---
description: Compare Birdeye vs Cloutly regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Birdeye vs Cloutly Comparison
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [Birdeye \<span\>vs\</span\> Cloutly](https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly)

# Compare Birdeye vs Cloutly

Canonical: https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly

> Detailed comparison between Birdeye and Cloutly. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Birdeye | Cloutly |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 704 | 8 |
| **Starting Price** | - | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Birdeye

- AI/Machine Learning
- API
- Chat/Messaging
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Performance Metrics
- Real-Time Data
- Reminders
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Cloutly

- AI/Machine Learning
- API
- Chat/Messaging
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Engagement Tracking
- Keyword Tracking
- Monitoring
- Multi-Channel Campaigns
- Performance Metrics
- Real-Time Data
- Reminders
- Review Monitoring
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Birdeye Profile](https://www.softwareadvice.co.nz/software/86768/birdeye)
- [View Cloutly Profile](https://www.softwareadvice.co.nz/software/214147/cloutly)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Birdeye vs Cloutly Comparison","description":"Compare Birdeye vs Cloutly regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly","about":[{"@id":"https://www.softwareadvice.co.nz/software/86768/birdeye#software"},{"@id":"https://www.softwareadvice.co.nz/software/214147/cloutly#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Birdeye","description":"Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointments, and captures leads automatically, even outside business hours. This solution is suitable for multi-location businesses in industries such as automotive, healthcare, financial services, real estate, and retail, enabling continuous engagement with website visitors.\n\nThe system includes a customizable chat widget that aligns with brand identity through personalized messaging and styling options. It features smart handoff capabilities to transfer conversations to live agents when necessary while collecting visitor contact information without requiring pre-chat forms. A knowledge base setup allows the platform to generate accurate responses by using content from frequently visited website pages and AI-refined FAQs.\n\nConversations are organized in a centralized inbox that filters interactions by location, time, or type for streamlined management. AI writing assistance supports agents by summarizing lengthy conversations and generating tailored responses. If visitors leave the website, conversations can continue via text messaging. Performance tracking tools provide insights into chat effectiveness, with filtering options based on location or user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.softwareadvice.co.nz/software/86768/birdeye","@id":"https://www.softwareadvice.co.nz/software/86768/birdeye#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":704},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Cloutly","description":"Cloutly is a reputation and reviews management solution that helps businesses manage reviews from multiple sources, including Google, Facebook, TripAdvisor on a centralized platform. It helps staff members to collect 5-star reviews and optimize reputation management operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9722e0ed-a855-4763-b0b0-656785510756.png","url":"https://www.softwareadvice.co.nz/software/214147/cloutly","@id":"https://www.softwareadvice.co.nz/software/214147/cloutly#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":8},"offers":{"price":"27","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Monitoring Software","position":2,"item":"/directory/4221/social-media-monitoring/software","@type":"ListItem"},{"name":"Birdeye vs Cloutly","position":3,"item":"https://www.softwareadvice.co.nz/compare/86768/214147/birdeye/vs/cloutly","@type":"ListItem"}]}]}
</script>
