---
description: Discover the best Digital Adoption Platforms in New Zealand. Compare top Digital Adoption Platforms tools with customer reviews, pricing and free demos.
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title: Best Digital Adoption Platforms in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Digital Adoption Platforms

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## Products

1. [WalkMe](https://www.softwareadvice.co.nz/software/10398/walkme) — 4.4/5 (63 reviews) — WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience man...
2. [ClickLearn](https://www.softwareadvice.co.nz/software/261144/click-learn) — 4.3/5 (22 reviews) — ClickLearn is a Digital Adoption Platform designed to capture work processes in enterprise software and generate lear...
3. [Product Fruits](https://www.softwareadvice.co.nz/software/336906/product-fruits) — 4.7/5 (89 reviews) — Product Fruits is a customer onboarding platform designed to improve user adoption and retention through interactive ...
4. [Regale](https://www.softwareadvice.co.nz/software/368643/regale) — 4.5/5 (2 reviews) — Regale is the world’s first Seller Showtime Platform that transforms how enterprise software teams deliver product de...
5. [Adobe Learning Manager](https://www.softwareadvice.co.nz/software/52757/adobe-learning-manager) — 4.3/5 (682 reviews) — Adobe Learning Manager an award-winning cloud-based learning management system (LMS) that addresses personalized lear...
6. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
7. [Bloomfire](https://www.softwareadvice.co.nz/software/127546/bloomfire) — 4.4/5 (254 reviews) — Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects e...
8. [Pendo](https://www.softwareadvice.co.nz/software/165586/pendo) — 4.5/5 (238 reviews) — Pendo is a product management solution that helps businesses in educational technology, healthcare and financial serv...
9. [Custify](https://www.softwareadvice.co.nz/software/148852/custify) — 4.9/5 (135 reviews) — Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain c...
10. [ChurnZero](https://www.softwareadvice.co.nz/software/77862/churnzero) — 4.7/5 (130 reviews) — ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand th...
11. [Rocketlane](https://www.softwareadvice.co.nz/software/373891/rocketlane) — 4.7/5 (128 reviews) — Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system....
12. [Appcues](https://www.softwareadvice.co.nz/software/210949/appcues) — 4.8/5 (100 reviews) — Create stunning in-app experiences in minutes without any help from your developers. Design beautiful, personalized e...
13. [Thought Industries](https://www.softwareadvice.co.nz/software/25991/thought-industries) — 4.5/5 (80 reviews) — Thought Industries is the Customer Learning \& Intelligence Platform that turns customer education into growth. Cr...
14. [Whatfix](https://www.softwareadvice.co.nz/software/83106/whatfix) — 4.6/5 (77 reviews) — Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify p...
15. [Bento](https://www.softwareadvice.co.nz/software/252766/bento) — 5.0/5 (71 reviews) — bento is an email marketing and automation platform built for fast-growing online businesses. It helps companies reta...
16. [KoalaWriter](https://www.softwareadvice.co.nz/software/420293/koala-ai) — 4.5/5 (70 reviews) — KoalaWriter is a cloud-based AI content generation tool built for content creators, bloggers, SEO professionals, and ...
17. [Amplitude](https://www.softwareadvice.co.nz/software/76608/amplitude) — 4.6/5 (68 reviews) — Amplitude is a product analytics platform that helps businesses to track visitors with the help of collaborative anal...
18. [Fullstory](https://www.softwareadvice.co.nz/software/75267/fullstory) — 4.6/5 (67 reviews) — Fullstory is a behavioral data platform that helps e-commerce, financial services, gaming, and SaaS businesses unders...
19. [GUIDEcx](https://www.softwareadvice.co.nz/software/349977/guidecx) — 4.7/5 (64 reviews) — GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project mana...
20. [iorad](https://www.softwareadvice.co.nz/software/263933/iorad) — 4.7/5 (59 reviews) — Capture once. Reach everyone. Train anything. iorad automatically captures any workflow on any desktop or web applica...
21. [Userpilot](https://www.softwareadvice.co.nz/software/108924/userpilot) — 4.6/5 (57 reviews) — Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated be...
22. [Froged](https://www.softwareadvice.co.nz/software/180817/froged) — 4.5/5 (56 reviews) — FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and pr...
23. [Skalin](https://www.softwareadvice.co.nz/software/322799/skalin) — 4.9/5 (55 reviews) — Skalin is the AI-powered Customer Success Platform for Mid-Market B2B SaaS teams. It brings together all your custome...
24. [UserGuiding](https://www.softwareadvice.co.nz/software/180907/userguiding) — 4.7/5 (52 reviews) — UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code ...
25. [MeltingSpot](https://www.softwareadvice.co.nz/software/438069/meltingspot) — 4.6/5 (49 reviews) — MeltingSpot is the first Digital Adoption \& User Training Platform built to help every user master software and A...

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## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Customer Success Software](https://www.softwareadvice.co.nz/directory/4628/customer-success/software)
- [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Client Onboarding Software](https://www.softwareadvice.co.nz/directory/4483/client-onboarding/software)

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| en | <https://www.softwareadvice.com/digital-adoption-platform/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4379/digital-adoption-platform/software> |
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It is used by software companies, SaaS providers, and digital product teams to simplify onboarding processes, reduce churn, and enhance product engagement without requiring coding knowledge.\n\nThe platform includes features such as interactive tours and guides that help users navigate applications, onboarding checklists that break down complex tasks, and contextual hints and tooltips that highlight key functionalities. It provides in-app announcements through pop-ups, banners, and newsfeeds to share updates. Tools for measuring user satisfaction, such as NPS surveys, are included, along with a feedback widget for gathering user input. A 24/7 in-app support button is available for assistance.\n\nAI-powered features automate the creation of welcome tours, feature guides, and announcements, streamlining content development. Onboarding flows can be triggered based on user activities using custom events. A knowledge base organizes content for self-service support. 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Designed for today’s complex, fast-moving sales environments, Regale empowers every seller—not just sales engineers—to deliver confident, consistent, and compelling product demos in seconds. \n\nUsing guided, ready-to-launch demo experiences, Regale turns every seller into a product storyteller who can show the product early and often, qualify deals faster, and accelerate revenue without adding costly headcount.\n\nLaunch live demos instantly with built-in presenter notes and navigation guidance. \n\nFind and tailor the perfect demo for any buyer persona or industry in seconds. \n\nShow real products safely and consistently—even in rapidly changing cloud environments. \n\nTrack what’s working through analytics on demo usage, engagement, and deal impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8f48843-28a4-4987-9e3a-0d60d262fad9.jpeg","url":"https://www.softwareadvice.co.nz/software/368643/regale","@type":"ListItem"},{"name":"Adobe Learning Manager","position":5,"description":"Adobe Learning Manager an award-winning cloud-based learning management system (LMS) that addresses personalized learning experiences at scale for customers, partners and employees alike. \n\nLearning Manager is a headless learning platform that allows for out-of-the-box integrations with Experience Manager Sites or any other CMS through open APIs to create brand-integrated experiences. \n\nAlso available as a standalone learning platform, Learning Manager offers best-in-class AI recommendations based on learner skills, course history, peer activity and interests. \n\nLearners can consume any content without worrying about formats through the unified Fluidic Player. The immersive browsing and search experience offers learners an opportunity to go through detailed course catalogs and check course teasers. \n\nAutomation in Learning Manager allows auto-assigning course enrollments, certifications, reports and notifications. \n\nBuilt to scale up hybrid learning programs. Administrators can create, manage and get feedback on virtual classes from the learning platform. With gamification and social learning features, organizations can keep all their employees, customers and partners engaged in a dynamic learning environment. \n\nWith several integrations like SFDC, Workday, Microsoft Power BI- it is easy for organizations to synchronize learning as a part of every activity and visualize the impact in detailed dashboards. With Marketo Engage integration organizations can use learning data to retarget partner and customers as well. In addition, integration with Adobe Commerce can help organizations sell their courses directly to partners and customers. \n\nLearning Manager comes with best-in-class performance tools such as Akamai CDN and Brightcove video streaming. Content and platform security is assured by FedRAMP Security Management and SOC2 TYPE 2 Certifications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ccbff0f-27f0-491c-9b11-addb5bdbc4b5.png","url":"https://www.softwareadvice.co.nz/software/52757/adobe-learning-manager","@type":"ListItem"},{"name":"Tidio","position":6,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.co.nz/software/157633/tidio-chat","@type":"ListItem"},{"name":"Bloomfire","position":7,"description":"Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. \n\nBloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. \n\nWith a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2409452f-f3d3-4c97-889d-721ef53006b7.png","url":"https://www.softwareadvice.co.nz/software/127546/bloomfire","@type":"ListItem"},{"name":"Pendo","position":8,"description":"Pendo is a product management solution that helps businesses in educational technology, healthcare and financial services streamline operations related to customer retention, user onboarding, product planning and more. It enables data analysts to track specific features and overall product usage across web and mobile applications.\n\nPendo allows team members to create and distribute surveys and polls to generate quantitative as well as qualitative insights into customer sentiments. The product roadmap module enables staff members to visualize product strategy and create plans based on multiple criteria, including features, timeline and segment. Additionally, it lets employees capture, prioritize and manage customer feature requests, facilitating product optimization and revenue generation processes.\n\nPendo offers integration with several third-party solutions, such as Algolia, Figma, HubSpot, Jira, Microsoft Teams, Slack, Salesforce and Tableau. Pricing is available on request and support is extended via live chat, documentation, FAQs phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.softwareadvice.co.nz/software/165586/pendo","@type":"ListItem"},{"name":"Custify","position":9,"description":"Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities.\n\n\nCustify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. \n\n\nCustify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26e4534a-67b3-4320-b047-5966458deddc.png","url":"https://www.softwareadvice.co.nz/software/148852/custify","@type":"ListItem"},{"name":"ChurnZero","position":10,"description":"ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the processes of enhancing customer experience through relevant touch-points such as improvising in-app content.\n\n\nKey features of ChurnZero include account alerts, account management, communication management, customer engagement, lifecycle management, health score, onboarding, revenue management, usage tracking/analytics and win/loss analysis. Well-suited for small to large enterprises, it aims to deliver personalized experiences to customers across all products and services.   \n\n\nChurnZero integrates with Salesforce, NetSuite, Intercom, HubSpot, HelpScout, Gmail, Zoho CRM, QuickBooks, Teamwork Desk, Freshsales, and more. Support is extended via phone, documentation and an online help desk, and pricing is available via annual subscription.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29d11551-afdd-45d8-aa9a-3bb3a33bb620.png","url":"https://www.softwareadvice.co.nz/software/77862/churnzero","@type":"ListItem"},{"name":"Rocketlane","position":11,"description":"Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system. Run your entire service delivery engine effortlessly—keeping projects on track, optimizing resource utilization, and eliminating revenue leakage before it happens.\n\nPlus, our state-of-the-art client-facing experience keeps clients aligned every step of the way, delivering transparency and trust.\n\nRocketlane is the only PSA tool that seamlessly bridges the gap between operational efficiency and exceptional service delivery, empowering PS leaders to drive growth and profitability with confidence!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b57c9a41-3317-49e4-acc2-4a2e294436c8.jpeg","url":"https://www.softwareadvice.co.nz/software/373891/rocketlane","@type":"ListItem"},{"name":"Appcues","position":12,"description":"Create stunning in-app experiences in minutes without any help from your developers. Design beautiful, personalized experiences that feel native to your product with our no-code Builder. Deliver the right experience to the right user, at the right time with our powerful targeting engine. Measure product adoption and the impact of your experiences with our turnkey event visualizations and dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c299f6b7-6487-48a4-97ea-6f3e1b3e6f9f.png","url":"https://www.softwareadvice.co.nz/software/210949/appcues","@type":"ListItem"},{"name":"Thought Industries","position":13,"description":"Thought Industries is the Customer Learning & Intelligence Platform that turns customer education into growth. Create, deliver, monetize, and measure learning for customers, partners, and the market. \n\nUnlike traditional LMS platforms that silo content and measure completion, Thought Industries offers personalization at scale to influence behavior and outcomes. \n\n - Segment learning for different audiences with learning paths, custom portals, and appropriate privacy controls.\n - Deliver on-demand courses and instructor-led training from a single platform.\n - Enhance the learner experience with AI video, coaching, and custom recommendations.\n - Offer guidance beyond the LMS with omni-channel learning and content syndication.\n - Boost demand and influence sales pipeline by opening courses and content to prospective customers without a log-in.\n - Increase brand visibility in AI search results by structuring and indexing learning content for AI assistants like ChatGPT, Gemini, and Claude.\n - Capture value from premium learning experiences with native eCommerce capabilities and flexible monetization options.\n - Award certifications and digital credentials for product knowledge and professional skills to build brand awareness and customer loyalty.\n - Author, update, and manage your learning catalog from inside Claude with Thought Industries for Claude.\n - Unify learning across your customer academy, product documentation, in-product tutorials, and help center through pre-built integrations and content structured for agentic delivery.\n - Track customer engagement, identify unmet needs, and assess the impact of learning on business goals with data and analytics you can connect to your tech stack.\n\nDrive adoption, improve retention, and prove the business impact of learning.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85b12ba7-85db-4b5a-91a4-f9248aaec43e.png","url":"https://www.softwareadvice.co.nz/software/25991/thought-industries","@type":"ListItem"},{"name":"Whatfix","position":14,"description":"Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a522a079-45c7-4690-897c-93c735a29c17.png","url":"https://www.softwareadvice.co.nz/software/83106/whatfix","@type":"ListItem"},{"name":"Bento","position":15,"description":"bento is an email marketing and automation platform built for fast-growing online businesses. It helps companies retain customers, grow revenue, and scale through powerful email, SMS, chat, and marketing automation capabilities. bento offers a free thirty-day trial and five-minute setup for new users.\n\nSome key features include the ability to send targeted messages to customers at scale, create customized automations triggered by user behavior and purchases, engage in personalized conversations across live chat, social media, and email, and track the entire customer journey from advertisement to sale with accurate analytics. bento also provides real-time twenty-four hours seven days a week community support, hundreds of integrations, a drag and drop workflow builder to quickly create automations, and tools to safely send aesthetically pleasing emails with deliverability guarantees.\n\nbento is designed for fast-growing startups, online businesses, marketers, software engineers, content creators, e-commerce platforms, and advertising agencies who want an all-in-one platform to communicate with customers across channels and automate marketing workflows. With features like unlimited inboxes, a customizable email builder, the ability to connect email, Facebook, Twitter, and more to unify conversations, and proactive list cleaning to avoid blacklists, bento provides the capabilities fast-moving companies need to scale effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e15e4453-4169-4de0-a276-8d1eafa1b282.png","url":"https://www.softwareadvice.co.nz/software/252766/bento","@type":"ListItem"},{"name":"KoalaWriter","position":16,"description":"KoalaWriter is a cloud-based AI content generation tool built for content creators, bloggers, SEO professionals, and small to mid-sized businesses looking to produce written content at scale. KoalaWriter helps users generate long-form articles, product descriptions, and other web copy directly from a browser, with no installation required. Core features include AI-assisted writing, SEO optimization guidance, keyword targeting, and one-click article generation, which reduces the time needed to produce publish-ready content. The platform is suited for e-commerce, marketing agencies, and independent publishers who need to maintain a steady output of written material. Users can customize tone, structure, and content focus to match their brand voice. Support is available through a knowledge base and email, giving users access to documentation and direct assistance when needed.","image":"https://images.g2crowd.com/uploads/product/image/ce79fb9fdd91eedf3105e13aa6c981bb/koalawriter.png","url":"https://www.softwareadvice.co.nz/software/420293/koala-ai","@type":"ListItem"},{"name":"Amplitude","position":17,"description":"Amplitude is a product analytics platform that helps businesses to track visitors with the help of collaborative analytics. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis. It helps businesses grow by using conversion and retention metrics.  \n\n\nAmplitude’s features include insights into customer experience, growth engine (beta) for product iteration, creating product portfolios, and SQL access for custom queries. The behavioral platform helps in creating a 360-degree view across the customers' journey. Its growth engine generates hypotheses data by observing customer behavior while also amplifying winning features and campaign ideas.\n\n\nAmplitude provides features including the ability to set product strategy, improve user engagement, optimize conversion and drive retention. These solutions help in measuring the impact of experiments and new releases. Additionally, it benchmarks new features against old ones.\n\n\nAmplitude integrates with third-party software and platforms such as Adjust, Amazon, AppsFlyer, Apptimize, Branch, Google Play, Iterable, iTunes, Kochava, Leanplum and mParticle.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/14384514-4f61-4993-8c04-7968fa1ebfb0.png","url":"https://www.softwareadvice.co.nz/software/76608/amplitude","@type":"ListItem"},{"name":"Fullstory","position":18,"description":"Fullstory is a behavioral data platform that helps e-commerce, financial services, gaming, and SaaS businesses understand how users interact with their web and mobile products. It serves teams of all sizes, from startups and small teams to large enterprises.\n\nThe software is cloud-based and accessible via browser, with options to export behavioral data to customer-managed data warehouses such as Snowflake and Google BigQuery.\n\nCore features include session replay, heatmaps, click maps, conversion funnels, and autocapture of user interactions with no manual tagging required. Frustration signals like rage clicks are detected automatically. In-app guides, product tours, NPS, and surveys help teams engage users directly. AI-powered tools surface conversion opportunities, summarize sessions, and detect anomalies without manual investigation. Mobile app analytics and workforce analytics for internal tools are also included.\n\nProduct, engineering, marketing, and support teams can use Fullstory to identify friction points and align around shared behavioral data. Integrations are available with Salesforce, Snowflake, Google BigQuery, Segment, Zapier, and other platforms.\n\nPrivacy controls include a private-by-default data capture mode, with SOC 2 and ISO 27001 certifications. Support is available through a knowledge base, and a free plan is offered for individuals and small teams.","image":"https://images.g2crowd.com/uploads/product/image/7c9a73590d298181d8d2df5c933c8f93/fullstory.png","url":"https://www.softwareadvice.co.nz/software/75267/fullstory","@type":"ListItem"},{"name":"GUIDEcx","position":19,"description":"GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties.\n\nWith over 300,000 projects successfully completed, GUIDEcx helps teams shorten time to value, reduce churn, and increase team capacity through intelligent automation and customer engagement. \n\nTask automation, role-based project views, intelligently forecasted end dates, and engagement through the portal, email, or mobile app make it easy to guide users through onboarding projects. \n\nPlus, with the GUIDEcx Recipe Builder (native iPaaS solution), you can streamline your tech stack with custom-built integrations to any software solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e684d417-5542-4da8-9cd4-a9a73b89aefc.jpeg","url":"https://www.softwareadvice.co.nz/software/349977/guidecx","@type":"ListItem"},{"name":"iorad","position":20,"description":"Capture once. Reach everyone. Train anything.\n\niorad automatically captures any workflow on any desktop or web application and transforms it into interactive, step-by-step training content. \n\nInstantly ready to use with Storyteller AI, iorad turns what used to be hours of documentation work into a tutorial you can share before the browser tab closes. From first capture to published training content, the entire process takes minutes, not days.\n\nRecord your workflow once and every format is generated in seconds, ready to reach every type of learner without any additional work on your end.\n\nWhile other tools give you one static output, iorad generates six learning modes from a single capture, meeting every learner where they are:\n\n✅ Try: a fully interactive, guided walkthrough that lets learners practice the real workflow in a safe environment before going live in the actual tool\n\n✅ Watch: an auto-generated video for learners who need to see a process before they do it\n\n✅ Slide: a structured slideshow format ideal for presentations, onboarding sessions, and instructor-led training\n\n✅ Scroll: a scannable, step-by-step reference list for on-the-job lookups and quick reminders\n\n✅ Quiz: a graded learning experience that tests comprehension, tracks completion, and confirms retention\n\n✅ Do: real-time, step-by-step guidance delivered directly inside the live application, so learners never have to leave the tool they're learning\n\nEvery learner is different. iorad covers them all. And when questions come up that a tutorial doesn't answer, Librarian AI can respond directly.\n\nBuilt for scale with unlimited learners, iorad doesn't charge per seat or per viewer. Whether you're training 10 employees or 10,000 customers, your costs stay flat no matter how large your audience grows. For organizations with broad training needs across employees, customers, and partners, it's the most cost-efficient tutorial platform available.\n\nOne platform for employee training, digital adoption, and customer education.\nEmployee onboarding: get new hires productive on the tools and processes they need from day one, without depending on live walkthroughs, shadowing, or busy subject matter experts. Every process they need to know is captured, organized, and ready to access on demand from their first week.\n\nDigital adoption: guide employees through software rollouts and process changes with in-app tutorials that meet them inside the tools they're actually using. Reduce support tickets, accelerate adoption, and lower the cost of every system change across the organization.\nCustomer education: deliver scalable, self-service training that shortens customer onboarding time, reduces churn, and cuts support volume without adding headcount. Customers learn at their own pace, in the format that works for them, inside the products they're trying to adopt.\n\nKnowledge base and SOPs: turn any process into a living, shareable tutorial that stays up to date, is always findable, and works inside whatever knowledge base your team already uses. With Librarian AI, team members can ask plain-language questions and get instant answers from your entire training library.\n\nSales enablement: give reps the product knowledge and process training they need, in the formats they will actually use, on demand, without scheduling a session. From new hire ramp to product update rollouts, iorad keeps every rep trained and ready.\n\nEvery tutorial is instantly ready to share via link, embed, or integration within your LMS, knowledge base, help center, CRM, or any tool in your existing tech stack, with no reformatting or re-exporting required.\n\nGlobal-ready from day one. Deliver guidance in any language, embedded within the tools your learners use every day. With multilingual support built in, there's no need for separate content versions or parallel localization workflows.\n\n✨ Trusted by 45K+ organizations · 1M+ tutorials created · 30M+ learners reached","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/634b63d0-3413-417c-a737-4e258a00719f.png","url":"https://www.softwareadvice.co.nz/software/263933/iorad","@type":"ListItem"},{"name":"Userpilot","position":21,"description":"Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated behavior-driven triggers to improve product adoption and customer onboarding processes. Managers can segment users based on specific attributes or in-app events and create multilingual walkthroughs, tips or hints to improve clients' overall experience.\n\n\nEnterprises can build experiences by adding custom triggers or conditions and preview them across staging/production environments. It allows administrators to perform A/B testing on in-app experiences, set up milestones for clients and track users' engagement rates via actionable analytics. Additionally, professionals can create net promoter score (NPS) surveys, customize them according to organizational requirements and generate scores to determine clients' satisfaction rates with the product.\n\n\nUserpilot facilitates integration with several third-party applications including Google Analytics, Amplitude, Intercom and Segment. Pricing is available on monthly or annual subscriptions and support is extended via documentation, phone and an inquiry form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b9dc00b-b94e-45c2-b4b2-693c14c306a4.png","url":"https://www.softwareadvice.co.nz/software/108924/userpilot","@type":"ListItem"},{"name":"Froged","position":22,"description":"FROGED was designed with your growth in mind. This means you are in the driver seat from your customer success and product teams to your marketing touch points. \n\nOur focus is on the entire customer journey from Onboarding and retention to proactive customer support.\n\nWe provide complete customization with our scalable and adaptable technology from -\n* Behavioral segmentation\n* Product Flows\n* Knowledge Base \n* Email campaigns\n* NPS Surveys\n* In-app widget\n* +2k integrations and API\n* Dedicated CS Manager and Dev team","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.softwareadvice.co.nz/software/180817/froged","@type":"ListItem"},{"name":"Skalin","position":23,"description":"Skalin is the AI-powered Customer Success Platform for Mid-Market B2B SaaS teams. It brings together all your customer data, makes sense of it with AI, and gives your team the clarity to protect revenue and grow accounts — without adding headcount.\n\nSkalin sits on top of your CRM (Salesforce, HubSpot, Pipedrive and more). It doesn't replace it — it adds the Customer Success layer your CRM was never built for, connecting your product, support and billing data into one intelligent workspace.\n\n🔎 A true 360° view of every customer\nYour CSMs shouldn't piece information together across five open tabs. Skalin turns scattered, unstructured data into one intelligent customer record — product usage, conversations, meetings, NPS, revenue and support, all in one place. Your team reads the whole story of an account at a glance, instead of a chapter at a time.\n\n✨ Instant clarity on every account, with Skalin AI\nSkalin AI reads every customer touchpoint and delivers full context in seconds. It connects the dots across all signals — adoption, conversations, meetings, NPS, revenue — to give a complete picture of each relationship. Before every call, it pulls everything relevant so your CSMs walk in fully briefed, with no prep time wasted. Ask anything about a customer — \"what happened in the last three touchpoints?\", \"what has this account been struggling with?\" — and get an immediate answer, drawn from your real data. No tab-switching, no manual search.\n\n📊 Spot the drift early, with Health Scores that learn\nSkalin's AI agents watch your portfolio around the clock and surface churn risk 3 to 4 weeks before an account goes cold. They catch what humans miss: fading usage, a growing silence, a shift in tone. The score self-calibrates from your real churn signals — no rules to write, no thresholds to tune — and gets sharper over time. When a customer announces they're leaving, the game is usually already over. Skalin raises the alarm long before that.\n\n⚡ Cut the busywork with automated Playbooks\nTurn your best CSMs' process into automated workflows, triggered by customer signals rather than a calendar. Skalin handles the repetitive follow-ups and task assignments, so your team spends its time on customers instead of admin — and delivers a consistent experience across your whole portfolio.\n\n🤝 Keep customers aligned with the Client Portal\nStop sending status emails and start sharing a workspace. The Client Portal is a branded space where your team and your customers stay aligned on goals, tasks and milestones — keeping momentum between meetings and accelerating time-to-value.\n\n🚀 Why Mid-Market teams choose Skalin\nLive in under a month, not the three to four months heavier platforms often require. No dedicated admin needed to run it. Priced for your size, not an enterprise budget. Skalin is a genuine alternative to platforms like Gainsight and Planhat — good tools, often calibrated for organisations far larger than yours, with the setup time and complexity that come with them.\n\nBuilt for CS teams of roughly 1 to 15 people at B2B SaaS companies who want a platform their team will actually adopt and use every day. Among the top-rated Customer Success platforms on G2, rated 4.9/5 by the teams who use it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65ef3a73-edd5-4e58-8651-3812008047cf.jpeg","url":"https://www.softwareadvice.co.nz/software/322799/skalin","@type":"ListItem"},{"name":"UserGuiding","position":24,"description":"UserGuiding empowers product teams to boost user activation and drive revenue growth through its all-in-one, no-code platform. Quickly implement superior self-service experiences that enhance user adoption and minimize support needs without breaking the bank. With UserGuiding, you can:\n\n        •        Activate users with interactive in-app guides and walkthroughs\n        •        Boost feature adoption with personalized onboarding flows\n        •        Offer AI-powered self-serve help to reduce support tickets\n        •        Announce product updates effectively within your app\n        •        Collect user feedback seamlessly to improve your product\n\nJoin 1,000+ teams who trust UserGuiding for the fastest implementation and exceptional value. Drive revenue growth effortlessly and achieve lasting user engagement with UserGuiding—the smartest choice for product teams seeking superior self-service solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c429b9c2-12fc-47f8-b843-3263cc1e13be.jpeg","url":"https://www.softwareadvice.co.nz/software/180907/userguiding","@type":"ListItem"},{"name":"MeltingSpot","position":25,"description":"MeltingSpot is the first Digital Adoption & User Training Platform built to help every user master software and AI faster, with less friction, and with guidance and training that actually drives long-term adoption.\n\nWhile traditional Digital Adoption Platforms focus mainly on walkthroughs and tooltips, MeltingSpot goes further by combining guidance + real in-app learning.\n\nThe platform delivers contextual, proactive, and personalized guidance and training experiences directly inside the software, where learning actually happens.\n\nDesigned for both SaaS vendors and large enterprises, MeltingSpot adapts to two major adoption challenges:\n- Helping customers adopt and activate features inside SaaS products\n- Helping employees master internal tools like ERP, CRM and more… And leverage AI wherever it can be.\n\nMeltingSpot also includes an AI-powered content engine, enabling teams to instantly turn PDFs, videos, or documents into ready-to-use in-app learning modules.\n\n\n\nI - Key Use cases\n\n🔵 For SaaS Vendors: Customer Software Adoption\nMeltingSpot helps Customer Success and Product Marketing teams scale digital customer success by delivering in-app guidance and training that make users autonomous.\n\nUse cases:\n- Customer Onboarding: Make onboarding effortless for every new customer with guided, in-product journeys.\n- Digital Customer Success: Scale your CS impact with in-app guidance and training, without adding headcount.\n- Customer Education: Keep your customers learning, engaged, and loyal with a continuous in-app education layer.\n- Product Marketing: Turn every feature launch into real product adoption with targeted in-app announcements and training.\n\nTypical outcomes: faster onboarding, higher feature adoption, and reduced support load.\n\n\n🟣 For Large Enterprises: Employee Software Adoption\n\nMeltingSpot improves the way employees adopt mission-critical tools by delivering continuous, in-workflow training, far beyond one-off classroom sessions or lengthy documentation.\n\nUse cases:\n- Change Management: Support large-scale software rollouts with in-app training assistants that reduce friction.\n- AI Transformation: Accelerate AI features adoption where work gets done, inside the tools employees already use.\n- Sales Enablement: Train your sales teams where they sell, directly in their CRM.\n\nTypical outcomes: better tool mastery, improved productivity, and fewer errors or support escalations.\n\n\n\nII - What makes MeltingSpot unique\n\n- A next-gen DAP that combines guidance + training, not just step-by-step walkthroughs\n- AI-powered content creation (from PDFs, videos, articles…)\n- Personalized delivery based on user activity, behavior, and skills\n- Lightweight, no-code deployment with minimal setup\n- A cost-efficient adoption model: as user autonomy increases, reliance on live training, support tickets, and manual enablement decreases, helping teams control and reduce adoption and training costs over time\n- Designed for both customer and employee software adoption\n\n\n\nIII - Results observed by customers\n\n- Accelerated software and feature adoption\n- Higher user satisfaction and autonomy\n- Significant reduction in support and training overhead\n- Improved data quality and process compliance for enterprises\n\n\n\nIV - Trusted by SaaS vendors and global enterprises\n\nMeltingSpot is trusted by software companies looking to reduce customer adoption friction, and by large enterprises seeking to improve employee mastery of business-critical tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b4e2dc5-50c1-44b6-b31d-bf2f1f42c996.png","url":"https://www.softwareadvice.co.nz/software/438069/meltingspot","@type":"ListItem"}],"numberOfItems":25}
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