---
description: Compare Alchemer vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alchemer vs SurveyMonkey Comparison
---

Breadcrumb: [Home](/) > [Mobile Marketing Software](/directory/4398/mobile-marketing/software) > [Alchemer \<span\>vs\</span\> SurveyMonkey](https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey)

# Compare Alchemer vs SurveyMonkey

Canonical: https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey

> Detailed comparison between Alchemer and SurveyMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alchemer | SurveyMonkey |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 393 | 10495 |
| **Starting Price** | US$55.00 | US$30.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Alchemer

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### SurveyMonkey

- AI/Machine Learning
- API
- Continuous Feedback
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Real-Time Data
- Reminders
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View Alchemer Profile](https://www.softwareadvice.co.nz/software/90244/surveygizmo)
- [View SurveyMonkey Profile](https://www.softwareadvice.co.nz/software/157864/surveymonkey)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alchemer vs SurveyMonkey Comparison","description":"Compare Alchemer vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey","about":[{"@id":"https://www.softwareadvice.co.nz/software/90244/surveygizmo#software"},{"@id":"https://www.softwareadvice.co.nz/software/157864/surveymonkey#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"Alchemer","description":"Alchemer is an enterprise-level customer experience and feedback management platform that helps organizations collect, connect, and act on feedback across the entire customer journey. The platform includes a flexible survey builder with advanced logic, branching, and a wide range of question types, giving teams the ability to build anything from a simple pulse survey to a complex, multi-path research instrument. Omnichannel feedback tools capture input from websites, mobile apps, email, SMS, and third-party platforms, so organizations can meet customers wherever they are rather than relying on a single channel.\n\nBeyond traditional survey feedback, Alchemer also helps multi-location brands manage their online reputation and local visibility. This includes monitoring and responding to reviews at scale across hundreds or thousands of locations, keeping business listings accurate and consistent across Google, Apple Maps, and 70+ other directories, and publishing SEO-optimized local landing pages that drive location-based search traffic and conversions. This brings solicited feedback (surveys) and unsolicited feedback (public reviews) together in one platform, rather than requiring separate tools for each.\n\nAI is embedded throughout the platform rather than bolted on as a single feature. AI-powered sentiment analysis automatically scores and categorizes open-text feedback, surfacing themes and emerging issues without manual tagging. AI also assists with drafting review responses at scale, summarizing large volumes of feedback into digestible insights, and powering role-specific dashboards so different teams see the data that matters most to them. Workflow automation routes feedback and reviews to the appropriate teams automatically, enabling timely follow-up and closed-loop resolution.\n\nAlchemer integrates with a broad range of business systems, including CRM, helpdesk, and marketing platforms, allowing feedback and reputation data to flow into the tools teams already use rather than living in a silo. Dashboards and reporting present this data in accessible, role-based formats so teams can identify trends, track performance over time, and make informed decisions quickly.\n\nAlchemer supports business functions including customer experience management, digital experience optimization, market research, product management, reputation management, marketing, and employee experience programs, helping organizations create surveys, reach diverse audiences, manage online reputation, and analyze feedback efficiently, all from a single platform.\n\nKey competitive advantages:\n\nEnterprise capability without enterprise cost or complexity. Alchemer delivers the depth of functionality organizations expect from large-scale CX platforms, including advanced logic, robust integrations, and AI-powered analysis, without the extended implementation timelines, specialized administrator requirements, or premium pricing tiers often associated with enterprise CX suites.\n\nFast time to value. Organizations can launch surveys, feedback programs, and reputation monitoring quickly rather than spending months on setup, so teams see actionable insights sooner.\n\nReal human support at every plan level. Unlike vendors that reserve dedicated support for top-tier contracts, Alchemer provides responsive human support across its plans, so customers aren't left navigating complex issues through self-service alone.\n\nA unified feedback and reputation platform. Most organizations manage solicited feedback (surveys) and unsolicited feedback (reviews) with separate tools from separate vendors. Alchemer consolidates both into one platform, reducing vendor sprawl, simplifying reporting, and giving teams a more complete view of the customer voice.\n\nFlexibility to scale. The platform serves organizations from mid-market through enterprise, with configurability that supports both simple feedback programs and complex, multi-team, multi-location deployments as needs grow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/08705db6-84db-4619-92e4-488b1d698b9d.png","url":"https://www.softwareadvice.co.nz/software/90244/surveygizmo","@id":"https://www.softwareadvice.co.nz/software/90244/surveygizmo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":393},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78c9e27f-3b41-46ef-89d2-d98222d04865.png","url":"https://www.softwareadvice.co.nz/software/157864/surveymonkey","@id":"https://www.softwareadvice.co.nz/software/157864/surveymonkey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10495},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Mobile Marketing Software","position":2,"item":"/directory/4398/mobile-marketing/software","@type":"ListItem"},{"name":"Alchemer vs SurveyMonkey","position":3,"item":"https://www.softwareadvice.co.nz/compare/90244/157864/surveygizmo/vs/surveymonkey","@type":"ListItem"}]}]}
</script>
