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description: Page 5 - Discover the best IT Service Software in New Zealand. Compare top IT Service Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best IT Service Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# IT Service Software

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## Products

1. [Alemba Service Manager](https://www.softwareadvice.co.nz/software/438256/vfire) — 3.7/5 (6 reviews) — Alemba Service Manager represents a comprehensive and transformative approach to managing and delivering IT services ...
2. [Boundless Automation](https://www.softwareadvice.co.nz/software/226948/boundless-automation) — 4.5/5 (6 reviews) — Network automation and management solution designed to help Managed Service Providers and IT Professionals scale the ...
3. [Neoforce](https://www.softwareadvice.co.nz/software/412730/neo4z) — 4.8/5 (5 reviews) — Neoforce is a comprehensive, cloud-based, and on-premise platform designed to help users manage services, assets, and...
4. [Sabio Virtual](https://www.softwareadvice.co.nz/software/243104/sabio-virtual) — 4.8/5 (5 reviews) — Sabio Virtual is a help desk solution designed to help businesses organize technical calls, track team members' produ...
5. [RepairCMS Ultimate](https://www.softwareadvice.co.nz/software/523865/RepairCMS-Ultimate) — 5.0/5 (5 reviews) — RepairCMS Ultimate is a software designed to streamline the repair management process for various service industries....
6. [Service Geeni](https://www.softwareadvice.co.nz/software/443483/myservicemanager) — 4.8/5 (4 reviews) — Service Geeni is a field service management software designed to help businesses manage job tasks, quoting, invoicing...
7. [IFS assyst](https://www.softwareadvice.co.nz/software/6416/axios-systems-assyst) — 3.5/5 (4 reviews) — assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-s...
8. [YOUZER](https://www.softwareadvice.co.nz/software/181348/youzer) — 4.8/5 (4 reviews) — Youzer is a web-based IT and SaaS account management solution that helps businesses automate employee offboarding and...
9. [Request Tracker](https://www.softwareadvice.co.nz/software/115380/request-tracker) — 4.3/5 (3 reviews) — Request Tracker is an issue tracking solution that helps organizations track and manage customer requests and interna...
10. [Infraon ITSM](https://www.softwareadvice.co.nz/software/423577/infraon-itsm) — 5.0/5 (3 reviews) — Infraon ITSM is a help desk software that helps businesses manage incidents, changes, problems, service requests, tas...
11. [Lunixo](https://www.softwareadvice.co.nz/software/520541/Lunixo) — 5.0/5 (3 reviews) — Lunixo is a complete digital signage and DOOH management platform designed for businesses and media owners who want a...
12. [TANSS](https://www.softwareadvice.co.nz/software/495072/TANSS) — 5.0/5 (3 reviews) — TANSS is an IT service management tool designed for managed service providers and IT departments. It offers automatio...
13. [VIZOR IT Asset Management](https://www.softwareadvice.co.nz/software/21274/vizor-complete) — 4.5/5 (2 reviews) — VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manag...
14. [Routezilla](https://www.softwareadvice.co.nz/software/269802/routezilla) — 5.0/5 (2 reviews) — Routezilla is a field service management software designed to help businesses book appointments based on geographical...
15. [eSigns](https://www.softwareadvice.co.nz/software/401085/esigns) — 5.0/5 (2 reviews) — eSigns is a secure digital signature software solution with standardized templates, collaboration tools and forms. Up...
16. [Rzilient](https://www.softwareadvice.co.nz/software/378442/rzilient) — 4.5/5 (2 reviews) — Managing iT park is not easy. Doing it while respecting the environment is even less so. However, it is now essential...
17. [Versio.io](https://www.softwareadvice.co.nz/software/344207/versio-io-cmdb) — 4.5/5 (2 reviews) — Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from thi...
18. [NITRO Help Desk](https://www.softwareadvice.co.nz/software/72995/helpdeskforoffice365andsharepoint) — 5.0/5 (2 reviews) — Help Desk for SharePoint enables professionals to create user accounts and roles and add end-users, groups and permis...
19. [ServiceTonic](https://www.softwareadvice.co.nz/software/32396/service-tonic) — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
20. [SteadyPoint Helpdesk](https://www.softwareadvice.co.nz/software/461544/SteadyPoint-Office-365-Help-desk) — 4.5/5 (2 reviews) — SteadyPoint is a SharePoint Helpdesk and Office 365 Helpdesk application that integrates with the user's existing Mic...
21. [AlertFind](https://www.softwareadvice.co.nz/software/173809/alertfind) — 5.0/5 (1 reviews) — AlertFind is a cloud-based emergency notification and IT alerting solution that enables organizations to instantly re...
22. [Cloudscene](https://www.softwareadvice.co.nz/software/322256/cloudscene) — 5.0/5 (1 reviews) — Cloudscene is a global marketplace platform that connects businesses with the knowledge, vendors, and tools they need...
23. [Microsoft 365 for Jira](https://www.softwareadvice.co.nz/software/258676/yasoon) — 5.0/5 (1 reviews) — Microsoft 365 for Jira brings IT, DevOps, and support teams together – where work happens. By connecting Jira (includ...
24. [HEINZELMANN](https://www.softwareadvice.co.nz/software/244446/heinzelmann) — 4.0/5 (1 reviews) — HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. ...
25. [TimO](https://www.softwareadvice.co.nz/software/365403/timo-projektmanagement) — 5.0/5 (1 reviews) — TimO® is a proven Project-ERP Business Suite for time tracking, project time tracking, project management, billing, r...

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## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software)
- [MSP Software](https://www.softwareadvice.co.nz/directory/4553/msp/software)
- [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software)
- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [Procurement Software](https://www.softwareadvice.co.nz/directory/249/procurement-software/software)

## Links

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The platform enables efficient categorization and prioritization of incidents, ensuring that critical problems are addressed promptly while less urgent ones are handled systematically.\n\nRequest Fulfillment: The self-service portal offered by Alemba Service Manager empowers users to independently submit requests for IT services, track their progress, and access a wide range of services. This promotes user satisfaction by reducing response times and enabling end-users to find solutions to their issues with minimal assistance.\n\nProblem Management: Alemba Service Manager supports the identification and resolution of underlying issues causing incidents. 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This visibility into the IT landscape aids in better decision-making, risk management, and change impact assessment.\n\nService Level Management: Alemba Service Manager enables organizations to define, monitor, and manage service level agreements (SLAs) to ensure that IT services align with business expectations. By tracking performance metrics and generating reports, organizations can assess service quality and make improvements where necessary.\n\nKnowledge Management: The knowledge management feature within Alemba Service Manager empowers organizations to create, share, and manage knowledge articles. This facilitates quicker incident resolution, enhances self-service capabilities, and fosters a culture of knowledge-sharing within the organization.\n\nKey Benefits\n\nEnhanced Efficiency: Alemba Service Manager's ITSM solutions drive efficiency by automating routine tasks and streamlining IT processes. This reduces the time and effort required for managing IT services, allowing IT staff to focus on strategic initiatives and value-added tasks.\n\nImproved Service Quality: With Alemba Service Manager, IT services are delivered consistently and reliably, meeting or exceeding service level expectations. This results in higher user satisfaction, trust in the IT department, and ultimately, better user experiences.\n\nReduced Costs: The automation and improved efficiency delivered by Alemba Service Manager lead to lower operational costs. Organizations can optimize resource utilization, reduce manual interventions, and lower the costs associated with managing IT services.\n\nData-Driven Decision Making: Alemba Service Manager provides advanced analytics and reporting tools that offer valuable insights into IT service performance and user satisfaction. This data-driven approach enables organizations to make informed decisions, continuously improve their IT services, and align them with evolving business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26a21576-c7ce-4b90-bd71-f03bb0f78a76.jpeg","url":"https://www.softwareadvice.co.nz/software/438256/vfire","@type":"ListItem"},{"name":"Boundless Automation","position":2,"description":"Network automation and management solution designed to help Managed Service Providers and IT Professionals scale the deployment, configuration, auditing, and overall management of  Cisco Meraki organizations. The system is able to deploy and provision hundreds of networks in just a few minutes using custom workflows and a CSV file.\n\nAdditionally Boundless Automation can run configuration changes in bulks across multiple networks within seconds and define golden configuration and compliance standards for your networks and launch alerts when non-compliant changes take place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/916ce438-2d80-4d06-bb78-6b3a0167fd82.png","url":"https://www.softwareadvice.co.nz/software/226948/boundless-automation","@type":"ListItem"},{"name":"Neoforce","position":3,"description":"Neoforce is a comprehensive, cloud-based, and on-premise platform designed to help users manage services, assets, and customer relationships. With a focus on adaptability, scalability, and ease of use, Neoforce is engineered to meet diverse business needs across sectors, from small startups to large enterprises.\n\nKey features include: \n\n<li>IT Service Management (ITSM): Streamline IT operations with the ITSM module, which offers ticketing, incident management, and real-time tracking.\n</li><li>Facility Management (FMIS): Manage physical assets, from buildings to equipment, with Neoforce's FMIS module.\n</li><li>Asset Management: It helps users track asset conditions and lifecycles effortlessly.\n</li><li>Contract Management: Manage contracts, set renewal reminders, and centralize legal documents in one place.\n</li><li>Customer Relationship Management (CRM): Build and maintain customer relationships with a CRM system that allows users to track interactions, sales, and feedback.\n</li><li>Client Portal: Offer clients a fully customizable and configurable portal where they can track tickets, read FAQs, and submit requests.\n</li><li>Wiki: Create a knowledge base where teams and clients can find answers to common questions, how-to guides, and best practices.\n</li><li>User-Friendly Interface: Navigate through Neoforce's intuitive interface that enhances user experience and boosts productivity.\n</li><li>Real-Time Updates: Get instant notifications and updates. \n</li><li>Multi-Device Accessibility: Neoforce is accessible from any device, offering users unparalleled flexibility.\n</li><li>Secure and Compliant: With a strong focus on security, Neoforce is compliant with industry standards, ensuring that user data is safe and secure.\n</li><li>Customizable Workflows: Tailor workflows to meet specific needs, ensuring efficiency and effectiveness in operations.\n</li><li>Collaborative Environment: Neoforce promotes a collaborative work environment by allowing team members to communicate, share documents, and update each other in real-time.\n</li><li>Cost-Effective: With a transparent pricing model, Neoforce offers value for money, ensuring clients pay for only used features.\n\nWhether looking to improve service delivery, manage assets, or enhance customer relationships, Neoforce provides a one-stop solution that combines functionality, flexibility, and ease of use.</li>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8cd4214d-bd7d-4683-9994-554a7d096e5b.png","url":"https://www.softwareadvice.co.nz/software/412730/neo4z","@type":"ListItem"},{"name":"Sabio Virtual","position":4,"description":"Sabio Virtual is a help desk solution designed to help businesses organize technical calls, track team members' productivity and access information related to customer support from within a unified platform. Administrators can monitor the status of pending calls through a pie chart and use the search functionality to retrieve required information from the knowledge base.\n\nKey features of Sabio Virtual include permission management, calendar view, data visualization and time tracking. Businesses can organize articles into topics or subtopics and filter calls based on customers, date, technicians, status and other keywords. Additionally, professionals can generate reports in PDF formats and track the evolution of working hours for each client.\n\nSabio Virtual is available for free or on monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9911d75e-a104-4cfe-9a35-811dae04fa5c.png","url":"https://www.softwareadvice.co.nz/software/243104/sabio-virtual","@type":"ListItem"},{"name":"RepairCMS Ultimate","position":5,"description":"RepairCMS Ultimate is a software designed to streamline the repair management process for various service industries. It caters to businesses such as IT services, PC repairs, smartphone repairs, e-bike repairs, scooter repairs, watchmaking, industrial repairs, after-sales customer service, RMA handling, and electrical device repair or service-related work orders.\n\nThe software features a repair management system. It offers a user-friendly interface and preconfigured modules to help businesses get started quickly. The software includes an automated quotation management system, a flexible invoicing solution with online payment collection, and an inventory management system to ensure essential parts are available. The team collaboration tools allow managers to assign tasks to the right team members, enhancing performance and minimizing errors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba683b4d-f071-4d6a-badd-4e06f27f2f16.jpeg","url":"https://www.softwareadvice.co.nz/software/523865/RepairCMS-Ultimate","@type":"ListItem"},{"name":"Service Geeni","position":6,"description":"Service Geeni is a field service management software designed to help businesses manage job tasks, quoting, invoicing, stock and purchase orders. The platform enables managers to distribute work orders among employees based on priority, engineer skillset and geographical location.\n\nEngineers in the Field:\nThe Service Geeni mobile app ensures Engineers have all the information they need when they arrive at a job. From service history and previous job notes, to stock information and digital job sheets. The mobile app allows engineers to update the job directly with notes, images and any other important information. The app even allows engineers to check existing stock order parts to be delivered to the site. \n\nIn the Office:\nOffice staff can allocate jobs, update tasks, add notes and send alerts to relevant engineers via the mobile mobile app on Android and iOS devices. \n\nAsset Management:\nService Geeni allows teams to maintain equipment records and create planned maintenance schedules on a unified interface. \n\nHire:\nMany of our customers run hire businesses. So, we've developed a feature-rich hire module specifically for this. It allows you to keep track of many different types of hire contracts, ensuring you always know where your assets are and when they are due back.  \n\nPlanned Maintenance:\nAs well as helping you react quickly to breakdowns, Service Geeni helps you stay organised and plan preventative maintenance into the schedule. Service Geeni will help remind you when maintenance is due, making it easy for you to plan into the engineers' schedule. \n\nParts & Stock:\nWe understand how important it is for engineers to have the right parts to hand. Whether you have just one depot or 10, and whether you have extensive stock on site or order on demand, Service Geeni can help you manage this with features such as minimum stock levels and automatic re-ordering.\n\nInvoicing and Admin:\nService Geeni is designed to save you time on admin by making it quick and easy to generate and send invoices to customers. Service Geeni helps with other aspect of paperwork too. For example, you can manage customer contracts, job sheets, POs, all from within the system. Reducing admin time and keeping information accurate and safe.\n\nIntegration with other systems:\nService Geeni integrates with a range of other popular applications such as Xero, Sage, Google Maps, and Jitterbit. We can also build bespoke integrations too. \n\nWhatever your business, if you are serious about delivering the best service to your customers, demo Service Geeni and see for yourself what it can do for you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67bb528a-0315-4e99-a042-336eeba580d6.png","url":"https://www.softwareadvice.co.nz/software/443483/myservicemanager","@type":"ListItem"},{"name":"IFS assyst","position":7,"description":"assyst by Axios Systems is an IT services management solution that offers service management, service catalog, self-service, asset management and collaboration within a suite. Its interface makes use of drag-and-drop tools and allows users to design interface and functions for their processes.\n\n\nassyst provides end users with a customized catalog of frequently requested services, which allows users to manage request services and ticketing process. assyst also provides a self-service portal for customers to handle requests on their own.\n\n\nassyst features IT governance, which allows users to implement ITIL and COBIT practices, manage IT service portfolio and prepare performance reports for IT function. The product also features multi-channel collaboration, which allows teams to communicate via chat, email, mobile, social and web options.\n\n\nassyst is available as Software-as-a-Service (SaaS) or as an on-premise installation. It offers solutions tailored for multiple industries, such as health care, manufacturing and the public sector.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a94b592-391d-46ba-8c63-e6989ece4f86.jpeg","url":"https://www.softwareadvice.co.nz/software/6416/axios-systems-assyst","@type":"ListItem"},{"name":"YOUZER","position":8,"description":"Youzer is a web-based IT and SaaS account management solution that helps businesses automate employee offboarding and onboarding workflows. The platform enables users to handle resources, accounts and security of an organization.\n\n\nPrimary features of Youzer include automatic assignments, email notifications, tool recommendations, cost analysis, alert reminders, real-time view of unusual activities, usage monitoring, license optimization, summary tables and more. The solution helps users with resource acquisition process through a software library. Additionally, the platform detects problems in the company such as provisioning errors and orphaned units.\n\n\nYouzer integrates with Yammer, Active Directory, G Suite, Fleetio, Lucca Asana, Freshdesk, Breeze, Slack, Office 365 and more. Pricing of the product is based on a monthly subscription and support is extended via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eff0a56c-4131-476f-a6ba-cf226e91a88a.png","url":"https://www.softwareadvice.co.nz/software/181348/youzer","@type":"ListItem"},{"name":"Request Tracker","position":9,"description":"Request Tracker is an issue tracking solution that helps organizations track and manage customer requests and internal project tasks utilizing custom workflows, built-in dashboards, search functionalities and more. It enables team leaders to configure permission rights, set-up task priorities, track employee time and monitor ticket activity, whilst maintaining compliance with GDPR regulations.\n\nRequest Tracker's asset management tool enables staff members to search and track IT and facility assets based on department, name, ticket status and owner. It lets IT professionals create a centralized knowledge base to address frequently asked questions (FAQs) via research articles and canned responses. Additionally, the graphical lifecycle creator allows supervisors to create, manage and define actions and conditions to automate workflows.\n\nRequest Tracker comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It is available for free and on monthly subscriptions and support is extended via documentation, community forum, FAQ, live chat and other measures.\n\nRT offers Cloud and on-premise deployments with operational and product support plans.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1061c3d-9d52-4c49-9d65-f1ecd035f652.png","url":"https://www.softwareadvice.co.nz/software/115380/request-tracker","@type":"ListItem"},{"name":"Infraon ITSM","position":10,"description":"Infraon ITSM is a help desk software that helps businesses manage incidents, changes, problems, service requests, tasks, releases, and more. The platform enables managers to create and prioritize tasks with deadlines, assign them to team members, and include details such as notes, attachments, and labels.\n\nAdditionally, Infraon ITSM lets stakeholders define and measure service-level agreements and manage the knowledge base using a centralized dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0289cb6-fc9d-47e7-8fe0-4fd8e76ded20.jpeg","url":"https://www.softwareadvice.co.nz/software/423577/infraon-itsm","@type":"ListItem"},{"name":"Lunixo","position":11,"description":"Lunixo is a complete digital signage and DOOH management platform designed for businesses and media owners who want a simple, scalable, and reliable way to control screen networks while also unlocking programmatic revenue opportunities. It combines all core digital signage features with advanced DOOH and SSP integrations, allowing organizations to manage operational content and advertising from one unified system.\n\nAs a digital signage solution, Lunixo provides everything needed to publish and control content across single sites or large multi-location networks. Users can create playlists, schedule content dynamically, update screens remotely, and monitor device health in real time. Lunixo includes audit trails for transparency, playlist previewing, screen grouping, and multi-user access controls. This makes it suitable for healthcare practices, pharmacies, retail stores, hospitality providers, fitness studios, corporate buildings, and any location where screens are used to inform, engage, or guide visitors.\n\nLunixo also offers a strong value proposition for media owners and DOOH operators who want to generate revenue from their screens. Its DOOH layer includes full SSP connectivity, allowing networks to participate in programmatic advertising without additional platforms. Campaigns are delivered automatically based on real-time data, targeted location settings, and performance rules. Media owners benefit from improved fill rates, automated booking processes, and detailed delivery reports, reducing manual work while maximizing monetization potential.\n\nAdvertisers and agencies can use Lunixo to activate campaigns across multiple screens or networks with precision. Real-time analytics provide insights into impressions, performance, and delivery accuracy. This allows users to track campaign results and optimize future placements.\n\nThe platform supports Linux, Samsung Tizen, Android 9.0+, and Windows, offering broad compatibility for new installations or existing hardware fleets. Its cloud-based architecture ensures reliable performance at scale, making it a practical choice for both small deployments and large nationwide networks.\n\nLunixo is designed with simplicity in mind. The user interface is intuitive, helping teams adopt the platform quickly without technical expertise. For organizations managing multiple clients or locations, Lunixo provides flexible user permissions, streamlined workflows, and central monitoring dashboards that make it easy to maintain operational efficiency.\n\nPricing is flexible, with monthly and yearly plans available. Larger projects can receive custom pricing based on scale and screen count, and all plans include full access to every feature. Lunixo also offers free test locations so businesses can evaluate the platform before committing.\n\nLunixo is an excellent fit for companies seeking a single system that handles both digital signage and DOOH programmatic advertising. Whether you are a clinic needing reliable screen management, a retailer deploying in-store communication, or a media owner monetizing a national screen network, Lunixo provides a scalable, future-proof solution that simplifies operations and enhances revenue potential.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b45206-f549-4364-b6d3-1a12c46673dc.webp","url":"https://www.softwareadvice.co.nz/software/520541/Lunixo","@type":"ListItem"},{"name":"TANSS","position":12,"description":"TANSS is an IT service management tool designed for managed service providers and IT departments. It offers automation capabilities to improve service quality and productivity. Suitable for IT professionals in various industries, TANSS can be tailored to organizations of all sizes to support their service management needs.\n\nThe system includes a ticket system for managing service requests, SLA management tools, and automated IT workflows to streamline operations. Device management features allow for efficient tracking of IT assets, and the escalation management module ensures critical issues receive appropriate attention. Additional features include automated email processing, IT process governance through rule book functionality, and Microsoft Outlook integration via TANSS X.\n\nTANSS has a modular and scalable design that adapts to the specific requirements of each organization. It includes tools for MSP contract management, helping service providers maintain oversight of client agreements and obligations. The platform centralizes IT service management functions, reducing the need for multiple systems and maintaining comprehensive documentation of IT service activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e3c27aaa-8eac-4893-b41f-b41b31f014c8.png","url":"https://www.softwareadvice.co.nz/software/495072/TANSS","@type":"ListItem"},{"name":"VIZOR IT Asset Management","position":13,"description":"VIZOR ServiceDesk from Vector Networks is a cloud-based modular IT management platform that helps businesses to manage their IT and software related assets and services. Additionally, it also helps businesses to manage the licenses and incidents of software installed on the employees’ systems.\n\n\nPurchase information, location tracking and depreciation calculation allow for asset visibility that helps businesses to keep a record of allottees. VIZOR ServiceDesk provides features such as issue tracking, change management, knowledge base, SLA support and a self-service portal.\n\n\nVIZOR ServiceDesk automates the most frequent IT requests, like user provisioning and employee onboarding. Users can assign assets to new employees and recover from them when they leave. Vizor can also be installed locally as an on-premise application and is available on a pay-as-you-go pricing model. The solution offers seamless integration with Microsoft System Center infrastructure (SCCM).\n\n\nSupport is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.softwareadvice.co.nz/software/21274/vizor-complete","@type":"ListItem"},{"name":"Routezilla","position":14,"description":"Routezilla is a field service management software designed to help businesses book appointments based on geographical locations. The platform enables on-field workers to update job status, view service routes and connect with clients via automated emails.\n\nManagers can gain insights into booking details such as date, time, venue, customer name and contact information on a unified interface. Routezilla allows teams to organize online bookings and track daily schedules in real-time. Additionally, supervisors can manage staff availability and reschedule activity types on a centralized dashboard.\n\nRoutezilla lets customers select services, schedule appointments and receive booking confirmations via the client portal. Pricing is available on request and support is extended via phone, email, chat and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72f0d9ed-3871-4ddc-8350-93423068fc0a.png","url":"https://www.softwareadvice.co.nz/software/269802/routezilla","@type":"ListItem"},{"name":"eSigns","position":15,"description":"eSigns is a secure digital signature software solution with standardized templates, collaboration tools and forms. Upload a document, add the required fields, sign the document share with other necessary recipients and automatically notify recipients by email for review.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03d8bf52-630e-4387-b1ef-bced5e40524c.png","url":"https://www.softwareadvice.co.nz/software/401085/esigns","@type":"ListItem"},{"name":"Rzilient","position":16,"description":"Managing iT park is not easy. Doing it while respecting the environment is even less so. However, it is now essential to reconcile IT and eco-responsibility. This is precisely the mission set up at the Rzilient club, to facilitate the transition to a responsible digital environment.\n\nIt simplifies IT fleet management with a SaaS and a technical team providing complete and fast support. Joining the Rzilient.club means access to:\n\n- Personalized services and IT support to guarantee the performance of the fleet. Configuration, installation, remote support, maintenance, or in-site troubleshooting and this until recycling. \n\n- The Saas solution pilots all IT subjects via a unique platform: data management, session access, budget allocation, and configuration tracking.\n\n- Choosing refurbished equipment means optimizing the lifespan of devices without sacrificing performance. It provides all types of IT products including computers, mobiles, software, accessories, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4de2e933-e46d-4610-ac89-5ec35a8e780c.jpeg","url":"https://www.softwareadvice.co.nz/software/378442/rzilient","@type":"ListItem"},{"name":"Versio.io","position":17,"description":"Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated. The Versio.io platform supports a wide range of ready-made detection and import integrations and technologies in the form of operating systems, software products and frameworks, network devices and hardware devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12bb47c7-cafc-4c74-88cc-c29dfff3ccbf.png","url":"https://www.softwareadvice.co.nz/software/344207/versio-io-cmdb","@type":"ListItem"},{"name":"NITRO Help Desk","position":18,"description":"Help Desk for SharePoint enables professionals to create user accounts and roles and add end-users, groups and permissions. Create helpdesk templates to make ticket creation a breeze. Automatically populate forms with the necessary contact details and request details. Automate your business processes with custom workflows that utilize automation rules and alerts. An IT help desk for Office 365, Teams and SharePoint is a complete out-of-the-box IT help desk solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ca5baf-e803-4cf4-af6e-bfaa16f0cba3.png","url":"https://www.softwareadvice.co.nz/software/72995/helpdeskforoffice365andsharepoint","@type":"ListItem"},{"name":"ServiceTonic","position":19,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\n\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.softwareadvice.co.nz/software/32396/service-tonic","@type":"ListItem"},{"name":"SteadyPoint Helpdesk","position":20,"description":"SteadyPoint is a SharePoint Helpdesk and Office 365 Helpdesk application that integrates with the user's existing Microsoft environment, providing a ticketing system and service desk. The application features customizable ticket categorization, workflow and service level agreements. It allows organizations to tailor the system to their specific requirements.\n\nSteadyPoint also provides customizable forms, advanced ticket filters, and automation triggers, enabling efficient ticket management and resolution. Users can create tickets directly from their email through Microsoft Teams integration. Additionally, it is designed to be ITIL-compliant, ensuring organizations can maintain a HIPAA-compliant ticketing system and achieve ITIL compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39f89590-0437-46d6-be7e-65f58012914e.png","url":"https://www.softwareadvice.co.nz/software/461544/SteadyPoint-Office-365-Help-desk","@type":"ListItem"},{"name":"AlertFind","position":21,"description":"AlertFind is a cloud-based emergency notification and IT alerting solution that enables organizations to instantly reach employees when urgent situations arise. Using AlertFind’s multichannel communication, you can immediately alert people via text, voice, email, fax, push notifications and more.\n\n\nRecipients can also reply, thanks to AlertFind’s two-way capabilities. Whereas traditional notification systems are often hampered by incorrect or outdated employee contact information, AlertFind’s unique SmartContact feature ensures that your contact database is 100 percent current and accurate, automatically pulling in the latest information from your HR information systems.\n\n\nOther important features include customizable hotline and conference bridge capabilities, automated alerts, role- and group-based alerts and geofencing. AlertFind's global reach, guaranteed uptime, multi-language support and secure, off-network platform ensure that you'll be able to reach everyone everywhere in any situation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9fee071-fbbb-451c-8d59-73b703364c32.png","url":"https://www.softwareadvice.co.nz/software/173809/alertfind","@type":"ListItem"},{"name":"Cloudscene","position":22,"description":"Cloudscene is a global marketplace platform that connects businesses with the knowledge, vendors, and tools they need to buy network services.\n\nBuyers on Cloudscene can easily and quickly find their optimum service providers, compare pricing, create and publish RFQs, collaborate with their team, and track and manage their procurement process via a centralized portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b0e8b65-6676-4543-ba5f-3773219ed905.jpeg","url":"https://www.softwareadvice.co.nz/software/322256/cloudscene","@type":"ListItem"},{"name":"Microsoft 365 for Jira","position":23,"description":"Microsoft 365 for Jira brings IT, DevOps, and support teams together – where work happens.\n\nBy connecting Jira (including Jira Service Management) with Microsoft Outlook, Teams, Calendar, and To Do, your team can reduce context switching and centralize task management and communication in one place.\n\nIs this for you? Absolutely – if you manage support tickets, internal IT operations, projects, or software development.\n\nWhy choose this integration:\n\nKeep work flowing: Create and update issues from Outlook or Teams, and automatically reflect updates back to Microsoft 365 tools.\n\nEmpower communication: Start chats, emails, and meetings right from Jira.\n\nOpen access to non-Jira users: Share Jira content in Teams, enable chat-based ticketing, and allow customers to collaborate without a license.\n\nAlign tools and teams: Let every user work in their preferred app without losing traceability.\n\nAdaptable to your needs:\n\nOutlook: Easily send emails and generate Jira issues.\n\nMicrosoft Teams: Enable instant chat collaboration and customer support portals inside Teams.\n\nCalendar: Schedule and link meetings from Jira with Outlook Calendar.\n\nBoards & Portals: Share key Jira content in Teams for visibility and engagement.\n\nTo Do: Sync Jira issues to your personal task manager and get more done.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee2fa6f-02a5-4692-8849-1a835d61c893.png","url":"https://www.softwareadvice.co.nz/software/258676/yasoon","@type":"ListItem"},{"name":"HEINZELMANN","position":24,"description":"HEINZELMANN is an ITSM software designed to help businesses manage a fleet of computers and other connected devices. The platform enables managers to track hardware and software of any size, across multiple locations and users, in physical or virtual environments.\n\nAdministrators can utilize AssetDesk to track assets and licenses through the web console. HEINZELMANN allows teams to manage incidents, catalog, tickets, problems, projects, changes, knowledge base and workflows on a unified interface. Additionally, supervisors can manage appointments, record customer interactions and track performance metrics.\n\nPricing is based on a one-time license and support is extended via phone, email and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a16e42d-65fb-46f9-ba88-e10f36398ffc.png","url":"https://www.softwareadvice.co.nz/software/244446/heinzelmann","@type":"ListItem"},{"name":"TimO","position":25,"description":"TimO® is a proven Project-ERP Business Suite for time tracking, project time tracking, project management, billing, resource planning, ticket management, leave management, and team calendars, developed and hosted in Germany.\n\nBuilt on a modular architecture, TimO offers maximum flexibility for businesses: each module can be used as a standalone solution or combined into a fully integrated ERP system.\n\nTimO digitizes and connects all core business processes – from time tracking and project planning to billing. This eliminates manual work, prevents data silos, and provides real-time transparency into resources, budgets, and project progress.\n\nThanks to its flexibility and scalability, TimO is suitable for various industries and company sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3e0d2d8-37b4-4f57-9e8f-0d4ef951b97a.png","url":"https://www.softwareadvice.co.nz/software/365403/timo-projektmanagement","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/directory/4207/it-service/software?page=5#itemlist","numberOfItems":25}
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