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description: Page 6 - Discover the best Unified Communications Software in New Zealand. Compare top Unified Communications Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 6 - Best Unified Communications Software in New Zealand - 2026 Reviews, Pricing & Demos
---

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# Unified Communications Software

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## Products

1. [CircleLoop](https://www.softwareadvice.co.nz/software/179530/circle-loop) — 4.5/5 (13 reviews) — Circle Loop is a cloud-based VoIP solution that provides phone systems that are accessible via desktop and mobile dev...
2. [ZIRO](https://www.softwareadvice.co.nz/software/317632/stack8) — 4.8/5 (13 reviews) — ZIRO (formerly Stack8) is the only IT company that makes Unified Communications hassle-free. Offload routine tasks to...
3. [Pascom Cloud](https://www.softwareadvice.co.nz/software/318962/pascom-cloud) — 3.8/5 (13 reviews) — Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set,...
4. [Intalk.io](https://www.softwareadvice.co.nz/software/244062/intalk-io) — 4.1/5 (13 reviews) — intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service,...
5. [VIS Centralino in Cloud](https://www.softwareadvice.co.nz/software/411192/vis-centralino-in-cloud) — 4.7/5 (12 reviews) — VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set per...
6. [WorkHub Connect](https://www.softwareadvice.co.nz/software/356959/workhub-connect) — 4.6/5 (11 reviews) — WorkHub Connect is an internal team communication platform with video conferencing and chat features. It is a 360° co...
7. [Placetel](https://www.softwareadvice.co.nz/software/436379/placetel) — 4.3/5 (11 reviews) — Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital trans...
8. [SkySwitch](https://www.softwareadvice.co.nz/software/342221/skyswitch) — 4.8/5 (10 reviews) — SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, vo...
9. [HiperMe\!](https://www.softwareadvice.co.nz/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
10. [UCx](https://www.softwareadvice.co.nz/software/364096/ucx) — 4.2/5 (10 reviews) — Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to ...
11. [Video RTC](https://www.softwareadvice.co.nz/software/479433/Video-RTC) — 4.8/5 (10 reviews) — Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile de...
12. [Swit](https://www.softwareadvice.co.nz/software/149056/swit) — 4.3/5 (9 reviews) — Swit is a collaboration management platform designed to help businesses create, assign and manage tasks and communica...
13. [Cloud Softphone](https://www.softwareadvice.co.nz/software/181972/acrobits) — 4.7/5 (9 reviews) — Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy com...
14. [Soprano](https://www.softwareadvice.co.nz/software/191224/soprano) — 4.8/5 (9 reviews) — Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for...
15. [AIO](https://www.softwareadvice.co.nz/software/361954/aio) — 4.9/5 (9 reviews) — AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate wi...
16. [Diabolocom](https://www.softwareadvice.co.nz/software/434339/diabolocom) — 4.9/5 (9 reviews) — Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunic...
17. [IPFone with Webex](https://www.softwareadvice.co.nz/software/442129/ipfone-with-webex) — 4.8/5 (9 reviews) — IPFone with Webex is a fully integrated solution that combines calling, meetings, messaging, and file sharing into on...
18. [InGenius](https://www.softwareadvice.co.nz/software/119710/ingenius) — 4.9/5 (8 reviews) — Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage a...
19. [Teams.cc](https://www.softwareadvice.co.nz/software/347509/teams-cc) — 4.6/5 (7 reviews) — Teams.cc is more than just a team chat app, it alters the way your team interacts with features like team messaging, ...
20. [CM.com Communications Platform](https://www.softwareadvice.co.nz/software/267356/cm-com-communications-platform) — 4.9/5 (7 reviews) — CM.com Communications Platform allows users to engage with their customers via all mobile channels and enhance the cu...
21. [ITC Cloud](https://www.softwareadvice.co.nz/software/433706/itc-cloud) — 4.4/5 (7 reviews) — Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly...
22. [Luware Nimbus](https://www.softwareadvice.co.nz/software/445711/luware-nimbus) — 4.4/5 (7 reviews) — Luware Nimbus is an AI-powered customer experience platform that transforms Microsoft Teams into a unified hub for re...
23. [Callbox](https://www.softwareadvice.co.nz/software/427356/callbox) — 4.9/5 (7 reviews) — Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a c...
24. [VoiceShot](https://www.softwareadvice.co.nz/software/175546/voiceshot) — 4.8/5 (6 reviews) — Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screenin...
25. [Bluepulse](https://www.softwareadvice.co.nz/software/101678/bluepulse) — 4.8/5 (6 reviews) — Bluepulse is an employee and student engagement solution designed to connect everyone across an organization. Bluepul...

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## Related Categories

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.co.nz/directory/1710/computer-telephony-integration/software)
- [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software)
- [Video Conferencing Software](https://www.softwareadvice.co.nz/directory/4531/video-conferencing/software)

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The solution has mobile apps for Android as well as iOS users and provides support over telephone, email, live chat and in-app chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4657e506-5df9-4e14-bd35-0bbeccb2c5ee.png","url":"https://www.softwareadvice.co.nz/software/179530/circle-loop","@type":"ListItem"},{"name":"ZIRO","position":2,"description":"ZIRO (formerly Stack8) is the only IT company that makes Unified Communications hassle-free.\n \nOffload routine tasks to your help desk with ZIRO Provisioning software (formerly SMACS), the only provisioning software designed to make UC the simplest thing on your to-do list. \n\nYou can easily manage phones, voicemails, dial plans, and agents without the headache of complex templates or worry of compromising admin security. \n \n----------\n \nWith ZIRO, you can...\n \nMANAGE YOUR TECH\nOnboarding and offboarding become quick and simple with ZIRO. You can manage all the MACDs and DIDs for your entire workforce with one little mouse click.\n\nAUTOMATE YOUR WORKFLOW\nWhat’s even better than offloading to the helpdesk? Automation. ZIRO lets you set up provisioning and device modifications without ever needing manual intervention.\n\nOVERSEE YOUR WORKPLACE\nGet a bird’s-eye view of the big picture with ZIRO’s comprehensive analytics and reporting. You’ll have everything you need to know when it comes to user and device usage.\n\nESCAPE EXCEL HELL \nQuit the spreadsheets and start managing phone numbers in seconds with Dial Plan Management from ZIRO. Now you can sit back, automate, and control all your phone numbers and extensions with one hand on your coffee.\n\nCONNECTING IS EASY WITH OUR APIs\nTake automation to the next level of effortless with APIs that extend and enhance your unified communications system. Copy, paste, BOOM!\n\nREACH OUT AND WE’RE THERE\nGet the most reliable, immediate support in the industry any time, every time. Login to your customer portal or talk to an expert. Either way, we’ve got your back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/33ba977b-c734-4d33-907b-8b24a337697a.png","url":"https://www.softwareadvice.co.nz/software/317632/stack8","@type":"ListItem"},{"name":"Pascom Cloud","position":3,"description":"Upgrade your business communications with the pascom cloud phone system. With an easy-to-use, all-in-one feature set, pascom offers a cost-effective yet professional cloud communications platform for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea619ea7-e752-4dd6-9cba-f6da26ed26dd.png","url":"https://www.softwareadvice.co.nz/software/318962/pascom-cloud","@type":"ListItem"},{"name":"Intalk.io","position":4,"description":"intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7518f9b4-c85f-4203-bb7d-5f70881118e1.png","url":"https://www.softwareadvice.co.nz/software/244062/intalk-io","@type":"ListItem"},{"name":"VIS Centralino in Cloud","position":5,"description":"VIS Centralino in Cloud is a solution that helps businesses perform call autonomy, record audio messages, and set personalized schedules. The traffic analysis module helps provide detailed outgoing and incoming telephone traffic records to the customers accordingly. \n\nKey features include traffic analysis, phone management, voicemail, call monitoring, caller ID, and more. VIS Centralino in Cloud allows users to modify responders to incoming calls on a unified platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db15f42b-ea1c-476a-aeff-1ee750fc69d3.png","url":"https://www.softwareadvice.co.nz/software/411192/vis-centralino-in-cloud","@type":"ListItem"},{"name":"WorkHub Connect","position":6,"description":"WorkHub Connect is an internal team communication platform with video conferencing and chat features. It is a 360° corporate collaboration tool that allows one-on-one and group audio and video calling with a single click. Employees can see and talk to each other via an interactive Team Wall where each member can be seen live on their work seats. Another feature that WorkHub Connect offers is a customer support widget that you can use as a much better alternative to your regular chatbots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/502ccf8d-3462-4b7c-bab7-0d02aae578f6.png","url":"https://www.softwareadvice.co.nz/software/356959/workhub-connect","@type":"ListItem"},{"name":"Placetel","position":7,"description":"Placetel with Webex is tailored to small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. The solution combines the Placetel cloud calling platform with the full collaboration suite from Cisco Webex. Making it an all-in-one solution enabling working from anywhere, anytime on the device of choice.\n\nPlacetel’s cloud calling platform is entirely virtual and offers over 150 features. Set up the phone system through the personal web porta and choose between porting numbers or simply order new ones. Decide on which device to receive calls on or forward calls from landline to smartphone and back again in a matter of seconds. Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.\n\nCommunicate in real-time with manager, colleagues or customers. Open 1:1 chats or create a group or project space for key stakeholders. Share content through drag and drop and never lose track of briefings, presentations, links or videos as those are all saved in the thread. Alternatively, use the search function to find content within a dedicated chat or search through all chats to find what is needed. \n\nThese days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec3b0a8d-24c9-4420-b598-2407ac45f638.png","url":"https://www.softwareadvice.co.nz/software/436379/placetel","@type":"ListItem"},{"name":"SkySwitch","position":8,"description":"SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, voice, and video conferencing tools. It lets staff members access the business SMS module to send text-based and multimedia marketing messages to customers from a unified platform.\n \nWith SkySwitch, sales representatives can view VMail transcriptions, access call recordings, and customize the built-in dashboard. Team members can utilize the quoting and billing tool to add customers to billing services, track payments, and import Excel data to the platform. Additionally, it enables employees to access contact center information, including call center reports, agent availability, dialed number identification service (DNIS) statistics, and abandoned calls. \n\nSkySwitch provides an application programming interface (API), which facilitates integration with several third-party applications, including Connectwise, QuickBooks, ReachUC, Microsoft Teams, and Twilio. Pricing is available on request, and support is extended via phone, email, documentation, and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/217ad5fa-c37f-48b3-8248-bfa1f46aef78.png","url":"https://www.softwareadvice.co.nz/software/342221/skyswitch","@type":"ListItem"},{"name":"HiperMe!","position":9,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.co.nz/software/416977/hiperme","@type":"ListItem"},{"name":"UCx","position":10,"description":"Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to make calls from a phone, mobile device or tablet giving you the ultimate flexibility to stay connected with your team.\n\nCollaborating with your team is easy when you have UCx at your disposal. Benefit from secure individual and group messaging, custom presence status and unique team spaces where you can meet and collaborate. \n\nUCx allows you to host meetings with best-in-class features including high-quality video, screen sharing, chat, whiteboarding and more to increase productivity and gain new perspectives easily. Boost your team collaboration with an easy-to-use meeting solution that gets everyone on the same page.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8934d66-ea7c-4947-bbd8-eb64a4b4d788.jpeg","url":"https://www.softwareadvice.co.nz/software/364096/ucx","@type":"ListItem"},{"name":"Video RTC","position":11,"description":"Video RTC is a multi-channel video calling and web collaboration platform designed for modern web browsers, mobile devices, and interactive kiosks. It serves contact centers and businesses aiming to incorporate video and web collaboration into their customer engagement channels.\n\nThis platform combines SIP and WebRTC communication technologies, providing scalability, high availability, and compatibility with existing contact center suites and CCaaS services. Companies can maintain their current systems while integrating video calls and web collaboration through Video RTC.\n\nKey features of Video RTC consist of file sharing, live chat, dual screen sharing, co-browsing, and image capture. It is a cloud-based platform hosted on AWS, offering 256-bit AES encryption and SSL certification. Additional capabilities encompass facial recognition, virtual backgrounds, surveys, and video voicemail. Video RTC enables businesses to enhance contact centers with advanced, interoperable video channels, improving the overall customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dd8bc69-0229-4cc4-bc65-eac45f9d1394.png","url":"https://www.softwareadvice.co.nz/software/479433/Video-RTC","@type":"ListItem"},{"name":"Swit","position":12,"description":"Swit is a collaboration management platform designed to help businesses create, assign and manage tasks and communicate with teams in real-time. The platform enables managers to set goals, track progress and organize the project data by team, category, status and calendar.\n\n\nSwit comes with an interactive timeline functionality, which allows administrators to view project duration, subtasks and completion status through Gantt charts. It offers numerous features such as notifications, drag-and-drop interface, activity log, single sign-on (SSO), Kanban board, data archiving and more. Additionally, organizations can send bulk invites to team members using CSV files.\n\n\nSwit’s chat functionality allows teams to communicate with members via text messages and share word documents, PDFs, images and JPG files. Further, managers can create to-do lists, assign members and add comments using the task manager. Pricing includes monthly/annual subscriptions and support is extended via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0537a34d-a664-4c60-82d1-b4629da63835.png","url":"https://www.softwareadvice.co.nz/software/149056/swit","@type":"ListItem"},{"name":"Cloud Softphone","position":13,"description":"Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics.  \n\n\nThe solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection.\n\n\nAcrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1c814d3-bb29-44c0-bcf1-bdd13f293818.png","url":"https://www.softwareadvice.co.nz/software/181972/acrobits","@type":"ListItem"},{"name":"Soprano","position":14,"description":"Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for enterprise and government organisations each year. From weather warning alerts that keep people safe to banking notifications that protect against fraud, our platform delivers trusted digital engagement for world-leading organisations across SMS, email, voice, RCS and Conversational AI — accessible from a single, secure interface or via low-code and no-code API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25879c08-8194-4510-985b-11305c863ae2.png","url":"https://www.softwareadvice.co.nz/software/191224/soprano","@type":"ListItem"},{"name":"AIO","position":15,"description":"AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate with potential clients, and automate digital marketing campaigns across multiple channels. It allows marketers to create and send personalized email/text campaigns and pre-recorded voice messages to customers. \n\nKey features of AIO include email marketing, call blasting, data import, behavior tracking, customer database and SMS marketing. The software comes with a WhatsApp business API, which helps managers track various team performance metrics, such as response time, number of client interactions, and more. Additionally, the portfolio management functionality helps users set up and receive reminders about payment due dates via default alerts. \n\nAIO integrates with several third-party applications including HubSpot CRM, Shopify, WhatsApp, WordPress, Zoho Flow, and Zapier. Pricing is available on monthly subscriptions and support is extended via chat, email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a460c676-2744-4f4a-900d-46ce539a7bba.png","url":"https://www.softwareadvice.co.nz/software/361954/aio","@type":"ListItem"},{"name":"Diabolocom","position":16,"description":"Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries.\n\nThe software has key features like IVR for interactive voice response, ACD for automatic call distribution, web call back, and contact center functionalities. The IVR feature provides call routing and self-service options for callers. The ACD feature distributes incoming calls to available agents. The web call-back feature allows customers to request a callback from the call center. The contact center software handles inbound and outbound calls, call monitoring, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.softwareadvice.co.nz/software/434339/diabolocom","@type":"ListItem"},{"name":"IPFone with Webex","position":17,"description":"IPFone with Webex is a fully integrated solution that combines calling, meetings, messaging, and file sharing into one app to streamline teamwork and produce great results. It features IPFone voice with Cisco Webex Meetings.\n\nHere are some of the key features of IPFone with Webex:\n\n-Cloud calling: Powerful, robust, full-featured calling.\nMake or receive calls from any device: desktop, table, and smartphone.\n\n-Enterprise-grade calling features.\nMessaging: Send messages, share files, and create or edit whiteboards securely.\n\n-Meetings: Use high-quality video meetings in your own personal meeting room with screen sharing and annotation from any device for up to 1000 participants.\n\n-Team collaboration: Create a virtual workspace where you can get work done with others one-to-one or as team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3058b776-6c4a-4f8c-941d-c53e2848311a.jpeg","url":"https://www.softwareadvice.co.nz/software/442129/ipfone-with-webex","@type":"ListItem"},{"name":"InGenius","position":18,"description":"Ingenius is a computer telephony integration (CTI) solution designed to help contact centers track, analyze, manage and report on customer call interactions on a unified platform. It integrates telephony systems with customer relationship management applications, allowing administrators to streamline all operations, from inbound or outbound calling to report generation within the existing business CRM.\n\n\nIt includes a screen pop functionality, which automatically displays customer data on agents' screens before calls are answered. A click to dial module equips agents to click and call any number from within the CRM and maintain automated logs for managers to track progress on leads. Additionally, CRM Screen Transfer allows agents to improve productivity by ensuring all information captured by users is automatically transferred when calls are forwarded to subsequent agents.\n\n\nIngenius facilitates integration with several third-party applications such as Microsoft Dynamics 365, Salesforce, ServiceNow, Twilio, Genesys, Cisco, Avaya and more. Pricing is available on request and support is extended via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d06d4d13-161f-4477-9c61-005d89b9dac4.png","url":"https://www.softwareadvice.co.nz/software/119710/ingenius","@type":"ListItem"},{"name":"Teams.cc","position":19,"description":"Teams.cc is more than just a team chat app, it alters the way your team interacts with features like team messaging, encrypted file sharing, channel administration, in-app video conference, and powerful productivity tools, all in one place.\n\nTeams.cc is available for download and installation on both computers and mobile devices. This software has the ability to change the way you collaborate with its unique characteristics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e6d280b-ba9a-4d9e-aa81-8467acd5c03c.jpeg","url":"https://www.softwareadvice.co.nz/software/347509/teams-cc","@type":"ListItem"},{"name":"CM.com Communications Platform","position":20,"description":"CM.com Communications Platform allows users to engage with their customers via all mobile channels and enhance the customer experience they offer.\n\nCM.com’s Communication Platform connects users with their customers through multiple messaging channels via the Business Messaging API, SMS Messages via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. \n\nThe Business Messaging API gives access to many popular messaging channels such as Instagram, WhatsApp, Twitter, Facebook Messenger, RCS, Apple Messages for Business, and many more. Users are provided with the right tools for upscaling and can also add new channels with just a few lines of code.  \n\nThe SMS Gateway makes it easy for businesses to send notifications, text messages, and verifications globally via a georedundant Cloud Platform. \n\nThe Voice API or SIP Trunk allows businesses to start handling outbound and inbound calls within minutes whilst helping save costs and providing anti-fraud insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90210f23-4755-459b-9638-cdd859e61724.png","url":"https://www.softwareadvice.co.nz/software/267356/cm-com-communications-platform","@type":"ListItem"},{"name":"ITC Cloud","position":21,"description":"Streamline business communication with ITC Cloud, the definitive game-changer in unified communications. Effortlessly collaborate from anywhere, be it your trusty desk phone, handy cell phone, or reliable computer.\n\nBut what distinguishes ITC Cloud is our relentless commitment to your success. Our 24/7 help desk guarantees uninterrupted support, maintaining your business's peak performance. Our focus is enhancing your efficiency and surpassing your customer experience expectations. We're your allies from inception to long-term implementation. Place your trust in ITC Cloud to elevate your business communication to new heights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d895475-e323-437c-a6f7-84a5c98493da.png","url":"https://www.softwareadvice.co.nz/software/433706/itc-cloud","@type":"ListItem"},{"name":"Luware Nimbus","position":22,"description":"Luware Nimbus is an AI-powered customer experience platform that transforms Microsoft Teams into a unified hub for reception, back-office, and contact center operations. It enables organizations to manage omnichannel customer interactions, apply AI-driven routing, and gain real-time performance insights—all natively within Microsoft Teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ead57f6f-410e-41ee-ba47-aeac19ed9a44.png","url":"https://www.softwareadvice.co.nz/software/445711/luware-nimbus","@type":"ListItem"},{"name":"Callbox","position":23,"description":"Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and merge communications with other operational tools.\n\nCallbox enables making and receiving external calls, call recording, and more. It also offers a connection with CRM and other systems, helping businesses to consolidate communications. Its key features include video conferencing for team collaboration, CRM for managing contacts and sales opportunities, and omnichannel customer engagement through channels such as WhatsApp.\n\nThe Callbox Contact Center provides comprehensive call center functionality. Businesses can oversee queues, access agent reports, and employ tools such as electronic point and call recording. Callbox offers redundancy options either in the cloud or on-premises to ensure stability for mission-critical solutions. It also includes an automated attendant with natural language speech and database integration to intelligently guide customers through menus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.softwareadvice.co.nz/software/427356/callbox","@type":"ListItem"},{"name":"VoiceShot","position":24,"description":"Voice Shot is a cloud phone solution that helps businesses streamline operations related to call forwarding, screening, transfer, blocking and more. The urgent alert module lets users broadcast text and voice messages to create public awareness during emergencies such as fire, security threats, severe weather conditions, and more.\n\n\nVoice Shot enables businesses to automatically send all voicemails directly to linked email addresses in WAV file format, ensuring timely delivery of all messages. It allows customers to utilize speech recognition technology and submit responses via pre-configured voice menus. Additionally, professionals can create personalized voice messages for recipients using text-to-speech technology.\n\n\nVoiceShot comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions. It also provides iOS and Android mobile applications, which lets users receive notifications remotely. It is available on monthly subscriptions and support is extended via email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/920eaca6-7a0a-4fdc-b664-632ce7d4afaf.png","url":"https://www.softwareadvice.co.nz/software/175546/voiceshot","@type":"ListItem"},{"name":"Bluepulse","position":25,"description":"Bluepulse is an employee and student engagement solution designed to connect everyone across an organization. Bluepulse can monitor feedback and meaningful information to provide organizations with the opportunity to improve and resolve issues. Features include instant feedback, discussion channels, comments, real-time notifications, data analytics, check-ins, engagement tools (likes, share), accessibility tools, and more.\n\n\nWith Bluepulse, organizations can encourage and explore constructive feedback with the promise of confidentiality. Organizations can increase engagement by allowing users to leave comments and interact using two-way discussion channels. Users can also like and share content for high-level engagement. Bluepulse can also capture insights relating to professional development and organization services using Bluepulse's virtual check-in feature. \n\n\nUsers can utilize Bluepulse's iOS and Android app to complete polls, answer questions, and provide instant feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea10f971-38e3-428e-884a-e62eab6fc7f3.png","url":"https://www.softwareadvice.co.nz/software/101678/bluepulse","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/directory/1556/ucaas/software?page=6#itemlist","numberOfItems":25}
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