---
description: Discover the best Text Mining Software in New Zealand. Compare top Text Mining Software tools with customer reviews, pricing and free demos.
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title: Best Text Mining Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Text Mining Software

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## Products

1. [Wolfram Mathematica](https://www.softwareadvice.co.nz/software/98129/wolfram-mathematica) — 4.6/5 (169 reviews) — Wolfram Mathematica is a technical computing solution that provides businesses of all sizes with tools for image proc...
2. [ATLAS.ti](https://www.softwareadvice.co.nz/software/308893/atlas-ti) — 4.7/5 (142 reviews) — ATLAS.ti facilitates analysis of any kind of qualitative data, including text, images, videos, audio, survey response...
3. [DiscoverText](https://www.softwareadvice.co.nz/software/95810/discovertext) — 4.6/5 (111 reviews) — DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other...
4. [Zonka Feedback](https://www.softwareadvice.co.nz/software/165274/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback is an AI-powered Customer Feedback \& Intelligence Platform that helps businesses capture, analyze,...
5. [Zyte](https://www.softwareadvice.co.nz/software/87134/scrapinghub) — 4.4/5 (43 reviews) — Zyte provides tools and services for collecting public web data. Zyte API manages bans, proxy rotation, and browser r...
6. [Mozenda](https://www.softwareadvice.co.nz/software/38863/mozenda) — 4.4/5 (29 reviews) — With over 10 years of experience, Mozenda enables midsize software and IT companies to automate website data extracti...
7. [InMoment](https://www.softwareadvice.co.nz/software/397026/inmoment) — 4.4/5 (28 reviews) — InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and custome...
8. [Chattermill](https://www.softwareadvice.co.nz/software/384200/customer-experience-analytics-platform) — 4.5/5 (25 reviews) — The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chatterm...
9. [Netigate](https://www.softwareadvice.co.nz/software/90301/netigate) — 4.6/5 (25 reviews) — Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute su...
10. [Displayr](https://www.softwareadvice.co.nz/software/394307/displayr) — 4.8/5 (21 reviews) — Displayr is a cloud-based reporting and analysis management solution that enables organizations to capture data from ...
11. [Keatext](https://www.softwareadvice.co.nz/software/163243/keatext) — 3.8/5 (19 reviews) — Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up wit...
12. [Clootrack](https://www.softwareadvice.co.nz/software/389628/clootrack) — 5.0/5 (16 reviews) — Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why C...
13. [Thematic](https://www.softwareadvice.co.nz/software/164347/thematic) — 4.9/5 (15 reviews) — Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sourc...
14. [import.io](https://www.softwareadvice.co.nz/software/425629/import) — 4.1/5 (14 reviews) — Import.io enables businesses from SMB to enterprise to automate website data extraction from any web page. The soluti...
15. [PromptCloud](https://www.softwareadvice.co.nz/software/416909/promptcloud) — 4.2/5 (14 reviews) — PromptCloud is a web data extraction platform. It provides web scraping, data mining, and customized data solutions f...
16. [Caseboard](https://www.softwareadvice.co.nz/software/419825/caseboard) — 4.9/5 (13 reviews) — Caseboard is a solution specialized in data integration and analysis, whose functionalities improve the processes of ...
17. [Cauliflower](https://www.softwareadvice.co.nz/software/198580/cauliflower) — 4.9/5 (12 reviews) — Cauliflower is an AI-native insights platform built for market research teams and insights agencies. It brings survey...
18. [Lumoa](https://www.softwareadvice.co.nz/software/303311/lumoa) — 4.4/5 (12 reviews) — Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to...
19. [Deep Talk](https://www.softwareadvice.co.nz/software/346499/deep-talk) — 4.8/5 (12 reviews) — Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various fo...
20. [HumanFirst](https://www.softwareadvice.co.nz/software/463240/HumanFirst) — 4.9/5 (11 reviews) — HumanFirst helps teams with any level of technical expertise transform unstructured text and conversation data into c...
21. [Centralpoint](https://www.softwareadvice.co.nz/software/93286/centralpoint) — 4.6/5 (9 reviews) — Centralpoint, by Oxcyon, featured in Gartner's Magic Quadrant for Digital Experience Platforms and by 451 Research, i...
22. [SimpleX](https://www.softwareadvice.co.nz/software/395009/simplex) — 5.0/5 (7 reviews) — Generative AI: A Revolution… Except for Your Surveys\! 🚀 You’ve tried ChatGPT to analyze your surveys… and the result?...
23. [Enterpret](https://www.softwareadvice.co.nz/software/386552/enterpret) — 4.8/5 (6 reviews) — Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does thi...
24. [IBM Watson Natural Language Understanding](https://www.softwareadvice.co.nz/software/350646/ibm-watson-natural-language-understanding) — 4.0/5 (4 reviews) — IBM Watson Natural Language Understanding is a natural language processing software that helps businesses with extrac...
25. [MonkeyLearn](https://www.softwareadvice.co.nz/software/191848/monkeylearn) — 4.3/5 (4 reviews) — MonkeyLearn is a cloud-based text analytics platform, which helps small to large enterprises train custom machine lea...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Natural Language Processing Software (NLP)](https://www.softwareadvice.co.nz/directory/4412/nlp/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.co.nz/directory/4116/nps/software)
- [Data Analysis Software](https://www.softwareadvice.co.nz/directory/535/data-analysis/software)

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It lets users utilize API to search or capture data from live feeds and machine learning merged with human intervention to de-duplicate or classify large quantities of unstructured data into structured units.\n\n\nKey features of DiscoverText include filtering, redaction, de-duplication, topic modeling and reporting. The solution allows businesses to redact sensitive information, annotate data and attach memos to datasets or documents for coworkers, improving collaboration among team members. Additionally, users can group near-duplicate results and add filtered documents into buckets, facilitating quick user access.\n\n\nDiscoverText enables data scientists to discover scoring meta values or unique concepts and build topic models to automate data grouping. 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It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.\n\nIts AI Feedback Intelligence engine goes beyond metrics—delivering real-time insights using thematic analysis, sentiment detection, impact scoring, and entity recognition. With Ask AI, teams can chat with their data and uncover critical trends instantly.\n\nZonka Feedback also simplifies feedback management with a centralized inbox, automated case management, and reputation tools to monitor and respond to reviews. 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Names and associated values are also detected automatically.\n\n\nUsers can collect large volumes of table data with the Table Capture feature as well as capture data from documents. Users can also combine data from documents and web pages into a single data set. Data can be scraped from formats including Excel, Word and PDF. Additional features include auto-populated input boxes, history tracking, data publishing and export tools, image downloads, scheduling and notifications.\n\n\nPricing is per month. Phone support and an online help desk are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/33c4cbe1-a898-4b4c-9cb6-d9bdeb4c12b7.png","url":"https://www.softwareadvice.co.nz/software/38863/mozenda","@type":"ListItem"},{"name":"InMoment","position":7,"description":"InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. 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Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. \n\nChattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. \n\nThe world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. \n\nUnlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.\nHere's why we're different:\n\nWe unify customer data across 50+ integrations.\n\nChattermill’s AI model was built specifically for CX.\n\nOur platform delivers actionable insights to help you make informed decisions.\n\nWe provide exceptional customer support and industry expertise when you need it. \n\nWe make CX a revenue-driving function for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/692827f9-0ca6-4070-91d7-198f28a36b5e.png","url":"https://www.softwareadvice.co.nz/software/384200/customer-experience-analytics-platform","@type":"ListItem"},{"name":"Netigate","position":9,"description":"Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place.\n\nIt uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file.\n\nMost importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.\n\nNetigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy.\n\nOur customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate:\n- How quickly they can get started with Netigate - often in just a few days\n- The flexibility of reporting, which adapts to the needs of different stakeholders\n- How easy it is to manage and analyse feedback in more than 120 languages\n- The measurable impact, including up to 3x higher NPS\n- And the assurance that customer and employee data is managed according to the strictest European regulations.\n\nIf you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e19a80b4-6aea-45af-9e8b-38dc68dfd0b3.png","url":"https://www.softwareadvice.co.nz/software/90301/netigate","@type":"ListItem"},{"name":"Displayr","position":10,"description":"Displayr is a cloud-based reporting and analysis management solution that enables organizations to capture data from different sources, generate analytics and manage data visualization operations via a unified portal. The application allows businesses to design and deploy custom dashboards to streamline customer feedback, pricing research, product development and other processes.\n\nDisplayr includes collaboration functionality, which enables members across teams to create and edit documents and export them into PowerPoint, Excel or PDF files for sharing. Additionally, it offers various features such as password-protected dashboards, integration with third-party applications, Single Sign-On (SSO), customizable reports, machine learning and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2d0dac4-0f21-44b8-8fe2-4cd03d5a2873.png","url":"https://www.softwareadvice.co.nz/software/394307/displayr","@type":"ListItem"},{"name":"Keatext","position":11,"description":"Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them.\n\nKeatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report.\n\nAssess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction.\n\nReview issues with the most impact that are brought to your attention by AI-based recommendations.\n\nGet an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report.\n\nMonitor and quickly discover trends in your customer satisfaction on a customizable dashboard.\n\nConnect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/57d19cc4-498d-4b27-b548-0fe36c8e1477.png","url":"https://www.softwareadvice.co.nz/software/163243/keatext","@type":"ListItem"},{"name":"Clootrack","position":12,"description":"Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. \n\n150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.\n\nClootrack helps you answer\n* What customer experience factors increase your sales?\n* Why customers switch from your brand?\n* Qualitative insights from Voice of Customer initiatives\n* What are the strengths and weaknesses of multitude of emerging competitors in your category?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.softwareadvice.co.nz/software/389628/clootrack","@type":"ListItem"},{"name":"Thematic","position":13,"description":"Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using artificial intelligence (AI) technology. Professionals can utilize the sentiment analysis tool to identify positive/negative responses and highlight contextual themes in comments.\n\n\nThematic allows businesses to translate received feedback in multiple languages and generate net promoter scores (NPS) based on geographic regions. Managers can segment comments into sub-themes, identify potential issues via loyalty metrics and utilize trend analytics to measure the impact of customer experience (CX) initiatives. Additionally, it lets users share key insights with partners or stakeholders via emails, improving visibility across processes.\n\n\nThematic comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on a monthly subscription and support is extended via live chat, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bf48e45-b59d-4dc4-aa7b-ac8034b5e449.png","url":"https://www.softwareadvice.co.nz/software/164347/thematic","@type":"ListItem"},{"name":"import.io","position":14,"description":"Import.io enables businesses from SMB to enterprise to automate website data extraction from any web page. The solution provides teams like IT, market research, data scientists, marketing, and business intelligence/competitive intelligence with timely, high-quality data sets. \n\n\nImport.io’s Web Data Integration treats the entire web data lifecycle as a single integrated process where extraction, preparation, integration and analysis can occur in a single environment, providing more data quality and control.  Data collected can be viewed and structured, cleansed and organized, visualized and analyzed all within the platform.  The data collected can be prepared within the platform then integrated into other systems or processes.\n\n\nBy simply entering a URL, Import.io identifies information from a web page and transforms the page content into a structured format. The platform can collect images, data from lists, nested categories, hidden content and follow pagination structures like get more, next or infinitive scrolling to ensure all data is gathered.\n\n\nAvailable as a SaaS or DaaS offering, Import.io serves both individuals or team effort, as well as the large-scale managed data service need for those who just want the data. \n\n\nPricing for the SaaS offering is per month, or per year. Phone and online support are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d58032e0-3797-4acb-8593-6b5daf63151d.png","url":"https://www.softwareadvice.co.nz/software/425629/import","@type":"ListItem"},{"name":"PromptCloud","position":15,"description":"PromptCloud is a web data extraction platform. It provides web scraping, data mining, and customized data solutions for businesses. PromptCloud caters to companies across various industries like e-commerce, retail, finance, and market research.\n\nPromptCloud offers robust web scraping capabilities to extract targeted data from websites. It can scrape static and dynamic websites and handle JavaScript rendering. PromptCloud also provides data mining services to analyze and gain insights from large datasets. For more customized needs, PromptCloud builds tailored web scrapers and data pipelines. \n\nPromptCloud is a fully managed service. Customers only need to provide the website URLs and data requirements. PromptCloud handles the rest, including scraper setup, hosting, maintenance, and support. PromptCloud's scraping infrastructure is equipped with proxies and headless browsers to bypass anti-bot measures. PromptCloud delivers extracted data through API, CSV, JSON, and other formats based on customer preferences. PromptCloud provides dedicated customer support to ensure reliable and accurate data delivery.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5caf9afc-1c7d-484e-b1e5-cad5e9a071a0.png","url":"https://www.softwareadvice.co.nz/software/416909/promptcloud","@type":"ListItem"},{"name":"Caseboard","position":16,"description":"Caseboard is a solution specialized in data integration and analysis, whose functionalities improve the processes of criminal investigation, auditing, prevention and the fight against fraud.\n\nBased on interaction with various security and anti-fraud agencies, we built a platform with the most modern technology, with a dynamic and friendly interface.\n\nIntelligent, intuitive and efficient information is generated in an integrated environment through resources for link analysis, analysis with maps and graphs, integration with social networks, facial recognition and temporal patterns, among others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b91aaa6f-e115-4275-aaca-bd83bfa6f497.png","url":"https://www.softwareadvice.co.nz/software/419825/caseboard","@type":"ListItem"},{"name":"Cauliflower","position":17,"description":"Cauliflower is an AI-native insights platform built for market research teams and insights agencies. It brings survey data preparation, quantitative analysis, open-ended text analytics, dashboards, AI-supported exploration, and PowerPoint reporting into one connected workflow, reducing the need to move between SPSS, Excel, separate text analytics tools, BI dashboards, and presentation software.\n\nAfter importing SPSS or CSV files, the platform interprets the dataset semantically. It detects question types such as single choice, multiple choice, open-ended questions, scales, and matrix batteries; identifies demographic and weighting variables; generates item labels and question texts; and organizes the study into logical sections, keeping the underlying dataset intact.\n\nFor open-ended responses, Cauliflower codes verbatims automatically with a proprietary in-house clustering model, with sentiment analysis, AI-generated summaries, editable codebooks, and support for bring-your-own codebooks. A flexible knowledge layer sits on top of the raw data, so teams can adapt aspects, aspect categories, labels, and interpretation structures without changing the original dataset.\n\nFor quantitative research, the platform supports cross-tabulation, table books, weighting, automatic base and sample handling, significance testing, and driver analysis. Dashboards offer classic chart types and research-specific visualizations for NPS, tracking studies, brand performance, comparisons, and trend analysis. Flexible filters, preconfigured filter options, variants, and smart search support exploration across questions, segments, markets, brands, and waves.\n\nA built-in AI Agent answers questions in natural language, generates charts and dashboard views, and helps refine titles, comments, and summaries. Results can be exported as native PowerPoint charts using a customer's own master template, as well as CSV, Excel, PNG, and PDF files.\n\nCauliflower is EU-hosted and built for GDPR-compliant workflows, with enterprise options such as SSO, on-premise deployment, private cloud, and bring-your-own LLM credentials. Core European languages are supported, with additional languages available on request. Pricing is seat-based and includes AI credits, with a text analytics plan from EUR 19 per seat per month and full platform plans from EUR 49 per seat per month. Viewer licenses are free, and a 14-day free trial is available.\n\nFounded in 2019 in Hamburg, Germany, Cauliflower serves enterprises and research agencies across Europe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5722632c-6334-48b7-95f1-45a20b722c07.png","url":"https://www.softwareadvice.co.nz/software/198580/cauliflower","@type":"ListItem"},{"name":"Lumoa","position":18,"description":"Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analysis, businesses can take action on customer feedback immediately and improve their customer experience.\n\nThe platform transforms information gathered from multiple sources into actionable insights that improve how brands interact with their audiences. Lumoa combines customer lifecycle management and customer feedback into a single view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.softwareadvice.co.nz/software/303311/lumoa","@type":"ListItem"},{"name":"Deep Talk","position":19,"description":"Analyzing customer and employee feedback has become effortless with Deep Talk. This powerful tool can turn various forms of text such as surveys, reviews, chats, and emails into valuable data in just a few clicks.\n\nWith Deep Talk, you can easily classify and categorize your feedback, identify the sentiment, and gain a deeper understanding of metrics like NPS and CSAT.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3279b0a9-dfff-4839-962e-185ce9ce96b7.jpeg","url":"https://www.softwareadvice.co.nz/software/346499/deep-talk","@type":"ListItem"},{"name":"HumanFirst","position":20,"description":"HumanFirst helps teams with any level of technical expertise transform unstructured text and conversation data into customizable training datasets and actionable business insights. It enables users to explore, discover, label, manage and analyze any natural language dataset with machine-learning workflows and real-time feedback.\n\nHumanFirst allows organizations to adopt a data-centric approach for NLU applications, including digital IVR, call center AI, sales automation, voice of the customer analytics, chatbots and more. It can streamline the continuous improvement of NLU dataset training to eliminate manual workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86dbd39a-7c2d-41e0-864b-22c305efb980.png","url":"https://www.softwareadvice.co.nz/software/463240/HumanFirst","@type":"ListItem"},{"name":"Centralpoint","position":21,"description":"Centralpoint, by Oxcyon, featured in Gartner's Magic Quadrant for Digital Experience Platforms and by 451 Research, is a Microsoft-based platform that installs on-premise, in the cloud, or hybrid. It is an N-Tiered, highly scalable, roles-based solution used by Ericsson, Samsung, the US Congress, FedEx, the City of Tallahassee, Tacoma, and many others — as enterprise-grade intranets and as private, secure login portals for employees, partners, and clients.\n\nCentralpoint has evolved with its clients. For years it has aggregated disparate structured and unstructured data automatically via scheduled Data Transfer routines, enriching metadata and powering federated, roles-based search, portals, and reporting. Today it integrates that same governed data with AI — agnostically across OpenAI, Anthropic, and Gemini — for a full solution set, building a hybrid index (semantic, natural-language, and lexical) and redacting sensitive data before any model sees it, with full audit logging.\nThe message is simple: aggregate, transform, and modernize your data for ADA compliance, records retention, and enhanced search — with out-of-the-box AI integration using any LLM of your choice. For qualified opportunities, Oxcyon will build a live, functional proof-of-principle on your own data prior to engagement... free of charge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.softwareadvice.co.nz/software/93286/centralpoint","@type":"ListItem"},{"name":"SimpleX","position":22,"description":"Generative AI: A Revolution… Except for Your Surveys! 🚀\nYou’ve tried ChatGPT to analyze your surveys… and the result? A chaotic mess. We get it. Generic AI is great for content creation, but when it comes to real feedback analysis, it just doesn’t cut it.\n\nThat’s where SimpleDecisions changes the game. We don’t just summarize—we understand, categorize, and quantify your feedback so you can actually use it.\n\nWhy SimpleDecisions?\n✅ Smart Clustering – Automatically groups responses by themes & sentiment.\n✅ Precision Over Fluff – No vague AI-generated summaries—just structured, quantified insights.\n✅ Adaptive AI – Refine & adjust categorization with human-in-the-loop control.\n✅ No-Code Simplicity – Instant analysis, no data science skills required.\n✅ GDPR-Compliant & Secure – Your data, your insights, your rules.\n\nStill relying on generic AI for text analysis? It’s time to level up. Get real insights with SimpleDecisions!🔥","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e037667f-84dc-4657-a15d-b8afb5128cbe.png","url":"https://www.softwareadvice.co.nz/software/395009/simplex","@type":"ListItem"},{"name":"Enterpret","position":23,"description":"Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns in customer comments with natural language processing algorithms, applying machine learning to those patterns to automatically detect recurring issues before they happen, and generating reports about the status of products and user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0db2d82a-d816-4919-ac76-bb1929d1fa46.jpeg","url":"https://www.softwareadvice.co.nz/software/386552/enterpret","@type":"ListItem"},{"name":"IBM Watson Natural Language Understanding","position":24,"description":"IBM Watson Natural Language Understanding is a natural language processing software that helps businesses with extracting meaning and metadata from text. The main features of IBM Watson Natural Language Understanding include sentiment analysis, customized insights, high-level concept identification, metadata extraction, text analytics, and data categorization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/92736a1b-a227-4cfb-ad93-bd6035a23407.png","url":"https://www.softwareadvice.co.nz/software/350646/ibm-watson-natural-language-understanding","@type":"ListItem"},{"name":"MonkeyLearn","position":25,"description":"MonkeyLearn is a cloud-based text analytics platform, which helps small to large enterprises train custom machine learning (ML) models to perform sentiment analysis, topic classification, intent detection and entity extraction. \n\nThe application enables support teams to automatically tag, route, and prioritize request tickets. Teams can evaluate customer’s feedback and opinions from reviews, chats, surveys, comments or support tickets and enhance product roadmap. MonkeyLearn helps developers build text extractors to retrieve specific keywords, features, or entities within a text. It also offers a variety of other features such as historical tracking, tag prediction, categorization, data import, process automation and visualization.\n\nMonkeyLearn offers integration with various third-party applications such as Zendesk, HelpScout, Google Forms, Airtable, Gmail and more. The solution is available on monthly subscriptions and support is offered via email, chat and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07259cf5-d772-4864-be1e-3dae3db713c3.png","url":"https://www.softwareadvice.co.nz/software/191848/monkeylearn","@type":"ListItem"}],"numberOfItems":25}
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