---
description: Compare Yelp Guest Manager vs Birdeye regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Yelp Guest Manager vs Birdeye Comparison
---

Breadcrumb: [Home](/) > [Mobile Point of Sale Systems Software](/directory/1400/mpos/software) > [Yelp Guest Manager \<span\>vs\</span\> Birdeye](https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye)

# Compare Yelp Guest Manager vs Birdeye

Canonical: https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye

> Detailed comparison between Yelp Guest Manager and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Yelp Guest Manager | Birdeye |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 336 | 704 |
| **Starting Price** | US$99.00 | - |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Yelp Guest Manager

- API
- Multi-Location
- Online Payments
- Reporting/Analytics
- Reservations Management
- SMS Messaging
- Table Management
- Third-Party Integrations

### Birdeye

- AI/Machine Learning
- API
- Configurable Workflow
- Customisable Templates
- Lead Management
- Mobile Alerts
- Monitoring
- Multi-Location
- Natural Language Processing
- Online Payments
- Real-Time Data
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Support Ticket Management
- Third-Party Integrations
- Web Tracking

## Links

- [View Yelp Guest Manager Profile](https://www.softwareadvice.co.nz/software/74976/yelp-reservations)
- [View Birdeye Profile](https://www.softwareadvice.co.nz/software/86768/birdeye)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Yelp Guest Manager vs Birdeye Comparison","description":"Compare Yelp Guest Manager vs Birdeye regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye","about":[{"@id":"https://www.softwareadvice.co.nz/software/74976/yelp-reservations#software"},{"@id":"https://www.softwareadvice.co.nz/software/86768/birdeye#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Yelp Guest Manager","description":"Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae9c43d8-7f6c-406c-a9dd-21a0ea8f3a36.png","url":"https://www.softwareadvice.co.nz/software/74976/yelp-reservations","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/74976/yelp-reservations#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":336,"ratingValue":4.5},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Platform ipad"},{"name":"Birdeye","description":"Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointments, and captures leads automatically, even outside business hours. This solution is suitable for multi-location businesses in industries such as automotive, healthcare, financial services, real estate, and retail, enabling continuous engagement with website visitors.\n\nThe system includes a customizable chat widget that aligns with brand identity through personalized messaging and styling options. It features smart handoff capabilities to transfer conversations to live agents when necessary while collecting visitor contact information without requiring pre-chat forms. A knowledge base setup allows the platform to generate accurate responses by using content from frequently visited website pages and AI-refined FAQs.\n\nConversations are organized in a centralized inbox that filters interactions by location, time, or type for streamlined management. AI writing assistance supports agents by summarizing lengthy conversations and generating tailored responses. If visitors leave the website, conversations can continue via text messaging. Performance tracking tools provide insights into chat effectiveness, with filtering options based on location or user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d25045b3-f1e4-4af6-b8ff-1033563575f5.png","url":"https://www.softwareadvice.co.nz/software/86768/birdeye","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/86768/birdeye#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":704,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Mobile Point of Sale Systems Software","position":2,"item":"/directory/1400/mpos/software","@type":"ListItem"},{"name":"Yelp Guest Manager vs Birdeye","position":3,"item":"https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/74976/86768/yelp-reservations/vs/birdeye#breadcrumblist"}]}
</script>
