---
description: Compare Document360 vs MadCap Flare regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs MadCap Flare Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software for Schools](/directory/3857/schools/software) > [Document360 \<span\>vs\</span\> MadCap Flare](https://www.softwareadvice.co.nz/compare/96197/458417/document360/vs/MadCap-Flare)

# Compare Document360 vs MadCap Flare

Canonical: https://www.softwareadvice.co.nz/compare/96197/458417/document360/vs/MadCap-Flare

> Detailed comparison between Document360 and MadCap Flare. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | MadCap Flare |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 291 | 21 |
| **Starting Price** | - | US$195.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Document360

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Text Editing
- Website Integration
- Wiki
- Workflow Management

### MadCap Flare

- API
- Access Controls/Permissions
- Collaboration Tools
- Content Management
- Content Publishing Options
- Customisable Templates
- Document Management
- Layout & Design
- Text Editing
- Workflow Management

## Links

- [View Document360 Profile](https://www.softwareadvice.co.nz/software/96197/document360)
- [View MadCap Flare Profile](https://www.softwareadvice.co.nz/software/458417/MadCap-Flare)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/96197/458417/document360/vs/MadCap-Flare)

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