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description: Page 6 - Discover the best IT Service Software in New Zealand. Compare top IT Service Software tools with customer reviews, pricing and free demos.
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title: Page 6 - Best IT Service Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# IT Service Software

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## Products

1. [Team 360](https://www.softwareadvice.co.nz/software/247847/team-360) — 5.0/5 (1 reviews) — The formation of a team-centric methodology for application development is the hallmark of Team 360's innovation. In ...
2. [Miradore Management Suite](https://www.softwareadvice.co.nz/software/427144/miradore-management-suite) — 5.0/5 (1 reviews) — Miradore Management Suite is a cloud-based suite of solutions that helps businesses streamline IT asset management, p...
3. [theSavvySuite](https://www.softwareadvice.co.nz/software/451313/theSavvySuite) — 4.0/5 (1 reviews) — theSavvySuite is a business software solution that helps organizations manage employee identities, IT services, and i...
4. [tbITSM](https://www.softwareadvice.co.nz/software/353672/tbitsm) (0 reviews) — Designed for businesses in finance, healthcare, telecommunications, retail, IT, manufacturing, and other industries, ...
5. [Serviceware Processes](https://www.softwareadvice.co.nz/software/375518/serviceware-processes) (0 reviews) — Serviceware Processes (formerly helpLine) is a web-based solution for IT service management, ITSM, service desk, help...
6. [HappyFox Assist AI](https://www.softwareadvice.co.nz/software/202084/happyfox-assist-ai) (0 reviews) — HappyFox Assist AI is an artificial intelligence (AI)-enabled conversational platform that enables businesses to auto...
7. [TACO](https://www.softwareadvice.co.nz/software/381478/taco) (0 reviews) — Testing Automation Compliance Observability (TACO) is a continuous compliance auditing tool that provides visibility ...
8. [Pyla](https://www.softwareadvice.co.nz/software/397380/pyla) (0 reviews) — Pyla is an on/offboarding platform designed specifically for IT teams.This solution simplifies the management of hard...
9. [OpenText Service Management](https://www.softwareadvice.co.nz/software/311221/service-management-automation-x-smax) (0 reviews) — SMAX (Service Management Automation X) is a software suite that offers advanced IT Service Management (ITSM), IT asse...
10. [Sygma](https://www.softwareadvice.co.nz/software/420837/sygma) (0 reviews) — Sygma is a cloud-based solution designed to track and manage IT service operations on a centralized interface. Key fe...
11. [EKIALIS Explore](https://www.softwareadvice.co.nz/software/251484/ekialis-explore) (0 reviews) — EKIALIS Explore is a SaaS-based and on-premise IT asset management solution that is designed for organizations lookin...
12. [KIX](https://www.softwareadvice.co.nz/software/444865/kix) (0 reviews) — KIX is an open source service management solution designed for IT service management (ITSM) and technical customer se...
13. [IT Communication Assistant](https://www.softwareadvice.co.nz/software/519360/IT-Communication-Assistant) (0 reviews) — IT Communication Assistant is a robust web-based platform designed to provide IT professionals with low-key workspace...
14. [Managed Service Providers (MSPs)](https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs) (0 reviews) — Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology ...
15. [FyneDesk](https://www.softwareadvice.co.nz/software/538155/FyneDesk) (0 reviews) — FyneDesk (fynedesk.io) is an AI-powered ticketing platform designed to help organizations manage and resolve requests...

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## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software)
- [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [Procurement Software](https://www.softwareadvice.co.nz/directory/249/procurement-software/software)

## Links

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-----

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In this framework, each project is furnished with a dedicated account manager, thereby guaranteeing the seamless execution of implementation and training processes while concurrently assisting you in attaining your targeted technical milestones.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/306554c3-2061-4f6f-a64d-31bc09418f6c.png","url":"https://www.softwareadvice.co.nz/software/247847/team-360","@type":"ListItem"},{"name":"Miradore Management Suite","position":2,"description":"Miradore Management Suite is a cloud-based suite of solutions that helps businesses streamline IT asset management, patch management and software/system deployment processes. Supervisors can track the lifecycle of IT devices and access relevant information from the asset register. \n\nMiradore Management Suite allows organizations to assign lease, warranties or service contracts to assets and maintain a record of various information, including asset tags, manufacturer details and more. 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The proven ticketing software is used by companies of all industries and sizes.\n\nThe software offers best-practice workflows for incidents, problems, changes as well as service level management, demand and deployment management. Serviceware Processes also enables you to easily implement cross-departmental service processes, such as on- and off-boarding, ordering processes or requests in facility management.\n\nThe application supports the automation of service processes with AI-driven wizards and provides requestors with straightforward access to service management functions. Features such as the service catalog with integration to financial management, knowledge management and comprehensive reporting capabilities create a broad workflow. \n\nThe ticketing functions of Serviceware Processes are particularly flexible. This means that individual company processes can also be mapped in an uncomplicated manner. \n\nServiceware is a European software company with headquarters in the Rhine-Main region. More than 500 employees work to provide excellent service experiences for customers as well. A wide range of training, service and consulting services support customers in using the solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/386a0c26-7094-4404-9541-805148fddb95.jpeg","url":"https://www.softwareadvice.co.nz/software/375518/serviceware-processes","@type":"ListItem"},{"name":"HappyFox Assist AI","position":6,"description":"HappyFox Assist AI is an artificial intelligence (AI)-enabled conversational platform that enables businesses to automate customer interactions for various processes including ticket management, customer queries, HR operations, and more. 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Pricing includes monthly subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfcf6b7c-4209-4f56-a689-5883d44f2697.png","url":"https://www.softwareadvice.co.nz/software/202084/happyfox-assist-ai","@type":"ListItem"},{"name":"TACO","position":7,"description":"Testing Automation Compliance Observability (TACO) is a continuous compliance auditing tool that provides visibility on a compliance and infrastructure dashboard. 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Developed by experienced IT experts, the platform offers interactive communication templates and tools that reflect real-world challenges and experiences within IT teams.\n\nWith IT Communication Assistant, IT Specialists can access a range of interactive communication tools at their fingertips, including IT message crafting templates, a newsletter builder, an IT jargon translation engine, a workaround manual creator, an FAQ wizard, and a communication calendar tool. This array of communication tools facilitates efficient and easy communication, enabling IT teams to save time and focus on other important tasks.\n\nThe platform's versatile workspace is accessible on a desktop, laptop, tablet, or phone, without requiring any downloads or installation. IT Communication Assistant is fully supported by an IT communication expert, ensuring that users can enjoy the benefits of a well-managed workspace.\n\nIT Communication Assistant is an excellent solution for IT professionals seeking to enhance their communication efforts. New users can try the platform for free for seven days before taking advantage of its compelling user guide, which makes deployment to IT departments easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09e2164-3164-46aa-b361-15b08bdc66bf.jpeg","url":"https://www.softwareadvice.co.nz/software/519360/IT-Communication-Assistant","@type":"ListItem"},{"name":"Managed Service Providers (MSPs)","position":14,"description":"Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology companies, and shared service organizations. This single platform offers complete control and visibility over service delivery. It empowers MSPs to streamline operations, optimize resources, and elevate the quality of service they provide to their clients.\n\nThe software includes over 30 configurable modules. These tools equip service providers with the functionality they need to manage their operations effectively. Advanced features such as dynamic searching, complex SLA management, and a customizable self-service portal enhance the operational efficiency of MSPs. This allows them to deliver exceptional service and ensure their clients can thrive. The platform's reporting options provide the right information at the right time, enabling service providers to make data-driven decisions and drive continuous improvement.\n\nThe MSP solution also offers contract and supplier management capabilities. This helps service providers effectively manage the complexities of multiple customer and vendor agreements. This ensures they can deliver on commitments, maintain compliance, and invoice customers accurately, all while streamlining business operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d017603-f101-4a63-98b1-7728b5812312.webp","url":"https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs","@type":"ListItem"},{"name":"FyneDesk","position":15,"description":"FyneDesk (fynedesk.io) is an AI-powered ticketing platform designed to help organizations manage and resolve requests from customers, clients, employees, and partners. It is used by support teams, IT departments, human resources, agencies, and service-based businesses to organize and track incoming requests efficiently. The platform is suitable for various organizations, including e-commerce stores, managed service providers, insurance brokers, marketing agencies, and internal helpdesks, to prevent requests from being overlooked in email threads or chat messages.\n\nThe platform includes AI-driven ticket management features that summarize incoming requests, suggest solutions, and draft responses to assist agents in resolving issues. It offers a branded client support portal where users can submit tickets, track updates, and access a knowledge base without needing an account. Emails sent to a designated support address are automatically converted into tickets and assigned to agents based on round-robin, workload balancing, or skill-based rules. 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