---
description: Compare SupportHero vs Confluence regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SupportHero vs Confluence Comparison
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/1884/knowledge-management/software) > [SupportHero \<span\>vs\</span\> Confluence](https://www.softwareadvice.co.nz/compare/78849/430492/support-hero/vs/confluence)

# Compare SupportHero vs Confluence

Canonical: https://www.softwareadvice.co.nz/compare/78849/430492/support-hero/vs/confluence

> Detailed comparison between SupportHero and Confluence. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SupportHero | Confluence |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 31 | 3680 |
| **Starting Price** | US$49.00 | US$5.42 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation | Webinars, Documentation, Videos |

## Key features

### SupportHero

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Catalog Management
- Content Management
- Customisable Branding
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets

### Confluence

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Blogs
- Catalog Management
- Content Management
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging
- Text Editing
- Widgets
- Wiki

## Links

- [View SupportHero Profile](https://www.softwareadvice.co.nz/software/78849/support-hero)
- [View Confluence Profile](https://www.softwareadvice.co.nz/software/430492/confluence)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/78849/430492/support-hero/vs/confluence)

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