---
description: Page 10 - Discover the best Telephony Software in New Zealand. Compare top Telephony Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 10 - Best Telephony Software in New Zealand - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software) > [Page 10](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10)

# Telephony Software

Canonical: https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software

Page: 10 / 11\
Prev: [Previous page](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=9)\
Next: [Next page](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=11)

-----

## Products

1. [Fonvirtual Virtual PBX](https://www.softwareadvice.co.nz/software/148483/fonvirtual-virtual-pbx) (0 reviews) — Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple com...
2. [BNA](https://www.softwareadvice.co.nz/software/224599/bna) (0 reviews) — Because the world looks differently every day and BNA will follow with ease. To give your employees the complete cust...
3. [Voximal](https://www.softwareadvice.co.nz/software/311821/voximal) (0 reviews) — Voximal is a VoiceXML browser for Asterisk that integrates cloud speech services like Google Speech API, IBM Watson S...
4. [HGS Agent X](https://www.softwareadvice.co.nz/software/361203/hgs-agent-x) (0 reviews) — Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact ce...
5. [urLive](https://www.softwareadvice.co.nz/software/336643/urlive) (0 reviews) — urLive enables your customers to instantly reach your teams through live video calls. Customer-initiated video calls ...
6. [Numeración telefónica](https://www.softwareadvice.co.nz/software/258026/numeracion-telefonica) (0 reviews) — Numeración telefónica is a telephony solution that helps businesses handle call recording, routing and monitoring pro...
7. [Humach](https://www.softwareadvice.co.nz/software/169333/humach) (0 reviews) — Humach is a cloud-based call center solution that provides plug and play customer service functionalities to business...
8. [Cordless](https://www.softwareadvice.co.nz/software/390312/cordless) (0 reviews) — Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Co...
9. [Liberty](https://www.softwareadvice.co.nz/software/396145/liberty) (0 reviews) — Meet Liberty, the first true, all-in-one cloud-based platform built for your answering service. Streamline your opera...
10. [TeamsPhony](https://www.softwareadvice.co.nz/software/402722/teamsphony) (0 reviews) — What if we told you that you could call your phone contacts directly from Microsoft Teams? That's what our VoIP busin...
11. [Telecmi](https://www.softwareadvice.co.nz/software/364718/telecmi) (0 reviews) — TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR se...
12. [Akkadian Console](https://www.softwareadvice.co.nz/software/420632/akkadian-console) (0 reviews) — This software solution is designed to provide a comprehensive and easy-to-use tool for managing incoming calls. The A...
13. [Voice Solution](https://www.softwareadvice.co.nz/software/370822/voice-solution) (0 reviews) — Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound...
14. [PBXware](https://www.softwareadvice.co.nz/software/298836/pbxware) (0 reviews) — Our comprehensive Unified Communications and Collaboration suite, the Bicom Platform, contains everything that teleco...
15. [Teleforce](https://www.softwareadvice.co.nz/software/409268/teleforce) (0 reviews) — Teleforce is a communication suite that helps businesses streamline their communication management operations. Its fe...
16. [Radius Connect](https://www.softwareadvice.co.nz/software/380624/radius-connect) (0 reviews) — Radius simplifies business communication with cloud-based telephony solutions that are cost-effective and user-friend...
17. [Kolmisoft M4 SBC](https://www.softwareadvice.co.nz/software/432986/m4-sbc) (0 reviews) — M4 SBC is a billing and invoicing software that helps telecommunication service providers automate VoIP billing, rout...
18. [Kolmisoft MOR](https://www.softwareadvice.co.nz/software/434254/mor) (0 reviews) — MOR is a Class 5 Softswitch with in-built billing, intelligent routing (LCR, quality, percent, priority), rate manage...
19. [CalLite CRM](https://www.softwareadvice.co.nz/software/437609/callite-crm) (0 reviews) — CalLite CRM represents an advanced software designed specifically for call centers, offering the optimal choice to en...
20. [SIP-Trunk](https://www.softwareadvice.co.nz/software/437158/sip-trunk) (0 reviews) — Designed for businesses in retail, healthcare, telecommunications and other industries, SIP-Trunk is a cloud-based te...
21. [Nvoip](https://www.softwareadvice.co.nz/software/442189/nvoip) (0 reviews) — Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and ...
22. [SendIA](https://www.softwareadvice.co.nz/software/443908/sendia-by-digevo) (0 reviews) — SendIA is a communication management software designed to helps businesses optimize and manage customer communication...
23. [Go4Clients](https://www.softwareadvice.co.nz/software/368302/go4clients) (0 reviews) — Go4Clients is a digital communication platform that allows companies to automate their interaction with their custome...
24. [NobelBiz Voice Carrier Network](https://www.softwareadvice.co.nz/software/344808/nobelbiz-voice-carrier-network) (0 reviews) — Uniquely crafted voice carrier for contact centers. Enhance Your Contact Center with Optimal Voice Solutions NobelBiz...
25. [Alohaa](https://www.softwareadvice.co.nz/software/521199/Alohaa) (0 reviews) — What is Alohaa? Alohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers,...

-----

Page: 10 / 11\
Prev: [Previous page](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=9)\
Next: [Next page](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=11)

## Related Categories

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)
- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software)
- [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software)
- [All Categories](https://www.softwareadvice.co.nz/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":null,"url":"https://www.softwareadvice.co.nz/","@type":"WebSite","@id":"https://www.softwareadvice.co.nz/#website","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Telephony Software","description":"Page 10 - Discover the best Telephony Software in New Zealand. Compare top Telephony Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10","about":{"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#webpage","mainEntity":{"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#itemlist"},"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software","@type":"ListItem"},{"name":"Page 10","position":3,"item":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 10 - Best Telephony Software in New Zealand - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Fonvirtual Virtual PBX","position":1,"description":"Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail, call queueing, video conferencing, caller ID recognition and data encryption.  \n\n\nUsing Fonvirtual Virtual PBX's IVR module, managers can automatically route incoming calls to specific departments or executives as per individual requirements. It allows enterprises to manage employees' schedules and add details of multiple contact center agents on the platform, improving customer service processes. Additionally, professionals can perform regular audits and generate interactive reports in compliance with industry regulations. \n\n\nFonvirtual Virtual PBX facilitates integration with various third-party CRM applications. It lets users process digital transactions via a secure PCI-certified telephone card payment system. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d67525-0738-41d1-ac25-aa7e89525292.png","url":"https://www.softwareadvice.co.nz/software/148483/fonvirtual-virtual-pbx","@type":"ListItem"},{"name":"BNA","position":2,"description":"Because the world looks differently every day and BNA will follow with ease. To give your employees the complete customer view in a few square centimeters to improve the conversation. \n \nTo have the suggestions for a good conversation with you in real time. The right actions for that specific person. That impression stays with the customer!\n\nTo get started with data science without any IT obstacles: “sweat your data!”. Because every marketing dollar counts: precision marketing because every customer is unique.\n\nCreate your own campaigns with which you can call/email outbound to customers with a tailor-made proposition. With inbound calls you are always immediately informed about your customer. The result of every conversation is easily maximized.\n\nHaving a clear view of the customer at a glance means a perfect start to communication. With a screen that pops up automatically before the start of the conversation.\n\nAll fields in BNA can be configured dynamically, such as the blue tiles on customer interactions in this screen and the white tiles for product information.\n\nClicking on a tile can take the user directly to systems such as ERP, MRP, Financial systems, etc.\n\nActive and passive campaigns can be linked to each customer or customer group. A rule-based engine takes care of the logical sequence and planning of best next actions and suggestions. Every action is accurately recorded and a series of metadata is stored for a rich customer profile.\n\nBNA can link with multiple internal and external (cloud) applications for a truly complete customer view.\n\nFold-out screens in BNA give even more content and functionality to a conversation. In the insurance sector, for example, a premium comparison is immediately carried out and an offer can be converted directly into closing through direct links with insurers. Your policy in the mailbox within 1 minute after the conversation.\n\nFor example, different types of quotation processes can be carried out in BNA with an average saving of more than 50% on AHT (avg handling time)\n\nBy registering all BNA actions for a relation, a very rich and complete customer picture is created. The BNA user sees a summary of the performed actions and agreements at the end of every conversation. Where necessary, a new call action is automatically created for follow-up. In this way, no sales or service opportunity is lost.\n\nWith available APIs, this enriched data can be synchronized to other systems such as ERP, financial systems, etc.\n\nVarious data technologies are currently being used to fill BNA with intelligence. Examples of this are the customer retention algorithms, but also the clustering techniques that are used to enable targeted marketing.\n\nThe further extension of this analysis is the roll-out of automated call lists and actions. The intervention of an employee to load call lists and/or actions will no longer be necessary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4db4b09c-0649-41ad-b216-8ed456887747.png","url":"https://www.softwareadvice.co.nz/software/224599/bna","@type":"ListItem"},{"name":"Voximal","position":3,"description":"Voximal is a VoiceXML browser for Asterisk that integrates cloud speech services like Google Speech API, IBM Watson Speech-To-Text, Azure Bing Speech, but keeps on-premise capability thanks to UNIMRCP connector. \n\nVoximal is compliant with VoiceXML 2.1's W3C standard language. Asterisk offers all common VoIP protocols. Speech recognition and synthesis is available over MRCP's IETF standard or even native HTTP connector. Voximal runs on the GNU/Linux operating system. The core telephony software is Asterisk, the open source PBX. Web GUI is the popular FreePBX, propulsed by LAMP (Linux,Apache,Mysql,PHP). Mission critical software Voximal is free for one channel.\n\nIt uses the standard VoiceXML programing language and incudes many features that go beyond conventional voice server. With JSON data tag integration with any API, like ChatBots is now made easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f1e5c1d-d667-4deb-a4b9-79c9bd28557f.webp","url":"https://www.softwareadvice.co.nz/software/311821/voximal","@type":"ListItem"},{"name":"HGS Agent X","position":4,"description":"Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact centers as cost units and don’t empower their agents to deliver business value. HGS Agent X enables front-line agents to share real-time feedback and ideas across organizations, while empowering agents to deliver memorable customer experiences via smart knowledge base and AI-driven agent assist. Engaged agents = happy customers.\n\nWith the complexity of today’s customer service, a modern contact center needs to simplify customer interactions. Investing in the right technology and contact center software ensures agents have the support and insights they need to succeed. HGS Agent X improves agent experience through automation of contact center operations and optimization of workforce management while providing agents with insights that will enhance customer support. HGS Agent X uses open APIs to integrate with any existing call center software to expand the brand's contact center ecosystem. \n\nHGS Agent X is the only AI-Based contact center solution built by a customer experience company with over 25 years in global customer service. With 18,800 employees across 34 delivery centers in six countries, HGS combines differentiating digital strategies with deep automation, analytics and artificial intelligence expertise to make a difference to some of the world’s most prolific brands. The format, features, dashboard, user experience, agent experience, and customer experience are the direct result of decades of market experience and an unparalleled grasp and insight into the requirements of a customer service application.\n\nHGS Agent X Solves Critical Contact Center Challenges by:\n1. Improving agent productivity\n- Ramping up response time and reduce multiple screens with unified tool\n- Reducing agent training and onboarding time\n- Fostering collaboration and knowledge sharing among agents\n\n2. Enhancing customer experience\n- Responding to customer queries quickly with updated knowledge base\n- Providing customers with AI-driven value-add information\n\n3. Leveraging deeper insights\n- Seamlessly accessing full visibility of operational metrics and insights\n- Understanding customer sentiment in real time\n\nHGS Agent X helps achieve ROI and CX improvements which are visible across the following key performance indicators (KPIs) at various levels:\n\nAgent Level -\n1. Average handling time (AHT)\n2. Improvement in recruitment speed\n3. Reduction in learning curve\n4. Assisting in quickly finding the right answers\n\nCustomer Level -\n1. Net promoter score (NPS) and customer satisfaction (CSAT)\n2. Proactive anticipation of customer’s needs\n3. Effectiveness in providing correct solutions\n4. Delivering a seamless experience\n\nBusiness Level -\n1. Turn-around time (TAT)\n2. Re-allocation of agents\n3. Operating margins\n4. Positive brand sentiment\n\nResolve issues faster, boost quality management processes, and deliver a great customer experience with HGS Agent X's wide range of AI-Based Customer Service Solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e467520-34cd-42ee-9604-7bb3f3c8f300.jpeg","url":"https://www.softwareadvice.co.nz/software/361203/hgs-agent-x","@type":"ListItem"},{"name":"urLive","position":5,"description":"urLive enables your customers to instantly reach your teams through live video calls. \n\nCustomer-initiated video calls open new channels of engagement from product awareness and acquisition to monetization and loyalty. \n\nurLive complements AI chatbots, phone calls, text/SMS, email, and other touch-points by upgrading communications to secure video calls.\n\nAI bots are efficient for straightforward customer inquiries, such as billing, product availability, and order status, but can be frustrating for complex, nuanced, high-value, and pressing questions.\n\nThere are times when a customer just needs to meet with someone from your team. And it’s in the interest of the business when you’re on the competitive edge of a sale or at risk of losing a longtime customer. \n\nPoor customer communications cost businesses over $75 billion annually in lost sales. There’s an even greater impact from low customer satisfaction scores, negative reviews, uneven ratings, customer churn, returns, and unfavorable word-of-mouth. \n\nCustomer activated live video calls build trust and confidence in your products, services, and brand. Seeing is believing.\n\n\nurLive lets your customers start video calls at their convenience with one click on an Infinity Link™, a simple text-based URL that can be embedded on your website, email, text/SMS, chatbots, social media, CRM, kiosks, and more. Infinity Links open a browser window to call your team. \n\nA single Infinity Link enables an infinite number of entirely new calls each time the link is clicked. Because it’s reusable there’s no need to create and share an updated link for each new conversation. \n\nUnlike teleconferencing services, your team is positioned to answer multiple, simultaneous inbound video calls from the same link.\n\nurLive automatically routes customer calls to your designated group or specific agents based on a set of rules, such as expertise, availability, and skillset. Rules are easily modified in real time through a simple web portal.\n\nOnce a call is answered it can be manually routed by forwarding, transferring, or inviting other staff members to join the call.\n\nIncoming calls are queued, and you can provide your customers the option to schedule calls. \n\nurLive’s stunning high-definition video experience includes secure chat, screen sharing, and large file transfer. \n\nAll audio, video, chat, and file transfer channels are protected by rigorous, industry-standard encryption. \n\nCustomer call data accompanies every call to help you optimize the customer experience and track your success metrics.\n\nurLive was designed to support a hybrid-remote workforce. The service can be managed through decentralized administration. \n\nurLive Capacity Services™ even provides an option to forward calls to trained representatives when your team is busy or unavailable. \n\nurLive is a commercial grade cloud service that doesn’t require any new capital expense. Pricing is competitive. You only pay for what you use, and there are no hidden costs. \n\nReinforce your customers’ confidence in their journey through live video conversations. \n\nurLive personalizes customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b56d80d8-697c-43c7-96ca-f4f015eee053.png","url":"https://www.softwareadvice.co.nz/software/336643/urlive","@type":"ListItem"},{"name":"Numeración telefónica","position":6,"description":"Numeración telefónica is a telephony solution that helps businesses handle call recording, routing and monitoring processes via a unified platform. It offers an interactive voice response (IVR) capability, which enables users to use spoken commands or telephone keys.\n\nThe application allows organizations to assign incoming calls to call center executives based on various criteria such as agents’ status, availability, black or white lists, call origin or load balance. Features of Numeración telefónica include unified communications, SIP trunking, online voice transmission, voice recognition, contact management, call screening analytics and more.\n\nNumeración telefónica facilitates integration with several third-party platforms, enabling businesses to synchronize data across systems. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef09e25b-d2ab-4a92-bb46-e780e8baeae2.png","url":"https://www.softwareadvice.co.nz/software/258026/numeracion-telefonica","@type":"ListItem"},{"name":"Humach","position":7,"description":"Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more. Key features include live chat, surveys and feedbacks, a help desk and more.\n\n\nHumach’s Advanced Analytics and Real-Time Dashboard features can be used as-is or can be customized by the users to include multiple key perfromance indicators. Together with Humach's open and published APIs, the user interface can be customized by the users according to their business requirements.\n\n\nUsing automation, global queuing and advanced call routing, Humach provides users features such as interactive voice response (IVR), delivery to different endpoints, access to agents in multiple locations, skill-based routing and the option for self-service.\n\n\nServices are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a99ada6-81a5-480d-9b78-87245ef94f24.png","url":"https://www.softwareadvice.co.nz/software/169333/humach","@type":"ListItem"},{"name":"Cordless","position":8,"description":"Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence.\n\nCordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations.\n\nWith the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence.\n\nCordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations.\n\nWith the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b343a438-c349-47c7-a37e-993bcc24685c.png","url":"https://www.softwareadvice.co.nz/software/390312/cordless","@type":"ListItem"},{"name":"Liberty","position":9,"description":"Meet Liberty, the first true, all-in-one cloud-based platform built for your answering service. Streamline your operations with a simplified experience for your agents, supervisors, and clients. Access real-time reporting and analytics, giving you full visibility into your business's performance, so you can make informed decisions on the fly. With Liberty, agents can seamlessly support thousands of businesses within a single application.\n\nThe Liberty Platform was designed specifically for the Telephone Answering Service industry with the founder, Michael Shooster, having 30+ years of experience in the Answering Service and Contact Center spaces. Liberty is the perfect name for the application because it truly frees up users to focus on what is important. Say goodbye to clunky, legacy systems, and put your answering service in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/719cfc3c-809c-4e57-a9af-3b996d3ad1c1.png","url":"https://www.softwareadvice.co.nz/software/396145/liberty","@type":"ListItem"},{"name":"TeamsPhony","position":10,"description":"What if we told you that you could call your phone contacts directly from Microsoft Teams?\n\nThat's what our VoIP business telephony solution offers: TeamsPhony!\n\nYou manage your business calls with your Microsoft Teams application.\n\nWhat are the advantages of the solution?\n\n1. Native telephony in Teams\n2. You benefit from the comfort of the cloud.\n3. Your fixed line on your mobile.\n4. Automatic standard\n5. Telephone queues.\n6. Quick setup from the Teams portal.\n7. Pilot in real time and with complete autonomy.\n8. A certified and reliable infrastructure.\n9. TeamsPhony's unlimited calling plans\n\nImprove your competitiveness with the telephony of tomorrow available today : TeamsPhony.\nYour employees are always connected and interactions are made easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a4b7f31-1837-45bc-b40c-58b6504eca38.jpeg","url":"https://www.softwareadvice.co.nz/software/402722/teamsphony","@type":"ListItem"},{"name":"Telecmi","position":11,"description":"TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call queuing, live call feed and call monitoring. TeleCMI products are suitable for businesses focusing on customer engagement to generate more revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3ae3635-78f6-4958-a06a-a8d3476c6c93.png","url":"https://www.softwareadvice.co.nz/software/364718/telecmi","@type":"ListItem"},{"name":"Akkadian Console","position":12,"description":"This software solution is designed to provide a comprehensive and easy-to-use tool for managing incoming calls. The Akkadian Console empowers busy operators, receptionists, and office administrators at countless companies to effortlessly handle high call volumes. It offers a complete and stable solution that caters to companies of all sizes, across various industries. Whether you are a small business or a large enterprise, this flexible console can easily adapt to your specific needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af012540-2f47-4084-a904-5ebf5bca8666.png","url":"https://www.softwareadvice.co.nz/software/420632/akkadian-console","@type":"ListItem"},{"name":"Voice Solution","position":13,"description":"Voice Solution is a cloud-based call center solution. It allows businesses to connect with customers through outbound dialing, interactive voice responses (IVRs), missed call services, virtual mobile numbers, and toll-free numbers.\n\nWith Voice Solution, call centers can receive and respond to multiple customer calls concurrently with interactive voice responses. Sales teams can generate more opportunities by sending promotional broadcasts and announcements through brand-initiated IVRs and toll-free numbers. Organizations can streamline campaign tracking with virtual mobile numbers which are phone numbers with intelligence but no physical phone line to manage calls and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd04fa76-e988-4d12-b6c4-cad4540b6a19.jpeg","url":"https://www.softwareadvice.co.nz/software/370822/voice-solution","@type":"ListItem"},{"name":"PBXware","position":14,"description":"Our comprehensive Unified Communications and Collaboration suite, the Bicom Platform, contains everything that telecom service providers need to start, run, and grow a business. Our all-in-one platform is made up of several natively-integrating products and editions:\n\nPBXware: Our PBX platform is a powerhouse with a simple, intuitive interface. Packed with the most popular and innovative features, PBXware is flexible, scalable, and cost-effective. Based on partner and market needs, we developed four different editions of PBXware: \n\nMulti-Tenant PBX is the secret to simplified, enhanced management of multiple customers and users. By utilizing a single installation with true multi-tenant architecture, administrators can save time and money, increasing productivity and efficiency. MT features include intelligent call routing, efficient call queuing with ERG (Enhanced Ring Groups), Least Cost Routing (LCR), voicemail management, conferencing calling, presence management, CRM integration, and more.\n\nContact Center PBX was designed with a focus on improving the customer experience, streamlining workflows, and enabling extreme productivity. Equipped with Omnichannel, WhatsApp and Facebook Messenger integration, and other collaboration features, our CCaaS platform is the key to positive communication for busy contact centers. Advanced reporting and analytics drives better decision-making and planning.\n\nBusiness PBX is the perfect solution to power busy office and corporate settings with unique features like hot desking, custom development, and multiple deployment options.\n\nService Provider PBX takes multi-tenant management one step further with additional administrative features like Single Sign-On (SSO), automated trunk setup, and advanced search capabilities.\n\ngloCOM: Our trio of Unified Communications & Collaboration apps have all of the features and flexibilities you need for easy, effective communication:\n\ngloCOM desktop app, our flagship product, places all of the communicating features you need on a comprehensive, simple, powerful interface. Available on Windows, Mac OS, Linux, and in major web browsers, gloCOM boasts features like: voice, video, chat, conferencing, file sharing, screen sharing, voicemail, fax, call transfer, virtual dialer, CRM integration, and more.\n\ngloCOM GO harnesses the power of feature-rich communication in a simplified, easy-to-use mobile app. We achieve extreme flexibility and maximum connectivity with features like cross-device sync and GSM callback. Remote, hybrid, and on-the-go users can finally access uninterrupted, seamless communication.\n\ngloCOM Meeting augments internal and customer interactions even further with state-of-the-art video conferencing. Our streamlined meeting solution integrates screen sharing, meeting chat, file sharing, and more to drive productivity and effective communications. Meeting is available for desktop, mobile, and in most major browsers, allowing external participants to join meetings without downloading gloCOM or signing up for any services.\n\nSERVERware supports unmatched availability, stability, and reliability in managing virtualized communication environments. Created specifically for hosting telephony and unified communications, our UC virtualization platform includes several features to support reliability and dependability. Geo-redundancy places server replications in different locations to ensure continuity in the face of small problems or large disasters.\n\nWe have built all of our solutions from the ground-up based on over 20 years of industry experience and feedback from our valued partners. Our comprehensive UCaaS solution helps businesses grow and succeed by reducing costs, improving operational efficiencies, and enhancing communications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c1df75-9020-48a6-b10c-ac3d46f37d99.png","url":"https://www.softwareadvice.co.nz/software/298836/pbxware","@type":"ListItem"},{"name":"Teleforce","position":15,"description":"Teleforce is a communication suite that helps businesses streamline their communication management operations. Its  features, like TeleCRM, TeleAI, and TeleVoice, enable seamless integration of voice, SMS, email, video conferencing, and popular social media platforms like Facebook, Instagram, Twitter, and LinkedIn.\n\nWith adtech capabilities, Teleforce empowers businesses to optimize their advertising spend, obtain better ROI insights, and effectively reach their target audience. Workflow automation and sales funnel automation tools enable businesses to manage lead journeys and programmatic communication. The platform's mail services help centralize email communication and facilitate retargeting email campaigns.\n\nTeleforce also offers a wide range of other features, such as toll-free numbers, virtual event and meeting tools, SMS services, live chat functionality, and social media page management. It caters to businesses across diverse sectors, including education, e-commerce, healthcare, real estate, finance, and food and beverages. Additionally, it facilitates integration with third-party applications via APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/881c71b5-0dbb-4157-8325-89e573ec6583.jpeg","url":"https://www.softwareadvice.co.nz/software/409268/teleforce","@type":"ListItem"},{"name":"Radius Connect","position":16,"description":"Radius simplifies business communication with cloud-based telephony solutions that are cost-effective and user-friendly. Call quality is optimized, and future readiness is ensured. Basic desk phone solutions or advanced telephony software with CRM integration can be chosen, offering feature-rich options for productivity and fostering meaningful business connections.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b98ed18-d085-4e83-afcc-ff18722c9a1e.png","url":"https://www.softwareadvice.co.nz/software/380624/radius-connect","@type":"ListItem"},{"name":"Kolmisoft M4 SBC","position":17,"description":"M4 SBC is a billing and invoicing software that helps telecommunication service providers automate VoIP billing, routing, and invoicing processes. It offers in-built billing, intelligent routing, DID management, and switching (transcoding) functionality. \n\nTelecommunication service providers use M4 SBC to grow voice business by automating key operations, such as billing, routing, rate management, reporting, invoicing, and integrations through API. M4 can be used for SIP trunking, call origination and termination, wholesale transit, A-Z routes, selling call center traffic, and other business models.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b955fd-ea24-4b8f-8095-1bd64e3f246e.png","url":"https://www.softwareadvice.co.nz/software/432986/m4-sbc","@type":"ListItem"},{"name":"Kolmisoft MOR","position":18,"description":"MOR is a Class 5 Softswitch with in-built billing, intelligent routing (LCR, quality, percent, priority), rate management, number manipulation, and transcoding functionality. \n\nTelecommunication service providers use MOR to grow their voice business by automating their key operations, such as billing, routing, rate management, reporting, invoicing, and integrations through API.\n\nMOR can be used for SIP trunking, DID numbers, virtual PBX, flat rates, call recording, call centers, resellers, and so on.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b515c085-8b41-4385-83b3-939ec446e9ce.png","url":"https://www.softwareadvice.co.nz/software/434254/mor","@type":"ListItem"},{"name":"CalLite CRM","position":19,"description":"CalLite CRM represents an advanced software designed specifically for call centers, offering the optimal choice to enhance the performance of your contact and call center. It is a flexible, customizable, and intuitive solution designed to elevate the productivity of your business. It allows sales teams to manage various sales activities, including telemarketing, teleselling, help desk, contracts, multilevel sales networks, appointments, data collection, multi-channel messaging, reporting, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff585573-9fd6-4fda-9927-718b6847bd31.jpeg","url":"https://www.softwareadvice.co.nz/software/437609/callite-crm","@type":"ListItem"},{"name":"SIP-Trunk","position":20,"description":"Designed for businesses in retail, healthcare, telecommunications and other industries, SIP-Trunk is a cloud-based telephony solution that helps manage communication via virtual calling. The platform works with various IP-PBX setups including 3CX, Starface, and Agfeo, handling both national and global calls with emergency calling support. SIP-Trunk also allows users to customize communication strategies according to their requirements using the volume minute bundles. Key features include multiple voice channels, third-party integration and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ffee999-c1f1-43ab-8d0d-77e42d727910.png","url":"https://www.softwareadvice.co.nz/software/437158/sip-trunk","@type":"ListItem"},{"name":"Nvoip","position":21,"description":"Our robust platform provides a comprehensive and user-friendly solution that seamlessly integrates calls, chats, and WhatsApp, enabling companies to elevate customer service, drive sales growth, and streamline operations. Nvoip simplifies and automates sales processes, facilitates real-time performance monitoring, and enhances communication with both customers and teams. Unlock the power of advanced analytics and reporting tools to gain valuable insights that will optimize your operations. Whether you're a small startup or a large enterprise, Nvoip is the ultimate solution for enhancing customer experiences and achieving remarkable results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce8e656f-d713-4ba6-b0fc-e3ef76cdd587.png","url":"https://www.softwareadvice.co.nz/software/442189/nvoip","@type":"ListItem"},{"name":"SendIA","position":22,"description":"SendIA is a communication management software designed to helps businesses optimize and manage customer communication across multiple channels via a unified portal. Organizations can utilize SMS, WhatsApp Business API, and chatbot integration to optimize their communication channels. Users can create, execute, and handle mass messaging campaigns to engage with their target audience.\n\nWith SendIA, managers can gain insights into customer communications and campaign performance through detailed reports and analytics. The platform also offers omni-channel capabilities, enabling users to personalize their messaging and optimize user interactions with AI-based virtual assistants.\n\nSendIA facilitates integration with various CRM platforms like Salesforce, HubSpot, and Microsoft Dynamics, offering a unified portal to manage all digital channels seamlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f010aeb1-7e82-459f-83ec-9dcb29d7e963.png","url":"https://www.softwareadvice.co.nz/software/443908/sendia-by-digevo","@type":"ListItem"},{"name":"Go4Clients","position":23,"description":"Go4Clients is a digital communication platform that allows companies to automate their interaction with their customers. \n\nOur goal is to make communications simple by helping you to reach your customers instantly by integrating different digital channels into your marketing strategy.\n\nOur platform allows you to automate processes in a friendly way and with a simple interface so that anyone can carry out their marketing actions in a matter of minutes. All communication channels: SMS, email, calls, forms, and CRMs, all in a single platform!\n\nBoost your conversions by automating the flow of interaction with your customers and integrating services such as SMS, Calls, IVR, Email, Landing pages, Text2Speech, and Short Links.\n\nAnd now you can also integrate your favorite tools into our platform! \nUse SMS, Email, or Calls to immediately autoresponder to your leads and receive automatic notifications after they perform an action.\n\nIntegration with Facebook Lead Ads, and Contact Forms  & CRMs, out now! Check them out.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/adc52397-1d68-48d3-bd2e-1a29c5e83155.jpeg","url":"https://www.softwareadvice.co.nz/software/368302/go4clients","@type":"ListItem"},{"name":"NobelBiz Voice Carrier Network","position":24,"description":"Uniquely crafted voice carrier for contact centers.\n\nEnhance Your Contact Center with Optimal Voice Solutions\nNobelBiz Voice Carrier Network stands out as a premier provider in the VoIP Interconnected Provider sector. It boasts extensive worldwide redundancies, ensuring continuous uptime and delivering unmatched voice quality at reasonable prices. Each feature and support mechanism has been precisely calibrated to boost the efficiency and quality of voice traffic, accommodating both inbound and outbound communication needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e32590c-8736-45dd-8a01-d8fea78382c0.jpeg","url":"https://www.softwareadvice.co.nz/software/344808/nobelbiz-voice-carrier-network","@type":"ListItem"},{"name":"Alohaa","position":25,"description":"What is Alohaa?\n\nAlohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs. \nThe software streamlines call routing, automates customer interactions, and enhances communication efficiency. Alohaa caters to diverse industries, offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for businesses seeking reliable cloud communication solutions.\n\n\nWhy Choose Alohaa?\n\nEfficient Call Management: Streamlines call processes, ensuring incoming calls are routed promptly to the right departments or agents, and no calls are missed.\n\nEnhanced Customer Experience: Interactive voice response technology automates and personalizes customer interactions, improving satisfaction and loyalty.\n\nScalability and Flexibility: Built on a cloud-based infrastructure, it can handle fluctuating call volumes and adapt seamlessly to evolving business needs.\n\nCost Savings: Automates routine inquiries and call handling, reducing operational costs associated with manual processes and staffing.\n\nIncreased Productivity: Allows agents to focus on more complex issues, boosting productivity and efficiency in customer service operations.\n\nEfficiency Mass Communication: Enables efficient mass communication with customers for promotions, updates, and alerts, increasing customer engagement and reach.\n\nAnalytics and Insights: Provides valuable data on call volumes, wait times, customer interactions, and agent performance, helping businesses make informed decisions for continuous improvement.\n\n\nBenefits of Alohaa Platform:\n\nImproved Call Routing: Calls are directed to the right departments or agents based on set criteria, reducing transfer times and boosting efficiency.\n\nPersonalized Interactions: Customizable IVR scripts and prompts let businesses create interactions that resonate with customers, increasing engagement and satisfaction.\n\n24/7 Availability: Operates around the clock, providing customer support and information anytime, enhancing accessibility and convenience for customers.\n\nMultilingual Support: Offers multiple languages, catering to diverse customer demographics and improving inclusivity in customer service.\n\nSeamless Integration: Integrates smoothly with CRM systems, contact centre software, and other business tools, ensuring smooth workflows and data sharing.\n\nCompliance and Security: Adheres to industry standards and regulations for data privacy and security, ensuring safe handling of sensitive customer information.\n\nInstant Setup: Perfectly designed for callers, managers, and teams of any size. Start using the tool immediately instead of spending hours or days learning the platform.\n\n\nFeatures of Alohaa\n\nIVR Facility: It enables interactive voice response, guiding callers through menu options for accessing services via automated prompts.\n\nCall Routing: It swiftly directs calls to appropriate departments or agents, ensuring quick resolution of customer inquiries.\n\nCRM: Agents: CRM integrates with CRM systems, giving agents access to customer info during calls, which improves interactions and service.\n\nCall Recording: It includes functionality for quality assurance, compliance, and training.\n\nCall Logs: It keeps thorough call logs for performance analysis and improving call handling processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6901edf-6084-49e2-8dd2-842c280a061a.jpeg","url":"https://www.softwareadvice.co.nz/software/521199/Alohaa","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software?page=10#itemlist","numberOfItems":25}
</script>