---
description: Discover the best Predictive Dialer Software in New Zealand. Compare top Predictive Dialer Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Predictive Dialer Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Predictive Dialer Software

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## Products

1. [DialerAI](https://www.softwareadvice.co.nz/software/442886/dialerai) — 4.8/5 (5 reviews) — DialerAI is a cloud-based and on-premise predictive dialer software, which assists businesses of all sizes with proce...
2. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (1005 reviews) — Bitrix24 is an all-in-one workspace platform that helps businesses across legal, retail, real estate, restaurant, tra...
3. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (890 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
4. [Talkdesk](https://www.softwareadvice.co.nz/software/20039/talkdesk) — 4.5/5 (734 reviews) — Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support te...
5. [NiCE CXone](https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (582 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
6. [Dialpad](https://www.softwareadvice.co.nz/software/74028/dialpad) — 4.2/5 (570 reviews) — Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action a...
7. [Five9](https://www.softwareadvice.co.nz/software/20063/five9) — 4.2/5 (487 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
8. [Aircall](https://www.softwareadvice.co.nz/software/77031/aircall) — 4.2/5 (466 reviews) — Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps a...
9. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (395 reviews) — Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for orga...
10. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (335 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
11. [Outreach](https://www.softwareadvice.co.nz/software/352419/outreach) — 4.4/5 (311 reviews) — Outreach is an AI-powered revenue workflow platform that helps go-to-market teams in software, manufacturing, telecom...
12. [Kixie PowerCall & SMS](https://www.softwareadvice.co.nz/software/28441/kixie-powercall) — 4.6/5 (295 reviews) — Kixie PowerCall and SMS is a sales engagement platform that helps inside sales, sales development, and business devel...
13. [CloudTalk](https://www.softwareadvice.co.nz/software/71871/cloudtalk) — 4.4/5 (271 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
14. [Genesys Cloud CX](https://www.softwareadvice.co.nz/software/323407/pureconnect) — 4.3/5 (269 reviews) — Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies t...
15. [VICIdial](https://www.softwareadvice.co.nz/software/33171/vicidial) — 4.7/5 (266 reviews) — VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety...
16. [RingCX](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact) — 4.2/5 (263 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
17. [CallHub](https://www.softwareadvice.co.nz/software/97073/callhub-call-center) — 4.4/5 (251 reviews) — CallHub is a trusted, all-in-one campaigning platform that will revolutionize your outreach, canvassing, mobilizing, ...
18. [JustCall](https://www.softwareadvice.co.nz/software/75453/justcall) — 4.1/5 (225 reviews) — JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging...
19. [PhoneBurner](https://www.softwareadvice.co.nz/software/28049/phoneburner) — 4.8/5 (176 reviews) — PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highl...
20. [Close](https://www.softwareadvice.co.nz/software/31057/close-io) — 4.7/5 (164 reviews) — Close is a sales CRM built for small and growth-stage B2B sales teams. The software is cloud-based, so teams can acce...
21. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.7/5 (159 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
22. [CallTools](https://www.softwareadvice.co.nz/software/223069/calltools) — 4.8/5 (156 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
23. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (145 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
24. [XCALLY](https://www.softwareadvice.co.nz/software/163156/xcally) — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
25. [Squaretalk](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer) — 4.8/5 (127 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...

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## Related Categories

- [Sales Force Automation Software](https://www.softwareadvice.co.nz/directory/254/sales-force-automation/software)
- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [IVR Software](https://www.softwareadvice.co.nz/directory/1572/ivr-system/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)

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| en | <https://www.softwareadvice.com/call-center/predictive-dialer-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/1758/predictive-dialer/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/1758/predictive-dialer/software> |
| en-IE | <https://www.softwareadvice.ie/directory/1758/predictive-dialer/software> |
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Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. \nWith Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection.\n\nGreatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.softwareadvice.co.nz/software/120988/ringover","@type":"ListItem"},{"name":"Talkdesk","position":4,"description":"Talkdesk provides a modern, AI-native customer experience platform that helps customer service, sales, and support teams operate a human-AI hybrid workforce across voice and digital channels. The platform provides enterprise-grade Contact Center as a Service (CCaaS) to support the human workforce and Customer Experience Automation (CXA) to build and manage the AI workforce and orchestrate work across both. CXA can be used with Talkdesk CCaaS or an existing third-party contact center.\n\nWith Talkdesk, teams can deliver connected voice and digital experiences, intelligently route interactions, enable self-service, improve workforce performance, guide employees in real time, and turn customer data into actionable insights. Omnichannel engagement, workforce engagement management, agent guidance, analytics, and automation come together on one platform to support customer journeys across human and AI experiences.\n\nTalkdesk CXA automates and orchestrates how customer needs are resolved across AI agents, human employees, data, knowledge, workflows, and enterprise systems. Agentic AI can reason through goals, use tools, take action, and complete multi-step work, while multi-agent orchestration coordinates specialized AI agents and human workflows across the customer journey. This can include use cases such as updating a billing record, checking a claim status, or rescheduling an appointment rather than only routing a request or generating a response. Talkdesk Data Cloud provides unified, real-time customer and enterprise data and knowledge, while guardrails, governance, observability, and human oversight help organizations maintain control as automation scales.\n\nCXA also supports a continuous automation lifecycle: organizations can analyze prior interactions and performance data to identify high-impact automation opportunities, build and customize agentic AI agents using natural language, test them before customer deployment, orchestrate them in production, and monitor, govern, and continuously optimize performance and outcomes.\n\nOrganizations can deploy Talkdesk CCaaS and CXA together as a unified platform. Or, they can add Talkdesk CXA to an existing cloud, hybrid, or on-premises contact center, allowing teams to start with focused automation use cases and expand over time without replacing their current contact center environment.\n\nTalkdesk offers purpose-built solutions for healthcare, financial services and insurance, retail, public sector, utilities, travel and hospitality, and other industries. Industry-specific AI agents, workflows, integrations, data context, and preconfigured use cases help address customer journeys and operational requirements without starting from a blank slate.\n\nTalkdesk is well suited for midsize and enterprise organizations with complex customer experience operations, particularly those managing high interaction volumes, repetitive work, or processes that span multiple departments and systems. It helps CX, IT, and operations teams reduce manual effort and cost-to-serve, accelerate resolution, improve employee performance, and maintain governance as automation expands.\n\nTalkdesk serves customers in over 100 countries, with implementation, customer care, training, and enablement resources available to support deployment, expansion, and modernization. Its global cloud architecture includes regional data centers and active-active redundancy. Talkdesk maintains a security and compliance program that includes SOC 2, SOC 3, and ISO 27001, as well as support for GDPR requirements. 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With CXone, organizations can orchestrate every type of interaction—from voice and digital messaging to chatbots and social media—all on one enterprise-scale platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.softwareadvice.co.nz/software/20067/nice-incontact-cxone-workforce","@type":"ListItem"},{"name":"Dialpad","position":6,"description":"Dialpad is the AI-native platform for customer experience, built to connect conversations, intelligence, and action across the entire enterprise, not just add AI features onto a legacy phone system. Where traditional communications and contact center tools treat AI as an add-on, Dialpad was designed from the ground up around Agentic AI: AI agents that reason through real conversations in real time and carry them to resolution, rather than simply transcribing or summarizing what was said.\n\nThe platform spans two core products. Dialpad Connect unifies business phone, messaging, and video meetings into a single, AI-powered workspace, giving every team, not just customer-facing ones, one place to communicate and collaborate. Dialpad Contact Center takes that same agentic intelligence and applies it to customer support and sales at scale, functioning as one of the industry's first Agentic AI contact centers. It unifies voice, digital channels, and human agents in one system, autonomously resolving up to 80% of customer issues while giving human agents full context on the interactions that still need a personal touch.\n\nWhat sets Dialpad apart is how deeply connected its intelligence is. Every call, chat, and interaction feeds a single, compounding intelligence layer, one already built on more than 775 million AI-generated recaps and counting, instead of leaving voice and business data siloed across disconnected systems. That means real-time transcription and summaries, live coaching cues for sales and support reps, sentiment and quality insights, and operational visibility that improves the longer the platform is in use, not just at rollout.\n\nSecurity and governance are built in rather than bolted on. Dialpad's Guardian layer oversees AI behavior across the platform, giving IT and compliance teams the visibility and control needed to deploy Agentic AI at enterprise scale with confidence. And rather than asking organizations to adopt AI on faith, Dialpad's Proving Ground lets prospective customers pilot the platform and validate real-world ROI before committing to a full rollout.\n\nDialpad integrates with the tools teams already rely on, including CRMs like Salesforce, helpdesk platforms like Zendesk, and collaboration tools like Slack, so conversation data and AI-generated insights flow into existing workflows instead of living in a separate silo. This makes it easier for sales, support, IT, and revenue teams to adopt Dialpad without ripping out their existing tech stack.\n\nDialpad is built for mid-market and enterprise organizations that are modernizing how they communicate with customers and each other, from inside sales teams that need real-time coaching and CRM context, to support organizations looking to resolve a majority of tickets autonomously, to IT leaders consolidating tool sprawl into a single, secure, AI-native platform. Whether the goal is replacing a legacy VoIP or PBX system, standing up a modern contact center, or bringing conversation intelligence into sales and support workflows, Dialpad offers a single platform where communication and AI work together, rather than as separate, disconnected tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.softwareadvice.co.nz/software/74028/dialpad","@type":"ListItem"},{"name":"Five9","position":7,"description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.co.nz/software/20063/five9","@type":"ListItem"},{"name":"Aircall","position":8,"description":"Aircall is a cloud-based customer communications platform built for sales teams, customer support teams, and RevOps across businesses of all sizes. The software integrates with popular CRM and helpdesk tools, keeping call data and customer records in sync without manual entry. Core features include call routing, interactive voice response (IVR), call recording, live call monitoring, analytics dashboards, and shared call inboxes. These features help teams manage high call volumes, track performance, and collaborate on customer interactions. Aircall also offers power dialing for outbound sales teams, reducing time spent between calls. The platform is cloud-based, so no hardware installation is required. Support is available via email, live chat, and a self-service knowledge base, with additional support tiers for larger teams.","image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.softwareadvice.co.nz/software/77031/aircall","@type":"ListItem"},{"name":"Convoso","position":9,"description":"Convoso is an outbound sales platform built for high-performance revenue teams and contact centers. Designed for organizations that depend on outbound sales to acquire customers, Convoso helps businesses increase contact rates, maximize agent productivity, and lower customer acquisition costs.\n\nConvoso unifies high-performance dialing, campaign management, and intelligent number management to help teams connect with more prospects and convert more opportunities. Businesses can automate workflows across lead, campaign, and list management while engaging prospects through voice, SMS, email, and AI-powered agents.\n\nIntelligent number management capabilities help businesses monitor number health, optimize number pools, automate procurement, and match the best number to each lead. Combined with predictive dialing, sub-5-second speed-to-lead, advanced call classification, built-in compliance controls, and real-time analytics, Convoso helps organizations scale outbound operations with confidence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.co.nz/software/2799/safesoft-contact","@type":"ListItem"},{"name":"DialedIn CCaaS","position":10,"description":"DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape.\n\nTailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. \n\nDialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.softwareadvice.co.nz/software/20027/chasedata","@type":"ListItem"},{"name":"Outreach","position":11,"description":"Outreach is an AI-powered revenue workflow platform that helps go-to-market teams in software, manufacturing, telecom, and financial services manage sales pipelines, automate outreach sequences, and forecast revenue. The platform is cloud-based, making it accessible from any browser without local installation. Core features include sales engagement tools, deal management, conversation intelligence, and pipeline forecasting. Sales teams can use Outreach to track buyer engagement across email, phone, and social channels, while managers gain visibility into deal health and rep performance through built-in dashboards. Revenue forecasting tools help teams predict outcomes and adjust strategies based on real-time data. Outreach serves small, mid-size, and enterprise businesses looking to standardize and scale their sales processes. Support is available via email, phone, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png","url":"https://www.softwareadvice.co.nz/software/352419/outreach","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":12,"description":"Kixie PowerCall and SMS is a sales engagement platform that helps inside sales, sales development, and business development teams at small and mid-sized businesses manage calls, texts, and outreach workflows. The software is cloud-based, so teams can use it from any location without installing hardware. Kixie PowerCall and SMS includes features such as auto-dialing, local presence dialing, call recording, voicemail drop, SMS messaging, and CRM integrations with tools like HubSpot and Salesforce. These features help sales teams reach more contacts in less time and keep customer data organized in one place. Call recording allows managers to review conversations for coaching and quality purposes. The local presence feature displays a local area code when dialing, which can increase the likelihood of a contact answering. Support is available via live chat, email, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.softwareadvice.co.nz/software/28441/kixie-powercall","@type":"ListItem"},{"name":"CloudTalk","position":13,"description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.softwareadvice.co.nz/software/71871/cloudtalk","@type":"ListItem"},{"name":"Genesys Cloud CX","position":14,"description":"Genesys Cloud CX is a cloud-based contact center platform that helps businesses of all sizes — from small companies to large enterprises — across industries such as retail, healthcare, and financial services. Genesys Cloud CX supports voice, email, chat, and social media interactions from a single interface, giving teams a unified view of customer conversations. Core features include automatic call distribution, interactive voice response, workforce management, and real-time analytics. These tools help contact center teams manage agent schedules, track performance, and handle customer inquiries across multiple channels. Reporting dashboards give managers visibility into queue activity and agent productivity. Support is available via phone, email, live chat, and an online knowledge base.","image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.softwareadvice.co.nz/software/323407/pureconnect","@type":"ListItem"},{"name":"VICIdial","position":15,"description":"VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and call recording.\n\n\nVICIdial combines inbound and outbound phone calls with inbound email and customer website chat in a single web-based interface. Skills-based routing and queue prioritization features help users ensure that calls and emails go to the agents who are best able to handle them. Agents can also switch between handling outbound and inbound calls when necessary.\n\n\nOther features include previewing leads before dialing, recording and listening to agent calls, sending dropped calls to available agents or a voicemail inbox, estimated hold times for inbound callers, remote-agent calling, multiple language support and more.\n\n\nSupport is available online and via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.softwareadvice.co.nz/software/33171/vicidial","@type":"ListItem"},{"name":"RingCX","position":16,"description":"RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology and user-friendly design. At its core, RingCX leverages RingSense™ AI technology, providing an AI-first approach to customer interactions. This is complemented by an omnichannel contact center that brings together various communication platforms into one unified solution. Additionally, the seamless integration with RingEX ensures a connected and collaborative environment, allowing businesses to deliver exceptional customer service with a disruptive combination of product, packaging, and pricing.\n\nSmarter Customer Experiences\nRingCX's cutting-edge RingSense™ AI technology revolutionizes how businesses interact with customers. By incorporating artificial intelligence at every stage of customer engagement, from initial contact to post-interaction follow-up, RingCX helps companies deliver smarter, more personalized experiences. The AI engine assists agents with real-time insights, automating routine tasks, and predicting customer needs, leading to quicker response times and enhanced satisfaction.\n\nRich Omnichannel Support\nThe omnichannel capabilities of RingCX offer an expansive range of communication options, all managed through a single pane of glass. Agents can engage with customers across voice, video, SMS, email, chat, social media (such as Facebook and Twitter), and messaging applications like WhatsApp. This unified approach simplifies agent workflows and ensures consistent customer experiences across all touchpoints. The flexibility to switch between channels allows agents to meet customers where they are, providing a seamless and coherent communication experience.\n\nEasy Deployment and Simple to Use\nRingCX addresses the complexities of traditional contact centers by offering a streamlined deployment process. Businesses can have their contact center up and running in days, not weeks. The single administrative interface makes it easy to configure and manage the system, reducing the need for extensive technical expertise. Additionally, the unified interface is designed for simplicity, allowing agents to quickly connect with internal experts through RingCentral RingEX. This seamless integration with internal communication tools fosters collaboration and improves first-contact resolution rates.\n\nDisruptive Packaging and Cost-Effective Pricing\nRingCX is designed to be accessible for businesses of all sizes. The disruptive packaging and pricing structure offers unlimited domestic minutes, providing cost savings and predictability. This all-inclusive pricing model helps businesses manage budgets effectively and avoid hidden costs commonly associated with traditional contact center solutions. The result is a scalable solution that grows with the business while remaining affordable and easy to maintain.\n\nEnhanced Customer Experience\nRingCX's combination of AI-first technology, rich omnichannel support, and seamless integration with RingCentral RingEX creates a powerful platform for enhancing customer experiences. Customers benefit from faster responses, personalized interactions, and consistent communication across all channels. Businesses gain a flexible, scalable, and cost-effective solution that simplifies customer service and improves overall efficiency.\n\nConclusion\nRingCentral RingCX is a contact center solution designed to meet the needs of modern businesses. Its unique blend of RingSense™ AI technology, omnichannel support, and integration with RingEX offers a comprehensive platform that is both easy to deploy and simple to use. With disruptive pricing, scalable architecture, and a focus on delivering exceptional customer experiences, RingCX sets a new standard in the contact center industry, providing businesses with the tools they need to succeed in a competitive market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.co.nz/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"CallHub","position":17,"description":"CallHub is a trusted, all-in-one campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. \n\nWe offer inbound an outbound calling, text broadcasting, peer to peer texting, relational organizing, and voice broadcasting solutions in one platform. \n\nOur platform is suitable for political campaigns, nonprofits, advocacies, unions, or businesses of all sizes. With our competitive pay as you go pricing, you can scale your campaigns up or down as you need. \n\nCallHub is also the only SOC2 and GDPR compliant platform in the market. So you can rest assured that all your data is going to be safe with the highest level of security measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8460f665-d5d0-4dea-8f7f-015049bc1f58.png","url":"https://www.softwareadvice.co.nz/software/97073/callhub-call-center","@type":"ListItem"},{"name":"JustCall","position":18,"description":"JustCall is a cloud-based communication platform designed for sales teams, support teams, and contact centers ranging from small businesses to large enterprises. It serves industries including insurance, real estate, healthcare, financial services, education, and home services.\n\nCore features include voice calling with IVR, call routing, and queues; power, predictive, and parallel dialers; SMS, MMS, and WhatsApp messaging; and local or toll-free numbers across 70+ countries. AI tools handle inbound and outbound calls around the clock, qualify leads, book meetings, and route inquiries without human involvement. Every call is automatically scored and transcribed, giving managers sentiment data and coaching notes without manual review. A visual workflow builder connects voice, SMS, email, and WhatsApp into automated sequences. Over 70 native integrations sync calls, texts, and notes directly into CRMs and helpdesks including Salesforce, HubSpot, and Zendesk, with no manual logging required.\n\nJustCall is accessible via web browser, desktop apps for Windows and Mac, and mobile apps for iOS and Android. No on-premises deployment is available. The platform meets SOC 2 Type II, HIPAA, ISO 27001, GDPR, and PCI DSS compliance standards. Support is available through a knowledge base, live chat, and email.","image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.softwareadvice.co.nz/software/75453/justcall","@type":"ListItem"},{"name":"PhoneBurner","position":19,"description":"PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.\n\nThe PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. \n\nUse the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.\n\nPhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.\n\nThe solution is available on a monthly subscription basis and provides customer support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1e4b59-9ce2-4309-b933-12d6217bdaf7.png","url":"https://www.softwareadvice.co.nz/software/28049/phoneburner","@type":"ListItem"},{"name":"Close","position":20,"description":"Close is a sales CRM built for small and growth-stage B2B sales teams. The software is cloud-based, so teams can access it from any browser without installing anything locally. Close brings calling, email, and SMS into one place, so sales reps can reach leads without switching between tools. Pipeline tracking gives managers a clear view of deals and where they stand. Built-in automation handles follow-up sequences, reducing manual work for reps. Reporting tools let teams measure call activity, email performance, and revenue trends. Close also integrates with popular third-party tools to fit into existing workflows. Support is available via email, live chat, and a searchable knowledge base, giving users multiple ways to get help when needed.","image":"https://images.g2crowd.com/uploads/product/image/f1d919f829e98cf3fab60428e4540e0a/close.png","url":"https://www.softwareadvice.co.nz/software/31057/close-io","@type":"ListItem"},{"name":"CTM","position":21,"description":"CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes.\n\nThe software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data.\n\nThe platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics","@type":"ListItem"},{"name":"CallTools","position":22,"description":"CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers.\n\nCallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. \n\n\nUnleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.softwareadvice.co.nz/software/223069/calltools","@type":"ListItem"},{"name":"Readymode","position":23,"description":"Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. We are the leading choice for customer outreach and engagement.\n\nWith Readymode you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly.\n\nReadymode offers free, unlimited technical support, 1:1 implementation and zero set-up fees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.softwareadvice.co.nz/software/171343/Readymode","@type":"ListItem"},{"name":"XCALLY","position":24,"description":"XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat, SMS, email, fax and others. It caters to inbound, outbound and blended call centers of all sizes. Primary features are contact management, an autodialer, interactive voice response (IVR), real-time monitoring, analytics and reporting.\n\n\nOther features include agent softphone, customizable dashboards, automations, triggers, webchat, a predictive dialer, call recording and application programming interface (API). The agent softphone module allows users to manage their queues according to their skillset. Real-time monitoring provides a real-time view of agent performance and the ability to make changes in case of emergencies. Users can create customized dashboards and reports to suit their needs. It offers integration with Zendesk, Salesforce, Desk, Freshdesk, Sugar CRM, Twilio, Oracle and other applications.\n\n\nXCALLY is offered in a monthly or lifetime pricing options, which vary with concurrent users and IVR channels. It is available globally in 12 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.softwareadvice.co.nz/software/163156/xcally","@type":"ListItem"},{"name":"Squaretalk","position":25,"description":"Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity.\n\nYou can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email.\n\nThe Power Dialer allows you to automate outbound campaigns, minimize time between calls, and connect with more live prospects without leaving the Squaretalk platform.\n\nYou can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes.\n\nSeamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer","@type":"ListItem"}],"numberOfItems":25}
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