---
description: Page 3 - Discover the best Team Communication Software in New Zealand. Compare top Team Communication Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 3 - Best Team Communication Software in New Zealand - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) > [Page 3](https://www.softwareadvice.co.nz/directory/4594/team-communication/software?page=3)

# Team Communication Software

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Page: 3 / 13\
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## Products

1. [Padlet](https://www.softwareadvice.co.nz/software/250577/padlet) — 4.9/5 (290 reviews) — Dostoevsky said that beauty will save the world. Padlet offers beautiful boards and canvases for visual thinkers and ...
2. [Front](https://www.softwareadvice.co.nz/software/44733/front) — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
3. [Superchat](https://www.softwareadvice.co.nz/software/252687/superchat) — 4.8/5 (282 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
4. [Xoxoday](https://www.softwareadvice.co.nz/software/93469/xoxoday-plum) — 4.4/5 (260 reviews) — Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosy...
5. [ProWorkflow](https://www.softwareadvice.co.nz/software/12576/proworkflow) — 4.5/5 (249 reviews) — ProWorkflow Nexus is a comprehensive project management solution designed to give businesses of varying sizes and a d...
6. [Pumble](https://www.softwareadvice.co.nz/software/121354/pumble) — 4.7/5 (234 reviews) — Pumble is a communication management solution that helps businesses interact with members across multiple departments...
7. [Oracle Aconex](https://www.softwareadvice.co.nz/software/427259/aconex) — 4.4/5 (216 reviews) — Oracle Aconex is a cloud-based operation management solution for managing information and processes between companies...
8. [Project.co](https://www.softwareadvice.co.nz/software/88279/project-co) — 4.9/5 (209 reviews) — Project.co is a cloud-based solution that helps small to large enterprises manage multiple elements of projects inclu...
9. [Sling](https://www.softwareadvice.co.nz/software/103688/sling) — 4.6/5 (205 reviews) — Sling is an employee scheduling solution designed to help businesses manage employee shifts, work hours, payroll, cos...
10. [FunctionFox](https://www.softwareadvice.co.nz/software/22734/timefox) — 4.5/5 (198 reviews) — FunctionFox is a cloud-based time tracking and project management application, offering timesheets and estimates, as ...
11. [Zulip](https://www.softwareadvice.co.nz/software/342365/zulip) — 4.9/5 (196 reviews) — Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics cr...
12. [eM Client](https://www.softwareadvice.co.nz/software/362816/em-client) — 4.2/5 (187 reviews) — eM Client is a fully-featured desktop email client for Windows and macOS. Beyond email management, the system also of...
13. [Mattermost](https://www.softwareadvice.co.nz/software/404256/mattermost) — 4.4/5 (168 reviews) — As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboratio...
14. [Runrun.it](https://www.softwareadvice.co.nz/software/145456/runrun-it) — 4.7/5 (157 reviews) — Designed for companies that need end-to-end operational tools, Runrun.it helps businesses control tasks, projects, an...
15. [Rocket.Chat](https://www.softwareadvice.co.nz/software/88031/rocket-chat) — 4.3/5 (156 reviews) — Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen ...
16. [OpsGenie](https://www.softwareadvice.co.nz/software/438957/opsgenie) — 4.6/5 (154 reviews) — Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategi...
17. [Productboard](https://www.softwareadvice.co.nz/software/97373/productboard) — 4.7/5 (153 reviews) — Productboard is the customer-driven product management system that empowers teams to get the right products to market...
18. [kintone](https://www.softwareadvice.co.nz/software/140248/kintone) — 4.7/5 (153 reviews) — Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key fea...
19. [MangoApps](https://www.softwareadvice.co.nz/software/140647/mangoapps) — 4.4/5 (150 reviews) — MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content managemen...
20. [Missive](https://www.softwareadvice.co.nz/software/299830/missive) — 4.9/5 (147 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
21. [Talkspirit](https://www.softwareadvice.co.nz/software/100331/talkspirit) — 4.8/5 (146 reviews) — Talkspirit is a cloud-based collaboration tool suitable for organizations of all sizes. Key features include user gro...
22. [Hiver](https://www.softwareadvice.co.nz/software/60479/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
23. [Workvivo](https://www.softwareadvice.co.nz/software/119008/workvivo) — 4.7/5 (135 reviews) — Workvivo is an employee experience platform which helps organizations measure sentiment, spot opportunities for impro...
24. [Acefone](https://www.softwareadvice.co.nz/software/105288/acefone) — 4.6/5 (135 reviews) — Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, edu...
25. [Mural](https://www.softwareadvice.co.nz/software/101777/mural) — 4.5/5 (135 reviews) — MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflow...

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## Related Categories

- [IT Project Management Software](https://www.softwareadvice.co.nz/directory/3203/it/software)
- [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software)
- [Team Management Software](https://www.softwareadvice.co.nz/directory/4050/team-management/software)
- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)
- [Kanban Tools](https://www.softwareadvice.co.nz/directory/3175/kanban/software)

## Links

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-----

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Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts \n\n2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries \n\n3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22676509-1366-4c58-b473-e391628d50bd.png","url":"https://www.softwareadvice.co.nz/software/93469/xoxoday-plum","@type":"ListItem"},{"name":"ProWorkflow","position":5,"description":"ProWorkflow Nexus is a comprehensive project management solution designed to give businesses of varying sizes and a diverse range of industries the clarity, control, and confidence they need to execute work efficiently. Whether you're running a fast-paced creative agency, managing multiple construction projects, leading a marketing team, or operating within a large enterprise, you can adapt Nexus to the way you work.\n\nBuilt for visibility and accountability, ProWorkflow Nexus helps you plan, track, and optimize every aspect of your projects in real-time. With an intuitive dashboard, powerful task management, integrated time tracking, and live profitability tracking, you get instant insights into your team’s performance, resource allocation, and budget health helping you make informed decisions faster.\n\nCollaboration is an integral part of Nexus. Whether you're in management, part of a project team, working remotely as a contractor, or interacting with clients, the platform creates a centralized space where everyone stays aligned. Shared timelines, file management, internal messaging, and customizable workflows ensure that nothing falls through the cracks and deadlines are always in sight.\n\nProWorkflow Nexus offers flexibility without complexity. The platform is fully customizable to suit the unique needs of your business, with features that scale effortlessly as your team grows. From solo entrepreneurs to enterprises managing hundreds of projects, Nexus gives you the tools to standardize processes, improve team coordination, and eliminate inefficiencies.\n\nWe proudly support a wide range of industries, including:\n\nMarketing and Creative Agencies – Manage client work, campaigns, creative assets, and deadlines with ease.\n\nConstruction and Trade Services – Track project milestones, subcontractors, work on-site using the mobile app, materials, and budgets in one place.\n\nProfessional Services and Consultancies – Stay on top of time billing, client communication, and deliverables.\n\nIT and Software Teams – Keep product development, support tasks, and deployments streamlined and transparent.\n\nAccounting, Legal, and Administrative Services – Manage recurring workflows, documents, and task cycles with precision.\n\nProWorkflow Nexus is more than just software, it’s backed by a team that cares. We offer personalized, ongoing support to ensure you’re set up for success from day one. Whether you need onboarding guidance, custom configuration, or expert advice, our team is here to help you get the most out of your solution, no matter your budget.\n\nWe also offer a compelling trial experience: Trial our system for 14-days free, no card or payment details needed until you're ready to subscribe.\n\nIf your business needs a reliable, scalable, and user-friendly project management solution that grows with you, ProWorkflow Nexus is the tool you've been looking for. 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Several functions include document management, workflow automation, bid management, issue management, handover management and control of project correspondence. Aconex also offers BIM file management and process control, field inspections and issues management and the creation and management of digital operations and maintenance manuals.\n\n\nAs a cloud-based solution, Aconex allows project members worldwide to create and review documents and other project information from any location. This includes RFIs, drawings, 3D models, contracts, reports and more. A real-time dashboard allows users to set their KPIs and monitor essential activities from a single screen. It also supports third party integrations which allow users to sync data within applications simultaneously.\n\n\nAconex supports construction and engineering projects across multiple industry segments but is primarily designed for asset owners, developers, architects, engineers, general contractors, government contractors, heavy/highway construction firms and mining, power, and oil and gas companies.\n<br />\nWhat is Oracle Aconex?\n<br />\n<p>Oracle's Aconex is an intelligent construction and engineering document management solution built to drive efficiences through the complete field management project lifecycle.</p>\n<br />\nHow do you use Oracle Aconex?\n<br />\n<p>Aconex users select from and employ one or several BIM models for construction building decisions that are used to manage thousands of documents at each step of the project process, all while maintaining control and oversight.</p>\n<br />\nWho uses Oracle Aconex?\n<br />\n<p>Oracle's Aconex is used across construction delivery and ownership teams, from designers, subcontractors, field inspectors, to project managers.</p>\n<br />\nHow much does Oracle Aconex cost?<br />\n<p>Oracle's Aconex does not share pricing details publicly.  Contact Oracle direclt for information on starting price and available plan offerings.</p>\n<br />\nDoes Oracle Aconex have an app?\n<br />\n<p>Aconex is a cloud-based solution supported on most major mobile devices, accessible on the Apple App and Google Play Store.</p>\n<br />","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a90788a1-0c78-4bf2-b188-279e278073fc.png","url":"https://www.softwareadvice.co.nz/software/427259/aconex","@type":"ListItem"},{"name":"Project.co","position":8,"description":"Project.co is a cloud-based solution that helps small to large enterprises manage multiple elements of projects including payments, tasks, time, people, files and more. It lets users request clients to process payments electronically via credit cards and generate automated invoices with the required information.\n\n\nProject.co helps businesses arrange and view tasks in various formats such as lists, calendars, schedulers or Kanban framework. The centralized platform enables users to chat and collaborate with team members/clients, streamlining communications across the organization. Additionally, managers can embed videos into comments and filter attached files by names and dates.\n\n\nProject.co facilitates integration with third-party applications including Stripe and SagePay. It allows administrators to automate the delivery of email notifications to team members appearing in an offline mode. It is available for free as well as on monthly subscriptions and support is extended via live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/833bf572-0ee5-47cc-8a27-5862fcab2d62.png","url":"https://www.softwareadvice.co.nz/software/88279/project-co","@type":"ListItem"},{"name":"Sling","position":9,"description":"Sling is an employee scheduling solution designed to help businesses manage employee shifts, work hours, payroll, costs and more. The platform enables organizations to design custom shift templates to schedule tasks, view employee availability and handle time-off or shift swap requests via a centralized dashboard.\n\nSling includes a time clock functionality, which allows employees to clock-in/out using mobile devices and receive notifications for late arrival or missed entries. Features include geofencing tools, timesheet management, overtime/leaves tracking, newsfeed, labour cost optimization and more. Additionally, managers can use the task management module to create tasks, add checklists, assign teams and track progress across projects.\n\nSling allows administrators to send private or group messages to employees, organize interactions by teams or projects and post urgent notifications or announcements in real-time. Pricing includes monthly subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/506a7014-5519-4526-bb69-729885d8b3f5.png","url":"https://www.softwareadvice.co.nz/software/103688/sling","@type":"ListItem"},{"name":"FunctionFox","position":10,"description":"FunctionFox is a cloud-based time tracking and project management application, offering timesheets and estimates, as well as scheduling, task assignment, and reporting. \n\n\nFunctionFox’s capabilities are suited for the billing and timesheet requirements of creative teams, including those in advertising, graphic design, marketing, public relations and multimedia firms. As a cloud-based solution, there are no downloads, no installation, and IT support.\n\n\nFunctionFox can support an unlimited number of clients and projects, with the ability to customize account preferences to meet the company's workflow. It also allows users to track project costs and expenses as well as project estimates, quotes and budgets. Its to-do lists offer automated email alerts and users can run reports on clients, personnel, expenses, estimates and more. The FunctionFox platform includes a stopwatch that tracks both billable and non-billable hours.\n\n\nThe solution is available for purchase on a per-user, per-month basis. A mobile app is available for Android and iOS devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c60ca6-76c5-4b13-af70-03bab9c23ff7.png","url":"https://www.softwareadvice.co.nz/software/22734/timefox","@type":"ListItem"},{"name":"Zulip","position":11,"description":"Zulip is the only modern team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes rely on Zulip - Fortune 500 companies, open-source projects, startups, and many others. Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d470886-433d-4cf5-a5a6-9c388b374174.png","url":"https://www.softwareadvice.co.nz/software/342365/zulip","@type":"ListItem"},{"name":"eM Client","position":12,"description":"eM Client is a fully-featured desktop email client for Windows and macOS. Beyond email management, the system also offers features for management of calendars, tasks, events, contacts and notes, and integrates chat.\n\n\nThe software supports all major email services including Gmail, Exchange, iCloud and Outlook365 while deployment is quickly implemented thanks to automatic setup and data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more).\n\neM Client provides a multifunctional sidebar containing daily agenda, communication and attachment history with a selected contact, tasks or chat. Additionally, the system has a snooze email feature that can literally postpone selected emails and return them back to inbox only after a set time. You can also use email encryption via PGP and S/MIME. The app also provides email archive, signatures, templates, QuickText, email rules (local and synchronized), conversations and threads. Integrated spell-check and automatic message translation is also available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39a2e543-fbb4-47d3-9158-836b143c748e.png","url":"https://www.softwareadvice.co.nz/software/362816/em-client","@type":"ListItem"},{"name":"Mattermost","position":13,"description":"As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more.\n\n\nMattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. \n\n\nMattermost can be deployed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users.\n\n\nMattermost is available for mobile devices via an iOS and Android app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83818d5f-7118-419a-895a-ab7e7b0134cd.jpeg","url":"https://www.softwareadvice.co.nz/software/404256/mattermost","@type":"ListItem"},{"name":"Runrun.it","position":14,"description":"Designed for companies that need end-to-end operational tools, Runrun.it helps businesses control tasks, projects, and processes with its complete work management platform. In one place, businesses can gain an overview of all tasks, projects, and processes and implement standardizations for day-to-day operations. Runrun.it includes task management, kanban boards, board filters, custom templates, instant messaging, file-sharing, smart notifications, custom dashboards, and more.\n\n\nWith Runrun.it, users can track tasks and project progress across multiple kanban boards using customizable filters. Users can also view the time spent on each task using AI-powered widgets. Tasks and projects can be standardized using custom templates, making it easier to decide the next steps. Runrun.it also allows users to centralize all communication and collaboration using instant messaging and file-sharing tools.\n\n\nRunrun.it is available for mobile devices via iOS and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73881579-1d13-46b9-8e4d-d160772c0346.png","url":"https://www.softwareadvice.co.nz/software/145456/runrun-it","@type":"ListItem"},{"name":"Rocket.Chat","position":15,"description":"Rocket.Chat is a collaboration solution that helps businesses work remotely through audio/video conferencing, screen sharing, live chat and more. It comes with a real-time message translation tool, which allows users to communicate in multiple languages.\n\n\nRocket.Chat enables businesses to utilize customizable themes and personalize the user interface of the platform. It provides encryption and two-factor authentication features to ensure user and account security. Professionals can view message history across individual, public and private chat channels. Additionally, the drag-and-drop interface allows users to share ideas, projects and files in real-time, facilitating collaboration across the organization.\n\n\nRocket.Chat comes with an API and supports WebHook integration with several third-party solutions including Gmail, Facebook Messenger, WhatsApp, and Instagram. It also provides iOS and Android mobile applications. It is available for free and at monthly or annual subscriptions. Support is extended via email, phone, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69b2aa2f-9a1e-42f8-a445-90369f2dc4bc.png","url":"https://www.softwareadvice.co.nz/software/88031/rocket-chat","@type":"ListItem"},{"name":"OpsGenie","position":16,"description":"Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling users to respond quickly to incidents from mobile devices.\n\n\nOpsgenie keeps teams notified via push notifications and lets responders contact individuals through calls, text messages, Skype and emails during incidents. It allows businesses to identify, manage and track service units via service catalogs, and manage on-call schedules and actions right from the application. Additionally, it provides templates, chat channels and video conferencing tools to automate and manage communication with stakeholders and responders.\n\n\nOpsgenie enables businesses to track and analyze response actions and identify areas of opportunities and success. It integrates with several third-party software such as Datadog, New Relic, Jira, Amazon CloudWatch, Slack and more. Pricing is available on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b94ce5d-0304-46c4-b60f-8df253d58c43.png","url":"https://www.softwareadvice.co.nz/software/438957/opsgenie","@type":"ListItem"},{"name":"Productboard","position":17,"description":"Productboard is the customer-driven product management system that empowers teams to get the right products to market, faster. It provides a complete solution for product teams to understand user needs, prioritize what to build next, align everyone on the roadmap, and engage with their customers. Productboard is easy to use, enables company-wide collaboration, and integrates into existing workflows. Over 6,000 organizations around the world use Productboard to build excellent products.\n\nKey features of Productboard include idea collaboration, resource management, prioritization, road mapping, feedback collection, milestone tracking, monitoring of requirements and workflows. It also allows businesses to engage with the customer community and generate anonymous feedback from colleagues. Moreover, it provides white-label solutions to set up product portals, which help share, review and launch ideas among colleagues and customers.\n\nProductboard allows integration with development, notification tracking, email, project planning and other third-party software. The product is available on monthly subscription and support is extended via online chat, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d793f79-0d7f-4e7e-a572-b442e283d3c6.png","url":"https://www.softwareadvice.co.nz/software/97373/productboard","@type":"ListItem"},{"name":"kintone","position":18,"description":"Kintone is a cloud-based, customizable workflow management platform suitable for businesses of all sizes. The key features of the solution include compliance management, approval process control, forms management, event monitoring and application-library access.\n\n\nThe solution enables users to automate tasks such as process workflows, assignments and notifications without needing to modify or create custom code. Kintone offers Excel spreadsheet conversion into apps and open API connectivity. The solution also offers workshops, content and consulting to provide developers and business owners with the required skills to use the product.\n\n\nKintone is designed to work desktops and on mobile platforms such as iOS and Android. A free trial is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/660e6691-b249-4adc-90b9-38ef1bd4970c.png","url":"https://www.softwareadvice.co.nz/software/140248/kintone","@type":"ListItem"},{"name":"MangoApps","position":19,"description":"MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way your company already does business, and creates a single digital hub that bridges the gap between your desk and deskless workers.\n\nEmployees can find all the company information they need, alongside their communication and collaboration tools, in a customizable widget-based dashboard that serves as a single source of truth. Our product works for teams of all sizes across a broad array of industries, and has all the security features needed to deploy at enterprise scale.\n\nOur interface is based on modern social media, with threads, comments, emoji reactions, and team and project groups. As such, our customers’ employees find it immediately logical and usable. Furthermore, housing all of these tools, plus integrations with most other enterprise and corporate tools, saves time and frustration. White-labeled with your company’s branding, your team might not even realize that MangoApps is an external tool—it feels like a natural part of their day and workflow.\n\nToo many organizations today rely on outdated intranet and communication tools, and lose time and information to the black hole that is the email inbox. MangoApps gives you the unique opportunity to connect all of your teams, from frontline workers to corporate offices, into one central hub that keeps them all in the loop and at the top of their game.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed0e2fae-bf9e-4a34-a767-572bb768e7db.png","url":"https://www.softwareadvice.co.nz/software/140647/mangoapps","@type":"ListItem"},{"name":"Missive","position":20,"description":"Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their existing workflow. Designed for businesses that rely heavily on email, Missive provides features to help teams stay coordinated, focused, and productive. Key features include tags, statuses and task management.\n\nThe platform offers dedicated team spaces with shared inboxes, tasks, and discussion areas. This enables teams to collaborate on emails, provide context and information to one another, and ensure important messages are handled efficiently. Additionally, Missive provides visibility into team workloads, allowing managers to balance tasks and keep track of who is working on what.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.softwareadvice.co.nz/software/299830/missive","@type":"ListItem"},{"name":"Talkspirit","position":21,"description":"Talkspirit is a cloud-based collaboration tool suitable for organizations of all sizes. Key features include user groups, a project newsfeed, a chat tool, file sharing and search functions.\n\n\nTalkspirit allows users to create groups for specific projects, and groups can be either public or private. Users can upload files including PDFs, spreadsheets, video and audio files. They can also make announcements and communicate to other group members. The newsfeed tool allows users to view real-time updates across all groups, or only from groups that are relevant to specific users.\n\n\nAdditional built-in communication channels include text and video chat. Users can search for people, documents and conversations, and search results are prioritized based on user activity. Integrations include Dropbox, Google Drive, Facebook, LinkedIn and GitHub. Mobile apps are available for iOS and Android devices. \n\n\nSupport is offered via email, an online helpdesk, in-app support and chat. Monthly and annual pricing is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28f6fb1a-570d-4e30-b5a3-905e7a57f5ea.png","url":"https://www.softwareadvice.co.nz/software/100331/talkspirit","@type":"ListItem"},{"name":"Hiver","position":22,"description":"Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that power must mean complexity, and that an intuitive experience must mean limited capabilities. With Hiver, you get the complete depth of a full-fledged help desk, but packaged in a familiar interface that makes it extremely easy to set up and effortless to navigate.\n\nAll customer channels - including email, live chat, WhatsApp, voice, SMS, and social media - are available in a panel on the left-hand side. From here, teams can quickly access each channel, view the status of every query, and track the number of open, pending, or resolved tickets at a glance.\n\nHiver’s key features include:\n\nOmnichannel Shared Inbox - Manage customer conversations from email, live chat, WhatsApp, voice, SMS, and social media - all in one inbox. Teams can view the status of each ticket (open, pending, or closed) and respond without switching tabs.\n\n\nAI Copilot - Get smart reply suggestions, tone improvements, and rephrased drafts — all based on past conversations, internal docs, and knowledge base articles. Helps agents respond faster and more accurately.\n\n\nAI Agents - Automate routine tasks like replying to FAQs, sending follow-ups, tagging and routing tickets, or even closing thank-you messages. AI Agents reduce manual effort and keep workflows moving.\n\n\nAI Insights - Spot trends, delays, or customer risks early with insights drawn from conversation data. Predictive models highlight patterns so teams can act faster and improve continuously.\n\n\nWorkflow Automation - Assign tickets based on agent skills, availability, or in round-robin order. Set up rules to auto-tag, prioritize, or escalate queries - reducing the need for manual triage.\n\n\nInternal Collaboration - Collaborate directly on tickets using private notes and @mentions - no need for Slack or messy email threads. Co-author replies with shared drafts and avoid duplicate responses with collision detection.\n\n\nKnowledge Base - Build help articles for both customers and internal teams. Embed articles in chat or portals to improve self-service and reduce ticket volume.\n\n\nCustomer Feedback (CSAT) - Send customizable surveys at any point in the support journey. Capture feedback in real time to measure satisfaction and identify areas to improve.\n\n\nReports & Dashboards - Track key metrics like resolution time, agent performance, CSAT scores, and ticket volume. Create custom dashboards for deeper visibility.\nHiver AI being embedded across all parts of the customer support journey - triage, resolution, and insights, and the easy-to-use interface are definitely two characteristics that make the tool so capable. But Hiver also prioritises customer support. You get 24x7 human-led support over email and chat, across all of Hiver’s plans (including the free one). So help is always right around the corner in case you run into any trouble with the product.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.softwareadvice.co.nz/software/60479/hiver","@type":"ListItem"},{"name":"Workvivo","position":23,"description":"Workvivo is an employee experience platform which helps organizations measure sentiment, spot opportunities for improvement, and ensure a sense of belonging through peer-to-peer recognition and milestone celebrations. The platform is designed for enterprises with frontline and desk-based teams. It connects employees across the globe in a mobile-first platform. Workvivo caters to a range of industries such as healthcare, retail, manufacturing, logistics, energy and utilities, government, legal and finance, hospitality, and information technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfd07396-ca81-462c-b560-52a7c310c4b2.png","url":"https://www.softwareadvice.co.nz/software/119008/workvivo","@type":"ListItem"},{"name":"Acefone","position":24,"description":"Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.\n\n\nBusinesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.\n\n\nAcefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.\n\nSpecial offer: Get unlimited calling at just $12.99/user/month","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b2b674c-e162-473b-b83e-7e2376487858.png","url":"https://www.softwareadvice.co.nz/software/105288/acefone","@type":"ListItem"},{"name":"Mural","position":25,"description":"MURAL is a collaboration platform designed to help organizations capture and analyze ideas and create custom workflows to handle project management operations across teams. The platform includes scheduling capabilities, which enable administrators to set timers for tasks, lock content, invite members and define role-based access, allowing members to view or edit specific sections of the whiteboard.\n\n\nMURAL lets managers schedule and run brainstorming sessions in a digital workspace using online workshops, customer journey mapping and strategy evaluation. Features include polls, post-meeting debriefs, custom templates, single sign-on (SSO), IP whitelisting, thinking canvas and more. Additionally, users can organize information in documents using flowcharts, lists, diagrams, and frameworks to streamline task assignment and planning processes.\n\n\nMURAL supports integration with various third-party applications such as Jira, Slack, Dropbox, Google Calendar, Microsoft Teams, OneDrive and more. Pricing includes monthly/annual subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee12f2e-58d9-431c-8ba5-76094cd65e29.png","url":"https://www.softwareadvice.co.nz/software/101777/mural","@type":"ListItem"}],"numberOfItems":25}
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