---
description: Compare Document360 vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Document360 vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Document360 \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.nz/compare/96197/368594/document360/vs/zendesk-talk)

# Compare Document360 vs Zendesk Talk

Canonical: https://www.softwareadvice.co.nz/compare/96197/368594/document360/vs/zendesk-talk

> Detailed comparison between Document360 and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | Zendesk Talk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 291 | 21 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Document360

- API
- Activity Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Customizable Fields
- Dashboard
- Document Management
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Website Integration
- Wiki

### Zendesk Talk

- Automatic Call Distribution
- Call Scripting
- Call Tagging
- Computer Telephony Integration
- Customizable Fields
- Dashboard
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Document360 Profile](https://www.softwareadvice.co.nz/software/96197/document360)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.nz/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/96197/368594/document360/vs/zendesk-talk)

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