---
description: Compare Impel vs CarNow regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Impel vs CarNow Comparison
---

Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Impel \<span\>vs\</span\> CarNow](https://www.softwareadvice.co.nz/compare/83577/187483/spincar/vs/carnow)

# Compare Impel vs CarNow

Canonical: https://www.softwareadvice.co.nz/compare/83577/187483/spincar/vs/carnow

> Detailed comparison between Impel and CarNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Impel | CarNow |
| **Overall rating** | 4.7/5 | 3.0/5 |
| **Total Reviews** | 20 | 1 |
| **Starting Price** | US$99.00 | US$2,299.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Impel

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Automated Scheduling
- Barcode/Ticket Scanning
- Communication Management
- Customer Database
- Customer History
- Customisable Reports
- For Automotive Dealerships
- Generative AI
- Inventory Management
- Lead Capture
- New Car Dealer
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Used Car Dealer

### CarNow

- Activity Dashboard
- Communication Management
- Financing Management
- For Automotive Dealerships
- Inventory Management
- New Car Dealer
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Used Car Dealer

## Links

- [View Impel Profile](https://www.softwareadvice.co.nz/software/83577/spincar)
- [View CarNow Profile](https://www.softwareadvice.co.nz/software/187483/carnow)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/83577/187483/spincar/vs/carnow)

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