Sling Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Sling

Sling is an employee scheduling software designed to help businesses manage employee shifts, work hours, payroll, costs and more. The platform enables organizations to design custom shift templates to schedule tasks, view...

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Feature ratings

Value for Money
4.7
Features
4.5
Ease of Use
4.6
Customer Support
4.5

Browse Sling Reviews

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Aurora
Aurora
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2018

Sling for Managing Teams

Has helped me manage a team of 70 with constantly changing shifts (days/times)

Pros

Love this products ease of use and ability to manage a large team schedule.
Allos you to code people for different positions, set recurring shift times and even has a group chat to easily send out team notifications ect.
Send each person's schedule directly to their phone. Great for managing a younger demographic.

Cons

There is no way for the team member to post a shift for coverage, everything has to be done by the manager (this could also be a pro, depending on what your looking for)

Dana
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 10/09/2024

Scheduling Tool Perfection

We tried to move from Sling to another product and ultimately went back to Sling. It is extremely user friendly, can handle the crazy scheduling needs for our complex hospital, as well offers an employee database.

Pros

Super easy to create recurring schedules for the team, keep track of time off requests, and fill in gaps in scheduling when necessary.

Cons

The only thing I wish Sling could do is copy singular shifts and "paste" them somewhere else. The app/website offers a repetitive function, but for the shifts that only re-occur occasionally this would make scheduling much more efficient.

Alternatives Considered

Factorial

Reasons for Switching to Sling

Sling met the needs of our complex hospital and was more user friendly.
Verified Reviewer
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
1

3
Reviewed on 5/10/2021

Love and Hate Relationship

We specifically chose this app because it integrated with Gusto, but the integration does not work well and the payroll report integration with gusto, does not work at all. Customer service is super hard to get hold of, they don't know what is going on, and it has been 3 months and the issue is still not fixed. It was difficult transferring everything over to sling and now we are stuck with them until we can switch over to a new company. Very disappointed with the integration and the lack of support. They have no phone number to call, it is only through a chat, that they take long to respond.

Pros

Creating, tracking and duplicating shifts works really well

Cons

Integration with Gusto and customer support.

Alternatives Considered

Homebase

Reasons for Choosing Sling

Because Sling integrated with Gusto and Zoho People did not.

Switched From

Zoho People

Reasons for Switching to Sling

It looked more user friendly

Top Sling Alternatives

Courtney
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

Easy to Use

It's been great. Need to adjust some of the messaging settings, but overall it's been an easy transition for all.

Pros

The best thing about Sling is the ease of use. It is very user friendly and easy to understand.

Cons

I don't like how easy it is for the staff to send out messages to everyone in the building.

Ronnie
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 25/09/2024

Sling Low, Sweet Chariot

I think the best way to describe our experience with Sling is by relaying the following series of events. We were aware that we were losing money due to inefficient scheduling, so much so that our board of directors authorized us to spend $500 for a consultant to come provide us with a better way to operate. While the consultant had some decent ideas, they were not actionable. We decided to try out Sling. Now that we have started using it and upgraded to the premium version, we are spending less annually to have all our scheduling handled by Sling than we paid a consultant for a day's worth of work. The cost of implementing Sling was far, far outweighed by the savings that it brought us.

Pros

Sling has taken away the need for us to have a dedicated employee spend 15-20 hours a week on employee scheduling. We are a relatively small non-profit, and as such we have multiple employees who routinely have to work outside their specialty/field of expertise in order to keep us afloat. One area that we have consistently had issues with is scheduling and tracking employees and volunteers. With multiple sites and multiple managers, we were losing money because we were doubling up on many shifts. It was not until we implemented Sling that we were able to effectively manage our employees schedule to provide us with the most return on our investment and our customers with the best service.

Cons

We started out using the free version of Sling. Because we have less than 50 employees, this suited us fine at first, but there were options we did not have access to. We quickly realized that the limitations imposed by the free version could easily be solved by upgrading to the minimally priced premium version.

Sarah
Sarah
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

4
Reviewed on 9/11/2021

Features, functions, and fabulous

Despite the desperate cheerleader narratives about every, single one of their features (we get it, it's cool guys), some of their offerings really are innovative and a welcome addition to business management software that you can't find in any of their competitors (geofencing clock in/out is possibly the best thing I've ever heard), their costs are the lowest I've ever seen and their easy to navigate platform is the most comprehensive I've ever found. Even if they charged 5 or 10x what they are, it would still be an easy choice.

Pros

This software was easy to use and implement, intuitive, colorful, well labeled, directive, fluid, and flexible. There are a lot of options available and it offers a lot od customization during both set up and operation. I especially loved that the process to
use sling, and the web application, was fast and understandable trying to get a small start up off the ground has me already spread thin on time and money, so sling really packs a punch for it's cost, which literally made my jaw drop, unparalleled!

Cons

The company website (not the web application itself) was cumbersome and their prose was annoyingly perky. Seeing as they rambled on and on in long, overly adulating paragraphs about each one of their features, by the time I got to the "what's included in all packages/price points" section, I was a little disappointed about all the features not included (successful marketing ploy) but disappointing nonetheless.

Michael
  • Industry: Public Safety
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

SLING is Top of the Line

I have been using SLING for my teams (75+ Staff) scheduling now for several years. It is very user friendly and the few glitches and issues that I have come across do not overpower the usefulness of the program.

Pros

SLING is a very user friendly system that packs a powerful punch.

Cons

Sometimes it locks up when trying to make corrections or changes.

Toylin
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 13/09/2024

Sling love

I love watching my favorite television shows and streaming

Pros

Sling is very entertaining allows to to have various streams and choices of shows to watch on the app

Cons

not much to dislike Sling is a very good app

Marilyn
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 13/10/2024

Good platform for scheduling management.

Pros

This platform is very easy to use. Time tracking, request days off, PTO, vacation time, swaps, I was able to do everything there, it is self-explanatory. And we were able to access it from our phones, works for remote work.

Cons

Nothing negative to mention. Good platform.

Ann
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 16/10/2024

All in one employee communication tool

Pros

Sling is useful scheduling tool. As an employee, I like to be able to see available shifts, as well as be reminded of upcoming shifts. It's any easy way to communicate with co-workers, having all relevant employees able to see and message each other in one place.

Cons

There are so many things that Sling can do, but I do feel that it takes some getting used to find and master all the features.

Matt
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/02/2022

Best roster software out there

The best roster software I have used. It just works. It works for Managers and supervisors, it works for staff.

Pros

Easy to implement, staff take up was instant, support was as good as I have experienced.

Cons

Some features need development, but they do not impact the overall experience. Great responses to suggestion for changes to the system.

Alternatives Considered

Deputy and Microsoft Teams

Reasons for Choosing Sling

Shyft was deteriorating as a platform. Support was non existent.

Reasons for Switching to Sling

Clean and effective. License fees are not dependent on number of users.
Hunter
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/08/2023

Review

Sling has scratched an itch I didn't know I had. It does everything I need it to at a decent price.

Pros

Great software that ties into my pos. Free for staff makes it even better. Easy to use and easy to teach

Cons

The only thing I can think to improve would be the ability to look over various saved schedule templates easily.

Travis
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 26/02/2024

Restaraunt Scheduling

Works great as a scheduling system, easy mobile app for employees, shift switches and covering works well.

Pros

Easy to use, clear color coded positions

Cons

Labor management tools are lacking, would like to see some sales projection tools

Alternatives Considered

HotSchedules

Reasons for Switching to Sling

Sling Scheduling came as a free integration with Toast POS
john
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/08/2019

Best scheduling app out there

It truly has been a real asset for our business, I really believe we would be lost without this fantastic software.

Pros

Clocking in works great with SLING, scheduling and the employee interaction with the app is fantastic!

Cons

Getting use to messaging for help, were all used to calling someone. I found it works great and the response time is quick and responsive.

Marlesha
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/09/2017

GREAT for managing many employees with unusual/atypical Shifts. Very scaleable, efficiency...

Pros

So many 'Pros'!! --
- supports multiple work sites/locations.
- supports different employee roles/titles.
- supports large (unlimited?) number of employees.
- can 'deactivate' employees & then reinstate them at a later date (no need to delete the employee's entire profile).
- There are even more 'Pros' that we haven't fully explored yet, such as employees communicating with each other through the app to arrange shift swaps, etc. So much potential!!

I work at a college Math Learning Center where we provide additional assistance to students seeking extra math support. Having a scheduling app/software that can manage many employees with atypical/changing/unusual shifts is crucial!! We employ both full-time permanent staff and temporary students tutors and with our temporary staff we have a lot of turnover as students come-and-go. Thus we have changes to the schedule constantly. So for us, a dynamic system is a must.

The Sling support staff is also very responsive and open to suggestions and ideas. Some of my suggestions have been incorporated, such as being able to included a 'break' duration for a shift which then is subtracted from the shift hour total. These changes have made Sling even more useful! I am so thrilled to have found this FREE scheduling web application. We don't have the budget to pay for a scheduling software/app, yet we needed a tool that could handle our very specific and complicated needs. We found it in Sling!!

Cons

- Would like to be able to add more details about each employee, such as customized checkboxes for employee 'expertise'. (There is a 'notes' section for each employee profile, which is nice.)
- Be able to make tags/notes for certain dates, such as 'holiday' or 'extended day' to remind the scheduler of different scheduling needs.
- Have a shift-responsibilities designation option, such as 'Opener' or 'Closer'
- Would like to be able to 'collapse' some of the hours from view and/or designate a viewing window that shows only when our center is open (must be unique by location). Though being able to schedule shifts beyond 'operating hours' is needed (set-up, take-down time) but many hours before and after our operating hours don't need to be displayed.
- Would like there to be a way to designate general staff 'types' (i.e. permanent vs temporary) not just different employee position. A Permanent staff member had additional responsibilities and must be staffed at all times, so being able to look at the shifts of just Permanent staff would be beneficial.
- More customizable options for the print-view.

All these cons, if addressed, would just be icing on the cake. The app, as it is now, is completely functional and covers all the necessities and more!

Rosalina
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

4
Reviewed on 2/03/2023

"Boosting Your Business Efficiency with Sling: An In-Depth Review"

Generally speaking, Sling is an extensive representative planning programming that offers a scope of elements to assist organizations with dealing with their labor force all the more proficiently. While there are a few restrictions as far as revealing choices and customization, the reasonable evaluating and adjustable settings make it a solid competitor for organizations hoping to smooth out their planning processes. Likewise with any product, it's essential to painstakingly assess your choices and consider your particular business needs prior to pursuing a choice.

Pros

Simple to utilize: Sling is easy to understand and natural, in any event, for non-educated clients. The point of interaction is basic and direct, making it simple to explore and get to highlights.Complete booking highlights: Sling offers a scope of planning highlights, for example, shift planning, time following, and errand the executives, making it an all inclusive resource for organizations hoping to smooth out their booking processes.Reasonable evaluating: Sling offers a scope of valuing plans to fit different business needs and spending plans, including a let loose arrangement that backings to five clients and essential booking highlights.Joining choices: Sling coordinates with a scope of different instruments, including finance programming, HR programming, and undertaking the executives programming, making it simple to smooth out your work process.Adjustable settings: Sling offers adaptable settings, for example, additional time rules and shift inclinations, making it simple to fit the product to fit the particular requirements of your business.

Cons

Restricted detailing choices: While Sling offers fundamental announcing highlights, a few clients have revealed restricted choices as far as cutting edge investigation and information representation.Restricted customization choices: While Sling offers some customization choices, for example, shift inclinations, a few clients have detailed restricted choices regarding marking and appearance.Expectation to learn and adapt for certain elements: While Sling is by and large easy to use, a few clients have revealed an expectation to absorb information as far as setting up and tweaking specific highlights, for example, time following.Restricted correspondence highlights: While Sling offers some correspondence highlights, like informing and newsfeed, a few clients have detailed that they are not generally so strong as those presented by other representative planning programming.Restricted free arrangement: While Sling offers a free arrangement, it is restricted as far as the quantity of clients and elements accessible.

Carrie
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
5

5
Reviewed on 3/10/2023

Game Changer for us.

In the nature of my business, it just works! I love that my employees can see who else is working where. BUT they can see who is working with them.The fees are totally afforadable! It makes life SO easy for me from what we were using before!!

Pros

What I like the most about Sling is... I used to text message all of my employees to ler ask if they can work and then again to let them know when they are working! I no longer need to do that. They all know if they cant work they do the "Time Off request" if they can never work on such day they do "Unavailible" The natrue of our business are only events so we are somewhere different every event. Sling connects the address to the date as well. Its just been a total Game Changer a fee that we can afford!!

Cons

This is a hard one! I really cant think of what I like least other than it needs to be intgrated with Apple Calendar, and the notification glitch I mentioned earlier.

Lynn
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/11/2020

This app is a game changer

Sling is excellent! I have been using it for several years and it’s getting better every year. I highly recommend it. It’s allows real time scheduling for team members as well as time off requests, shift notifications and several more options. It’s extremely convenient and easy to use. There are great simple features like colour blocking specific roles, it’s the little things that count. Along with all of that there is virtually no annoying advertising.

Sling has created a seamless connection between schedule creators and team members creating easy communication and boundaries.

Thank you Sling for generously offering such a great app.

Pros

There are so many options and it’s very easy to use from both the administrator and users point of view. It’s constantly being updated for improvements and there is absolutely no advertising on the free version.

Cons

It’s not really a con more of a possible option in the future and perhaps this is already an option. It would be great if it could link to iCal for apple users.

Jim
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/06/2021

Review of Sling by use of JE Solutions Pty Ltd

Benefit is that most of my business requirements are all in one place, and can be managed anywhere.

Pros

Ease of entering scheduling and rosters, messaging software, location entry and description.

Cons

Could use the ability to enter licenses an qualifications into employees profile aw well as alerts when compliance, licenses etc are due to expire or need to be updated.

Alternatives Considered

Guardhouse

Reasons for Switching to Sling

Ease of access and us.
Kris
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/09/2020

Great for Remote Working

Sling has made tracking hours a lot easier and has helped the payroll department immensely. It's organized and fairly user friendly, there's a slight learning curve but it's not bad. It's been nothing but useful!

Pros

Support for this program is good, I've never had any complaints there. You can schedule shifts or just let employees clock in and out as needed. They can pause their shift if a break is being taken.
The in app messaging system is decent.
As an admin you can leave notes and tags on what each shift is and what that person will be doing/did, they can even been color coded.
It's very easy to add an employee and schedule shifts for them.
There's a general news feed and a tasks board where you can assign tasks to certain people.

Cons

The only con I can think of right now is employees can't just directly add a note to the shift they've just finished and the navigation takes a little while to get used to.
The messaging system doesn't have a global moderator too, so if something is being said that shouldn't be, screenshots from another employee would be the only way to know.

Chuck
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 18/02/2021

Very good and consistent shift management

The Sling support folks have been great. I feel kind of guilty because I am using the free version, but it does what I need.

Pros

The graphical interface is well-designed and lets folks see the information they need to see. Set up is pretty straightforward. There have never been any interruptions in service that we have noticed.

Cons

I could wish that shifts for a week could be copied into as many future weeks as I choose, rather than having to do them one week at a time. For our team, shifts haven't really changed for years and that would be nice.

Samantha
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 18/07/2023

Recent Changes

Very good but I need the return of quarterly intervals.

Pros

I liked that I could record time at each quarter interval. This has been updated recently and is no longer useful to me as we calculate our payroll at each quarter interval. Please bring this functionality back.

Cons

Not applicable as I like the functionality that I utilise. Please return the quarterly intervals.

Hope
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/01/2024

Cuts down on times spent on scheduling

Pros

Love the fact that I can look out months out to see who I have off and when. It let's those who are on vacation know what their schedule is without calling the store. We can communicate with our employee's when we have a store meeting, if we have shifts

Cons

My one and only issue is the cost. As a General Manager of one store, the overall company does not pay to use Sling so I am responsible for the bill. I am sure though, that a company as a whole would not have an issue with the cost.

Ste
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/02/2023

Excellent Scheduling Tool

Excellent tool for managing our labour costs and ability to see bottlenecks in staffing.

Pros

The easiness of managing labour costs in real time.

Cons

Not being able to manually put someone in as late if we don't use the "time clock" feature within Sling.

Katie
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 31/01/2024

Basic Sling is great

Pros

Our company uses the basic level of Sling for scheduling. It’s nice to creat reoccurring shifts, allow employees to submit requests off, put daily notes in and to be able to trade shifts (with managementa approval). Not really sure how I put up with my previous way of scheduling. Sling has made it a breeze.

Cons

No cons on the basic level - maybe if we paid for it, there might be a con?…

170 reviews