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description: Discover the best IT Management Software in New Zealand. Compare top IT Management Software tools with customer reviews, pricing and free demos.
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title: Best IT Management Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# IT Management Software

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## Products

1. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.6/5 (791 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
2. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4860 reviews) — Rippling is an integrated workforce management platform that unifies HR, IT, and finance tools to streamline operatio...
3. [N-sight RMM](https://www.softwareadvice.co.nz/software/30397/solarwinds-remote) — 4.3/5 (201 reviews) — N-sight RMM is an IT management platform designed for remote monitoring and management of devices, users and endpoint...
4. [NinjaOne](https://www.softwareadvice.co.nz/software/349671/ninjarmm) — 4.7/5 (296 reviews) — NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and ...
5. [Total Network Inventory](https://www.softwareadvice.co.nz/software/157042/total-network-inventory) — 4.7/5 (11 reviews) — Total Network Inventory is an on-premises software inventory and PC audit management solution designed for businesses...
6. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11636 reviews) — TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited tim...
7. [monday.com AI Work Platform](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6095 reviews) — monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context...
8. [Deel](https://www.softwareadvice.co.nz/software/248344/deel) — 4.9/5 (4306 reviews) — Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and suppo...
9. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (3037 reviews) — Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in ...
10. [Malwarebytes for Business](https://www.softwareadvice.co.nz/software/354549/malwarebytes-for-business) — 4.7/5 (2516 reviews) — Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwar...
11. [AVG Antivirus Business Edition](https://www.softwareadvice.co.nz/software/194104/avg-antivirus-business-edition) — 4.3/5 (2146 reviews) — AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party ma...
12. [ManageEngine Endpoint Central](https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central) — 4.6/5 (1822 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
13. [EZO](https://www.softwareadvice.co.nz/software/25443/ezofficeinventory) — 4.6/5 (1546 reviews) — Cloud-based enterprise asset management (EAM) software with a built-in CMMS that helps organizations run asset operat...
14. [Asset Panda](https://www.softwareadvice.co.nz/software/191656/asset-panda) — 4.6/5 (1368 reviews) — Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset track...
15. [GitLab](https://www.softwareadvice.co.nz/software/28004/gitlab) — 4.6/5 (1224 reviews) — GitLab is your intelligent orchestration platform for DevOps. GitLab is a unified platform for the full software deve...
16. [ISL Light](https://www.softwareadvice.co.nz/software/71943/isl-online) — 4.7/5 (779 reviews) — ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, mana...
17. [JIRA Service Management](https://www.softwareadvice.co.nz/software/116349/jira-service-management) — 4.5/5 (773 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
18. [Splashtop](https://www.softwareadvice.co.nz/software/427625/splashtop-business-access) — 4.7/5 (735 reviews) — Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide ...
19. [Spiceworks Cloud Help Desk](https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software) — 4.4/5 (586 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
20. [SolarWinds Service Desk](https://www.softwareadvice.co.nz/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
21. [Jamf Pro](https://www.softwareadvice.co.nz/software/228817/jamf-pro) — 4.7/5 (545 reviews) — Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor p...
22. [SysAid](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm) — 4.5/5 (522 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
23. [Iru](https://www.softwareadvice.co.nz/software/71745/Iru) — 4.9/5 (490 reviews) — Iru is the AI-powered IT \& security platform used by the world's fastest-growing companies to secure their users,...
24. [Atera](https://www.softwareadvice.co.nz/software/125932/atera) — 4.5/5 (453 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
25. [Remote Desktop Manager](https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager) — 4.6/5 (413 reviews) — Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help I...

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## Related Categories

- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)
- [Network Monitoring Tools](https://www.softwareadvice.co.nz/directory/4307/network-monitoring/software)
- [Server Management Software](https://www.softwareadvice.co.nz/directory/4570/server-management/software)
- [IT Service Software](https://www.softwareadvice.co.nz/directory/4207/it-service/software)
- [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software)

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| en | <https://www.softwareadvice.com/it-management/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4563/it-management/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4563/it-management/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4563/it-management/software> |
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Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. 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Rippling provides specialized suites for various needs: Rippling HR manages the employee lifecycle, Rippling Payroll automates payments and direct deposits, IT tools enhance IT security with identity and device management, and the Finance suite integrates corporate cards, expenses, and accounts payable automatically. It also supports global compliance for onboarding and management across countries. Rippling is an all-in-one platform that offers a wide range of features to streamline HR operations, enhance security measures, automate payroll processes and control company costs. With its focus on scalability, security, automation and cost management, Rippling empowers businesses to optimize their workforce operations, reduce risks and achieve operational efficiency across their organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ec57690-a46d-4978-83cf-a6f85c097649.png","url":"https://www.softwareadvice.co.nz/software/410674/rippling","@type":"ListItem"},{"name":"N-sight RMM","position":3,"description":"N-sight RMM is an IT management platform designed for remote monitoring and management of devices, users and endpoints across physical, hybrid and cloud environments. The platform includes remote management features with monitoring and alerting for operating systems such as Windows, macOS, Linux, and iOS. \n\nIt offers automated patch management that functions both within and outside of networks. It also provides drag-and-drop automation with a library of preconfigured scripts. Secure remote access is available with attended and unattended options, using encryption and multi-factor authentication.\n\nN-sight RMM includes a ticketing and billing system to help manage service desk workflows. Features include automated scheduling, tracking and a customizable customer portal. The platform performs continuous network device discovery with performance monitoring and automatic asset detection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/066ef02b-d1be-4edf-bb2a-466de366449f.png","url":"https://www.softwareadvice.co.nz/software/30397/solarwinds-remote","@type":"ListItem"},{"name":"NinjaOne","position":4,"description":"NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.\n\nThe platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.\n\nNinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.softwareadvice.co.nz/software/349671/ninjarmm","@type":"ListItem"},{"name":"Total Network Inventory","position":5,"description":"Total Network Inventory is an on-premises software inventory and PC audit management solution designed for businesses of all sizes. It allows users to scan devices present on a network and provides a report detailing active operating systems, running processes, hardware, software and hotfixes.\n\nTotal Network Inventory helps users manage inventory, software assets, and logs. The solution groups network assets and allows users to attach comments or other information to them. The reports generated by the system can be copied, printed or exported for further use. It also offers search functionality that displays results in real time as the user types.\n\nUsers can manage and view the inventory log to see information about application installation, hardware connection and disk space usage. It allows users to select the exact time and date for the scheduled scans of different asset types. Users can specify different credentials for different asset types in order to increase security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/035f4ba8-64e5-4c65-a469-88e49baab5de.png","url":"https://www.softwareadvice.co.nz/software/157042/total-network-inventory","@type":"ListItem"},{"name":"TeamViewer ONE","position":6,"description":"TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. \nBy bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. \nInstead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. \nTeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. \nFor organizations looking for a solution that’s easy to adapt, efficient to operate, and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.softwareadvice.co.nz/software/99131/teamviewer","@type":"ListItem"},{"name":"monday.com AI Work Platform","position":7,"description":"monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale.\nWith monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together.\n\nBeyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done.\n\nmonday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on.\n\nBecause monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place.\nToday, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/464cd3be-e2b8-4f9b-a572-577e31770f58.png","url":"https://www.softwareadvice.co.nz/software/131008/monday-com","@type":"ListItem"},{"name":"Deel","position":8,"description":"Deel is the only global-first people platform that enables companies to hire, relocate, pay, manage, equip, and support talent in 150+ countries - all within a single, integrated system.\nDesigned for modern global teams, Deel eliminates the complexity of international workforce operations by combining fully owned infrastructure, built-in compliance, and AI-powered workflows. Unlike providers that rely on third-party payroll processors or in-country partners, Deel owns its payroll rails and operates 250 legal entities worldwide, ensuring faster issue resolution, greater accountability, and consistent service delivery.\nToday, Deel supports 40,000 customers and 1.5 million workers globally, powered by 2,000+ in-house experts across payroll, legal, mobility, immigration, HR, and compliance.\nThe platform is structured around six customer-focused pillars: Hire, Relocate, Pay, Manage, Equip, and Services.\nDeel Hire enables companies to compliantly engage employees and contractors worldwide, including Employer of Record services where Deel acts as the legal employer for international hires.\nDeel Mobility supports global relocation and immigration.\nDeel Payroll allows organizations to run payroll in 130+ countries through a self-run or managed model, with 55+ native payroll engines.\nDeel HR centralizes workforce management, including HRIS, performance, compensation, and workforce planning.\nDeel IT streamlines global device provisioning and security.\nDeel Services provides corporate, HR, immigration, equity, and privacy support.\nDeel integrates with existing HRIS, ERP, and accounting systems, allowing companies to adopt modules as needed while maintaining a unified global data layer.\nWith AI embedded directly into operational workflows - not just chat interfaces - Deel helps teams take action across hiring, payroll, mobility, IT, and reporting. The result is a scalable, compliant infrastructure that supports every worker type across 150+ countries, without borders or third-party dependencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca638113-5556-4e21-84ef-1cb5086b886d.png","url":"https://www.softwareadvice.co.nz/software/248344/deel","@type":"ListItem"},{"name":"Wrike","position":9,"description":"Wrike is the trusted work delivery platform where AI extends what people can accomplish. By centralizing all work in one governed, context-rich environment, Wrike helps organizations streamline collaboration, project planning, and task execution while maintaining the control and accountability that complex work demands. Key features include AI Agents, Wrike Copilot, Wrike MCP Server, workflow automations, customizable dashboards, real-time collaboration tools, and advanced reporting. Powered by the Wrike Work Intelligence® Graph, AI acts reliably inside the same roles, permissions, and access controls as your people, making AI-driven actions part of the auditable record of how work gets done. More than 20,000 organizations worldwide, including Siemens, Walmart, and NVIDIA, trust Wrike to deliver their most important work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.softwareadvice.co.nz/software/3777/wrike-pm","@type":"ListItem"},{"name":"Malwarebytes for Business","position":10,"description":"Malwarebytes for Business is a cloud-based cybersecurity suite comprising Malwarebytes Endpoint Protection and Malwarebytes Endpoint Detection and Response. The platform provides  enterprise-class threat detection, isolation, and remediation - driven from the cloud and easy to use for organizations of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94bacb01-a894-4d16-ab69-b244f690eb63.png","url":"https://www.softwareadvice.co.nz/software/354549/malwarebytes-for-business","@type":"ListItem"},{"name":"AVG Antivirus Business Edition","position":11,"description":"AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party managed security service providers (MSSPs), who can use this tool to manage security on behalf of their clients.\n\n\nAVG CloudCare includes a wide range of security features including antivirus, which protects PCs and laptops and detects and removes concealed threats. Files are scanned before employees download them and URLs are scanned while they search online, thus reducing the risk of attack.\n\n\nMeanwhile, AVG CloudCare’s content filtering option enables businesses to monitor, and if necessary block, select websites employees visit to improve workplace efficiency. It also enables protection against spam and encryption for email, and pay-as-you-go cloud backup to defend against potential data loss.\n\n\nFinally, AVG’s remote management tool enables an administrator to manage a company's security from anywhere, on any device. Highly scalable, AVG CloudCare is available as a year or two-year subscription with optional monthly add-ons.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ed46f03-afe4-479b-9e23-7d66eb562445.png","url":"https://www.softwareadvice.co.nz/software/194104/avg-antivirus-business-edition","@type":"ListItem"},{"name":"ManageEngine Endpoint Central","position":12,"description":"Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device environments. It brings together the core functions of endpoint management, patching, software deployment, remote access, mobile device management, and security into a single console, reducing the need to operate multiple disconnected tools.\n\nEndpoint Management Across Every OS\nThe platform supports Windows, macOS, Linux, iOS, Android, and Chrome OS, giving IT teams consistent control across all device types. From initial provisioning through ongoing configuration management to decommissioning, Endpoint Central handles the full device lifecycle without requiring separate solutions for each operating system.\n\nPatch Management\nPatch deployment is automated across operating systems and 1000+ third-party applications. IT teams can define deployment policies, test patches before rollout, schedule updates within approved maintenance windows, and monitor compliance across the fleet. This reduces manual effort and shortens time to remediation.\n\nRemote Desktop and Support\nBuilt-in remote desktop capabilities allow IT technicians to connect to endpoints instantly and resolve issues in real time. File transfer, session recording, and multi-monitor support are included, removing dependency on third-party remote tools and accelerating support for distributed workforces.\n\nSoftware Deployment and Inventory\nApplications can be deployed, updated, or uninstalled across thousands of endpoints simultaneously using custom deployment policies. The platform maintains a continuously updated inventory of hardware and software assets to support license compliance, audit readiness, and capacity planning.\n\nMobile Device Management\nEndpoint Central includes integrated MDM for iOS and Android devices. IT teams can enroll devices, push configuration profiles, distribute applications, enforce security policies, and perform remote actions, including selective or full device wipe. Both corporate-owned and BYOD environments are supported.\n\nOS Imaging and Provisioning\nOS imaging workflows allow IT teams to build, manage, and deploy standardized system images across the organization. New devices can be provisioned quickly and consistently, reducing setup time and ensuring uniform configurations from day one.\n\nEndpoint Security\nSecurity capabilities are built into the platform rather than requiring a separate product. Vulnerability assessment surfaces weaknesses ranked by severity. Application control prevents unauthorized software execution. Device control manages USB and peripheral access. Endpoint privilege management removes unnecessary local admin rights while supporting approved elevation. Browser security policies reduce web-based exposure. BitLocker and FileVault management enforces disk encryption across Windows and macOS.\n\nDeployment Options and Editions\nEndpoint Central is available as a cloud-hosted solution or an on-premises installation. Five editions are available: Free, Professional, Enterprise, UEM, and Security. Each edition builds on the previous, allowing organizations to start with core management capabilities and expand into advanced security features as needs evolve.\n\nWho It Is Built For\nEndpoint Central is used by IT administrators, systems engineers, and security teams across healthcare, finance, education, manufacturing, and the public sector. It is suited for organizations managing hundreds to tens of thousands of endpoints looking to consolidate operations, reduce tool sprawl, and improve security posture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d57da15-7558-433c-b0f1-fc53fdf4affb.png","url":"https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central","@type":"ListItem"},{"name":"EZO","position":13,"description":"Cloud-based enterprise asset management (EAM) software with a built-in CMMS that helps organizations run asset operations with control and visibility. It is built for teams managing equipment and physical assets across sites, departments, and projects, especially in industries where asset availability and readiness directly affect work. The platform centralizes the full equipment workflow so teams can plan, track, move, and maintain shared assets without the usual manual back-and-forth. Teams can manage asset reservations and assignments, standardize check-in and check-out, and keep custody accountability clear across people and locations. Barcode, QR code, and RFID tracking support quick scanning and bulk actions, while the mobile app and scanner integrations make it straightforward to update records from the field, warehouse, or jobsite. To reduce operational delays, a centralized request portal handles asset requisitions, with automated approval workflows and real-time alerts so teams can route requests, enforce policies, and keep handoffs consistent. Dashboards and reporting provide a single source of truth for availability, utilization, movement history, and loss prevention, helping teams decide with confidence and avoid downtime caused by missing or unready equipment. For maintenance, the built-in CMMS module helps teams shift from reactive fixes to proactive upkeep. Teams can schedule preventive maintenance, create work orders, use checklists, track service activity, and maintain a complete service history tied to each asset, which improves reliability, supports compliance, and extends equipment life while keeping assets job-ready for the next assignment. Zoe AI adds a layer of intelligence, helping teams surface issues with better context, highlight patterns, flag exceptions, and support troubleshooting and decision-making using the asset data already in the system. Workflow automation reduces repetitive effort by triggering alerts, reminders, approvals, and follow-ups based on asset status, requests, movements, or maintenance rules, so teams stay consistent at scale. The platform is configurable to match different operational workflows, with customizable fields, role-based access controls, and flexible reporting. Teams can start with pre-built reports or build custom reports to track the metrics that matter to their operation, from inventory and usage to maintenance performance and cost insights. Common buyers include operations, maintenance, facilities, and asset managers in equipment-intensive organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/322bb8f0-94cb-4019-9e2e-bcd9839eb45e.png","url":"https://www.softwareadvice.co.nz/software/25443/ezofficeinventory","@type":"ListItem"},{"name":"Asset Panda","position":14,"description":"Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.\n\n\nAsset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.\n\n\nAsset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b831c1bc-2ed4-41d7-bf27-38298eaf8155.png","url":"https://www.softwareadvice.co.nz/software/191656/asset-panda","@type":"ListItem"},{"name":"GitLab","position":15,"description":"GitLab is your intelligent orchestration platform for DevOps. \n\nGitLab is a unified platform for the full software development lifecycle, consolidating planning, source code management, CI/CD, security, and deployment in a single application. Teams eliminate context switching and manual handoffs, maintaining continuous flow from idea to production.\n\nBuilt-in CI/CD includes code testing, artifact management, environment management, and feature flags. Security runs continuously throughout development: SAST, DAST, dependency scanning, secret detection, container scanning, and IaC scanning.\n\nGitLab Duo Agent Platform brings team-level agentic AI to the entire lifecycle: code generation, automated code review, issue-to-merge-request flows, pipeline remediation, and vulnerability triage. Multiple agents work in parallel while developers steer.\n\nGitLab supports flexible deployment: SaaS, self-managed, dedicated single-tenant, and FedRAMP-compliant environments for government.\n\nContact us to learn more today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a4c64d3-570d-43a0-9ab9-725c546efdf4.png","url":"https://www.softwareadvice.co.nz/software/28004/gitlab","@type":"ListItem"},{"name":"ISL Light","position":16,"description":"ISL Online is a remote desktop and remote support software designed for IT support teams, help desk technicians, managed service providers (MSPs), and enterprise IT departments. It enables secure remote access, control, and troubleshooting of Windows, Mac, Linux, and mobile devices (iOS and Android), with both attended and unattended access options. \n\nOrganizations use ISL Online to resolve technical issues remotely, reduce downtime, and manage distributed IT environments without requiring VPN configuration or firewall changes. MSPs use ISL Online to support multiple client environments from a centralized platform, while enterprises use self-hosted or private cloud deployment options to maintain control over data, infrastructure, and compliance requirements. \n\nAttended remote support \nTechnicians can connect to an end user’s device in real time to view and control the desktop, transfer files, switch between multiple monitors, and communicate via chat or audio/video. Sessions can be paused, resumed, recorded, or transferred between operators. \n\nUnattended remote access \nThe ISL AlwaysOn agent enables permanent, anytime access to remote systems. IT teams can mass deploy agents, organize devices into groups, and access machines without requiring user interaction. \n\nRDP and SSH access \nAccess remote systems using RDP or SSH tunneling without VPN setup or firewall changes, simplifying connectivity across networks. \n\nSecurity and compliance \nAES 256-bit end-to-end encryption (E2EE) with RSA 2048/4096-bit key exchange \nISO/IEC 27001:2022 certified information security management \nISO 14001:2015 Environmental management systems \nGeneral Data Protection Regulation (GDPR) compliance \nTwo-factor authentication (2FA) and single sign-on (SSO) \nSession recording and detailed audit logs \nBlackout (curtain) mode for sensitive environments \nIP and MAC address restrictions and role-based access controls \n\nDeployment options \nCloud (SaaS) with global infrastructure (100+ servers, 99.98% uptime) \nSelf-hosted (on-premises), including air-gapped environments \nManaged Private Cloud for dedicated single-tenant deployment \n\nIntegrations \nISL Online integrates with leading ITSM, RMM, and endpoint management platforms including ServiceNow, Freshdesk, Freshservice, Barracuda RMM, Microsoft Intune, Heimdal, Autotask PSA, HaloITSM, SuperOps, PDQ Connect, and Bitrix24. A full API is available for custom workflows. \n\nPricing \nISL Online offers three hosting options: Cloud, Self-Hosted, and Hybrid (Managed Private Cloud – MPC). Cloud plans are tiered (Starter, Standard, Premium), with user limitations on Starter and Standard, while Premium Cloud supports unlimited users and managed devices. Self-Hosted and Managed Private Cloud (MPC) deployments also support unlimited licensed users and managed devices. A free trial is available without requiring a credit card.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.softwareadvice.co.nz/software/71943/isl-online","@type":"ListItem"},{"name":"JIRA Service Management","position":17,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.co.nz/software/116349/jira-service-management","@type":"ListItem"},{"name":"Splashtop","position":18,"description":"Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop is a secure, high-performing solution to fit specific use-cases. Splashtop is ISO 27001 certified, SOC 2 and GDPR compliant.\n\n-------------------\n\nSplashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.\n\nKey features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.\n\nPricing: Starts at $5/month.\n\n-------------------\n\nSplashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.\n\nKey features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.\n\nPricing: Starts at $17/month.\n-------------------\n\nSplashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.\n\nKey features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.\n\nPricing: Starts at $40/month.\n-------------------\n\nSplashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.\n\nKey features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.\n\nPricing: Contact us for Splashtop Enterprise pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/675f9225-44a1-4463-a09c-10f49274cc4c.png","url":"https://www.softwareadvice.co.nz/software/427625/splashtop-business-access","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":19,"description":"Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.\n\n\nThe self-service portal allows users to submit tickets, track progress and view informative resources from the knowledge base. With Spiceworks, businesses can also create a centralized knowledge base from where users can get information on periodic or regular inquiries. Spiceworks also offers a team management dashboard to help management view and track key performance metrics.\n\n\nSpiceworks also offers an on-premise version for businesses that want to set up and manage their in-house help desk operations locally. IT professionals can also manage tickets on their Android and iOS based smartphones using Spiceworks Mobile app. Professionals can also connect with the global Spiceworks community to share tips and best practices with the global professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.softwareadvice.co.nz/software/365499/spiceworks-network-management-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":20,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.co.nz/software/30413/samanage","@type":"ListItem"},{"name":"Jamf Pro","position":21,"description":"Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.\n\n\nThe application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.\n\n\nJamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.softwareadvice.co.nz/software/228817/jamf-pro","@type":"ListItem"},{"name":"SysAid","position":22,"description":"SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity.\n\nThe platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Iru","position":23,"description":"Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & Security teams time and control back.\n\nThe Problem\nIT & Security teams today juggle dozens of point solutions with separate consoles and data silos. There's no shared context or single view, so work slows and risk grows. Nearly half of teams cite overlapping tools as their top challenge. The stack is the problem.\n\nIru collapses the stack by bringing together the capabilities every business relies on. When they live in one place, they inform each other, and everything works better.\n\nAt the core is the Iru Context Model—a living map of your environment. On top of it sits Iru AI, which transforms complex data into clear, strategic insights and enables all products to inform and improve each other.\n\nThe Platform\nIru gives you a single view of your users, apps, and devices through six integrated products:\n- Workforce Identity delivers passwordless single sign-on with device-bound passkeys, context-aware access to every app, and automated user lifecycle management.\n- Endpoint Management provides advanced automation to onboard users, update apps, and enforce policies across Apple, Windows, and Android—all with a single lightweight endpoint agent.\n- Endpoint Detection & Response stops advanced and emerging threats with machine learning-enhanced detections, autonomous containment, and remediation in real time across Mac and Windows.\n- Vulnerability Management gives full visibility into software risk on Mac and Windows with autonomous response to patch vulnerable software, prioritized by Iru AI.\n- Compliance Automation is AI-native—transforming frameworks into tailored controls, breaking them into tasks, and mapping evidence automatically to keep you audit-ready.\"\n- Trust Center provides a public portal to share certifications, reports, and security posture to accelerate deals, with security questionnaires answered by Iru AI.\n\nBuilt for the AI Era\nIru AI is designed from the ground up to connect agents across identity, endpoints, and compliance. Powered by the Iru Context Model, it understands your users, devices, and apps to act safely, intelligently, and in context across your organization. This gives IT & Security teams time and control back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.softwareadvice.co.nz/software/71745/Iru","@type":"ListItem"},{"name":"Atera","position":24,"description":"Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more.\n\nIntroducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.softwareadvice.co.nz/software/125932/atera","@type":"ListItem"},{"name":"Remote Desktop Manager","position":25,"description":"Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage.\n\nWho It’s For\n\nIndependent IT professionals and freelancers who need a reliable way to organize and secure multiple connections.\n\nSMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely.\n\nMSPs and helpdesk technicians managing remote sessions across multiple clients or departments.\n\nEnterprises needing scalability, advanced auditing, and integration with identity providers.\n\nUnique Benefits\n\nCentralized Remote Connection Management\nRDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently.\n\nSecure Credential Handling\nPasswords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely.\n\nAccess Control & Compliance\nMulti-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO.\n\nWork Anywhere, Anytime\nRDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected.\n\nScalability to Fit Any Team\n\nFree / Solo Edition: Perfect for independent users who don’t need team-sharing features.\n\nTeam Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs.\n\nSupport You Can Count On\n\nWith Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs.\n\nThe Bottom Line\n\nRemote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3d6454-af7d-4469-85dd-d1cd3dd4a53d.png","url":"https://www.softwareadvice.co.nz/software/116733/remote-desktop-manager","@type":"ListItem"}],"numberOfItems":25}
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