---
description: Compare Thryv vs Birdeye regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Thryv vs Birdeye Comparison
---

Breadcrumb: [Home](/) > [Predictive Lead Scoring Software](/directory/3393/lead-scoring/software) > [Thryv \<span\>vs\</span\> Birdeye](https://www.softwareadvice.co.nz/compare/66581/86768/thryv/vs/birdeye)

# Compare Thryv vs Birdeye

Canonical: https://www.softwareadvice.co.nz/compare/66581/86768/thryv/vs/birdeye

> Detailed comparison between Thryv and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Thryv | Birdeye |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 515 | 704 |
| **Starting Price** | US$244.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Thryv

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Chat/Messaging
- Content Management
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Post Scheduling
- Reminders
- Review Monitoring
- Scheduled Messaging
- Search/Filter
- Social Media Integration

### Birdeye

- API
- Automated Publishing
- CRM
- Campaign Scheduling
- Chat/Messaging
- Content Management
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Post Scheduling
- Reminders
- Review Monitoring
- Scheduled Messaging
- Search/Filter
- Social Media Integration

## Links

- [View Thryv Profile](https://www.softwareadvice.co.nz/software/66581/thryv)
- [View Birdeye Profile](https://www.softwareadvice.co.nz/software/86768/birdeye)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/66581/86768/thryv/vs/birdeye)

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