---
description: Compare Document360 vs Microsoft SharePoint regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs Microsoft SharePoint Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [Document360 \<span\>vs\</span\> Microsoft SharePoint](https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint)

# Compare Document360 vs Microsoft SharePoint

Canonical: https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint

> Detailed comparison between Document360 and Microsoft SharePoint. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Document360 | Microsoft SharePoint |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 292 | 5469 |
| **Starting Price** | - | US$5.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Document360

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customisable Templates
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Search/Filter
- Self Service Portal
- Third-Party Integrations
- Version Control
- Widgets
- Wiki
- Workflow Management

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management
- Customisable Templates
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Search/Filter
- Self Service Portal
- Third-Party Integrations
- Version Control
- Widgets
- Wiki
- Workflow Management

## Links

- [View Document360 Profile](https://www.softwareadvice.co.nz/software/96197/document360)
- [View Microsoft SharePoint Profile](https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Document360 vs Microsoft SharePoint Comparison","description":"Compare Document360 vs Microsoft SharePoint regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint","about":[{"@id":"https://www.softwareadvice.co.nz/software/96197/document360#software"},{"@id":"https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Document360","description":"Document360 is a cloud-based knowledge base platform that helps businesses of all sizes create, manage, and share structured documentation for customers and internal teams. It serves industries including SaaS, IT consulting, financial services, manufacturing, healthcare, and customer support.\n\nCore features include a dual WYSIWYG and Markdown editor, version control with full change history, workflow builder with role-based approvals, multilingual support with machine translation, conditional content blocks, and a support ticket deflector that surfaces relevant articles before queries become tickets. Built-in analytics highlight search gaps, article performance, and user behavior. The platform also supports multiple products and teams within a single knowledge base, custom domains and branding, and an embeddable widget for websites and apps.\n\nAI capabilities include article generation from text or uploaded files, FAQ and glossary generation, assistive natural-language search, and a conversational chatbot that draws from multiple content sources.\n\nDocument360 is SOC 2 Type II compliant, GDPR ready, and ISO 27001 certified. It integrates with Zendesk, Intercom, Freshdesk, Slack, Microsoft Teams, Salesforce, and Zapier. Support is available via email, live chat, and a knowledge base. A 14-day free trial is available.","image":"https://images.g2crowd.com/display-layer-screenshots/60129/a728386a1c4d2b7f2f520e23c7f6338a00727f5a4bcea6d5d6e9a29d694c9977.jpg","url":"https://www.softwareadvice.co.nz/software/96197/document360","@id":"https://www.softwareadvice.co.nz/software/96197/document360#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":292},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Microsoft SharePoint","description":"Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and contract management and reporting and analytics. All these combined features enable users to create, manage, and review various content types from one central location.\n\n\nSharePoint enables organizations to manage documents and other file types throughout their publishing lifecycle. Users can also leverage its interactive dashboards and scorecards to create content reports. These reports can help users pinpoint and build solutions for content and publishing needs.\n\n\nSharepoint’s CMS system also includes website content management capabilities. It features capabilities for managing both published content on websites, as well as unpublished content. Sharepoint has content support capability for both external sites as well as internal intranet sites.\n\n\nSharepoint offers both on-premises and cloud-based options. Pricing structures are different depending on the chosen deployment options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d8087eed-31e7-47c0-9bfc-a835d9e91f37.png","url":"https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint","@id":"https://www.softwareadvice.co.nz/software/397825/microsoft-sharepoint#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5469},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Knowledge Base Software","position":2,"item":"/directory/3898/knowledge-base/software","@type":"ListItem"},{"name":"Document360 vs Microsoft SharePoint","position":3,"item":"https://www.softwareadvice.co.nz/compare/96197/397825/document360/vs/microsoft-sharepoint","@type":"ListItem"}]}]}
</script>