---
description: Discover the best Chatbot Software in New Zealand. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Best Chatbot Software in New Zealand - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

# Chatbot Software

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## Products

1. [Social Intents](https://www.softwareadvice.co.nz/software/190003/social-intents) — 4.7/5 (10 reviews) — Social Intents is a live chat solution for Microsoft Teams, Slack, Google Chat, Zoom, and Webex which helps businesse...
2. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3523 reviews) — Brevo Marketing Platform is an all-in-one marketing solution serving individuals, small businesses, and large enterpr...
3. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3062 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
4. [Notion](https://www.softwareadvice.co.nz/software/123247/notion-remote-work) — 4.7/5 (2834 reviews) — Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, recor...
5. [Writesonic](https://www.softwareadvice.co.nz/software/436542/writesonic) — 4.8/5 (2102 reviews) — Writesonic is a cloud-based SEO and AI search visibility platform that serves solo marketers, agencies, startups, and...
6. [Paylocity](https://www.softwareadvice.co.nz/software/4537/web-pay) — 4.3/5 (1965 reviews) — Paylocity is a cloud-based human capital management (HCM) platform serving small to large businesses across industrie...
7. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1789 reviews) — LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-com...
8. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1728 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
9. [Appy Pie](https://www.softwareadvice.co.nz/software/433955/appy-pie) — 4.6/5 (1394 reviews) — Appy Pie is a no-code, AI-powered platform that helps individuals, small businesses, startups, and enterprise organiz...
10. [SendPulse](https://www.softwareadvice.co.nz/software/31209/sendpulse) — 4.6/5 (773 reviews) — SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing eff...
11. [Talkdesk](https://www.softwareadvice.co.nz/software/20039/talkdesk) — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
12. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (707 reviews) — Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small...
13. [Weave](https://www.softwareadvice.co.nz/software/158992/weave) — 4.4/5 (697 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
14. [Lime Connect](https://www.softwareadvice.co.nz/software/158509/userlike) — 4.6/5 (649 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
15. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
16. [Celoxis](https://www.softwareadvice.co.nz/software/6434/celoxis) — 4.5/5 (567 reviews) — Celoxis is a powerful project management software specifically designed for medium to large organizations, combining ...
17. [Gong](https://www.softwareadvice.co.nz/software/75783/gong) — 4.8/5 (561 reviews) — Gong is a cloud-based revenue intelligence platform built for B2B go-to-market teams across technology, media, teleco...
18. [Podium](https://www.softwareadvice.co.nz/software/172279/podium) — 4.2/5 (526 reviews) — Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize busi...
19. [Five9](https://www.softwareadvice.co.nz/software/20063/five9) — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
20. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (404 reviews) — ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-ho...
21. [Zenvia Customer Cloud](https://www.softwareadvice.co.nz/software/390410/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses...
22. [ExecVision](https://www.softwareadvice.co.nz/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
23. [Texta.ai](https://www.softwareadvice.co.nz/software/346900/texta-ai) — 4.6/5 (346 reviews) — Texta.ai is a Generative Engine Optimization analytics platform that helps marketing teams, SEO specialists, and agen...
24. [Smartsupp](https://www.softwareadvice.co.nz/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
25. [Outreach](https://www.softwareadvice.co.nz/software/352419/outreach) — 4.4/5 (311 reviews) — Outreach is an AI-powered revenue workflow platform that helps go-to-market teams in software, manufacturing, telecom...

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## Related Categories

- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)
- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/3923/chatbot/software> |
| en | <https://www.softwareadvice.com/live-chat/chatbot-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/3923/chatbot/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/3923/chatbot/software> |
| en-IE | <https://www.softwareadvice.ie/directory/3923/chatbot/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/3923/chatbot/software> |
| fr | <https://www.softwareadvice.fr/directory/3923/chatbot/software> |

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Key features include portfolio tracker, designer templates, database management, documentation and data export.\n\nDeployed on a web-interface or on-premise platform, Notion provides businesses with a product roadmap, task lists and repository patterns, streamlining project workflows, from initiation to completion. It provides mobile applications for iOS and Android devices, which let users view and manage completed, in progress and not started tasks, even from remote locations. Additionally, it allows businesses to collaborate and perform team tasks, share meeting notes, update project expense report and maintain benefits/vacation policies.\n\nNotion comes with an application programming interface (API), which lets businesses integrate the system with several third-party integrations such as Google Sheets, Twitter, Figma and more. 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Writesonic also offers website auditing features that identify technical SEO issues and track search performance over time. The software is deployed entirely via the cloud, requiring no installation. Support is available through live chat, email, and a self-serve knowledge base, giving users multiple ways to get help when needed.","image":"https://images.g2crowd.com/uploads/product/image/534825c107ea22fc08068a6cdb10aef0/writesonic.png","url":"https://www.softwareadvice.co.nz/software/436542/writesonic","@type":"ListItem"},{"name":"Paylocity","position":6,"description":"Paylocity is a cloud-based human capital management (HCM) platform serving small to large businesses across industries including retail, healthcare, restaurants, manufacturing, education, and nonprofits. It covers the full employee lifecycle, from recruiting and onboarding through payroll, benefits, time tracking, performance management, and learning. Finance tools include expense management, accounts payable automation, corporate cards, and procurement. IT asset management and device provisioning are also included. Paylocity is accessible via web browser and native iOS and Android mobile apps. Core features include multi-state payroll processing with audit tools, benefits administration, scheduling and labor forecasting, a learning management system with course catalog and video creation, and an employee self-service portal. A social collaboration hub supports chat, file sharing, and peer recognition. AI-powered tools assist with expense reporting, invoice processing, and employee engagement insights. Reporting dashboards and headcount planning give HR and finance leaders visibility into workforce and spend data. Global payroll supports international employees and foreign currencies. Hundreds of third-party integrations and open APIs allow the platform to connect with existing systems. Support options include dedicated implementation assistance and ongoing client partnership resources.","image":"https://images.g2crowd.com/uploads/product/image/cac7f9ce289eaae52b299fac3ae5ef66/paylocity.jpg","url":"https://www.softwareadvice.co.nz/software/4537/web-pay","@type":"ListItem"},{"name":"LiveAgent","position":7,"description":"LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.","image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"LiveChat","position":8,"description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.co.nz/software/27068/livechat","@type":"ListItem"},{"name":"Appy Pie","position":9,"description":"Appy Pie is a no-code, AI-powered platform that helps individuals, small businesses, startups, and enterprise organizations build native mobile apps, websites, and automated workflows without any coding. It serves a wide range of industries including restaurants, healthcare, fitness, e-commerce, education, real estate, hospitality, and media.\n\nThe software is cloud-based, with hosting and backend infrastructure included. No server setup is required. Enterprise app distribution via EMM systems is also supported.\n\nCore features include an AI app generator that converts plain-language prompts into native Android and iOS apps, a drag-and-drop editor, 200-plus built-in modules covering payments, bookings, push notifications, e-commerce, and real-time tracking, and an AI website builder that produces complete sites in approximately 60 seconds. Appy Pie Automate connects 300-plus apps through no-code workflow automation.\n\nBusinesses benefit from built-in user accounts, content management, analytics dashboards, role-based access control, and multi-user collaboration. A white-label option is available for agencies and enterprises. The platform meets GDPR, CCPA, HIPAA, SOC 2 Type II, and PCI DSS compliance standards.\n\nSupport is available around the clock via chat, email, and phone.","image":"https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png","url":"https://www.softwareadvice.co.nz/software/433955/appy-pie","@type":"ListItem"},{"name":"SendPulse","position":10,"description":"SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business.\n\nSendPulse features include:\n- bulk email and SMS service;\n- sales pipeline automation;\n- transactional emails;\n- Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder;\n- web push notification service;\n- website builder;\n- live chat builder;\n- CRM system;\n- online course builder and LMS.\n\nNo matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines.\n\nSendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. \n\nSendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere.\n\nOnline courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training.\n\nSendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. \n\nWith SendPulse, you can efficiently:\n- Build and segment your audience.\n- Manage all your sales and marketing activities from a single platform.\n- Track and analyze the effectiveness of your deals.\n- Make data-driven decisions based on actionable insights.\n- Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel.\n\nWith SendPulse, you will get access to unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while our paid subscriptions start at just $9.85 per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc103341-90fc-4a5a-873f-1b7fbf6c08b5.png","url":"https://www.softwareadvice.co.nz/software/31209/sendpulse","@type":"ListItem"},{"name":"Talkdesk","position":11,"description":"Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support teams operate a human-AI hybrid workforce across voice and digital channels. The platform provides enterprise-grade Contact Center as a Service (CCaaS) to support the human workforce and Customer Experience Automation (CXA) to build and manage the AI workforce and orchestrate work across both. CXA can be used with Talkdesk CCaaS or an existing third-party contact center.\n\nWith Talkdesk, teams can deliver connected voice and digital experiences, intelligently route interactions, enable self-service, improve workforce performance, guide employees in real time, and turn customer data into actionable insights. Omnichannel engagement, workforce engagement management, agent guidance, analytics, and automation come together on one platform to support customer journeys across human and AI experiences.\n\nTalkdesk CXA automates and orchestrates how customer needs are resolved across AI agents, human employees, data, knowledge, workflows, and enterprise systems. Agentic AI can reason through goals, use tools, take action, and complete multi-step work, while multi-agent orchestration coordinates specialized AI agents and human workflows across the customer journey. This can include use cases such as updating a billing record, checking a claim status, or rescheduling an appointment rather than only routing a request or generating a response. Talkdesk Data Cloud provides unified, real-time customer and enterprise data and knowledge, while guardrails, governance, observability, and human oversight help organizations maintain control as automation scales.\n\nCXA also supports a continuous automation lifecycle: organizations can analyze prior interactions and performance data to identify high-impact automation opportunities, build and customize agentic AI agents using natural language, test them before customer deployment, orchestrate them in production, and monitor, govern, and continuously optimize performance and outcomes.\n\nOrganizations can deploy Talkdesk CCaaS and CXA together as a unified platform. Or, they can add Talkdesk CXA to an existing cloud, hybrid, or on-premises contact center, allowing teams to start with focused automation use cases and expand over time without replacing their current contact center environment.\n\nTalkdesk offers purpose-built solutions for healthcare, financial services and insurance, retail, public sector, utilities, travel and hospitality, and other industries. Industry-specific AI agents, workflows, integrations, data context, and preconfigured use cases help address customer journeys and operational requirements without starting from a blank slate.\n\nTalkdesk is well suited for midsize and enterprise organizations with complex customer experience operations, particularly those managing high interaction volumes, repetitive work, or processes that span multiple departments and systems. It helps CX, IT, and operations teams reduce manual effort and cost-to-serve, accelerate resolution, improve employee performance, and maintain governance as automation expands.\n\nTalkdesk serves customers in over 100 countries, with implementation, customer care, training, and enablement resources available to support deployment, expansion, and modernization. Its global cloud architecture includes regional data centers and active-active redundancy. Talkdesk maintains a security and compliance program that includes SOC 2, SOC 3, and ISO 27001, as well as support for GDPR requirements. Talkdesk CX Cloud Government Edition is FedRAMP Authorized for U.S. public sector organizations.","image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.softwareadvice.co.nz/software/20039/talkdesk","@type":"ListItem"},{"name":"Birdeye","position":12,"description":"Birdeye is a cloud-based marketing and reputation management platform built for multi-location businesses, from small operations to large enterprises across healthcare, financial services, retail, automotive, home services, real estate, dental, legal, and food and beverage industries.\n\nThe platform consolidates reviews, listings, social media, surveys, messaging, payments, and analytics into a single dashboard, removing the need for separate tools. AI-powered agents automate review requests and responses across 200+ sites, sync business profiles to 50+ directories, schedule social posts, run email and SMS campaigns, and manage customer conversations from a unified inbox. A search visibility tool tracks brand presence on AI-powered engines including ChatGPT and Google Gemini. Reporting and sentiment analysis tools help businesses benchmark reputation and monitor performance across all locations.\n\nBirdeye connects with 3,000+ third-party systems including Salesforce, HubSpot, and QuickBooks, and supports enterprise governance through role-based permissions and audit trails. The platform is accessible via web browser and iOS and Android mobile apps.\n\nSupport is available through a knowledge base, live chat, email, and phone.","image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.softwareadvice.co.nz/software/86768/birdeye","@type":"ListItem"},{"name":"Weave","position":13,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.co.nz/software/158992/weave","@type":"ListItem"},{"name":"Lime Connect","position":14,"description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.co.nz/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":15,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.co.nz/software/157633/tidio-chat","@type":"ListItem"},{"name":"Celoxis","position":16,"description":"Celoxis is a powerful project management software specifically designed for medium to large organizations, combining advanced features with AI-driven data insights to ensure smarter, faster decision-making. With single source of truth and centralized visibility, it offers a unified view of your projects, enabling better collaboration and more informed decision-making. The platform’s unique KPIs, coupled with its ease of use, empower teams to manage projects with greater precision and efficiency. Whether you need robust scheduling, resource allocation, or financial tracking, Celoxis delivers comprehensive solutions that scale with your business.\n\nOffering a comprehensive suite of tools like interactive Gantt charts, real-time dashboards, and sophisticated resource management, Celoxis ensures complete visibility and control over your projects. Its AI-driven insights go beyond basic tracking, helping teams predict risks, optimize resource allocation, and make proactive, data-driven decisions that guarantee projects are completed on time and within budget.\n\nWhether managing multiple project dependencies, balancing resource workloads, or tracking financials, Celoxis seamlessly integrates these tasks. Its intelligent automation reduces manual effort by handling repetitive tasks like reminders and status updates. \n\nProactive risk management flags potential issues, while predictive analytics help with smarter planning and better outcomes. Celoxis integrates effortlessly with tools like Salesforce, QuickBooks, and Microsoft Project, centralizing workflows and boosting team collaboration. \n\nCustomizable dashboards and reports let you tailor views to your specific needs, providing actionable insights that enhance decision-making. Whether you choose cloud-based or on-premise deployment, Celoxis scales with your organization, making it suitable for industries like IT, consulting, construction, and finance.\n\nThe platform blends simplicity and sophistication. It’s user-friendly and requires minimal onboarding, while offering advanced tools like earned value analysis (EVA), milestone tracking, and real-time variance reporting for project managers. Celoxis empowers teams to not just track projects, but optimize processes, improve collaboration, and achieve strategic objectives.\n\nBy leveraging AI insights, streamlining workflows, and enabling data-driven decisions, it turns project management into a strategic advantage, delivering consistent results and maximizing ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.softwareadvice.co.nz/software/6434/celoxis","@type":"ListItem"},{"name":"Gong","position":17,"description":"Gong is a cloud-based revenue intelligence platform built for B2B go-to-market teams across technology, media, telecommunications, professional services, financial services, healthcare, and manufacturing. It serves businesses of all sizes, with strong adoption among mid-market and enterprise organizations, and is used by more than 5,000 companies globally.\n\nThe platform automatically records and transcribes calls, emails, and meetings, then logs activity directly into connected CRM systems to reduce manual data entry. Core features include AI-powered forecasting using 300-plus signals from real customer conversations, pipeline and deal tracking with full customer context, and sales engagement tools for account-based outreach. Gong also provides coaching tools such as call review, scorecards, and AI-generated highlights to help managers develop reps without added overhead.\n\nSales enablement, pipeline management, forecasting, and engagement are consolidated into one platform, giving revenue teams a unified view of deals and accounts. AI agents automate tasks including follow-ups, pipeline updates, and forecast corrections.\n\nSupport is available via a knowledge base and customer support channels. Gong complies with SOC 2 Type II, GDPR, and CCPA standards.","image":"https://images.g2crowd.com/uploads/product/image/ba7ec16c546d0110cfe515805013d68d/gong.png","url":"https://www.softwareadvice.co.nz/software/75783/gong","@type":"ListItem"},{"name":"Podium","position":18,"description":"Podium is a cloud-based customer communication and lead management platform built for local and small-to-midsize businesses, including auto dealerships, home services, retail, dental and healthcare practices, and medical spas. It consolidates text, phone, email, and social messages into a single inbox, reducing the need for multiple tools.\n\nCore features include an AI-powered agent that responds to inbound leads around the clock, qualifies inquiries, books appointments, and follows up with past customers without staff involvement. A VoIP phone system handles call routing, recording, transcription, and automatically texts missed callers to reduce lost leads. Review management automates invite and reminder texts and generates responses for Google and Facebook listings. Payments can be collected via text-based invoice links, tap-to-pay on iOS and Android, or in-store card readers, all within the same platform. Bulk SMS and MMS campaigns support segmented outreach with compliance controls. The platform integrates with over 200 third-party tools, including QuickBooks, Salesforce, and Mailchimp.\n\nPodium is accessible via web browser, iOS and Android mobile apps, and a Windows desktop app. Support options include a knowledge base, live chat, email, and phone support.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.softwareadvice.co.nz/software/172279/podium","@type":"ListItem"},{"name":"Five9","position":19,"description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"ChatGPT","position":20,"description":"ChatGPT is a chatbot software that helps you to create, deploy and manage chatbots for your business. It is a self-hosted software and can be deployed on Google Cloud, Microsoft Azure, or Amazon AWS.\n\nWith ChatGPT, users can create and manage different chatbots, which can be available on the web, mobile, or desktop devices. Companies can also analyze data collected from chatbot interactions and use it to understand customer behavior better and provide them with an excellent experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5747618c-7ace-46db-bd4b-7a35a5aaeb51.png","url":"https://www.softwareadvice.co.nz/software/412748/chatgpt","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":21,"description":"Zenvia Customer Cloud is a cloud-based customer communication platform that helps small, medium, and large businesses manage interactions across multiple channels, including SMS, WhatsApp, email, and voice. Businesses in retail, financial services, and other customer-facing industries can use Zenvia Customer Cloud to centralize conversations, automate messaging workflows, and track customer engagement in one place. Core features include multi-channel messaging, contact management, campaign automation, and analytics dashboards that give teams a clear view of communication performance. These tools help businesses send timely, targeted messages and monitor results without switching between separate systems. The platform is deployed via the cloud, so no installation is required. Support is available through email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.softwareadvice.co.nz/software/390410/zenvia-conversion","@type":"ListItem"},{"name":"ExecVision","position":22,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.co.nz/software/77370/execvision","@type":"ListItem"},{"name":"Texta.ai","position":23,"description":"Texta.ai is a Generative Engine Optimization analytics platform that helps marketing teams, SEO specialists, and agencies track how their brands appear in AI-generated search results. The software is cloud-based, making it accessible from any web browser without installation. Texta.ai monitors brand mentions across AI-powered search engines, measures visibility scores, and provides actionable insights to help businesses improve their presence in AI-driven answers. Core features include brand tracking, competitor analysis, keyword monitoring, and visibility reporting. Small to mid-sized businesses and digital marketing agencies can use these tools to understand how AI search engines reference their content and identify gaps in their optimization strategy. Support is available via email and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/3550ad580d64c7bdd728c149c500194f/texta-ai.png","url":"https://www.softwareadvice.co.nz/software/346900/texta-ai","@type":"ListItem"},{"name":"Smartsupp","position":24,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.co.nz/software/87008/smartsupp","@type":"ListItem"},{"name":"Outreach","position":25,"description":"Outreach is an AI-powered revenue workflow platform that helps go-to-market teams in software, manufacturing, telecom, and financial services manage sales pipelines, automate outreach sequences, and forecast revenue. The platform is cloud-based, making it accessible from any browser without local installation. Core features include sales engagement tools, deal management, conversation intelligence, and pipeline forecasting. Sales teams can use Outreach to track buyer engagement across email, phone, and social channels, while managers gain visibility into deal health and rep performance through built-in dashboards. Revenue forecasting tools help teams predict outcomes and adjust strategies based on real-time data. Outreach serves small, mid-size, and enterprise businesses looking to standardize and scale their sales processes. Support is available via email, phone, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png","url":"https://www.softwareadvice.co.nz/software/352419/outreach","@type":"ListItem"}],"numberOfItems":25}
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