week.
Pros
1. The platform is intuitive, super easy to use, and secure. On top of that, the App is fast compared to the previous platforms we have used. This platform is not in its early development stages. It is a very mature product and can handle many business use cases.
2. Behind a successful business, excellent customer service! The Flowlu team members are good listeners to their customers’ feedback. I have purchased many apps, but I haven’t seen a support team that cares about their customers’ feedback like this team. All my questions were answered very quickly within 24 hrs! When it comes to customer service, I wish there were more than 5 stars to give!
Cons
Does not support the Right-to-Left (RTL) languages.
Alternatives Considered
AgiledReasons for Choosing Flowlu
SuiteDash is hard to implement.Switched From
SuiteDashReasons for Switching to Flowlu
The platform is intuitive, super easy to use, and secure.- Industry: Sporting Goods
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
The best all-in-one package
Pros
A number of options are available in the software, and they are constantly adding new ones. Compared to other software options, I found many of them too simple, as they did not provide enough detail or kept it simple enough for individual needs. I really appreciate how easy it is to manage everything, and how the sales team continually adds new features and incorporates suggestions I make for making the software more useful to me. With Flowlu, four applications have been replaced, and life has been improved. This company offers excellent customer service.
Cons
There are still bugs, but they are less frequent with time - the program is obviously still maintained and continuing to grow.
Alternatives Considered
Bitrix24Reasons for Choosing Flowlu
Flowlu has an attractive price and mature functionality compared to competing products.- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Just go with the Flow(lu)
Loved it. Still using it on a daily basis for another project and hoping that the team are able to look at email automations in the future
Pros
I fell in love with Flowlu in 2021 right from the very first instance. It's a seamless experience, extremely easy to navigate and the host of features is incredible. Being able to have 3 inboxes per user is a god send, the time tracker and knowledge base have been incredibly handy too
Cons
The lack of email automations! If that was brought into play it would be the most essential piece of software in my stack
Alternatives Considered
ClientjoyReasons for Switching to Flowlu
Initially I chose flowly over clientjoy due to the features available, however clientjoy recently trumped Flowlu with the introduction of their seamless client portal and email automations- Industry: Pharmaceuticals
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great Value for Money!!!
in my search for an all-in system for CRM, invoicing, internal communication with different teams of different departments, i encountered a lot of system that were not as userfriendly, had no clear overview and such a nice user interface as Flowlu.
Also the customization possibilites are great.
I was amazed by all the possibilities. Often prodcuts ton(t live to the expectations set through marketing campaigns for the product.
At Flowlu they did an extraordinary job by not only living up to teh expectations but by exceeding them.
Finally, what realy convinced me of going for the highest plan was the custom domain, ip whitelisting and especially their roadmap, more specifivally their futur plans.
i am very excited about this product and can only vouch for them and confirm this is a top product and a no brainer to purchase it when you are a small to medium sized company.
Pros
Online Invoicing; CRM, Sales funnel, kanban board,agile project management
very good interface
very good UX
clear overview, good user documentation to get started
Cons
i regret there is no client portal yet.
also for belgium it would be great to support the different taxes for the booking option.
Alternatives Considered
HubSpot CRMReasons for Switching to Flowlu
pricing, full spectrum options for, complete system for my business and even more :-)- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
One of the best productivity software we are using
Flowlu is helping me & my team become more productive. It has increased our efficiency by ten fold at least.
Pros
I am quite new to Project Management software. This is my second PM purchase.
With Flowlu, so many things came together.
First, CRM & Project connected in a tool has been a blessing for us. Every month we have to send clients a report about what are all the things that we have done for them.
With Flowlu, it's taking less than a minute to copy all the things & add to the report. But the best part is that now we have become aware about how many additional things we are doing for our clients in addition to the regular work.
Second, of course various features of PM. We are still learning these but we are using these features at the same time.
Thirdly, I personally love the Finance tools. I am not using it for sending invoices yet. But simply seeing how much is the entire amount you are about to receive in a month is simply fascinating. Also, Finance tools are helping me in keeping my expenses under control. The reports are sufficient for me as of now.
Cons
What I would love to have in Flowlu -
First, for newbies like me, I think basic tutorials are needed. By newbies, I mean new to Project Management software. I personally am not very familiar with most of the terms that are used in current documents & tutorials.
This may not needed for sumolings with experience in PM tools, but for me it would add huge value.
Especially pointing out how all the tools interact with each other.
Second, the storage space. Initially I thought 100 GB are enough for me. But now I feel in just few months, my team is going to consume all of that.
I am not sure if by archiving or deleting projects, the space can be freed. If yes, then that may be helpful.
Thirdly, email connections per user. When first I connected my first email in Flowlu, that time I realized how much this feature I am going to love.
On any given day, I have to check 5 -6 of my main emails in various firms.
So I wish if I could connect all of them in my account in Flowlu, that would be great. Frankly if some of users emails can be reduced to Zero, if I can add those to my account.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
All in one Project and Customer Management Software
I have many many different workflow items and tasks going on all at the same time. Flowlu helps me keep focused and take care of the most important things first. As well as store, and keep organized all my company data, customer data, customer interactions, billing, invoicing, job costing. I can't thank Flowlu enough for creating this amazing product. I don't have to use a million different softwares, I can keep everything in one place which is a Huge gift to me, and allows me peace of mind as I can more closely oversee every job in detail.
Pros
I love that the software has so many options, and they keep adding more. I found that many other software options were too simple, in that they didn't allow for the user to add as much detail or keep it as simple based on their needs. So I like that everything is In one place, I go only to this software for everything, and the sales teams are constantly adding new features, and taking into account suggestions I make for how the software can better suit my needs. Awesome! You don't find that kind of support in larger companies.
Cons
Well these "leasts" are past tense now, but I will say originally I think the thing I liked least was the support was based out of the United States, so I was concerned about Data safety and whether I would get support for the product. However, I have not seen any data safety problems so that's good. And even though support is in a different time zone then my own, they always answer 100% of the time. Which is more than can be said of many United States based companies.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The CRM and Project Management platform that all businesses need!
Flowlu is an integral part of my business - I do everything on it. I use it daily to monitor status of opportunities and project delivery, and then invoice through it too. The roadmap looks exciting and I'm looking forward to using the new planned features.For what I call 'Process-first creative CRM', there is now better option than Flowlu.
Pros
Flowlu's super-power is how deeply configurable the automations are. This not just covers the basics, but also provides a framework to be really creative and really take the hard work out of making all customer experiences great. Everything is accessible and makes sure leads aren't lost, task and project status are seen at a glance. Opportunities means that you can have different sales funnels to suit your different offers. Team collaboration is excellent - with great external client options as well.It's great that invoice can be sent out with stripe and /or paypal buttons and you can track status and have automations to trigger if a payment has gone overdue.Integration is fantastic - others that I use not listed below are Integrately and Tilda. Integrately connects everything I need - Activecampaign, GroupApp, Heartbeat, etc, etc. Endless!
Cons
This is hard as I genuinely love the platform - there are minor niggles, but no show stoppers for me. If I was being really picky the mobile app doesn't do as much as I would like. And in the tasks module I'd like that recurring tasks where handlded differently (ie more conventionally).
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Does it all really well
Flowlu is a great help when it comes to organizing information about my clients all in one place. It is also a great solution for small businesses that don't have a dedicated IT staff to integrate several systems. It is really good at most things but it may not yet be the best at some things - a tradeoff I am more than willing to make for the integration of all of its functions.
Pros
Flowlu covers a lot of ground. It is one system that can keep track of clients, prospects, and leads and also invoice your clients, and also track projects, and also track tasks, and email, and create a knowledgebase, and I hear that a client portal is coming soon.
It is one system which puts all of your client interactions at your fingertips. I really like the concept of one integrated system that keeps track of most of the things I need to do with clients every day rather than duplicate data entry for several disconnected systems. This is especially important for small companies like mine that have limited bandwith.
Cons
When transitioning to the system from another CRM, I could not move all of my information over easily. The email history that could be transferred was limited and there is no way to import older emails. Many of the fields were not importable and information had to be either entered by hand or adapted to other types of fields. Tags can not be imported. There is no way to add an opportunity column to the "Record Lists" (a great feature other than that).
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Flowlu: So much more than just a Project Management tool!
Flowlu: So much more than just a Project Management tool!
I'd been looking for a well priced, fully functional CRM & Project Management workflow tool for some time and was delighted when I stumbled across Flowlu.
Flowlu is a full-fledged business workflow tool that allows you to manage pretty much everything in your business from one central location.
It has a well designed, user friendly interface that is simple to operate and navigate your way around.
It also includes one of the best new customer on-boarding processes I've seen from a SAAS provider, utilising it's own tools in an excellent real time case study training for you.
It enabled me to attach a calendar, integrate my email and import my contacts very easily and get up an running with my ongoing projects almost instantly. I also like the way it can generate potential opportunities just from an email.
You can display your To Do list in the way that suits your brain. I really like the Kanban Board view, although sorting & filtering tasks through the basic list view will undoubtedly make managing a team much easier and result in greater productivity within the business, if used properly.
Whilst I haven't got around to setting them up yet, this system can also handle proposals and invoicing which will again prove hugely beneficial. The fact that you can set up & store multiple templates for a variety of situations will also prove a great time-saver.
And finally, one thing far too many small businesses don't do,
Pros
It also includes one of the best new customer on-boarding processes I've seen from a SAAS provider, utilising it's own tools in an excellent real time case study training for you.
Cons
I haven't found anything to dislike in this versatile software tool yet.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
We have experienced the magics of Flowlu in transforming our projects.
The experience has been splendid. We have had quite a smooth experience with Flowlu and had seen it greatly transform our projects making them easy to manage. It brings unity among us during our projects.
Pros
Very easy to use and has a very light interface that is easy to learn and understand. Flowlu superior analytical and reporting tools allows us to get detailed insights about our tasks. It has a very clear project dashboard that gives us real-time hawk-eye view onto our projects progress. Provide us with a resourceful knowledge base that allows us to consolidate all our project details into one easy to access space.
Cons
Learning and getting to use Flowlu was so easy and we much comfortable with all its features. No cons so far.
Response from Flowlu
Hello! Thanks a lot for your positive feedback! We're doing our best to improve Flowlu and make it match your needs.
- Industry: Translation & Localisation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Flowlu has been our number one choice tool for managing our projects.
It has been an interesting and more prolific experience managing our projects with Flowlu. It has allowed us to remain focused and adamant during our projects. Flowlu has helped us to work together and collaborate on our work more successfully.
Pros
It was so much easy to customize Flowlu which helped us have it aligning with our needs. It provides us with exceptional task planning and managing tools like Gantt charts which allows to stay focused on our projects. Flowlu makes it easy for our entire project team to come together, communicate and collaborate at every single stage of the project.
Cons
We have never had any doubts with Flowlu. It has always perfomed perfectly and there has been zero hate towards it.
Response from Flowlu
Hello! Thanks a lot for your feedback! We're really appreciative that you love Flowlu so far :)
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
A game-changer for team projects. Makes collaboration very effective.
Flowlu has given us a very reliable platform for managing our team projects and allows us to operate as one team during our projects. It gives us full control over our projects and assist us to ensure we complete all our work within the set deadlines.
Pros
Flowlu user-friendly interface makes it easy to interact with. It has excellent team communication and information sharing functions that allows us to collaborate and operate as one team during projects. Has very strong security tools which keeps our information safeguarded at all times. It has excellent reports that allows us to track the progress of our projects in real time.
Cons
Flowlu has always perfomed so well everytime we have needed it. We have not had any major cases to raise concerns about.