---
description: Discover the best Waitlist Software in New Zealand. Compare top Waitlist Software tools with customer reviews, pricing and free demos.
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title: Best Waitlist Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Waitlist Software

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## Products

1. [OpenTable](https://www.softwareadvice.co.nz/software/439120/opentable) — 4.7/5 (1319 reviews) — OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoot...
2. [SpotOn](https://www.softwareadvice.co.nz/software/96536/spoton-restaurant) — 4.2/5 (370 reviews) — SpotOn Restaurant is a cloud-based point-of-sale solution that enables businesses to streamline processes related to ...
3. [Square Appointments](https://www.softwareadvice.co.nz/software/372595/square-appointments) — 4.5/5 (256 reviews) — Square Appointments is a cloud-based appointment management solution that enables professionals to manage bookings, a...
4. [Genius](https://www.softwareadvice.co.nz/software/435569/Heartland-Restaurant-POS) — 4.5/5 (185 reviews) — Tired of juggling multiple disconnected systems? You deserve a POS that does it all. Whether you’re running a retail ...
5. [Qminder](https://www.softwareadvice.co.nz/software/166948/qminder) — 4.8/5 (93 reviews) — Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, t...
6. [Now Book It](https://www.softwareadvice.co.nz/software/202351/now-book-it) — 4.9/5 (92 reviews) — Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage...
7. [WaitWell](https://www.softwareadvice.co.nz/software/322615/waitwell) — 4.9/5 (84 reviews) — WaitWell is a secure, flexible platform for managing queues and appointments, built to help organizations deliver fas...
8. [DoctorConnect](https://www.softwareadvice.co.nz/software/427899/doctorconnect) — 4.8/5 (71 reviews) — DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations an...
9. [TablesReady](https://www.softwareadvice.co.nz/software/264743/tablesready) — 4.7/5 (66 reviews) — TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your custome...
10. [Waitwhile](https://www.softwareadvice.co.nz/software/270151/waitwhile) — 4.7/5 (63 reviews) — Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from gue...
11. [FlexBooker](https://www.softwareadvice.co.nz/software/23282/flexbooker) — 4.7/5 (42 reviews) — FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, cl...
12. [Pomelo Health](https://www.softwareadvice.co.nz/software/433926/pomelo-health) — 4.2/5 (41 reviews) — Pomelo by TELUS Health helps clinics streamline scheduling, intake and patient communications with EMR-connected digi...
13. [Carbonara](https://www.softwareadvice.co.nz/software/322809/carbonara) — 4.8/5 (36 reviews) — Carbonara App is a free digital waitlist and restaurant reservation system that allows you to seamlessly handle both ...
14. [iVision Mobile](https://www.softwareadvice.co.nz/software/347008/ivision-mobile) — 4.7/5 (27 reviews) — iVision Mobile provides businesses with industry-leading mobile communications software. Combining cutting-edge techn...
15. [Servme](https://www.softwareadvice.co.nz/software/422558/servme) — 4.8/5 (25 reviews) — SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful mar...
16. [CoverManager](https://www.softwareadvice.co.nz/software/220066/covermanager) — 4.8/5 (24 reviews) — Designed for businesses in the hospitality industry, CoverManager is a white label booking engine, customizable by CS...
17. [SevenRooms](https://www.softwareadvice.co.nz/software/88588/seven-rooms) — 4.4/5 (24 reviews) — SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and...
18. [NextMe](https://www.softwareadvice.co.nz/software/474317/NextMe) — 4.8/5 (20 reviews) — NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform ...
19. [CAKE Guest Manager](https://www.softwareadvice.co.nz/software/327725/mad-mobile-guest-manager) — 4.8/5 (19 reviews) — CAKE Guest Manager, previously known as Mad Mobile Guest Manager, is a powerful solution that streamlines table manag...
20. [Verint Appointment and Queuing Software](https://www.softwareadvice.co.nz/software/371047/qudini-suite) — 4.8/5 (13 reviews) — Verint® Appointment and Queuing (formerly Verint Retail Choreography), is a set of digital appointment booking and qu...
21. [ResDiary](https://www.softwareadvice.co.nz/software/292019/resdiary) — 2.9/5 (9 reviews) — The smarter way to manage bookings and boost revenue. ResDiary Evo takes your restaurant booking system to the next l...
22. [QLess](https://www.softwareadvice.co.nz/software/465359/QLess) — 4.4/5 (8 reviews) — QLess is a queue management platform that helps organizations manage customer visits, whether in-person or virtual. T...
23. [Koncierz](https://www.softwareadvice.co.nz/software/421431/koncierz) — 5.0/5 (5 reviews) — Koncierz is a visitor management tool that helps clients experience frictionless and intuitive interactions. With the...
24. [SignInSafe](https://www.softwareadvice.co.nz/software/228319/signinsafe) — 5.0/5 (3 reviews) — SignInSafe provides digital, no-contact, visitor, and guest sign-in. SignInSafe gives you a QR code that can be used ...
25. [Ombori Grid](https://www.softwareadvice.co.nz/software/323118/ombori-grid) — 5.0/5 (3 reviews) — Ombori Grid powers Omnichannel retail, Visitor Management and Customer Experience in physical locations. It includes ...

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## Related Categories

- [Veterinary Software](https://www.softwareadvice.co.nz/directory/4327/veterinary/software)
- [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software)
- [Visitor Management Software](https://www.softwareadvice.co.nz/directory/4205/visitor-management/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)
- [Digital Signature Software](https://www.softwareadvice.co.nz/directory/4235/electronic-signature/software)

## Links

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| en | <https://www.softwareadvice.com/waitlist/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4323/waitlist/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4323/waitlist/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4323/waitlist/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4323/waitlist/software> |
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The solution suits the needs of retailers of all sizes in a variety of service industries.\n\nSquare Appointments enables customers to book appointments on the go for single or multiple locations. Moreover, the solution allows customers to make prepayments for scheduled appointments. Users can review their calendars from any mobile device and plan the day accordingly.\n\nThe solution sends automated notifications to clients for appointment due dates via email or text message. In addition, trainers can make notes while servicing clients for future reference. Square Appointments enables customers to make credit card payments.\n\nSquare Appointments enables marketers to run promotions and loyalty programs for potential and existing clients. The solution integrates with Square Point of Sale, QuickBooks and Xero.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29c15063-0407-4b4e-94f8-d1c7ea4af788.png","url":"https://www.softwareadvice.co.nz/software/372595/square-appointments","@type":"ListItem"},{"name":"Genius","position":4,"description":"Tired of juggling multiple disconnected systems? You deserve a POS that does it all. \nWhether you’re running a retail shop, full-service restaurant, QSR or large-scale venue, Genius has everything you need to manage your business in one single platform. From smarter buying and smoother shifts to happier customers and stronger margins, Genius helps you achieve it all: inventory, employee and order management, fast and secure built-in payment processing, loyalty, analytics, invoicing, online ordering and more. Plus, count on 24/7/365 live customer support and reliable, durable, commercial-grade hardware, including countertop POS, handheld POS, kiosks and more. Whether you’re launching in a new market or expanding across locations, Genius flexes to your needs. \n\nNote: Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3877239-4435-43ea-a422-8f3ef5239889.png","url":"https://www.softwareadvice.co.nz/software/435569/Heartland-Restaurant-POS","@type":"ListItem"},{"name":"Qminder","position":5,"description":"Qminder is a queue management and service intelligence software. It is designed to streamline the check-in process, track customer wait times, and analyze service efficiency. The software caters to a range of industries such as healthcare, government, education, retail, and banking. It helps businesses of all sizes optimize their operations and enhance the customer experience.\n\nQminder's key features include a queue management system that allows businesses to manage, serve, and track customers across multiple locations. The software also offers service intelligence capabilities, enabling organizations to track service data and measure staff performance. Another feature is the appointment scheduling functionality, which allows businesses to easily receive bookings and manage changes in real-time. Qminder also offers a self-service check-in kiosk that transforms any iPad into a user-friendly check-in station.\n\nThe Qminder API provides the flexibility to connect the software with other applications such as CRMs, support software, backend systems, or patient management apps. With its comprehensive suite of features and the ability to integrate with various platforms, Qminder empowers businesses to streamline their operations, enhance customer satisfaction, and make data-driven decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f376dab-2a3e-472e-b407-c9094ea1a740.png","url":"https://www.softwareadvice.co.nz/software/166948/qminder","@type":"ListItem"},{"name":"Now Book It","position":6,"description":"Now Book It is an online reservation platform that allows businesses in the hospitality industry to seamlessly manage reservations, create personalized guest experiences, streamline processes, boost revenue, and drive repeat visits. With an intuitive and user-friendly interface, Now Book It simplifies the reservation process and provides detailed customer insights, such as average spending, visit frequency, and dining preferences, enabling businesses to personalize their offerings and enhance customer satisfaction. The platform also offers dynamic marketing features, allowing businesses to optimize their campaigns for greater customer engagement and increased sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/84e67cc9-801e-4312-b1b5-859b0fdfe814.png","url":"https://www.softwareadvice.co.nz/software/202351/now-book-it","@type":"ListItem"},{"name":"WaitWell","position":7,"description":"WaitWell is a secure, flexible platform for managing queues and appointments, built to help organizations deliver faster, smoother service experiences. Designed for high-traffic environments such as healthcare, government, and higher education, WaitWell improves customer flow, shortens wait times, and boosts overall satisfaction.\n\nCustomers can schedule appointments in advance or join a virtual queue for walk-in service using QR codes, web links, SMS, or an optional self-service kiosk. Real-time updates on queue position, AI-powered wait time predictions, and turn notifications help customers feel informed and in control. Waillo Chat, an AI agent embedded within the WaitWell platform, allows customers to ask questions in natural language and receive instant, accurate answers about services, queues, and appointments, reducing frustration and improving self-service.\n\nStaff and administrators benefit from a real-time dashboard that provides visibility into location activity, service volume, and customer flow. In addition, Waillo Insights enables managers to ask plain-language questions about WaitWell data to quickly uncover trends, identify bottlenecks, understand performance, and support better staffing and operational decisions.\n\nSecurity and compliance are core to the platform. WaitWell is HIPAA-compliant and SOC 2 certified, ensuring sensitive information is protected at all times. Its open API and extensive integration capabilities make it easy to connect with CRMs, electronic health records, enterprise scheduling tools, and other business systems, supporting a unified service ecosystem.\n\nConfigurable and scalable for single offices or multi-site organizations, WaitWell adapts to branding, workflows, service types, and reporting needs. Cloud-based architecture ensures reliability and accessibility from any device, while mobile-friendly interfaces support both staff and customers on the go.\n\nBy combining appointment scheduling, virtual queuing, AI-powered wait times, human-first AI, data-driven insights, real-time dashboards, compliance, and open integrations, WaitWell delivers a complete platform for modern service delivery and operational excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39a0a8e0-17b1-490c-8400-785b43049e77.png","url":"https://www.softwareadvice.co.nz/software/322615/waitwell","@type":"ListItem"},{"name":"DoctorConnect","position":8,"description":"DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management, patient messaging and more.\n\n\nDoctorConnect allows users to send custom messages to individual patients or groups who meet a designated criteria. It provides users an appointment calendar that helps them in the scheduling process. A dashboard is also offered that allows users to manually confirm appointments, view and respond to incoming messages and filter patients by doctor or location.\n\n\nThe patient management tool allows users to input patients’ preferred communication type and send them messages in multiple languages via text, phone or email. Additionally, DoctorConnect offers no-show management functionality.\n\n\nServices offered are billed monthly, and support is offered via phone, email, live chat and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9c2de6f-7c69-4314-b5f7-a776ebb7cf27.png","url":"https://www.softwareadvice.co.nz/software/427899/doctorconnect","@type":"ListItem"},{"name":"TablesReady","position":9,"description":"TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your customer flow. TablesReady offers contactless check-in, online bookings, and customizable messaging to help meet the needs of businesses in many industries, from restaurants and hospitality to health care and retail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a302d14-be8c-4ea7-ac6c-e5d9481a26a7.png","url":"https://www.softwareadvice.co.nz/software/264743/tablesready","@type":"ListItem"},{"name":"Waitwhile","position":10,"description":"Waitwhile is a waitlist and scheduling software that helps businesses streamline the entire queuing process, from guest check-ins to notifications via SMS and email. It also offers a powerful API to facilitate integration with third-party applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0913cea1-f963-434c-8ffb-056308e8a31d.png","url":"https://www.softwareadvice.co.nz/software/270151/waitwhile","@type":"ListItem"},{"name":"FlexBooker","position":11,"description":"FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities, classes and service delivery for their customers. The software allows users to make online reservations, schedule staff, manage customer communication and track business performance.\n\n\nFlexBooker offers features such as color-coded calendars with reservation scheduling and rescheduling, integration with mobile devices, SMS and email-based reminders, online payment processing and a daily feed of appointments booked and cancelled in the last 24 hours.\n\n\nFlexBooker maintains a database of customers and provides reports on busiest appointment times and employee productivity. The product also allows users to manage automated appointment wait lists and automatic time zone conversions.\n\n\nFlexBooker offers APIs and integration with third-party apps such as Google Calendar. This solution caters to salons and spas, accountants, mechanics, barbers, lawyers, doctors, therapists, veterinarians and gyms industry segments. The product offers subscription pricing. Support is offered via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e68dd59e-8394-43d8-a1e4-832d17c601c6.png","url":"https://www.softwareadvice.co.nz/software/23282/flexbooker","@type":"ListItem"},{"name":"Pomelo Health","position":12,"description":"Pomelo by TELUS Health helps clinics streamline scheduling, intake and patient communications with EMR-connected digital tools. Patients can book, reschedule or confirm appointments online and receive automated SMS, voice or email reminders to reduce no‑shows. Before visits, clinics can send instructions and eForms that patients complete in advance, with details syncing back to the EMR to simplify intake and triage. Teams can communicate with patients via private, encrypted two‑way messaging, share files (e.g., results), and manage conversations with permissions and shared inboxes. Pomelo also supports mobile self check‑in (including QR code/parking-lot check‑in) and targeted mass communications with engagement analytics. Flexible modules let you start with reminders and messaging and add features as your practice needs grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0fd399f-0c27-47ab-94cc-9744c93dc9d6.png","url":"https://www.softwareadvice.co.nz/software/433926/pomelo-health","@type":"ListItem"},{"name":"Carbonara","position":13,"description":"Carbonara App is a free digital waitlist and restaurant reservation system that allows you to seamlessly handle both walk-in customers and guests who have reserved tables.\n\nMake smart use of your time and greet diners with a free waitlist/reservations app. Wherever you are, lighten customer wait times with an app that gives restaurateurs and managers full control over their guest lists. \n\nCreated simultaneously for restaurants, cafés, and bars, our app offers an approachable set of features: \n\na digital waitlist to manage virtual queues;\nan online booking service to schedule reservations, and \nmost recently, an innovative pre-ordering system to allow customers to buy beverages or order food before being seated.\n \nAll of Carbonara App’s features are completely free and come at zero cost whatsoever.\n\nSend free SMS messages and text guests in the virtual queue to inform them when their table is ready. Fill your tables with walk-in host strategies — such as two-way communication features to manage your tables in real time.\n\nIf you’re a reservation-based restaurant, guests use the app to make online bookings. Customers reserve tables from anywhere on the web, either via your website or social media platform. \n\nSmoothly schedule your operating hours, and apply table management features to select free tables and seat guests.\n\nCarbonara App’s new drink pre-ordering feature lets customers buy alcoholic beverages before they arrive. Customers click on a link to purchase, then your restaurant receives the full amount, no deduction fees included. Increase your restaurant’s revenue with this free feature. \n\nIt's as simple as ABC: Guests waiting at your door don't want to feel like anyone is wasting their time.\n\nSo we developed a free app to see hospitality businesses prosper. \n\nGive guests what they want — a smart platform to enhance their dining out experience and enjoy their meals with zero hassle.\n\nBe the ideal host: let Carbonara App help you fork up a first-class hospitality experience today!\n\nFeatures:\nNEW! Enhance the customer experience with drink pre-ordering. Let customers pre-order and pay for drinks before they even step through your door.\nProvide customers with accurate wait quotes and timers using the app's notification features.\nSend customers text reminders and ensure they arrive on time. SMS messages cost nothing, as Carbonara App absorbs all tariff charges.\nBring your whole team on board with multi-device sync. Now everyone views the waitlist and reservation management screen at any time.\nChange of plan? Receive messages from customers via Carbonara App's two-way communication features, reducing your restaurant's risk of no-shows.\nCommunicate with international customers from across the globe with multi-language support.\nUse the table management screen and swiftly assign customers their seats, attending to party size and guest preference.\nEngage with free restaurant analytics: receive statistical emails that provide key insights on how your business is performing.\n\nFor the best free waitlist and reservation system experience contact us for more information — or simply check out our website and learn more today: www.carbonaraapp.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96f257ef-c9c7-4a4e-953c-ac7945052fc6.png","url":"https://www.softwareadvice.co.nz/software/322809/carbonara","@type":"ListItem"},{"name":"iVision Mobile","position":14,"description":"iVision Mobile provides businesses with industry-leading mobile communications software. Combining cutting-edge technology and superior customer support, iVision Mobile helps businesses execute effective mobile marketing and efficient business related communication with their customers. Our solutions encompass short codes, long codes, text enabled toll-free numbers, and adding texting to your existing business lines.\n\niVision provides clients with hands-on white glove support. Our dedicated team members are here to assist you in all aspects of executing your mobile strategy including: understanding the marketplace, learning the software, executing your mobile strategy, and analyzing the results.\n\nWith iVision, you gain access to a team of experts with 15+ years of mobile experience that will help you achieve your objectives. We will work closely with you and your team to design a powerful mobile experience, structure an effective long-term strategy, and support you with using our powerful mobile platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/111e8432-397a-408c-9964-b96259fb01ed.png","url":"https://www.softwareadvice.co.nz/software/347008/ivision-mobile","@type":"ListItem"},{"name":"Servme","position":15,"description":"SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality platform, serVme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b09674b-218d-40ff-8975-ecf3c7e65c4b.png","url":"https://www.softwareadvice.co.nz/software/422558/servme","@type":"ListItem"},{"name":"CoverManager","position":16,"description":"Designed for businesses in the hospitality industry, CoverManager is a white label booking engine, customizable by CSS. It allows restaurant managers to personalize their websites through custom colors, buttons and fonts.\n\nThe main goal is to meet the needs of each company on an individual and personal basis, without neglecting specific cases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23f61b82-1b90-4057-a8ac-18007c919ccb.png","url":"https://www.softwareadvice.co.nz/software/220066/covermanager","@type":"ListItem"},{"name":"SevenRooms","position":17,"description":"SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting. \n\n\nThe application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI). \n\n\nSevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4619c224-577f-460c-81a0-e1199cc03170.png","url":"https://www.softwareadvice.co.nz/software/88588/seven-rooms","@type":"ListItem"},{"name":"NextMe","position":18,"description":"NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform offers tools to streamline operations, enhance the customer experience and provide insights for businesses.\n\nNextMe features include waitlist management, a customizable virtual waiting room and self-check-in capabilities. Businesses can showcase their brand and engage with guests as they wait. Additionally, the platform provides analytics and reporting tools to help businesses understand peak hours, staff accordingly and build customer profiles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1d0e1261-4c2d-41d4-b924-3a7775c838e4.png","url":"https://www.softwareadvice.co.nz/software/474317/NextMe","@type":"ListItem"},{"name":"CAKE Guest Manager","position":19,"description":"CAKE Guest Manager, previously known as Mad Mobile Guest Manager, is a powerful solution that streamlines table management for restaurants. With Guest Manager, you can easily build a floor map that you and your staff can view, organize server sections to create the perfect flow, and accept and manage reservations all in one place.\n\nGuest Manager's intuitive interface allows you to accept reservations online, empower your staff to make changes in real-time and save it all in one place. The platform's advanced features also enable you to reduce no-shows by texting guests when their table is ready, providing them with the flexibility they want.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11160e45-ca4b-4198-ae2a-36399fc411c0.jpeg","url":"https://www.softwareadvice.co.nz/software/327725/mad-mobile-guest-manager","@type":"ListItem"},{"name":"Verint Appointment and Queuing Software","position":20,"description":"Verint® Appointment and Queuing (formerly Verint Retail Choreography), is a set of digital appointment booking and queue management software solution acquired by Verint from Qudini in 2023. The solutions include Verint Appointment Booking™, Verint Queue Management™, and Verint Event Management™, helping retailers, banks and credit unions, as well as universities drive sales and deliver exceptional customer experience (CX).  \n\nVerint’s integrated appointment booking and queue management solutions create connected customer experiences across digital and physical customer channels and touchpoints. \n\nThe digital solution suite is designed for scalability, flexibility, and ease of use with enterprise-grade integrations and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0daf1fd3-841c-4d36-bf3b-de41b2168a87.png","url":"https://www.softwareadvice.co.nz/software/371047/qudini-suite","@type":"ListItem"},{"name":"ResDiary","position":21,"description":"The smarter way to manage bookings and boost revenue.\n\nResDiary Evo takes your restaurant booking system to the next level to unlock your venue’s full potential. Instantly identify your best guests, reveal no-show patterns that drain revenue, and turn review chaos into clear insights. All through an AI assistant that delivers the guest intelligence that matters.\n\nTurn every booking into profit and every guest into a regular with AI.\n\nKey Benefits:\n - Save an average of 468 hours per year\n - Avoid hidden costs with commission-free bookings\n - Protect branding with a customisable booking widget and guest communications\n - Automate queue management with SMS updates for guests\n - Implement pre-ordering for larger bookings including allergen details\n - Retain revenue across sites with cross-sell functionality\n - Allow guests to book quickly and directly via Reserve with Google and Meta\n - Increase exposure to as many as 3.9m users per month via DesignMyNight\n - Bespoke targeted marketing to your ideal audience\n - Understand every aspect of your customer journey for personalised marketing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/33b94fe0-7376-469a-8984-0bb5bee9b1c3.png","url":"https://www.softwareadvice.co.nz/software/292019/resdiary","@type":"ListItem"},{"name":"QLess","position":22,"description":"QLess is a queue management platform that helps organizations manage customer visits, whether in-person or virtual. The system caters to various industries, including healthcare, education, government, and the private sector. It aims to enhance the customer experience through a suite of advanced features.\n\nThe platform provides real-time notifications, reminders, and arrival time guidance using AI technology. It also offers the flexibility to seamlessly convert services from in-person to virtual, with callback and virtual capabilities. This allows organizations to serve customers from anywhere.\n\nQLess's unified engagement platform manages all visit types, including walk-ins, appointments, virtual interactions, and callbacks, in a single interface. This comprehensive approach enables organizations to gain an overview of their operations and make data-driven decisions. The platform's analytics and reporting capabilities allow users to monitor throughput, identify constraints, and improve customer satisfaction through built-in survey features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c848ae4-5e0c-42f5-8dab-0d2c90a4e4ce.png","url":"https://www.softwareadvice.co.nz/software/465359/QLess","@type":"ListItem"},{"name":"Koncierz","position":23,"description":"Koncierz is a visitor management tool that helps clients experience frictionless and intuitive interactions. With the user-friendly platform, individuals can effortlessly check in, add themselves to a waitlist, electronically complete and sign documents, verify identity, and much more using personal devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d08cd80-6222-4da6-94c3-29cf20077be4.png","url":"https://www.softwareadvice.co.nz/software/421431/koncierz","@type":"ListItem"},{"name":"SignInSafe","position":24,"description":"SignInSafe provides digital, no-contact, visitor, and guest sign-in. SignInSafe gives you a QR code that can be used anywhere sign-in/out is required. Visitors, customers, or attendees can simply scan the QR code with their device and sign in. SignInSafe is easy to use and there is no app required. It can be used to track restaurant guest lists or waitlists, contact tracing for COVID-19, school visitor or student sign-in/out, construction site visitor logs, and sports drop-off/pick-up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/50e96ae2-26d4-402b-8b98-62973abea568.png","url":"https://www.softwareadvice.co.nz/software/228319/signinsafe","@type":"ListItem"},{"name":"Ombori Grid","position":25,"description":"Ombori Grid powers Omnichannel retail, Visitor Management and Customer Experience in physical locations. It includes a marketplace of ready-to-use, no-code apps such as Appointment Booking, Queue Management, Occupancy Control and Digital Signage Playlist. These can be deployed quickly and easily without the need for expensive time-consuming development.\n\nPowerful, interactive experiences\n\nInteractivity is at the heart of all Grid apps, empowering both customers and staff. Users can interact with Grid apps via Web, mobile, voice, touch-screen or gesture, among many other options. All Grid apps can include an interactive digital signage component, enabling people not only to see the information they need, but also to request further details or take action.\n\nGrid apps can be connected to a wide range of devices, such as cameras, sensors, smart speakers, mobile phones and smartwatches. Grid apps can share data with each other, and with your existing data sources such as your Web site, inventory, or customer database. Combining apps and devices in innovative ways allows you to create unique experiences and smooth customer journeys.\n\nFor example: sensors count the number of people entering and leaving a building through multiple doorways. When the occupancy limit is near, this sends an alert to managers via smartwatch or mobile. When the occupancy limit is reached, entrance doors are automatically closed, and a virtual queuing system is enabled. Screens outside the building inform visitors that the premises are full, tell them the expected wait time, and allow them to book a place in a virtual queue or book an online or in-person visit via their mobile device. Your visitor can now go elsewhere until they are notified of their turn - they can get a coffee or browse instead of standing in line getting bored and frustrated. This entire process requires no intervention from any member of staff.\n\nSurprise and delight your customers\n\nCustomers and staff love this kind of technology. As more consumers become used to the idea of living in a smart home and talking to Alexa, Siri or Google, they're beginning to expect smart stores, smart hospitals, smart offices, smart hotels, and smart cities to deliver similar functionality. They love using their mobile devices, and they want to incorporate them into everything they do - they want the power and convenience of online technology, even when they're engaging with you in person, combining both physical and digital components.\n\nGrid enables you to offer \"phygital\" experiences that will increase engagement and loyalty, increase footfall and revenue, and increase productivity and staff usage. \n\nWhy choose Ombori Grid?\n\nGrid is fast, flexible, and affordable. Once you create a free Grid account, simply select the apps you need. You can add or remove apps on demand - you're only billed for what you use.\n\nFrom the Grid console, configure and customize your apps to meet your specific needs and branding. You can then deploy them directly to wherever they're needed, across multiple locations. If the hardware is already in place, you can be up and running literally in minutes.\n\nOmbori Grid also includes developer tools to allow you to create your own Grid apps.\n\nOmbori Grid is a Microsoft Preferred solution, used all over the world, and is reliable at any scale. It can handle tens of thousands of devices across thousands of locations. For multi-national businesses, it supports multiple languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b7fe403-81d2-43cf-83fd-7b711fac43cf.png","url":"https://www.softwareadvice.co.nz/software/323118/ombori-grid","@type":"ListItem"}],"numberOfItems":25}
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