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description: Discover the best Service Dispatch Software in New Zealand. Compare top Service Dispatch Software tools with customer reviews, pricing and free demos.
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title: Best Service Dispatch Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Service Dispatch Software

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## Products

1. [Simpro](https://www.softwareadvice.co.nz/software/154441/simpro-enterprise) — 4.0/5 (149 reviews) — Simpro is the leading AI-first field service management software for residential and commercial trades. Our mission i...
2. [Synchroteam](https://www.softwareadvice.co.nz/software/14400/synchroteam) — 4.4/5 (96 reviews) — Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes ...
3. [AroFlo](https://www.softwareadvice.co.nz/software/161893/aroflo) — 4.3/5 (118 reviews) — AroFlo is AI-first job management software for tradies and field service businesses across Australia and New Zealand....
4. [GSMtasks](https://www.softwareadvice.co.nz/software/136942/gsmtasks) — 4.7/5 (35 reviews) — GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and...
5. [ETAP](https://www.softwareadvice.co.nz/software/245576/etap) — 4.5/5 (82 reviews) — ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, f...
6. [vWorkApp](https://www.softwareadvice.co.nz/software/162436/vwork) — 4.5/5 (26 reviews) — vWork job scheduling and dispatch software specializes in last-mile delivery. Used in 10 countries around the world, ...
7. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5317 reviews) — Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a t...
8. [Housecall Pro](https://www.softwareadvice.co.nz/software/7729/housecall) — 4.7/5 (2748 reviews) — Housecall Pro is a business solution for home service professionals. Available on web and mobile, Housecall Pro helps...
9. [Motive](https://www.softwareadvice.co.nz/software/51721/motive) — 4.5/5 (1688 reviews) — Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical ...
10. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews) — Jobber is a cloud-based field service management platform that helps home service businesses run their operations in ...
11. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1334 reviews) — Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of compani...
12. [Samsara](https://www.softwareadvice.co.nz/software/51789/samsara) — 4.5/5 (1034 reviews) — Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and in...
13. [Verizon Connect](https://www.softwareadvice.co.nz/software/373568/verizon-connect) — 3.2/5 (947 reviews) — Verizon Connect is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS flee...
14. [Salesforce Service Cloud](https://www.softwareadvice.co.nz/software/363691/service-cloud) — 4.5/5 (832 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
15. [mHelpDesk](https://www.softwareadvice.co.nz/software/23923/mhelpdesk) — 4.3/5 (824 reviews) — mHelpDesk is a field service solution that helps service businesses automate processes. It assists with customer mana...
16. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (500 reviews) — FieldPulse is a web-based field service management solution that creates synergy between office and field teams throu...
17. [RazorSync](https://www.softwareadvice.co.nz/software/152368/razorsync) — 4.3/5 (487 reviews) — RazorSync is a cloud-based field service management solution that features both mobile and desktop capabilities. It i...
18. [Route4Me](https://www.softwareadvice.co.nz/software/99002/route4me) — 4.5/5 (415 reviews) — Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary feature...
19. [Kickserv](https://www.softwareadvice.co.nz/software/116904/kickserv) — 4.4/5 (387 reviews) — Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities,...
20. [ServiceTrade](https://www.softwareadvice.co.nz/software/239395/servicetrade) — 4.6/5 (344 reviews) — ServiceTrade is an AI-powered field service management platform built for commercial mechanical, HVAC, refrigeration,...
21. [ServiceTitan](https://www.softwareadvice.co.nz/software/155551/servicetitan) — 4.3/5 (341 reviews) — ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a co...
22. [FieldEdge](https://www.softwareadvice.co.nz/software/168526/fieldedge) — 4.1/5 (313 reviews) — FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, p...
23. [ServiceM8](https://www.softwareadvice.co.nz/software/32951/servicem8) — 4.5/5 (311 reviews) — ServiceM8 is the app for trade contractors \& service businesses, such as plumbing, electrical, HVAC \& refrige...
24. [Service Fusion](https://www.softwareadvice.co.nz/software/5783/service-fusion) — 4.3/5 (308 reviews) — Service Fusion is an all-in-one field service management software built to help service contractors simplify operatio...
25. [BigChange](https://www.softwareadvice.co.nz/software/126649/bigchange) — 4.5/5 (270 reviews) — BigChange is job management software for UK field service teams that connects office staff, engineers, vehicles, cust...

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## Related Categories

- [Project Management Software](https://www.softwareadvice.co.nz/directory/4430/project-management/software)
- [Workforce Management Software](https://www.softwareadvice.co.nz/directory/374/workforce-management-software/software)
- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)
- [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software)
- [Employee Scheduling Software](https://www.softwareadvice.co.nz/directory/497/employee-scheduling/software)

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It enables users to drag and drop jobs into employee schedules based on the location, qualification and availability of employees. \n\nThe solution also provides dispatchers with a real-time view of their workers in the field. Users can customize reports to ensure employees in the field capture specific metrics and parameters about jobs and customers. Synchoteam also provides mobile applications for iOS and Android devices that help workers to remotely access the solution. APIs are provided for integration with various CRM and ERP systems and users' websites.\n\nAdditionally, Synchroteam offers billing, invoicing and inventory management functionalities to the users. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c9b1cf1-b313-4bb9-a9da-922f6728d818.webp","url":"https://www.softwareadvice.co.nz/software/14400/synchroteam","@type":"ListItem"},{"name":"AroFlo","position":3,"description":"AroFlo is AI-first job management software for tradies and field service businesses across Australia and New Zealand. It is suited to businesses that want one cloud platform to connect office teams, field crews and financial workflows. For day-to-day job management, AroFlo brings together quoting and estimating, scheduling, work orders, jobs and projects, asset records, documents and forms, inventory, purchase orders, timesheets, job costing, invoicing, payments, reporting and integrations. Trade-specific workflows support electrical, plumbing, HVAC, construction, maintenance, fire and other field service operations. Office and field coordination is handled through shared job information. Office staff can schedule work and view job progress, while technicians can access job details, record labour and materials, add notes, photos and documents, complete forms and update work from the field. This gives both teams a current operational record without relying on paper job cards or repeated data entry. For financial control, AroFlo connects job activity with labour, material and cost data. Teams can prepare quotes, monitor job costs, review profit and loss information, create invoices in the field or office, use recurring and progress invoicing, and offer online payment options. Cost centre tracking can also separate invoicing and reporting across business units or divisions. Field records include job photos, videos and documents, activity logs, digital signatures, checklists, asset history, and safety and compliance forms. These capabilities can help businesses keep operational records together and make job information available to authorised staff in the office and on site. Published AroFlo integrations include Xero, MYOB, QuickBooks, Reckon, Stripe, ClickSend, MessageMedia, Groundplan and trade supplier connections such as Reece and Rexel. AroFlo also lists API integrations. Integration availability and any additional fees should be confirmed for your plan, region and intended workflow. AroFlo Lightning is the platform's AI layer. It includes Cooper and components for plain-language business questions, job preparation, technician support, documentation, customer communication and GPS-assisted time tracking. AI supports the broader job management workflow, rather than replacing the core scheduling, field, finance and reporting functions buyers need to assess. Results vary by business and implementation. In AroFlo's published customer stories, Alpha Cool reports reducing invoice preparation from 15 to 20 minutes to about 30 seconds. Reed Plumbing reports an 80% increase in field administration efficiency and next-day invoicing. Squeeky Group reports reducing invoice turnaround from 1 to 2 weeks to 1 to 2 days and quoting from 1 to 2 weeks to 1 to 3 days. These are individual customer outcomes. Results vary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9141c05-7783-4cb5-9a68-3eb30bb8bd5e.png","url":"https://www.softwareadvice.co.nz/software/161893/aroflo","@type":"ListItem"},{"name":"GSMtasks","position":4,"description":"GSMtasks is a fleet management solution that helps organizations plan multi-stop routes, handle business vehicles and track on-site workers. Key features include courier optimization, food delivery management, fleet analytics, task scheduling and automated routing.\n\nThe integrated field service management system enables employees to collect and store clients’ data in a centralized repository, update task lists and capture customers’ electronic signatures. Using GSMtasks' route and task optimization module, managers can plan routes for deliveries, assign tasks to drivers and calculate the estimated time to complete a task. Additionally, delivery agents can utilize the mobile applications to view, track and edit active jobs using Android and iOS devices.\n\nGSMtasks comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Magento, Shopify, Intuit QuickBooks, WooCommerce, Google Maps and more. Pricing is available on a monthly subscription and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a7e4347-e0b9-432a-b40a-ea01c511c155.png","url":"https://www.softwareadvice.co.nz/software/136942/gsmtasks","@type":"ListItem"},{"name":"ETAP","position":5,"description":"ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, fossil fuel generation, transportation and other industries predict system behavior, schedule electrical transactions, manage, control, visualize, optimize and automate utility distribution networks, among other processes. \n\nKey features of ETAP include asset management, personnel training, reporting and load forecasting. Administrators can receive alerts or warnings about status changes, operating conditions, network abnormalities, equipment ratings, system failures and other defined categories based on region, zone and area via email and SMS. Additionally, engineers, operators and managers can design, build, operate and maintain power systems across multiple stages of the electrical installation lifecycle.\n\nETAP streamlines several industrial processes related to outage management, energy tracking, asset performance monitoring, what-if analysis and more. Pricing is available on request and support is extended via phone, video tutorials, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71ba5ad2-6fd9-46b9-a050-0ea70ac1e601.png","url":"https://www.softwareadvice.co.nz/software/245576/etap","@type":"ListItem"},{"name":"vWorkApp","position":6,"description":"vWork job scheduling and dispatch software specializes in last-mile delivery. Used in 10 countries around the world, it makes sure your goods or field workers get to the right place, at the right time, every time. Each job is scheduled in an easy-to-use app and your customers are kept informed every step of the way. \n\nFrom market leading route optimization, to repeating jobs and health & safety features - vWork is proven to lift efficiency by up to 60% while delivering more jobs for less cost. The application enables customers to automatically receive delivery updates via SMS/email and track your delivery driver or field workers on a map in real-time.\n\n\nUsing vWork’s route optimization functionality, administrators can plan routes for drivers and mobile workers. It offers a host of features including appointment scheduling, reporting, data export, drag and drop interface, alerts, customizable workflows, communication management and more. \n\nAdditionally, drivers and mobile workers can utilize the mobile application to view, track and edit active jobs, generate quotes or invoices and capture customers’ signatures using Android and iOS devices.\n\nvWork comes with an application programming interface (API), which lets businesses integrate the system with a range of ERP and related software platforms such as QuickBooks, MYOB, Xero, EROAD, Navman, Salesforce  and more. Pricing starts at USD19 per user, per month with a range of support options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ecbdc20-0d04-4fbb-a3bd-aade37ac80c2.png","url":"https://www.softwareadvice.co.nz/software/162436/vwork","@type":"ListItem"},{"name":"Connecteam","position":7,"description":"Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time.\nConnecteam is trusted by over 50,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!\nRunning a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are.\nOur mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more!\nEnsure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).\nAnd the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.softwareadvice.co.nz/software/109560/connecteam","@type":"ListItem"},{"name":"Housecall Pro","position":8,"description":"Housecall Pro is a business solution for home service professionals. Available on web and mobile, Housecall Pro helps home service professionals grow revenue, get paid, manage jobs and operate the businesses. Teams can send automated marketing campaigns to attract new customers. It enables managers to create visually appealing proposals and offer consumer financing to secure bigger jobs. Operators can drive repeat business with service plans and let customers book online via a business website or Google.\n\nHousecall Pro allows customers to pay online, in the field or over the phone. Managers can accept cards, bank transfers, mobile wallets and checks and collect secure payments with mobile card readers and instant payouts. The platform enables operators to automate routine tasks, such as scheduling, dispatching and invoicing. Leaders can track leads, estimates and jobs with a workflow management board and enhance communication among team members and customers with real-time alerts. \n\nSupervisors can sync data through integrations with third-party tools, including QuickBooks and track time, run payroll as well as offer employee benefits. It allows administrators to scale smarter with detailed analytics and reporting on key business metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd6ad857-8506-4472-a257-27953e488179.jpeg","url":"https://www.softwareadvice.co.nz/software/7729/housecall","@type":"ListItem"},{"name":"Motive","position":9,"description":"Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical economy. It caters to industries, such as trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit and delivery. Key features include vehicle and equipment tracking, driver safety, compliance, maintenance, spend management and more. \n\nThe platform helps prevent accidents, reduce risk and provide detailed insights into vehicles, equipment and spending. It assists with vehicle health and utilization, driving efficiency and automating workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81ed99b6-5326-4c5a-b437-6fa4fd1758f0.png","url":"https://www.softwareadvice.co.nz/software/51721/motive","@type":"ListItem"},{"name":"Jobber","position":10,"description":"Jobber is a cloud-based field service management platform that helps home service businesses run their operations in one place. From scheduling and dispatching to invoicing and customer communication, Jobber keeps work organized for both small teams and growing multi-crew operations—whether you’re in the office or on the job.\n\nDesigned for service industries like cleaning, landscaping, HVAC, plumbing, and contracting, Jobber brings key tools together in one system. Businesses can manage client details with an integrated CRM, schedule and dispatch crews in real time, track expenses, send professional quotes and invoices, and accept online bookings. Features like a self-serve client hub, automated reminders, and email follow-ups help businesses stay responsive and deliver a professional customer experience.\n\nWith AI-powered tools like Jobber Copilot, teams get recommendations and insights based on their business activity. Copilot acts as a built-in advisor, helping teams spot opportunities, handle routine tasks faster, and make informed decisions as their workload grows.\n\nJobber also includes marketing tools that help businesses stay connected with customers and bring in new work. Automated email campaigns, referral programs, and review requests help keep schedules full while strengthening relationships with existing clients.\n\nFor day-to-day job management, Jobber provides flexible scheduling, dispatching, quoting, invoicing, and follow-up tools to help teams stay on top of every job. Customer experience tools include online booking, a client hub for approvals and payments, customizable job forms, and built-in communication tools that keep clients informed.\n\nThe platform also supports business performance with reporting, credit card processing, marketing tools, and AI-powered insights. Businesses can manage recurring work, track job progress in real time, assign crews, and create professional invoices using customizable templates.\n\nJobber’s mobile app for iOS and Android keeps teams connected in the field, while integrations with payment platforms help streamline invoicing and electronic payments.\n\nBeyond software, Jobber supports service businesses with educational resources like Jobber Blueprint, along with community initiatives including events, grants, and industry insights to help businesses succeed at every stage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ad18d6d9-96a7-429c-af65-8beb3926ec4e.jpeg","url":"https://www.softwareadvice.co.nz/software/3660/jobber-lawncare","@type":"ListItem"},{"name":"Odoo","position":11,"description":"Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of companies of all sizes. It offers a wide range of integrated apps that cover various business functions, from CRM and sales to inventory and accounting. One of the standout features of Odoo is its modular architecture, which allows businesses to start with a few apps and add more as needed. This scalability ensures that the platform can grow with the business, providing a seamless experience across different business functions.\n\nThe Customer Relationship Management (CRM) module helps businesses manage leads, opportunities, and customer interactions efficiently. It includes a visual sales pipeline that aids sales teams in tracking progress and managing their sales activities effectively. In terms of sales and invoicing, Odoo allows businesses to create and send professional quotations quickly. The platform supports automated invoicing, recurring invoices, and payment follow-ups, streamlining the billing process.\n\nOdoo's inventory management capabilities are robust, offering real-time tracking to help businesses maintain optimal stock levels and reduce waste. The platform includes advanced warehouse management features such as multi-warehouse support, barcode scanning, and automated replenishment. In the realm of accounting and finance, Odoo automates various tasks including bank reconciliation, expense tracking, and financial reporting. It also supports multi-currency transactions, making it suitable for businesses with international operations.\n\nThe Human Resources (HR) module helps businesses manage employee information, attendance, and leave requests. It also includes recruitment tools that streamline the hiring process, from job postings to candidate evaluation. For project management, Odoo allows businesses to create and assign tasks, set deadlines, and track progress. The platform includes collaboration tools such as document sharing and team messaging, enhancing team productivity.\n\nOdoo's e-commerce capabilities are extensive, providing tools to create and manage an online store, including product catalog management, payment processing, and order fulfillment. The e-commerce app integrates seamlessly with other Odoo apps, such as inventory and accounting, ensuring a unified business process. In terms of marketing, Odoo includes email marketing tools that help businesses create and send targeted email campaigns. It also supports social media integration, allowing businesses to manage their social media presence from within the platform.\n\nThe manufacturing module in Odoo helps businesses plan and manage their production processes, including work orders and bill of materials. It includes quality control features that help ensure product quality and compliance with industry standards. Reporting and analytics are also strong points of Odoo, offering customizable reporting tools that help businesses analyze key metrics and make data-driven decisions. The platform includes intuitive dashboards that offer real-time insights into business performance.\n\nOdoo allows for extensive customization and development, enabling businesses to develop custom modules to meet their specific needs, leveraging the platform's open-source nature. It also offers API access for integration with third-party applications and services. The platform can be deployed either in the cloud or on-premise, providing flexibility based on business preferences and requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.softwareadvice.co.nz/software/77019/odoo-pos","@type":"ListItem"},{"name":"Samsara","position":12,"description":"Samsara is designed to optimize fleet operations and promote business growth by providing real-time visibility and insights into fleet activities. The platform features tools for real-time visibility into vehicle location, including live traffic data and route analytics. Additionally, its tools aid in managing the fleet's performance by allowing adaptation to changing conditions through re-routing of vehicles and direct communication with drivers via the Samsara Driver application.\n\nSamsara provides alerts related to idling, speeding, engine faults, battery levels and geofence breaches to maintain fleet safety and reliability. The platform offers live tracking functionalities, shares route progress, automatic updates, transparent arrival times and delay notifications. Additionally, the system's open API architecture allows integration with third-party systems and existing operational workflows.\n\nSamsara streamlines hardware installation, which includes plug-and-play functionality and zero-configuration setup. Additionally, it provides solutions for GIS fleet management, asset management and more, designed to equip businesses with the resources necessary to achieve control over their fleet operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59ecf14b-cf0b-4322-a53e-3487454441ff.png","url":"https://www.softwareadvice.co.nz/software/51789/samsara","@type":"ListItem"},{"name":"Verizon Connect","position":13,"description":"Verizon Connect is a cloud-based electronic logging device (ELD) and fleet management platform that provides GPS fleet tracking to help businesses gain a 360 overview of all fleet management operations. High-resolution maps with smart clustering help businesses manage fuel costs, provide accurate ETAs, keep tabs on equipment with asset tracking and oversee a mobile workforce with vehicle tracking. \n\nVerizon Connect includes GPS tracking, high-resolution maps, fuel consumption management, asset tracking, customizable dashboards, performance analytics and more features. With integrated fleet tracking, fleet operators can view all drivers on a map and automatically detect driving behavior such as harsh braking, quick starts, hard morning and additional vehicle misuse. \n\nVerizon Connect sends real-time push alerts to notify dispatchers and supervisors of dangerous driver behavior. As an ELD solution, Verizon Connect provides mobile capabilities via an iOS and Android app for drivers to track performance and productivity through any smartphone. Once drivers log in, drivers can view nearby company vehicles and receive assignments. Any driver is able to view scheduled stops and an electronic log to see how they compare with other drivers using metrics such as the number of stops, idling and speeding.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8db6b43-92b1-43a2-a606-d50222fb65ed.jpeg","url":"https://www.softwareadvice.co.nz/software/373568/verizon-connect","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"description":"Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions across multiple channels. It provides tools for various service teams, including contact centers, field service operations, HR departments, and IT service teams. The platform focuses on enhancing customer interactions.\n\nKey features include omni-channel support, centralized case management, and AI capabilities that automate routine tasks, allowing service representatives to address more complex issues. It integrates digital channels, connects phone systems with CRM data, and offers self-service portals for around-the-clock customer support. The platform also includes a centralized knowledge management system, providing access to a digital library for both agents and customers.\n\nService Cloud provides analytics and data insights to help service leaders make informed decisions. Field service tools support workforce productivity by streamlining operations. The platform's unified structure ensures customer information is connected, enabling consistent support experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.softwareadvice.co.nz/software/363691/service-cloud","@type":"ListItem"},{"name":"mHelpDesk","position":15,"description":"mHelpDesk is a field service solution that helps service businesses automate processes. It assists with customer management, quoting, dispatching, invoicing, billing and reporting.\n\nmHelpDesk has multiple features to support a field service-oriented business, including integration with both QuickBooks Online and QuickBooks Desktop for accounting. It also offers an offline mode, which allows technicians to continue using the mobile app in areas without internet or cell reception. The cloud-based tool is accessible on all mobile devices with internet access. This allows field techs to access all the necessary information about a job right. mHelpDesk also provides visibility into staff schedules, helping to dispatch and alert field employees.\n\nEstimates and invoices are customizable, allowing organizations to create templates that make sense for their business and customers. The system also integrates with any unique website, providing functional widgets, forms and login boxes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/273c54aa-4d75-41b9-9914-e2c0a26baa2c.png","url":"https://www.softwareadvice.co.nz/software/23923/mhelpdesk","@type":"ListItem"},{"name":"FieldPulse","position":16,"description":"FieldPulse is a web-based field service management solution that creates synergy between office and field teams through automation and integration, capturing customer service data for personalized communications. It streamlines operations for field service businesses and manages workflows efficiently.\n\nFieldPulse's estimates module allows for on-site proposal and invoice generation. The tool's advanced analytics and dashboards help users plan for growth by projecting revenue and managing capacity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc7db629-f83f-478c-9e4d-8f697f15e439.webp","url":"https://www.softwareadvice.co.nz/software/109782/fieldpulse","@type":"ListItem"},{"name":"RazorSync","position":17,"description":"RazorSync is a cloud-based field service management solution that features both mobile and desktop capabilities. It is supported on Android and iOS and is designed for small and midsize field service businesses. Key features of this solution include customer management, scheduling and dispatching, field worker management, job estimating and invoicing.\n\nRazorSync sends email notifications and text messages to field technicians reminding them of their work schedules and jobs. The solution features on-site invoicing and automatic updates to customer records, as well as GPS tracking capabilities for offices to monitor and adjust field workers schedules and routes on the fly. Users can store customer records including communications, notes, photos and work history at one place. Users can also create new service requests based on previous work performed for a customer.\n\nRazorSync is suited for many different types of field service operations, including cleaning services, HVAC, lawn care, and IT or computer repair. Pricing is available on a monthly basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8679494f-5c73-4cb3-ba19-ed0dfa45641d.jpeg","url":"https://www.softwareadvice.co.nz/software/152368/razorsync","@type":"ListItem"},{"name":"Route4Me","position":18,"description":"Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another.\n\nUsers can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a \"command center,\" where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes.\n\nRoute4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80d360b1-4f1a-4162-88c7-529b65658d96.png","url":"https://www.softwareadvice.co.nz/software/99002/route4me","@type":"ListItem"},{"name":"Kickserv","position":19,"description":"Kickserv is a cloud-based field service management solution that provides small businesses tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. The tool can be tailored to suit businesses in various industries, including cleaning services, plumbing, HVAC and electrical. It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more.\n\nKickserv provides users a custom user interface that allows them to monitor various aspects of their organization's workflows update and distribute invoices, monitor field technician status and more. The solution offers mobile applications for iOS and Android devices that help technicians and workers to send automated or custom job updates, notes and comments to the team in the office.\n\nKickserv supports integration with QuickBooks Online, QuickBooks Desktop and Xero. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/366d5944-5b1a-43ff-8f65-8eb457df72aa.png","url":"https://www.softwareadvice.co.nz/software/116904/kickserv","@type":"ListItem"},{"name":"ServiceTrade","position":20,"description":"ServiceTrade is an AI-powered field service management platform built for commercial mechanical, HVAC, refrigeration, fire protection, and life safety contractors that need a better way to manage complex service operations. It is ideal for growing commercial contractors that are balancing technician shortages, recurring maintenance agreements, compliance-driven inspections, high-value service work, multi-site customers, and pressure to improve profitability without adding more administrative burden.\n\nUnlike generic field service software, ServiceTrade is purpose-built for commercial service teams. The platform connects sales, scheduling, dispatch, inspections, asset management, technician workflows, quoting, invoicing, customer communication, and reporting in one connected system. This helps office teams, field technicians, sales teams, and managers work from the same information, reduce manual handoffs, and keep service work moving from the first customer request through the final invoice.\n\nServiceTrade helps contractors improve productivity, capture more revenue, and deliver a more professional customer experience. Teams can access customer and asset history, document job details in the field, create after-service reports, manage inspection findings and deficiencies, send online quotes, collect approvals, track project performance, and communicate clearly with customers. For contractors that rely on long-term service relationships, ServiceTrade helps turn everyday field work into stronger customer loyalty and more profitable growth.\n\nServiceTrade AI brings intelligent automation into the workflows commercial contractors already use. Smart Assistants help reduce manual work, improve job documentation, summarize service activity, capture asset information, and surface operational insights so teams can make faster, better-informed decisions. Built on years of commercial service and asset data, ServiceTrade helps contractors move beyond simply tracking work toward running a smarter, more scalable service business.\n\nServiceTrade is a strong fit for commercial contractors that want software built around their industry rather than a one-size-fits-all system. More than 1,300 contractors use ServiceTrade to improve field productivity, increase service revenue, strengthen customer relationships, and run more efficient operations. ServiceTrade also supports customers with implementation, training, and ongoing guidance to help teams adopt the platform, improve processes, and get more value from their software investment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e15ad5a-91d0-4daa-a3b7-cbf6a51f8ce7.webp","url":"https://www.softwareadvice.co.nz/software/239395/servicetrade","@type":"ListItem"},{"name":"ServiceTitan","position":21,"description":"ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/341f924d-664f-4110-8f29-7e2a151565f5.png","url":"https://www.softwareadvice.co.nz/software/155551/servicetitan","@type":"ListItem"},{"name":"FieldEdge","position":22,"description":"FieldEdge is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service platform allows businesses to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.\n\nThe dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.\n\nFieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. Support is offered via email, phone and through a blog for basic queries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f557b67-ac90-4c89-bcbb-f9d0ec54f36a.png","url":"https://www.softwareadvice.co.nz/software/168526/fieldedge","@type":"ListItem"},{"name":"ServiceM8","position":23,"description":"ServiceM8 is the app for trade contractors & service businesses, such as plumbing, electrical, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.\n \nServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.\n \nYou’ll eliminate paperwork, get more jobs done, provide amazing service & get paid faster.\n \nField staff use the ServiceM8 app for iPhone & iPad. Office staff use this ServiceM8 for Desktop app.  \n \n14-day free trial! \n\nGo to www.servicem8.com to create your account, then log in on ServiceM8 for Desktop and the iOS app.\n \nWho is ServiceM8 for?\n\nServiceM8 is ideal for contractors & service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:\n• Plumbing\n• Electrical\n• HVAC & Refrigeration\n• Pest Control\n• Appliance Repair\n• Locksmithing & Security\n• Cleaning\n• Pool Care\n• Lawn & Garden Care\n• IT\n• Property Maintenance\n• Fire Protection\n• Carpet & Flooring\n \nJob Management\n\n• Manage jobs from start to finish\n• Access all client & job details in the field\n• Ensure job quality & consistency with built-in checklists\n• Capture electronic signatures\n \nCommunication\n\n• Connect your office, field staff & clients\n• Email & text clients directly from the app\n• Save time with email & text templates\n• Send On-the-Way text messages to clients\n• Automate booking confirmations, reminders & follow-ups to clients\n \nScheduling\n\n• View your schedule & job info, anywhere\n• See a real-time map view of staff & job locations\n• Dispatch urgent jobs, instantly\n• Receive push notifications about schedule changes\n• Get ‘next-job’ reminders to help stay on schedule\n \nQuoting & Invoicing\n\n• Create professional PDF quotes & invoices on site\n• Email or text quotes & invoices to clients from the app\n• Clients can view quotes & pay invoices online\n \nMobile & Online Payments\n\n• Take card payments on site, through the app\n• Send online invoices via email & SMS, supporting card payment\n \nDigital Forms & Assets\n\n• Complete digital reports, procedures & certificates on site, through the app\n• Create custom forms for your business & industry\n• Catalogue client assets & view their service history\n \nJob History\n\n• Access a full history of work done for every client\n• Attach notes, photos, videos, emails & messages to jobs\n• Automatic back-up & secure cloud storage\n \nAccounting Integrations\n\n• Connect to Xero, MYOB or QuickBooks Online\n• Sync invoices & payments from ServiceM8\n• Streamline invoicing, payments & accounting\n \nCarPlay\n\n• See your schedule, call clients & navigate to jobs directly from your vehicle’s CarPlay screen\n \nAdd-ons\n\n• Extend ServiceM8’s functionality with a range of add-ons\n \nPricing\n\n• A range of monthly plans to suit your business & requirements\n• Plans bundle jobs, SMSs & add-ons into a single monthly price\n• No contracts, setup fees, or ‘per-user’ fees.\n• Unlimited users & storage\n• 14-day free trial — create an account at www.servicem8.com \n \nSupport\n\n• Free, 24/7 email & chat support\n• Self-serve Help Centre with articles & videos\n• Global network of ServiceM8 Partners offering setup services","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/844c0615-3f41-42f1-8b37-359ecd3da4a0.png","url":"https://www.softwareadvice.co.nz/software/32951/servicem8","@type":"ListItem"},{"name":"Service Fusion","position":24,"description":"Service Fusion is an all-in-one field service management software built to help service contractors simplify operations and grow faster. Designed for industries like HVAC, Plumbing, Electrical, Garage Door, Appliance Repair, and Handyman services, it offers powerful features including scheduling, dispatching, invoicing, customer communication, and GPS fleet tracking—all in one easy-to-use platform. With no per-user fees, guided onboarding, and unlimited, top-rated customer support, Service Fusion delivers unbeatable value and scalability for growing teams.\n\nService Fusion helps users manage job assignments and scheduling. Users can also view product catalogs, handle payment processing, track sales revenue and commission reporting, and access integrated voice and text messaging. The platform enables users to customize a dashboard and set up user-specific permissions. It integrates with Quickbooks Online, hardware GPS tracking devices, VoIP systems and payment processing systems.\n\nService Fusion offers tiered monthly subscription pricing. Mobile apps are available for iOS and Android devices. Customer support is provided via email, in-app live-chat and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed775b3-981b-4b78-9e2d-27243d23198b.png","url":"https://www.softwareadvice.co.nz/software/5783/service-fusion","@type":"ListItem"},{"name":"BigChange","position":25,"description":"BigChange is job management software for UK field service teams that connects office staff, engineers, vehicles, customers and finances in one system. If your day is slowed by paper job sheets, disconnected software, repeated phone calls or updates that reach the office too late, BigChange gives your team a shared view of every job from enquiry to invoice.\n\nSchedulers can assign work by engineer skills, location and availability, see live job status, respond to urgent call-outs and adjust the day without rebuilding a spreadsheet. Field engineers receive jobs, site history, notes and documents on the mobile app. They can complete digital job sheets, capture photos and signatures, record time and update progress while they are on site. The office gets the information it needs sooner, with fewer calls back to the field.\n\nBigChange combines CRM, job scheduling, live vehicle tracking, quotes, invoices, customer communications and business intelligence. Automated booking confirmations and ETA updates help keep customers informed. Online portals let customers request work, track progress and access job records. Reporting dashboards bring job, team, customer and financial information together so managers can spot problems and act with current data.\n\nFor teams that want more automation, BigChange Lightning adds AI tools for plain-language business questions, pre-job briefs, field documentation, customer summaries and technician onboarding. These tools work with data already held in BigChange to reduce repetitive preparation and reporting.\n\nThe platform supports UK businesses across plumbing and heating, HVAC, electrical contracting, fire and security, facilities and building maintenance, industrial doors, equipment hire, drainage, waste and environmental services. It can be configured around different worksheets, job types and service requirements.\n\nThe customer results are specific to each operation. SES Home Services reports that skills, location and availability-based scheduling increased daily job efficiency by up to 20% per engineer. BigChange also provides 24/7 access to its UK-based RoadCrew support team, a customer success manager and training through BigChange University and its Help Centre.\n\nBigChange is suited to teams that need to replace disconnected tools with one job management workflow that keeps the office, field team and customer working from the same information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0a232c4-8d4a-4219-a5dc-c3a4f6e87e0c.png","url":"https://www.softwareadvice.co.nz/software/126649/bigchange","@type":"ListItem"}],"numberOfItems":25}
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