---
description: Discover the best Text Mining Software in New Zealand. Compare top Text Mining Software tools with customer reviews, pricing and free demos.
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title: Best Text Mining Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Text Mining Software

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## Products

1. [Suralink](https://www.softwareadvice.co.nz/software/116025/suralink) — 4.7/5 (400 reviews) — Suralink closes the Client Readiness Gap by combining its industry leading client collaboration portal with its newly...
2. [Compulink](https://www.softwareadvice.co.nz/software/95726/compulinkhealthcare) — 4.1/5 (281 reviews) — Compulink Healthcare Solutions is a practice management platform offering electronic health records, billing, patient...
3. [ProcessMaker](https://www.softwareadvice.co.nz/software/82233/processmaker) — 4.5/5 (174 reviews) — ProcessMaker is an open source business process management (BPM) and workflow management solution that offers a drag-...
4. [Wolfram Mathematica](https://www.softwareadvice.co.nz/software/98129/wolfram-mathematica) — 4.6/5 (169 reviews) — Wolfram Mathematica is a technical computing solution that provides businesses of all sizes with tools for image proc...
5. [Square 9](https://www.softwareadvice.co.nz/software/240523/square-9) — 4.5/5 (144 reviews) — Managing information can be hard. We make it easy. Square 9 delivers Intelligent Document Processing solutions that r...
6. [ATLAS.ti](https://www.softwareadvice.co.nz/software/308893/atlas-ti) — 4.7/5 (142 reviews) — ATLAS.ti facilitates analysis of any kind of qualitative data, including text, images, videos, audio, survey response...
7. [DataSnipper](https://www.softwareadvice.co.nz/software/383026/datasnipper) — 4.7/5 (131 reviews) — DataSnipper is an Excel-native intelligent automation platform for audit and finance teams. In the agentic era, DataS...
8. [Docparser](https://www.softwareadvice.co.nz/software/74658/docparser) — 4.8/5 (127 reviews) — Docparser is a cloud-based document data extraction solution that helps businesses of all sizes retrieve data from PD...
9. [DocuWare](https://www.softwareadvice.co.nz/software/388917/docuware) — 4.6/5 (120 reviews) — DocuWare is a document management and workflow automation solution that helps businesses transfer and optimize digita...
10. [DiscoverText](https://www.softwareadvice.co.nz/software/95810/discovertext) — 4.6/5 (111 reviews) — DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other...
11. [Documo](https://www.softwareadvice.co.nz/software/227209/mfax) — 4.8/5 (86 reviews) — mFax is now Documo. Documo is a cloud-based fax server software designed to help businesses manage print-to-fax and e...
12. [Zonka Feedback](https://www.softwareadvice.co.nz/software/165274/zonka-feedback) — 4.8/5 (68 reviews) — Zonka Feedback is an AI-powered customer feedback and experience management platform serving small businesses to larg...
13. [Parseur](https://www.softwareadvice.co.nz/software/170080/parseur) — 4.8/5 (64 reviews) — Parseur is a cloud-based email parser solution that helps businesses of all sizes extract text from emails. The platf...
14. [Conexiom](https://www.softwareadvice.co.nz/software/110427/conexiom) — 4.7/5 (44 reviews) — Sales Order Automation: Alleviate the order processing queue and errors to deliver more perfect orders on time and in...
15. [Zyte](https://www.softwareadvice.co.nz/software/87134/scrapinghub) — 4.4/5 (43 reviews) — Zyte provides tools and services for collecting public web data. Zyte API manages bans, proxy rotation, and browser r...
16. [Lightico](https://www.softwareadvice.co.nz/software/365097/lightico) — 4.8/5 (32 reviews) — Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, docum...
17. [Ushur](https://www.softwareadvice.co.nz/software/239889/ushur) — 4.5/5 (31 reviews) — Ushur is an AI-enabled customer experience automation platform that has been purpose-built to intelligently automate ...
18. [AIDA](https://www.softwareadvice.co.nz/software/230050/aida) — 4.8/5 (30 reviews) — AIDA: Revolutionize Your Document Management with AI-Powered Data Extraction and Automation AIDA is a groundbreaking ...
19. [Algodocs](https://www.softwareadvice.co.nz/software/402728/algodocs) — 4.9/5 (30 reviews) — AlgoDocs offers quick, safe, and accurate document data extraction, freeing you from tedious and error-prone manual d...
20. [Mozenda](https://www.softwareadvice.co.nz/software/38863/mozenda) — 4.4/5 (29 reviews) — With over 10 years of experience, Mozenda enables midsize software and IT companies to automate website data extracti...
21. [InMoment](https://www.softwareadvice.co.nz/software/397026/inmoment) — 4.3/5 (29 reviews) — InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and custome...
22. [WorkHQ Platform](https://www.softwareadvice.co.nz/software/355247/blue-prism) — 4.4/5 (27 reviews) — SS\&C Blue Prism WorkHQ is an agentic automation platform that orchestrates AI agents, digital workers, APIs and p...
23. [ElectroNeek Platform](https://www.softwareadvice.co.nz/software/209704/electroneek-studio-ide) — 4.6/5 (26 reviews) — ElectroNeek: RPA and AI Platform seamlessly integrates AI into workflows by automating routine tasks and empowers tea...
24. [Chattermill](https://www.softwareadvice.co.nz/software/384200/customer-experience-analytics-platform) — 4.5/5 (25 reviews) — The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chatterm...
25. [Netigate](https://www.softwareadvice.co.nz/software/90301/netigate) — 4.6/5 (25 reviews) — Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute su...

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## Related Categories

- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)
- [Qualitative Data Analysis Software](https://www.softwareadvice.co.nz/directory/4695/qualitative-data-analysis/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Natural Language Processing Software (NLP)](https://www.softwareadvice.co.nz/directory/4412/nlp/software)

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The designer resizes and labels all process elements and allows import and export of processes in the BPMN format. The designer enables users to create multi-language forms and subforms without programming knowledge.\n\n\nThe solution provides offline access, which enables users to fill mobile forms and later synchronize data after coming online. The solution provides an activity dashboard that gives users visibility into how processes and employees are performing. The solution creates personalized dashboards based on process efficiency index and employee efficiency index. 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Additionally, the image processing module enables users to create, import and manipulate image properties including brightness, color, alignment and segmentation.\n\n\nWolfram Mathematica comes with an application programming interface, which lets businesses integrate the system with several third-party solutions. It is available on monthly and annual subscriptions. Support is extended via live chat, phone, documentation and other online measures","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4391aeab-6c30-4d36-a1b4-619501fefbaa.png","url":"https://www.softwareadvice.co.nz/software/98129/wolfram-mathematica","@type":"ListItem"},{"name":"Square 9","position":5,"description":"Managing information can be hard. We make it easy.\n\nSquare 9 delivers Intelligent Document Processing solutions that remove the frustration of extracting data from documents, forms, and external sources, giving structure and meaning to the information your business depends on. 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In the agentic era, DataSnipper introduces Excel Agents: purpose-built AI agents that turn your intent into action, helping you complete audit and finance procedures faster, without leaving Excel.\n\nUse DataSnipper to match, extract, and compare information across spreadsheets and supporting documents, then create review-ready documentation with full traceability. Every value and AI-generated insight can be linked back to the source evidence, making results easy to validate and defend during review.\n\nCommon workflows include test of controls, substantive testing, reconciliations, and evidence validation, with AI that supports consistent workpapers and reduces manual copy-paste.\n\nTrusted by Deloitte, EY, KPMG, PwC, BDO, and 600,000+ professionals in 100+ countries. 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The solution enables users to derive actionable insights from enrollment forms, reports and payroll.\n\n\nDocparser integrates with Dropbox, Microsoft, Box, Zapier, Salesforce CRM, Workato, Rest API and Webhooks, Docparser is priced on a monthly or annual subscription and support is extended via email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0bee818-8778-42d1-9f5b-4de617cea9ce.png","url":"https://www.softwareadvice.co.nz/software/74658/docparser","@type":"ListItem"},{"name":"DocuWare","position":9,"description":"DocuWare is a document management and workflow automation solution that helps businesses transfer and optimize digital and paper-based assets on a unified platform. DocuWare captures data from various sources enabling users to perform automated data entry and management all while ensuring the highest standards of security and privacy for compliance with laws such as HIPPA, GDPR and SOC. On-premises and cloud-based solutions available.\n\nPrimary features of DocuWare include SAP records, Windows folder import, full-text indexing, barcode recognition, task control, deletion workflows, versioning, pending box and flexible search. Additionally, the solution integrates to accelerate existing software, and assists users with decision-making processes by sorting, linking and distributing information. DocuWare provides comprehensive training and guidance through a document management roadmap. Pricing of the product is available on a monthly subscription and support is extended via phone, email, online help desk and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f93283a5-bbd5-4bf3-9acc-7208654d8c18.png","url":"https://www.softwareadvice.co.nz/software/388917/docuware","@type":"ListItem"},{"name":"DiscoverText","position":10,"description":"DiscoverText is a cloud-based text analysis tool that helps legal, consumer services, education, government and other sectors gain insights into information from various sources including emails, text files, Facebook, Twitter and more. It lets users utilize API to search or capture data from live feeds and machine learning merged with human intervention to de-duplicate or classify large quantities of unstructured data into structured units.\n\n\nKey features of DiscoverText include filtering, redaction, de-duplication, topic modeling and reporting. The solution allows businesses to redact sensitive information, annotate data and attach memos to datasets or documents for coworkers, improving collaboration among team members. Additionally, users can group near-duplicate results and add filtered documents into buckets, facilitating quick user access.\n\n\nDiscoverText enables data scientists to discover scoring meta values or unique concepts and build topic models to automate data grouping. Pricing is available on request and support is extended via email and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4787653-65a3-40c5-ae2a-49384f7d8139.png","url":"https://www.softwareadvice.co.nz/software/95810/discovertext","@type":"ListItem"},{"name":"Documo","position":11,"description":"mFax is now Documo. Documo is a cloud-based fax server software designed to help businesses manage print-to-fax and email-to-fax operations via a unified portal. The platform allows users to route incoming faxes to a specific destination using SFTP and FTP protocols and organize faxes using custom tags.\n\nDocumo allows organizations to receive confirmation messages for successful faxes via email and converts documents into PPT, JPEG, PDF, DOC and other formats. It offers a host of features such as document management, search functionality, data encryption, compliance management and more.\n\nWith Documo, integrate eSignatures into your fax and document workflows. Documo routes documents for electronic signature, reducing turnaround times and enhancing security—all within one solution. Connected workflow: enable faxes to be routed and signed. Scalable: easily handle more signatures as your fax volume grows. Secure: ensure compliant, secure signatures for sensitive documents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/914bfdb3-7a60-4749-a45d-31ab05e8ad95.png","url":"https://www.softwareadvice.co.nz/software/227209/mfax","@type":"ListItem"},{"name":"Zonka Feedback","position":12,"description":"Zonka Feedback is an AI-powered customer feedback and experience management platform serving small businesses to large enterprises across industries such as retail, healthcare, hospitality, and SaaS. The software is deployed cloud-based, making it accessible from any device without installation. Zonka Feedback helps organizations collect feedback through surveys delivered via email, SMS, in-app, kiosk, and QR code channels. Core features include real-time response tracking, sentiment analysis, Net Promoter Score (NPS) measurement, Customer Satisfaction (CSAT) scoring, and automated follow-up workflows. Teams can use detailed analytics and reporting dashboards to spot trends and act on customer insights quickly. Integrations with popular CRM and helpdesk tools allow feedback data to flow into existing workflows. Support is available via email, live chat, and a knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/d51fa28349d72eabc134714f1a0f7744/zonka-feedback.png","url":"https://www.softwareadvice.co.nz/software/165274/zonka-feedback","@type":"ListItem"},{"name":"Parseur","position":13,"description":"Parseur is a cloud-based email parser solution that helps businesses of all sizes extract text from emails. The platform automates entire data entry workflow, extract text from documents, email and attachments to virtually send to any database or application. Parseur highlights the text to be captured by creating a new template from sample document.\n\n\nParseur can handle various layouts automatically, extract additional metadata, normalize parsed data, extract data from documents in alphabets such as Japanese, Hebrew, Thai and more. The platform also provides a built-in library to parse emails automatically from services in real estate, Google Alerts, food delivery and ride sharing.\n\n\nParseur provides export strategies allowing data to be shared with databases or downloaded as CSV, Excel or JSON files. The solution integrates with Slack, Trello, GetSwift, Airtable, HubSpot and more. Parseur extends support via live chat, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b3f4b4e-5c0b-4c6f-881c-6daf876da570.png","url":"https://www.softwareadvice.co.nz/software/170080/parseur","@type":"ListItem"},{"name":"Conexiom","position":14,"description":"Sales Order Automation:  \nAlleviate the order processing queue and errors to deliver more perfect orders on time and in full. Liberate service staff and sales reps to focus on valid and valued activities that contribute to customer experience. Alleviate errors to reduce costs and the impact on customer loyalty and revenue. Meet customers where they are with no change in process for them.\nInvoice Automation:  \nInvoice processing autopilot to improve reliability with your suppliers so your customers can rely on you. Avoid vendor sanctions and late fees. Collect early payment discounts, reduce processing costs and the costs of errors and scale your business without having to add headcount. \nOrder Acknowledgement Automation:  \nSubstantially improve insight into your supply flow so you can keep your customers informed and happy. React to supply issues faster and rest assured that critical goods will be received on time, with the right quantity, and at the expected price. Increase ability to manage cash flows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25570e1c-27d2-44c7-b7e7-9eab7d8bbf42.png","url":"https://www.softwareadvice.co.nz/software/110427/conexiom","@type":"ListItem"},{"name":"Zyte","position":15,"description":"Zyte provides tools and services for collecting public web data. Zyte API manages bans, proxy rotation, and browser rendering to support large-scale extraction with minimal configuration. Teams can program requests or use Data Services to receive validated, structured outputs aligned to defined schemas and delivery schedules. Typical applications include e-commerce pricing and assortment tracking, news and article aggregation, and data for analytics and AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/736f1bec-5f04-42cc-aa0c-a446c4a6442e.png","url":"https://www.softwareadvice.co.nz/software/87134/scrapinghub","@type":"ListItem"},{"name":"Lightico","position":16,"description":"Lightico's real-time customer collaboration platform empowers contact center agents to instantly collect forms, documents, e-signatures, photos, consent to disclosures and verify ID from the customer's cell phone, while on a call.\n\n\nIn today's experience-driven economy, customers expect engaging and prompt business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs and damaged NPS scores.\n\n\nBy streamlining customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed2afd62-8a3b-4fd8-80cd-fd4e795303bc.png","url":"https://www.softwareadvice.co.nz/software/365097/lightico","@type":"ListItem"},{"name":"Ushur","position":17,"description":"Ushur is an AI-enabled customer experience automation platform that has been purpose-built to intelligently automate entire customer journeys. With Ushur, you can deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement.\n\nBuilt on a no-code, cloud-native, SaaS platform that combines conversational automation and knowledge work automation into one complete solution, Ushur is the first system of intelligence that completes every step of your customer experience, from Micro-engagements to entire customer journeys.\n\nUshur’s customer experience automation solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/42957251-5c6e-4d6f-9899-c2c553f76bb2.jpeg","url":"https://www.softwareadvice.co.nz/software/239889/ushur","@type":"ListItem"},{"name":"AIDA","position":18,"description":"AIDA: Revolutionize Your Document Management with AI-Powered Data Extraction and Automation\n\nAIDA is a groundbreaking intelligent document process solution, designed to simplify your document-related tasks and optimize your organization's efficiency. Combining powerful AI technology with an intuitive user interface, AIDA offers a comprehensive set of features tailored to streamline your document management and data extraction processes:\n\nAI-powered field extraction: AIDA learns to extract any field from any document with just a single example, dramatically reducing manual data entry and boosting productivity.\n\nDocument archiving and organization: Automatically sort, categorize, and archive your documents based on extracted data, ensuring easy retrieval and eliminating the risk of lost or misplaced files.\n\nTask management and automation: Streamline your workflow by automating tasks based on extracted data and document relations, empowering your team to focus on more critical and strategic activities.\n\nKnowledge graph and document relations: AIDA's state-of-the-art graph database connects related documents, providing a comprehensive knowledge graph that reveals valuable insights into your organization's data and processes.\n\nEnhanced ROI and productivity: AIDA's customers experience an average ROI of 1500% and individual users can accomplish 20x more work, thanks to the platform's powerful features and automation capabilities.\n\nSecure cloud storage: Keep your documents safe and accessible with AIDA's secure, cloud-based storage solution, ensuring data privacy and compliance with industry standards.\n\nMulti-format support: AIDA supports various file formats, including PDF, Word, Excel, and image files, allowing seamless integration with your existing document workflows.\n\nCustomizable data extraction: Tailor AIDA's data extraction capabilities to your specific needs by defining custom fields and extraction rules, providing unparalleled flexibility and adaptability.\n\nSeamless third-party integrations: Integrate AIDA with your existing software ecosystem, including CRM, ERP, and accounting systems, ensuring smooth data flow and synchronization across your organization.\n\nReal-time collaboration: AIDA's collaboration features enable your team to work together on documents, sharing notes, comments, and updates in real-time, improving communication and reducing bottlenecks.\n\nVersion control: Track changes and revisions to your documents with AIDA's version control features, ensuring an accurate record of document history and preventing errors or data loss.\n\nAccess control and permissions: Control access to your documents and data with customizable user roles and permissions, ensuring data security and compliance with regulatory requirements.\n\nOCR technology: Convert scanned images and PDF files into editable, searchable text with AIDA's advanced OCR capabilities, making data extraction and analysis even easier.\n\nFree forever plan: Experience AIDA's powerful features firsthand with a free forever plan, allowing you to explore the platform's capabilities and witness the transformative impact on your document management processes.\n\nTransform your organization's document management and data extraction processes with AIDA, the most advanced, AI-powered solution on the market. Harness the power of AIDA's innovative features and intelligent automation to optimize your workflow, uncover valuable insights, and maximize your productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fea4f01d-e83f-4473-864b-0a41b003f223.png","url":"https://www.softwareadvice.co.nz/software/230050/aida","@type":"ListItem"},{"name":"Algodocs","position":19,"description":"AlgoDocs offers quick, safe, and accurate document data extraction, freeing you from tedious and error-prone manual data entry. From PDF, Word, Excel, and picture files, extract particular fields or tables. Send the captured data to Excel, accounting software, or one of the many additional connections available.\n\nYou may quickly automate your document-based workflow and do away with human data entry forever with the help of 7/24 customer assistance.\n\nSince the AlgoDocs staff can handle all setups and setup for you, using the software doesn't require any technical expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a9ec33e-e93a-4e31-9bfc-c6d208bdc51d.png","url":"https://www.softwareadvice.co.nz/software/402728/algodocs","@type":"ListItem"},{"name":"Mozenda","position":20,"description":"With over 10 years of experience, Mozenda enables midsize software and IT companies to automate website data extraction from any website. The tool allows users to view, organize and run reports on data collected from websites. It is available as an on-premise or cloud-based solution. \n\n\nMozenda automatically detects information organized in lists on user-specified web pages and allows users to build agents to collect this data. The tool can collect data from nested categories and various types of paging structures. Names and associated values are also detected automatically.\n\n\nUsers can collect large volumes of table data with the Table Capture feature as well as capture data from documents. Users can also combine data from documents and web pages into a single data set. Data can be scraped from formats including Excel, Word and PDF. Additional features include auto-populated input boxes, history tracking, data publishing and export tools, image downloads, scheduling and notifications.\n\n\nPricing is per month. Phone support and an online help desk are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/33c4cbe1-a898-4b4c-9cb6-d9bdeb4c12b7.png","url":"https://www.softwareadvice.co.nz/software/38863/mozenda","@type":"ListItem"},{"name":"InMoment","position":21,"description":"InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. It serves a variety of industries including automotive, finance, health care, retail, IT and utilities.\n\n\nInMoment allows businesses to collect customer feedback through multiple channels, including text messages, voice and video. It includes analytics tools such as predictive modeling and text diagnosis. This solution can also be used to take continuous feedback from employees, including employee expectations of managers. Surveys can be submitted anonymously to keep feedback confidential.\n\n\nInMoment’s closed-loop solution comes with root-cause analysis tools that provides employees with tools to address individual complaints through prioritisation tools. Additional features include case management, configurable dashboard and reporting.\n\n\nServices are offered on a monthly or annual subscription basis that includes phone and email based support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52ed2b11-3f5d-46fe-8f80-e70a1a9b11bf.png","url":"https://www.softwareadvice.co.nz/software/397026/inmoment","@type":"ListItem"},{"name":"WorkHQ Platform","position":22,"description":"SS&C Blue Prism WorkHQ is an agentic automation platform that orchestrates AI agents, digital workers, APIs and people in one governed environment. WorkHQ extends existing RPA and BPM investments rather than replacing them, so organizations can adopt AI agents without rebuilding systems. SS&C Blue Prism is part of SS&C Technologies (NASDAQ: SSNC), which runs the platform across its own operations with more than 4,000 digital workers and over 50 AI agents in production.\n\nCore Value Proposition: WorkHQ addresses three problems that surface when enterprises scale automation and AI: work is fragmented across disconnected tools and teams, AI tools lack coordination and enterprise control, and leaders don't have an auditable view of what automated work is actually doing. WorkHQ acts as the control plane for the agentic enterprise, coordinating every kind of worker in one environment, with governance, security and compliance embedded into every workflow rather than layered on afterward. \n\nKey Capabilities: \n\nUnified Work Orchestration: WorkHQ coordinates tasks across AI agents, digital workers, APIs and people in a single environment, routing work, managing handoffs and resolving exceptions. Teams see all work in one place instead of reconciling activity across separate automation, BPM and AI tools. \n\nGovernance Embedded in Every Workflow: Governance, security and compliance are built into the workflow layer, and the SS&C AI Gateway gives enterprises control over how AI models are accessed and used. Every action and decision is auditable, so AI operates within clear, controlled boundaries that regulated organizations can evidence. \n\nHybrid by Design: WorkHQ extends existing RPA and business process management investments rather than replacing them. Digital workers already in production, SS&C Blue Prism Chorus and third-party systems connect into agentic workflows, so organizations can adopt agentic automation without a rip-and-replace program. \n\nLow-Code Design and Prebuilt Integration: A drag-and-drop designer lets teams sequence APIs, AI capabilities, digital workers and business logic without deep technical expertise, supported by hundreds of prebuilt connectors. Workflows and agents are modular and reusable, so patterns that work in one part of the business can be applied across it. \n\nWorkHQ vs. Alternatives: Standalone RPA tools automate individual tasks but do not coordinate work across agents, people and systems. AI agent frameworks provide agent building blocks but leave orchestration, governance and audit to be assembled separately. WorkHQ provides all of them natively, which removes the integration work and the gaps in oversight that hold automation programs back. It is built for complex regulated operations running on hundreds of systems, including the legacy infrastructure that is not going away. \n\nWho Should Use WorkHQ: WorkHQ serves transformation leaders, operations teams and automation centers of excellence in organizations where work spans many systems and teams. SS&C Blue Prism customers span financial services, healthcare, insurance, public sector, manufacturing, retail, transportation and logistics, telecommunications, and energy and utilities. The platform is proven in the most heavily regulated of those, where every automated action has to be governed, evidenced and audited, and the same controls apply wherever it runs. WorkHQ scales from a first agentic workflow to thousands of agents. \n\nOutcome: WorkHQ helps enterprises operationalize AI safely with full agentic workflow control, coordinating people, agents and digital workers in one place. SS&C runs the platform across its own business, with more than 4,000 digital workers and over 50 AI agents in production, processing times down by up to 95% in key workflows and more than $200 million in savings. Alberta Health Services has automated the equivalent of more than 250 years of work. Trygg-Hansa reduced the time to process fast-tracked insurance claims by 95%.","image":"https://images.g2crowd.com/uploads/product/image/0d0d848a7be1cab62af7ac599a3e72a1/workhq-platform.jpg","url":"https://www.softwareadvice.co.nz/software/355247/blue-prism","@type":"ListItem"},{"name":"ElectroNeek Platform","position":23,"description":"ElectroNeek: RPA and AI Platform seamlessly integrates AI into workflows by automating routine tasks and empowers teams to prioritize creativity and strategy while boosting operational efficiency. With a suite of low-code automation tools leveraging RPA, IPaaS, AI, IDP and advanced GPT-4 technology, innovation meets efficiency for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba479b79-5eb3-40c6-b8a8-8b1f36b5aecd.png","url":"https://www.softwareadvice.co.nz/software/209704/electroneek-studio-ide","@type":"ListItem"},{"name":"Chattermill","position":24,"description":"The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. \n\nChattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. \n\nThe world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. \n\nUnlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.\nHere's why we're different:\n\nWe unify customer data across 50+ integrations.\n\nChattermill’s AI model was built specifically for CX.\n\nOur platform delivers actionable insights to help you make informed decisions.\n\nWe provide exceptional customer support and industry expertise when you need it. \n\nWe make CX a revenue-driving function for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/692827f9-0ca6-4070-91d7-198f28a36b5e.png","url":"https://www.softwareadvice.co.nz/software/384200/customer-experience-analytics-platform","@type":"ListItem"},{"name":"Netigate","position":25,"description":"Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place.\n\nIt uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file.\n\nMost importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.\n\nNetigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy.\n\nOur customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate:\n- How quickly they can get started with Netigate - often in just a few days\n- The flexibility of reporting, which adapts to the needs of different stakeholders\n- How easy it is to manage and analyse feedback in more than 120 languages\n- The measurable impact, including up to 3x higher NPS\n- And the assurance that customer and employee data is managed according to the strictest European regulations.\n\nIf you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e19a80b4-6aea-45af-9e8b-38dc68dfd0b3.png","url":"https://www.softwareadvice.co.nz/software/90301/netigate","@type":"ListItem"}],"numberOfItems":25}
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