---
description: Compare ConnectWise PSA vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ConnectWise PSA vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/4371/business-management/software) > [ConnectWise PSA \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.co.nz/compare/91525/368594/connectwise-manage/vs/zendesk-talk)

# Compare ConnectWise PSA vs Zendesk Talk

Canonical: https://www.softwareadvice.co.nz/compare/91525/368594/connectwise-manage/vs/zendesk-talk

> Detailed comparison between ConnectWise PSA and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | Zendesk Talk |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 273 | 21 |
| **Starting Price** | - | US$49.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### ConnectWise PSA

- Accounting
- Asset Tracking
- Automated Routing
- Capacity Management
- Chat/Messaging
- Client Management
- Configurable Workflow
- Contact Management
- Dashboard
- Help Desk Management
- Monitoring
- Project Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Support Ticket Management

### Zendesk Talk

- Automated Routing
- Automatic Call Distribution
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Dashboard
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

## Links

- [View ConnectWise PSA Profile](https://www.softwareadvice.co.nz/software/91525/connectwise-manage)
- [View Zendesk Talk Profile](https://www.softwareadvice.co.nz/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/91525/368594/connectwise-manage/vs/zendesk-talk)

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