---
description: Compare Document360 vs GitBook regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs GitBook Comparison
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [Document360 \<span\>vs\</span\> GitBook](https://www.softwareadvice.co.nz/compare/96197/482056/document360/vs/GitBook)

# Compare Document360 vs GitBook

Canonical: https://www.softwareadvice.co.nz/compare/96197/482056/document360/vs/GitBook

> Detailed comparison between Document360 and GitBook. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | GitBook |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 292 | 23 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Document360

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Discussions/Forums
- Document Management
- Knowledge Base Management
- Multi-Language
- Single Sign On
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

### GitBook

- API
- Access Controls/Permissions
- Alerts/Notifications
- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Discussions/Forums
- Document Management
- Knowledge Base Management
- Multi-Language
- Single Sign On
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Links

- [View Document360 Profile](https://www.softwareadvice.co.nz/software/96197/document360)
- [View GitBook Profile](https://www.softwareadvice.co.nz/software/482056/GitBook)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/96197/482056/document360/vs/GitBook)

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