---
description: Compare Call Center Studio vs Zadarma regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Call Center Studio vs Zadarma Comparison
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/1758/predictive-dialer/software) > [Call Center Studio \<span\>vs\</span\> Zadarma](https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma)

# Compare Call Center Studio vs Zadarma

Canonical: https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma

> Detailed comparison between Call Center Studio and Zadarma. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Call Center Studio | Zadarma |
| **Overall rating** | 4.5/5 | 3.8/5 |
| **Total Reviews** | 47 | 67 |
| **Starting Price** | - | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Call Center Studio

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Dashboard
- Email Management
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Reporting/Analytics
- Social Media Integration
- Unified Communications
- Workflow Management

### Zadarma

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Dashboard
- Email Management
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Reporting/Analytics
- Social Media Integration
- Unified Communications
- Workflow Management

## Links

- [View Call Center Studio Profile](https://www.softwareadvice.co.nz/software/70301/call-center-studio)
- [View Zadarma Profile](https://www.softwareadvice.co.nz/software/173719/zadarma)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Call Center Studio vs Zadarma Comparison","description":"Compare Call Center Studio vs Zadarma regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma","about":[{"@id":"https://www.softwareadvice.co.nz/software/70301/call-center-studio#software"},{"@id":"https://www.softwareadvice.co.nz/software/173719/zadarma#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma#breadcrumblist"},"@id":"https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"},"publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ"},{"name":"Call Center Studio","description":"Call Center Studio is a next-gen cloud-born contact center solution that helps businesses build the best experiences for both their customers and agents while ensuring efficiency across operations.\n\nOur serverless infrastructure delivers scalability at its finest while making us the best-fit solution for remote working environments. With a serverless infrastructure also comes many advantages such as no bulky hardware to pay for, no maintenance fees to worry about, and no additional tech-support requirements.\n\nWhen you do end up needing technical support, Call Center Studio’s super responsive tech team is 24/7 at your call, minimizing downtime and ensuring business continuity. Our project teams are also at your service with profound know-how, consultancy, and industry best practices.\n\nFeatures like predictive dialer, automatic call distribution, skill-based routing and interactive voice response (IVR) offer better call management while the voice analytics feature provides automatic speech recognition and real-time speech application through an integrated text-to-speech tool. \n\nWith voice recording, voice analytics, real-time monitoring, supreme built-in reporting capabilities, and a simple yet comprehensive supervisor dashboard, you can monitor agents’ performance and operational quality while keeping track of metrics and KPIs.\n\nThe solution allows users to create marketing campaigns for outbound calls using a call-scripting feature and to conduct automated agentless surveys to assess customer satisfaction.\n\nCall Center Studio also comes with built-in integrations with popular business tools such as Salesforce, Hubspot, Zoho, SAP, MS Dynamics, payment systems gateways, while providing steady and fast integrations with others due to its open API library.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9c332e62-45ab-41bf-b157-9c9d3c22d882.png","url":"https://www.softwareadvice.co.nz/software/70301/call-center-studio","@id":"https://www.softwareadvice.co.nz/software/70301/call-center-studio#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":47},"operatingSystem":"Cloud"},{"name":"Zadarma","description":"Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more than 160 countries. Whether you're looking to expand internationally, unify remote teams, or automate support with AI, Zadarma offers scalable, secure, and easy-to-use solutions — all under one platform.\n\nFrom flexible pricing to powerful integrations and intelligent call handling, Zadarma equips your team with the tools to deliver excellent service, stay connected across borders, and grow without limits.\n\nWhat You Get with Zadarma:\n\nGlobal Virtual Numbers\nInstantly activate numbers in 110+ countries — local, mobile, toll-free, or national — no physical presence required.\n\nCloud PBX with Visual Editor\nBuild your call flow with an intuitive interface. Add IVR menus, call queues, voicemail, schedules, and call forwarding in minutes.\n\nAI Voice Agents\nHandle repetitive calls with AI-powered agents for customer support, lead qualification, surveys, and more — fully customizable with your scripts and data.\n\nIntegrated CRM or Seamless Sync with Popular Platforms\nUse Zadarma’s CRM or connect with HubSpot, Zoho, Bitrix24, Pipedrive, and others for call tracking, automation, and better context.\n\nCall Analytics and Performance Monitoring\nTrack call activity, monitor KPIs, and evaluate team performance through detailed dashboards and reports.\n\nHigh-Quality VoIP Calls\nEnterprise-grade voice quality, advanced codecs, WebRTC, and global routing infrastructure ensure stable calls wherever you are.\n\nRecordings and Transcripts\nAutomatically record calls and generate transcriptions — perfect for compliance, training, or quality control.\n\nFree Cross-Platform Softphones\nMake and receive calls from any device — desktop, mobile, or browser — with apps for Android, iOS, macOS, and Windows.\n\nFlexible Billing\nChoose pay-as-you-go or bundled packages with unlimited calling in selected regions. No contracts or hidden fees.\n\nDeveloper-Friendly API\nAdd telephony features to your apps with Zadarma’s REST API — from click-to-call to AI integrations.\n\nWhy Choose Zadarma:\n\n18 years of proven expertise in VoIP and cloud telephony\n\nOver 2 million users worldwide\n\nFully GDPR-compliant and secure\n\nLocalized service and multilingual support\n\nTrusted by businesses, startups, and developers across the globe\n\nWhether you need a full-featured PBX, AI automation, or just a single virtual number, Zadarma delivers reliability, innovation, and unmatched global coverage — backed by nearly two decades of experience.\n\nGet started today and join thousands of companies that rely on Zadarma for smarter communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33b86a86-22fa-4474-a083-cbaa201e9483.jpeg","url":"https://www.softwareadvice.co.nz/software/173719/zadarma","@id":"https://www.softwareadvice.co.nz/software/173719/zadarma#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":67},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Predictive Dialer Software","position":2,"item":"/directory/1758/predictive-dialer/software","@type":"ListItem"},{"name":"Call Center Studio vs Zadarma","position":3,"item":"https://www.softwareadvice.co.nz/compare/70301/173719/call-center-studio/vs/zadarma","@type":"ListItem"}]}]}
</script>
