User Reviews Overview
About Datadog
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring,...
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- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Great platform for logs analysis and cloud monitoring
Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.
Pros
I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.
Cons
It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.
- Industry: Biotechnology
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Everything in a single pane of glass
I have had a great overall experience with the product, the customer success team, and the support team at Datadog. I would highly recommend.
Pros
Datadog is a solid and stable product. They provide easy to use features and functionality that sets the standard for APM and Security tools - and their suite of tools is continuously expanding to important areas. The APM capabilities were able to handle our complex technology stack with little to no configuration necessary.
Cons
Not necessarily a con, more of a caution to monitor your consumption.. We worked with the customer success team to ensure our account was right sized based on forecasted usage. In the beginning we had to monitor our on-demand consumption as we outgrew our initial needs, this was handled incredibly well by the Datadog team, but you do need to keep an eye on your own consumption to avoid additional costs.
Reasons for Choosing Datadog
We were looking to consolidate our output from our cloud provider to reduce I/O traffic and security risk. Also, we felt the use of Datadog would simplify our integrations (and the number of integrations overall) by using a multi-purpose tool.Reasons for Switching to Datadog
We felt the specific mix of technologies covered by their APM was a differentiating factor for us.- Industry: Airlines/Aviation
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Great Experience with Supportive dashboard and management of Data.
Great with data monitoring
Pros
Collect vital information and tracks data. The interactive dashboard helps me keep my information organized for effective use. this application monitors my data in the most efficient and easy way. The overall experience is wonderful for me and I would definitely recommend investing into this software.
Cons
I have no issues with the software so far. it's a nice application
Top Datadog Alternatives
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The gold standard for cloud Monitoring
Before Datadog out logging and monitoring was spread out over different services, both home built and cloud based. With Datadog we were able to consolidate everything in one place and synergy effects of that has been amazing.
Pros
If you can afford it. Get Datadog.It's a phenomenal product that keeps getting better every day.Especially if you're using multiple clouds.There are tons of integrations that gives you out of the box dashboards and metrics. Logs are easy to ingest from basically everywhere.It's expensive but the pricing is easy to understand and keep track of.
Cons
It's expensive, there is no other way to say it. But they work hard to make it worthwhile, and for us it is.Beyond that I can't really think of anything.
Reasons for Choosing Datadog
We needed to have all monitoring in one place and centralise alerts and notifications.Reasons for Switching to Datadog
Datadog was the only choice where we could bring in everything in one product.- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Analytics tool which helps customers and users always get the product you want them to get
Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.
Pros
Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.
Cons
There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.
Alternatives Considered
Google Analytics 360Reasons for Switching to Datadog
Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Datadog Review
Overall it's great monitoring/visualizing tool for any organization and I'd recommend, it would have been great if it had great learning resources to explore it more.
Pros
- The filter functionality is great which lets you filter out errors for quick analysis, can easily create custom dashboards.
- Great Visualizations, easy to set up dashboards/monitors with options do maths like ratios, rates, average, interval.
- It can be easily integrated with other apps like Slack to set alerts for failed jobs.
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Cons
- A slow learning curve, lack of resources on how to get useful functionality from UI or APIs.
- UI sometimes be bit slower although not bad if you've integrated with multiple external apps.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
DataDog is key component of our engineering stack!
Initially we had purchased DataDog to get some basic observability and to lift our logs into a central location. Quickly we began leveraging there additional features to gain deeper insights, better monitoring, and to speed up troubleshooting. DataDog is now a cornerstone of our software stack and everyone from engineers up and into DevOps/SREs use this on a day-to-day basis.
Pros
The software can scale with the business needs. You can start with basic features or leverage many as you like (for $$) to gain deeper insights. Engineers once onboarded use it heavily to spot issues or troubleshoot more obscure bugs both in production and development.
Cons
You often need to review usage and costs. Misconfigurations, migration projects (where legacy + new infrastructures are required), integrations which may cause double reporting need to be observed to prevent run-away spend.
Alternatives Considered
New RelicReasons for Switching to Datadog
We chose DataDog due to extensive feature set and existing product knowledge within the engineering team.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Powerful and flexible
We can connect traces, logs and events on our infrastructure. We can follow every HTTP request that arrives at our API to the individual services. If errors or other events occure we can see them, as they are connected with each request / trace. This helped us a lot in finding bottlenecks in our microservice architecture
Pros
I really like that datadog offers a free tier to get startet with it. It helped building a net of monitoring around our servers and services. We have implemented a wide collection of (they call it synthetic tests) that we use as an continuous integration test suite. We even can monitor the performance of different application versions.
Cons
Even if their locally installed agent on our servers is very flexible and can collect so many information, the configuration via YAML files is difficult to start with. The learning curve here is pretty steep in the beginning.
Alternatives Considered
New RelicReasons for Switching to Datadog
The possibilities to make evaluations were much better back then- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Datadog is great but expensive
Please reduce the price gap between committed vs on-demand usage, or come up with some other ways to address it. Our on-demand cost varies so much and I get asked by finance way too often.
Pros
-Best user experience-Unified view of all metrics. It is a lifesaver when troubleshooting performance issues-A broad range of product offerings
Cons
-Expensive!-The pricing model isn't as flexible as it should be. You can only adjust your yearly contract 3 times per year.-Expect to spend more time managing costs than you would like.
Alternatives Considered
New RelicReasons for Choosing Datadog
The old New Relic was very slow, and the user experience was horrible. I heard that New Relic one is better.Reasons for Switching to Datadog
I used Datadog at a couple of companies in the past, and I always had a great experience with it.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Clear graphs and easy to set up
Used the open URL to add dashboard to a large monitor on our workspace to easily spot spikes.
Pros
Really simple set up to monitor our full stack environment. Dashboard is very clear and suitable for both technical and non-technical stakeholders.
Cons
Nothing really. Migrating to any product can be challenging but setup was pretty simple and no key functionality absent.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Solving most of our logs need
Solving lot of debugging problems and close track of our infra system using the alerting mechanism.
Pros
good integrations with collectors. Open text search. Alerting systems. custom downtime for deployments.
Cons
Aggregation and APM metrics. More of alerting. New features to aggregate fields
Reasons for Switching to Datadog
Limited setup time, easy to use interface, less technical savy person can also use it- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Monitoring our micro services app with datadog
Use it every day, easy to implement
Pros
All in one shop. APM, DB monitoring , synthetic transaction and log analysis
Cons
APM does not work well on nodejs asyc services. Might be hard to track transactions.
Alternatives Considered
New RelicReasons for Switching to Datadog
we used new relic in the past 10 years in a former company. We wanted to try someting new and a lower cost- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Datadog does a lot out of the box
We are using Datadog to monitor and observe over 3000 distinct video streams for outages. It does the job pretty admirably even if I can't tweak the alerts and dashboards as much as I'd like.It is VERY expensive. But it does a lot.
Pros
It's pretty easy to get a lot out of Datadog right out of the box -- the AWS and other integrations are amazing and easy to use.
Cons
It's REALLY expensive.It's not so easy to really really tweak the dashboarding and alerts to do more advanced mathematics or analysis.
Alternatives Considered
GrafanaReasons for Choosing Datadog
I was not involved in the decisionSwitched From
GrafanaReasons for Switching to Datadog
I was not involvd- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Generally good, customer support could be better
Very helpful to have a full suite of observability tools. Customer support could be better.
Pros
Overall observability is good, and the way all of the offerings interact is helpful.
Cons
basic APM requires code customization, which isn't the case with competing products. Documentation for anything beyond basic integration is lacking. Customer support is a bit of a bait and switch; great during eval, and bad once you've bought the product.
Alternatives Considered
DynatraceSwitched From
Lightstep- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Powerful tool for monitoring business applications
Datadog has been really efficient and useful since through its implementation you can monitor all business applications and thus be aware of its operation whether the same is appropriate or not and if not, you can take the appropriate measures so that the same is again the appropriate performance, that is why having this tool is a great advantage at the business level.
Pros
Datadog is a tool that I like for several reasons, because implementing it does not require technical knowledge, has a series of metrics that allow you to read whether the performance of applications or servers is appropriate or not, so if you find a failure or something out of the ordinary in these applications the user immediately receives alerts that notify him of this problem so that it can be resolved in the shortest possible time, these alerts being received at any time since Datadog works continuously 24/7 and the best thing is that it is a software that is very easy to use and implement, in addition to being extremely flexible because it allows you to choose the monitoring parameters that you want to apply.
Cons
Datadog is not a perfect tool because it has some drawbacks and is that the more applications are integrated with this software the performance or speed of information delivery tends to slow down which should not be since the integrations are to improve even more the performance of said tool.
- Industry: Entertainment
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Great end to end Integration
Pros
Datadog is great for bootstrapping and it can get you quite far! Monitoring and alerting tooling is awesome, integrate well with the new products
Cons
Datadog is one of the few solutions I’m the market that provides all stack (logs, security, apm, infra …) and they know it. It is not cheap, when compared individually but looking at the big scope the integration is what we are paying for.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Gamechanging Lifesaver
Pros
Can monitor ANYTHING. Centralized place for log analysis, security monitoring, end user monitoring, custom business metrics. Report and alert.
Cons
Some items visible in the UI are not capable of being monitored. Unable to get APM for PHP working under litespeed.Improvements in alerting would be nice, better escalation, SMS integration, etc.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
one of the best software for monitoring in the market
Pros
This software allows to monitoring all you need and also can find lots of solutions for a high gama of cases. by using this app i be able to see the problems that me and my team have, so we can solve it by utilizing all the data that datadog provides. Works in differents OS and that make things more easy
Cons
The proces to instal and put in march this softwre can be a nightmare if you have not experience, it is really complicated. Though the software have nice tools, the price is not the best in the market, is posible to find something good for lowes price if you know what are you loking for. And finally haved some problem with some data transfer working with this app but i really dont konw what was the razon why
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
One Stop Shop for everything
Pros
Correlation between APM, Infra, Log, Network and everything can make it possible to view in multiple dimensions. Also, RUM feature is so strong to cover the end-to-end observability in realtime.
Cons
One of the most expensive tool. And it could be challenged by the management.
Alternatives Considered
DynatraceSwitched From
New RelicReasons for Switching to Datadog
Powerful E2E visibility in realtime.- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Datadog is a great Observability+log analysis tool
It's a great tool for monitoring, alerting, log analysis and synthetics. Good support for small startup companies as well.
Pros
Ease of integrataion. Both alerts, metrics and log aggregation in one place. Website Synthetics was very useful too.
Cons
Data ingestion cost can be too high at times if not controlled in a granular manner.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Datadog review
Pros
I liked the fact that DataDog provides an easy-to-use platform for visualizing, monitoring, and alerting on all my infrastructure metrics. It's very comprehensive and the integrated dashboards allow me to quickly identify any issues. It's also great that it can integrate with other technologies, allowing me to have a complete view of my system.
Cons
I didn't like the complexity of setting up custom dashboards and metrics. It was difficult to find the right combination of settings and tools to get the desired result.
- Industry: Mining & Metals
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Datadog experience
It's a good tool, needs to improve the collaboration of the support team.
Pros
Building Dashboards, Observability at the granular level
Cons
Terminology , need to distinguish different resources and not tag them as one
Alternatives Considered
Dynatrace- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Great first step for data tracking and incedent monitoring.
Pros
I use this tool on a daily basis for handling errors both in our live environment and for testing. It allows me to see where an error may be coming from and follow it through to its source. I could not do my job effectively without datadog
Cons
The filtering of data is not as comprehensive as I would like. I sometimes need to search through the results to find what I need.
Displaying a record in the chronological order is not always perfect and I sometimes don't get the context I want.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
DataDog Review
I think Datadog is the best observability and monitoring platform out there, I think the only con and thing you have to watch out for is its crazy expensive
Pros
The breath of features you can have under Datadog is truly impressive, everything from Application, Website, Synthetic monitoring is covered under Datadog, so you have all your observability needs on one platform
Cons
Pricing, it can get really expensive monitoring on Datadog.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Many integration options and plethora of dashboards and visualizations
Dependable and reliable solution.
Pros
Configuring monitoring tools is not always trivial, half of the battle is making sure metrics are flowing. Datadog is very flexible when it comes to sending metrics to their cloud. You can use collectD, statsd, file beats, or the 84523982 other options. Our orchestration software already had an option to enable Datadog collection. Once the data is in place, you need to figure out what metrics are relevant. Datadog has a number of pre-built dashboards tweaked for popular software systems. If you are using something homegrown, they can provide recommendations and optimizations after enough data has been ingested. API and documentation are top notch and we were able to build integrations quite easily.
Cons
Datadog is purely cloud-based system so there's no on-prem option, only SaaS. Depending on your company, this may be a deal-breaker since all of your metrics data is hosted in the cloud. Since it's a SaaS based service, it won't be easy to move data to another service. Occasionally web UI will bog down but it's fairly performant for the most part.