---
description: Compare JivoChat vs Pure Chat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: JivoChat vs Pure Chat Comparison
---

Breadcrumb: [Home](/) > [Distribution CRM Software](/directory/3846/distribution/software) > [JivoChat \<span\>vs\</span\> Pure Chat](https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat)

# Compare JivoChat vs Pure Chat

Canonical: https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat

> Detailed comparison between JivoChat and Pure Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JivoChat | Pure Chat |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 105 | 337 |
| **Starting Price** | US$19.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### JivoChat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Computer Telephony Integration
- Customisable Branding
- File Sharing
- Interaction Tracking
- Lead Management
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Pure Chat

- API
- CRM
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Interaction Tracking
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View JivoChat Profile](https://www.softwareadvice.co.nz/software/75321/jivochat)
- [View Pure Chat Profile](https://www.softwareadvice.co.nz/software/86894/pure-chat)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JivoChat vs Pure Chat Comparison","description":"Compare JivoChat vs Pure Chat regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat","about":[{"@id":"https://www.softwareadvice.co.nz/software/75321/jivochat#software"},{"@id":"https://www.softwareadvice.co.nz/software/86894/pure-chat#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat#webpage","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"}},{"name":"JivoChat","description":"JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel app.\n\n\nUsers can implement live chat on their website, provide chat support to clients on Facebook, handle messages to a company’s email address, and calls to a phone number in any country. Your messages and chat history can be found in one inbox so there’s no need to sign up for multiple communication tools. Your team can react quickly to all inquiries. You can increase website conversion rates and building better customer service experiences.\n\n\nLive chat lets you talk with new and current visitors to your site with a proactive in-app chat. You can continue your conversation on your customers’ favorite social media outlet: Facebook.\n\n\nGet a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.\n\n\nRedirect emails from your company’s address to the JivoChat Inbox – your team will reply faster and no message will ever be missed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1c5732cc-a188-445a-8cd6-8ae2a7ec9241.png","url":"https://www.softwareadvice.co.nz/software/75321/jivochat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/75321/jivochat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":105},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Pure Chat","description":"Pure Chat is a live chat platform designed to let small and midsize businesses add live chat functionality to websites. It integrates with a variety of website management platforms, including Wordpress, Squarespace, Shopify and Joomla.\n\n\nThis solution focuses strictly on live chat and allows businesses to connect with online audiences. The interfaces for both customers and agents include many customization options to ensure that Pure Chat matches the look and feel of the company’s website. It also offers KPI tracking and monitoring tools for administrators to have a business overview at all time.\n\n\nPure Chat offers a limited free trial, along with a two-tiered service plan. Both tiers are priced per user per month and include unlimited chats, branded widgets and either one-year limited or unlimited chat transcript histories. Pure Chat is a cloud-deployed service and requires no additional on-site hardware installation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a710f64b-fc6c-49e1-9f1e-f7264499925d.png","url":"https://www.softwareadvice.co.nz/software/86894/pure-chat","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/86894/pure-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":337},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Distribution CRM Software","position":2,"item":"/directory/3846/distribution/software","@type":"ListItem"},{"name":"JivoChat vs Pure Chat","position":3,"item":"https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/75321/86894/jivochat/vs/pure-chat#breadcrumblist"}]}
</script>
