---
description: Discover the best Softphone Software in New Zealand. Compare top Softphone Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best Softphone Software in New Zealand - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software)

# Softphone Software

Canonical: https://www.softwareadvice.co.nz/directory/1706/best-softphones/software

Page: 1 / 4\
Next: [Next page](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software?page=2)

-----

## Products

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
2. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1200 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
3. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
4. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
5. [GoTo Connect](https://www.softwareadvice.co.nz/software/2766/goto-connect) — 4.5/5 (668 reviews) — GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class ph...
6. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
7. [Aircall](https://www.softwareadvice.co.nz/software/77031/aircall) — 4.2/5 (458 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
8. [Grasshopper](https://www.softwareadvice.co.nz/software/77604/grasshopper) — 4.3/5 (358 reviews) — Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication wi...
9. [CloudTalk](https://www.softwareadvice.co.nz/software/71871/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
10. [RingCX](https://www.softwareadvice.co.nz/software/24307/ringcentral-contact) — 4.2/5 (253 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
11. [Zoom Phone](https://www.softwareadvice.co.nz/software/123022/zoom-phone) — 4.5/5 (243 reviews) — Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors co...
12. [JustCall](https://www.softwareadvice.co.nz/software/75453/justcall) — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
13. [CTM](https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics) — 4.6/5 (150 reviews) — CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It ...
14. [Acefone](https://www.softwareadvice.co.nz/software/105288/acefone) — 4.6/5 (135 reviews) — Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, edu...
15. [Zoiper](https://www.softwareadvice.co.nz/software/22302/zoiper) — 4.3/5 (112 reviews) — Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integ...
16. [Bria](https://www.softwareadvice.co.nz/software/101636/xlite) — 4.3/5 (106 reviews) — Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and ...
17. [Squaretalk](https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer) — 4.9/5 (101 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
18. [Ricochet360](https://www.softwareadvice.co.nz/software/183895/ricochet360) — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
19. [uContact](https://www.softwareadvice.co.nz/software/34514/ucontact) — 4.5/5 (81 reviews) — uContact is a Cloud \&amp; Omnichannel solution that enables its users to manage all their voice and text interactions...
20. [OnSIP](https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip) — 4.7/5 (78 reviews) — OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across var...
21. [Cisco Unified Communications Manager](https://www.softwareadvice.co.nz/software/432011/cisco-unified-communications-manager) — 4.3/5 (78 reviews) — Cisco Unified Communications Manager is a platform for integrating business communication technologies such as teleph...
22. [Kavkom](https://www.softwareadvice.co.nz/software/195772/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents ...
23. [Zadarma](https://www.softwareadvice.co.nz/software/173719/zadarma) — 3.7/5 (64 reviews) — Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more tha...
24. [Unitel Voice](https://www.softwareadvice.co.nz/software/52665/unitel-voice) — 4.5/5 (62 reviews) — Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Ea...
25. [Quo](https://www.softwareadvice.co.nz/software/371599/openphone) — 4.2/5 (61 reviews) — Never lose a customer with Quo. The phone system that helps businesses build personal customer relationships at scale...

-----

Page: 1 / 4\
Next: [Next page](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software?page=2)

## Related Categories

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)
- [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software)
- [All Categories](https://www.softwareadvice.co.nz/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/1706/best-softphones/software> |
| en | <https://www.softwareadvice.com/voip/best-softphones-comparison/> |
| en-AU | <https://www.softwareadvice.com.au/directory/1706/best-softphones/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/1706/best-softphones/software> |
| en-IE | <https://www.softwareadvice.ie/directory/1706/best-softphones/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/1706/best-softphones/software> |
| fr | <https://www.softwareadvice.fr/directory/1706/best-softphones/software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":null,"url":"https://www.softwareadvice.co.nz/","@id":"https://www.softwareadvice.co.nz/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.co.nz/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Softphone Software","description":"Discover the best Softphone Software in New Zealand. Compare top Softphone Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software","about":{"@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","mainEntity":{"@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#itemlist"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Softphone Software in New Zealand - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.co.nz/directory/1706/best-softphones/software#itemlist","@type":"ItemList","itemListElement":[{"name":"LiveAgent","position":1,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.co.nz/software/109980/liveagent","@type":"ListItem"},{"name":"RingEX","position":2,"description":"RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.\n\n\nRingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.\n\n\nThe RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.\n\n\nRingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.softwareadvice.co.nz/software/173497/officeuk","@type":"ListItem"},{"name":"Bitrix24","position":3,"description":"Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system.\n\nIt includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality.\n\nThe platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.co.nz/software/128326/bitrix24","@type":"ListItem"},{"name":"Ringover","position":4,"description":"Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. \nWith Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection.\n\nGreatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.softwareadvice.co.nz/software/120988/ringover","@type":"ListItem"},{"name":"GoTo Connect","position":5,"description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.softwareadvice.co.nz/software/2766/goto-connect","@type":"ListItem"},{"name":"3CX","position":6,"description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.softwareadvice.co.nz/software/4936/3cx-phone-system","@type":"ListItem"},{"name":"Aircall","position":7,"description":"Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and sales engagement operations. Designed for offices and teams in remote areas, it enables users to integrate the software with client relationship management (CRM) and helpdesk systems and manage calls directly from it. \n\nFeatures of Aircall include voicemail, queueing, recording, shared call inbox, contact management, assign, tag and add comments. It allows businesses to form employee groups based on location, responsibilities, skill set and other attributes and create business strategies to facilitate team performance. Additionally, it provides phone numbers, which can be used to make calls from anywhere and get live feeds on processes. Aircall integrates with various third-party applications such as Salesforce, Hubspot, Zendesk, Pipedrive and Slack. Pricing is available on monthly subscriptions and support is provided via email, phone and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.softwareadvice.co.nz/software/77031/aircall","@type":"ListItem"},{"name":"Grasshopper","position":8,"description":"Grasshopper is a cloud-based virtual phone service that helps small to midsize enterprises establish communication with customers through local and toll-free numbers. It provides several modules, including call forwarding, multiple extensions and official messaging, which enables users to run businesses through mobile and desktop apps.\n\n\nThe software allows firms to automate transcriptions and email delivery across sites. The cloud phone module of the product enables enterprises to manage messages without additional costs of hardware. Further, the software provides incoming call control and customizable greetings to welcome clients when they call in.\n\n\nGrasshopper comes with additional services such as vanity numbers, portability, on-hold music and voicemails via emails. It is available on a monthly subscription basis and extends customer support via documentation, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fafc6dfd-8553-4c87-b09f-166b7c92095c.png","url":"https://www.softwareadvice.co.nz/software/77604/grasshopper","@type":"ListItem"},{"name":"CloudTalk","position":9,"description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.softwareadvice.co.nz/software/71871/cloudtalk","@type":"ListItem"},{"name":"RingCX","position":10,"description":"RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology and user-friendly design. At its core, RingCX leverages RingSense™ AI technology, providing an AI-first approach to customer interactions. This is complemented by an omnichannel contact center that brings together various communication platforms into one unified solution. Additionally, the seamless integration with RingEX ensures a connected and collaborative environment, allowing businesses to deliver exceptional customer service with a disruptive combination of product, packaging, and pricing.\n\nSmarter Customer Experiences\nRingCX's cutting-edge RingSense™ AI technology revolutionizes how businesses interact with customers. By incorporating artificial intelligence at every stage of customer engagement, from initial contact to post-interaction follow-up, RingCX helps companies deliver smarter, more personalized experiences. The AI engine assists agents with real-time insights, automating routine tasks, and predicting customer needs, leading to quicker response times and enhanced satisfaction.\n\nRich Omnichannel Support\nThe omnichannel capabilities of RingCX offer an expansive range of communication options, all managed through a single pane of glass. Agents can engage with customers across voice, video, SMS, email, chat, social media (such as Facebook and Twitter), and messaging applications like WhatsApp. This unified approach simplifies agent workflows and ensures consistent customer experiences across all touchpoints. The flexibility to switch between channels allows agents to meet customers where they are, providing a seamless and coherent communication experience.\n\nEasy Deployment and Simple to Use\nRingCX addresses the complexities of traditional contact centers by offering a streamlined deployment process. Businesses can have their contact center up and running in days, not weeks. The single administrative interface makes it easy to configure and manage the system, reducing the need for extensive technical expertise. Additionally, the unified interface is designed for simplicity, allowing agents to quickly connect with internal experts through RingCentral RingEX. This seamless integration with internal communication tools fosters collaboration and improves first-contact resolution rates.\n\nDisruptive Packaging and Cost-Effective Pricing\nRingCX is designed to be accessible for businesses of all sizes. The disruptive packaging and pricing structure offers unlimited domestic minutes, providing cost savings and predictability. This all-inclusive pricing model helps businesses manage budgets effectively and avoid hidden costs commonly associated with traditional contact center solutions. The result is a scalable solution that grows with the business while remaining affordable and easy to maintain.\n\nEnhanced Customer Experience\nRingCX's combination of AI-first technology, rich omnichannel support, and seamless integration with RingCentral RingEX creates a powerful platform for enhancing customer experiences. Customers benefit from faster responses, personalized interactions, and consistent communication across all channels. Businesses gain a flexible, scalable, and cost-effective solution that simplifies customer service and improves overall efficiency.\n\nConclusion\nRingCentral RingCX is a contact center solution designed to meet the needs of modern businesses. Its unique blend of RingSense™ AI technology, omnichannel support, and integration with RingEX offers a comprehensive platform that is both easy to deploy and simple to use. With disruptive pricing, scalable architecture, and a focus on delivering exceptional customer experiences, RingCX sets a new standard in the contact center industry, providing businesses with the tools they need to succeed in a competitive market.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.softwareadvice.co.nz/software/24307/ringcentral-contact","@type":"ListItem"},{"name":"Zoom Phone","position":11,"description":"Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and communicate with team members on a unified interface. It offers a central administrator portal, allowing managers to modify phone numbers, view call details and monitor call quality.\n\nThe platform supports an advanced encryption standard (AES) 256-bit algorithm that lets teams secure voice calls and media across various session initiation protocol (SIP) devices. Zoom Phone enables administrators to transfer, forward, record, block and hold calls using Android and iOS mobile applications. Additionally, teams can switch between voice and video conferencing, manage call queues and secure login via single sign-on.\n\nZoom Phone lets businesses integrate the system with several third-party applications such as Google Drive, Salesforce, SharePoint, Slack and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, help center, training videos and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.softwareadvice.co.nz/software/123022/zoom-phone","@type":"ListItem"},{"name":"JustCall","position":12,"description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations & collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.softwareadvice.co.nz/software/75453/justcall","@type":"ListItem"},{"name":"CTM","position":13,"description":"CTM is a conversation analytics software designed to provide tracking and insights for sales and marketing teams. It helps organizations analyze campaign performance and customer interactions to support data-driven decision-making. Businesses, marketing agencies, and sales departments use the platform to gain visibility into customer engagement and optimize their processes.\n\nThe software includes AI-powered conversation intelligence that analyzes call recordings, transcriptions, and live conversations to extract customer insights. It connects calls, chats, form submissions, and texts to specific advertisements using tracking numbers and dynamic number insertion, enabling accurate lead attribution. Features include lead management with geo, weight, and skill-based routing, a customizable softphone system, and workflow automation tools to streamline sales processes. Reporting tools offer both high-level summaries and detailed campaign and conversion data.\n\nThe platform adheres to security standards, including SOC 2 compliance, and supports regulatory requirements such as HIPAA, HITECH, GDPR, and CCPA. It offers sub-account structures, white-label options, and custom billing features for agencies managing client accounts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.softwareadvice.co.nz/software/112191/calltrackingmetrics","@type":"ListItem"},{"name":"Acefone","position":14,"description":"Acefone is a VoIP solution designed to help businesses in construction, retail, real estate, healthcare, finance, education and other sectors manage missed client calls, define ring strategies for different phone numbers and control caller IDs. Key features of the platform include call blocking, conferencing, screening, flipping, twinning and monitoring.\n\n\nBusinesses can set up a toll-free number, add a virtual receptionist and include the music on hold (MOH) capability to engage customers through a personalized phone system. Acefone enables administrators to receive alerts regarding incoming calls and send voicemails to capture messages. Additionally, it allows managers to configure role-based permissions among team members and gain visibility across processes through call analytics.\n\n\nAcefone lets businesses integrate the system with several third-party applications such as Zoho CRM, Freshdesk, Google Contacts, Zendesk, Salesforce, Hubspot and Microsoft Dynamics 365. Pricing is based on monthly subscriptions and support is extended via phone, live chat, email and other online measures.\n\nSpecial offer: Get unlimited calling at just $12.99/user/month","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b2b674c-e162-473b-b83e-7e2376487858.png","url":"https://www.softwareadvice.co.nz/software/105288/acefone","@type":"ListItem"},{"name":"Zoiper","position":15,"description":"Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping.\n\n\nZoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region.\n\n\nZoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b5ff4a9-786f-4600-af65-4be22fe1d257.png","url":"https://www.softwareadvice.co.nz/software/22302/zoiper","@type":"ListItem"},{"name":"Bria","position":16,"description":"Bria is a unified communications and collaboration solution that is designed for individuals, teams, enterprises and resellers who need a comprehensive communication tool that integrates with their existing voice services. Bria allows businesses of all sizes to extend their investment in their call server by adding services for team messaging, video conferencing and mobile capabilities.\n\nBria offers several key features to enhance business communications. Its softphone functionality enables users to make and receive calls with advanced call features such as call transfer and forwarding. The team messaging capability allows users to start one-on-one messages or chat rooms in a single window. It provides centralized provisioning, which allows configuration to be done once in the cloud, with settings then downloaded to user devices. Additionally, Bria's secure communications feature ensures encrypted voice and messaging to keep conversations private.\n\nBria's flexibility allows users to access their communications from any device, from desktop to mobile. This enables them to stay connected and take their communications with them wherever they go. Additionally, Bria offers a tailored experience that streamlines the communication and collaboration experience for businesses and resellers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/534a3c42-2df7-44f0-a28f-0d1e17ebd7f1.png","url":"https://www.softwareadvice.co.nz/software/101636/xlite","@type":"ListItem"},{"name":"Squaretalk","position":17,"description":"Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.\n\nYour sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.\n\nYou can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.\n\nSeamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.softwareadvice.co.nz/software/30221/innitel-predictive-dialer","@type":"ListItem"},{"name":"Ricochet360","position":18,"description":"Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more.\n\nFeatures of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling.\n\nAdditionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.softwareadvice.co.nz/software/183895/ricochet360","@type":"ListItem"},{"name":"uContact","position":19,"description":"uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. \n\nThanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. \n\nThis beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.softwareadvice.co.nz/software/34514/ucontact","@type":"ListItem"},{"name":"OnSIP","position":20,"description":"OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email.\n\n\nUnified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions.\n\n\nOnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations.\n\n\nOnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed867f94-6898-4347-a36f-4c37f24a5909.png","url":"https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip","@type":"ListItem"},{"name":"Cisco Unified Communications Manager","position":21,"description":"Cisco Unified Communications Manager is a platform for integrating business communication technologies such as telephony, video conferencing, presence information, call recording, web conferencing and messaging. It enables administrators to control unified communications infrastructure supporting a large number of users making it suitable for businesses of all sizes.\n\n\nCisco Unified Communications Manager allows businesses to manage their communications networks, administer user settings for a variety of collaboration tools and extend these tools to mobile devices. It also enables video capabilities for contact centers.\n\n\nCisco offers an API that helps developers create new applications. Additionally, Cisco Unified Communications Manager allows end-users to manage their own settings using an application or an Interactive Voice Response (IVR) menu.\n\n\nThe system is available in a number of licensing bundles. User Connect Licensing allows organizations to purchase user licenses for single applications. Unified Workspace Licensing offers bundled collaboration tools priced according to the number of users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abd48c40-e3c9-418e-85e3-efc571324e39.png","url":"https://www.softwareadvice.co.nz/software/432011/cisco-unified-communications-manager","@type":"ListItem"},{"name":"Kavkom","position":22,"description":"Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers.\n\nKavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance.\n\nKavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.softwareadvice.co.nz/software/195772/predictive-dialer-pbx","@type":"ListItem"},{"name":"Zadarma","position":23,"description":"Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more than 160 countries. Whether you're looking to expand internationally, unify remote teams, or automate support with AI, Zadarma offers scalable, secure, and easy-to-use solutions — all under one platform.\n\nFrom flexible pricing to powerful integrations and intelligent call handling, Zadarma equips your team with the tools to deliver excellent service, stay connected across borders, and grow without limits.\n\nWhat You Get with Zadarma:\n\nGlobal Virtual Numbers\nInstantly activate numbers in 110+ countries — local, mobile, toll-free, or national — no physical presence required.\n\nCloud PBX with Visual Editor\nBuild your call flow with an intuitive interface. Add IVR menus, call queues, voicemail, schedules, and call forwarding in minutes.\n\nAI Voice Agents\nHandle repetitive calls with AI-powered agents for customer support, lead qualification, surveys, and more — fully customizable with your scripts and data.\n\nIntegrated CRM or Seamless Sync with Popular Platforms\nUse Zadarma’s CRM or connect with HubSpot, Zoho, Bitrix24, Pipedrive, and others for call tracking, automation, and better context.\n\nCall Analytics and Performance Monitoring\nTrack call activity, monitor KPIs, and evaluate team performance through detailed dashboards and reports.\n\nHigh-Quality VoIP Calls\nEnterprise-grade voice quality, advanced codecs, WebRTC, and global routing infrastructure ensure stable calls wherever you are.\n\nRecordings and Transcripts\nAutomatically record calls and generate transcriptions — perfect for compliance, training, or quality control.\n\nFree Cross-Platform Softphones\nMake and receive calls from any device — desktop, mobile, or browser — with apps for Android, iOS, macOS, and Windows.\n\nFlexible Billing\nChoose pay-as-you-go or bundled packages with unlimited calling in selected regions. No contracts or hidden fees.\n\nDeveloper-Friendly API\nAdd telephony features to your apps with Zadarma’s REST API — from click-to-call to AI integrations.\n\nWhy Choose Zadarma:\n\n18 years of proven expertise in VoIP and cloud telephony\n\nOver 2 million users worldwide\n\nFully GDPR-compliant and secure\n\nLocalized service and multilingual support\n\nTrusted by businesses, startups, and developers across the globe\n\nWhether you need a full-featured PBX, AI automation, or just a single virtual number, Zadarma delivers reliability, innovation, and unmatched global coverage — backed by nearly two decades of experience.\n\nGet started today and join thousands of companies that rely on Zadarma for smarter communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/88ddc86a-d6f7-4699-8a6e-42739cd22839.png","url":"https://www.softwareadvice.co.nz/software/173719/zadarma","@type":"ListItem"},{"name":"Unitel Voice","position":24,"description":"Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech. \n\n- Built for Business Builders\n- Run your business from anywhere\n- Not overcomplicated or overpriced \n- Amazing USA-Based Support\n\nUnitel Voice enables startups and small businesses to look and sound like Fortune 500 companies by adding a toll-free business number to the existing home, office, or cell phone.\n\nUnitel Voice stands out because of its dedicated customer service and network reliability. The platform allows organizations to stay connected and know when a customer is calling so they can provide professional answers. \n\nKey features of Unitel include call recording, call transferring, SIP trunks, virtual auto attendant, audio conference bridge, call logs, unlimited call handling, call blasting, call announcement, on-hold music, and call blocking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ddd8de41-7553-4d90-92db-d20b5c23f033.png","url":"https://www.softwareadvice.co.nz/software/52665/unitel-voice","@type":"ListItem"},{"name":"Quo","position":25,"description":"Never lose a customer with Quo. The phone system that helps businesses build personal customer relationships at scale.\n\nTrusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction. Quo brings calls, texts, and customer information together in one platform. \n\nWith an AI-powered voice agent, automations, and mini CRM, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac3438b2-79ff-4f7d-834e-1ef3911962b3.png","url":"https://www.softwareadvice.co.nz/software/371599/openphone","@type":"ListItem"}],"numberOfItems":25}
</script>
