Quickbase Reviews

Pros

- Easy of use (Great UI/UX)
- Flexible Interface
- Scalable
- Supports a full API for integration to virtually any other application
- Allows for scaling to a multi-user application, allowing for complex workflows to match business process.
- It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums.
- The community support is fantastic, and their support is very quick and efficient.

Cons

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality.
I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Pros

Quickbase has been instrumental in simplifying and streamlining several of our previously tool-intensive business procedures. Quickbase provides a unified environment for teamwork and the creation of workflows, as well as the generation of reports and dashboards for monitoring progress.

Cons

A revamped user interface for the form building tool is long time. The full version has not yet been released, although it was showcased at Empower 2022. Quickbase on mobile devices should be on par with what's available on desktop. More customization options for mobile product displays are needed.

Pros

This App is basically an excel sheet on steroids.

Cons

The app takes you through multiple steps to save, add or edit an app page. When it comes to process, this app will make you click "Edit" then once you enter your data you have to click "save". The "premier" users or platinum users is ok but when you try to speak to them, all you get is "good luck going else where" . The fact is, they will lure you in, but lets face it. once you move your database in, they count on you not moving it out.

Alternatives Considered

Salesforce CPQ & Billing

Reasons for Switching to Quickbase

I thought it would be the same quality for a cheaper price, we were all wrong.

Pros

With Quickbase, you may easily and quickly build your own custom software. I think it's significant that anyone can use QuickBase, even if they don't have any prior experience with inventory tracking, project management, financial records, etc.

Cons

We experienced a huge setback when we discovered that you now needed to make bespoke code pages to do the identical process that JavaScript in formula URL buttons used to facilitate.

Pros

All of our previous issues with program administration and data tracking have been eliminated by using Quickbase. Our operations and sales teams can now work together more effectively than ever before thanks to the applications we developed for them.

Cons

The sole drawback of Quickbase is that it requires you to use their own proprietary formulas. Finding what you're looking for and double-checking your UI usage is going to take a little more time. Having an in-house resource with coding experience has been a huge boon.

Pros

I have worked with databases for thirty years, but Quickbase stands apart from all other platforms I've used. Because Quickbase is low-code, non-IT professionals can master it. In my previous platforms, IT professionals (me) were required to do most if-not-all implementation and configuration. However with Quickbase, a company's Office Administrator, Quality Controller, Production Lead, Project Manager, Event Planner, etc can be the core builder of apps. After all those people know way more of the day-to-day operations of the slice of the business. We IT professionals spend our time learning and working on databases, but Quickbase is so accessible by non-IT folks that their hands-on building can greatly enhance the end result of all data app builds. If your company makes high-end medical equipment, then would you rather have the Head of Quality Controller be the lead architect and builder of your QC apps, or an IT professional who has zero experience controlling your product quality. Would you prefer to meet your Quality Controller at the water-cooler to discuss new specs in a few spoken words, or to relaying your thoughts through that person via Powerpoint specs to the IT team? It is a blessing to have people who drive the company also drive the vision and outcome of Quickbase apps.

Cons

The thing that scares people about Quickbase is that it is so unlimited in what it can do. Users can build process flow, CRM, inventory management, personnel onboarding, and construction project documentation apps; the possibilities are endless. That can be a bit scary for a prospective new user who only wants one thing, and they want it now. They might not have the patience for a platform that can be everything to everyone in their company. And yet, adaptability is what makes Quickbase so great. Users can knit together widely disparate parts of their company on the single Quickbase platform, with world-class ease of use.

Pros

Quickbase has been a real game changer in my role as a Project Manager. The ease of building and customizing apps without the need for programming knowledge has allowed my team and I to develop custom solutions for our specific challenges. Real-time collaboration and change tracking improved our communication and productivity.

Cons

While Quickbase is a powerful tool, I've found that the subscription cost can be a hurdle for some organizations. Some advanced features may also require additional support from a platform expert, which can increase costs.

Pros

The program is extremely organized and allows me to multitask and manage over 150 projects. Setting dates that create reminders for my projects important deadlines, following up on quotes out for approval, checking on order status, etc.

Cons

There are many columns in the job page that will not show up on the quote that are crucial to customer reading it (ex: UOM). User has to be detailed in description instead of relying on the unit of measurement column.

Pros

What I liked the most about Quickbase is its power and flexibility when it comes to customizing solutions to fit your business's needs. Not only that, but their customer service team is incredibly helpful - they always respond quickly and provide support whenever needed. Furthermore, the interface is very user-friendly and intuitive; you can create a database in minutes with no coding skills necessary. All in all, QuickBase provides an excellent solution for businesses looking to quickly streamline their processes and increase efficiency.

Cons

One of the things we didn't like about QuickBase was the lack of user-friendly features. While the platform is powerful, it can be quite difficult to set up and maintain. The learning curve might be a bit steep for less tech-savvy users, so they may need assistance in getting accustomed to the software. Additionally, there are limited customization options for the look and feel of the applications created in QuickBase.

Pros

Ease of building tables, fields and relationship between the tables/appsEase of building reports and chartsEase of creating automation, email notifications and third party API integrations

Cons

High level integration requires some learning curve and need more involvement of technical person.

Pros

Quickbase offers an overall troubleshooting solution for our organizations practice management needs which has allowed us to move from a bottlenecking of administrative processes ranging from client relationship management to reimbursement processing for consultants.

Cons

Its not super user friendly and there are limited bells and whistles. Its not well connected to other services or applications that we use, google and trello as examples of what would be useful but are not included for this application.

Alternatives Considered

Airtable and Salesforce Sales Cloud

Reasons for Choosing Quickbase

We wanted something with more complex modifications for our uses.

Switched From

Microsoft Excel

Reasons for Switching to Quickbase

Familiarity with the program on the part of one of our administrators was a key factor as they could most easily support a transition versus learning a new alternative.

Pros

-It is highly customizable! You can add and remove features relatively easily.
-Apps can be set to not be available to all employees -- which is useful for both security, as well as efficiency. I like not having to browse 99 tabs to find the one I need.
-Online usage, nice for both in office and out of office work.
-Data entry and updating are simple and straightforward, which makes training somewhat quick.
-Broadly applicable across numerous industries, I've found it extremely useful for many different information communicating and recording purposes.

Cons

-To really make the most of QuickBase, there needs to be someone with high technology literacy to set everything up and troubleshoot. It can be used simply, but only if your needs are simple, and Quickbase will probably be more than you need if you're just looking for sales tracking or similar.
-Though not difficult, adding new data points can be extremely time consuming. In a small workplace, it really does matter if someone needs to spend several days entering data into the same forms, hundreds of times, across different apps. Obviously, this will vary depending on what the needs are.
-It takes a lot of clicks to get somewhere. A minor issue really, but I find it irritating to have to 10 things to get what I want because the search function isn't particularly sensitive.

Pros

The key feature of this product for us has been the ability to develop a customer-facing portal and internal platform for operations all within house. We have worked with other software companies previously to develop something along these lines, but it never worked out as we run a unique business model that is hard to explain to an outsider. The ability to use our own knowledge of the business to develop something internally has been a game changer for practicality and reducing expenses - software development is expensive!

Cons

Some items that could be better include ability to identify duplicates, ability to easily select an item in grid edit beyond 1000 records (we have clients with many many many locations), ability to rely on the user groups and have confidence that these users will have all apps added to their 'My Apps' page.

Pros

- Users can be taught how to use main features in short period of time.
- Graphical interface gives good reporting of metrics.
- Easy to use as a ticketing and request tool for interactions with clients.
- Easy to find/locate previous tickets for prior projects and work.
- Ability to make sub-tasks of a projects allows work to be split up and assigned.

Cons

- Inability to take more the three attachments for a particular project seems space limiting for larger endeavors.
- Limited number of user licenses means only certain people can use/create tickets.

Pros

The customization capabilities are impressive. You can create pretty much anything using this software, and what's even more impressive is that you can gather data using this software. I used it to create satisfaction surveys (both internally and externally) and it proved to be an invaluable tool in that sense. Additionally, this software proved to be a fantastic asset with maintaining patient portals, employee profiles, etc.

Cons

Unfortunately, profiles (as easy as they are to create) are very easy to delete and screw up. You can manipulate security access and such, but if someone makes a wrong move and deletes a profile (or worse, a FIELD), you're in trouble. ALL of that data will be lost if that happens. It would be nice to have an automatic backup of some sort just in case, but we did not find that to be an option in our testing and use of the product. There are a few odd quirks, as well -- for instance, you may have to create relationships that are multi-faceted or "backwards" to get profiles to "talk" to each other. Sometimes that feature is not as intuitive as you might hope.

Pros

I most appreciate the ease of deployment, as it's gratifying to see the immediate results of changes made to the app. I also find the option to integrate custom code to be very useful. For simpler apps, it's convenient to utilize the native low-code system, but if I need to provide more customized solutions, I can easily implement my own code and integrate it with my Quickbase app.

Cons

When data sets grow to a certain point, there is a noticable slowdown, and features like formula queries no longer work reliably. I also find that new features are often released with unresolved bugs and issues.

Pros

QuickBase is an incredible tool for modeling business processes. I've seen it used for everything from small TODO lists, where a tool like Asana is overkill, to running the inventory and procurement process for Fortune 500 companies. It's sweet spot, though, is providing a way for small teams to customize their business processes. For this, it's an incredibly valuable tool.

Cons

The pricing and licensing makes it tough to get started. This is a tool that would benefit from a large store of apps. Like a connection to Asana or Trello, the ability to push GPS coordinates from a cellphone (for field service operations), etc. It's hard to get started developing these because they don't have developer accounts, and the trial is only 30 days long.

Pros

Once you got the hang of it it was easy to use. It’s great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Cons

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Pros

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Cons

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Pros

Capabilities for keeping track of overall activities within the organization, centralizing most of contracts and related documentation is highly appreciated.

Cons

The learning curve can be difficult on training stages, but once the team is comfortable using the platform there are no major complains

Alternatives Considered

Odoo and monday.com

Pros

Poor software, moving to Salesforce software.

Cons

Constant error messages after editing your data

Pros

The convenience and ease of the drop down functions to input data and then search it a plethora of ways for easy quick answers

Cons

Quickbase should provide more training and or tips that are easy to find and follow without having to pay for a seminar.

Pros

Easy transition from excel to quickbase. Very intuitive to import and create data-bases. I dont have any further programing background (except the programing classes I had during my engineering graduation), but still I was able to set the programs and reports I need for my company.

Cons

Lack of support for specific characters of the Portuguese / French / Spanish language, such as ç, é, è, ã etc. This made it impossible to use email synchronization tools (we use gmail) and even sending emails through the tool has problems with those characters.

It is very bad to send an email with the name of an unconfigured company just because it has a simple caret.

I'm not asking Quickbase to translate the tool, but only to make it usable by countries that do not use English alone. Because this does not allow us to use 100% of the tool, my note will not be 100% either.

Pros

user friendly and easy to navigate through the site. you can find what you are looking for quickly.
its very convenient way to send documents back and forth between us and our customers.

Cons

when you are up loading files at certain times of the day I.E. mid morning and afternoon. it takes a long time to upload docs. to the site some times it times out or you need to restart the process again . this would be the only con i have about this product.

Pros

I have implemented admin solutions for HR, finance, accounting, project control, expenses report, purchase orders to suppliers, budgeting, electronic approval process, and many other processes.
One account, many users, many apps for many different kind of solutions, fast implementation.
New features added on a regular basis.

Cons

Price, only 20 users for mid size plan. This system is oriented to improve teamwork within a company, I miss a platform like this to interact between the company and its customers.