---
description: Compare Alloy Navigator vs Desk Manager regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alloy Navigator vs Desk Manager Comparison
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/4249/cmdb/software) > [Alloy Navigator \<span\>vs\</span\> Desk Manager](https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager)

# Compare Alloy Navigator vs Desk Manager

Canonical: https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager

> Detailed comparison between Alloy Navigator and Desk Manager. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Alloy Navigator | Desk Manager |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 64 | 106 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Videos |

## Key features

### Alloy Navigator

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- CMDB
- Contract/License Management
- Customisable Branding
- Email Management
- Help Desk Management
- IT Asset Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Desk Manager

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- CMDB
- Contract/License Management
- Customisable Branding
- Email Management
- Help Desk Management
- IT Asset Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Project Management
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Alloy Navigator Profile](https://www.softwareadvice.co.nz/software/57082/alloy-navigator)
- [View Desk Manager Profile](https://www.softwareadvice.co.nz/software/310334/desk-manager)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Alloy Navigator vs Desk Manager Comparison","description":"Compare Alloy Navigator vs Desk Manager regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager","about":[{"@id":"https://www.softwareadvice.co.nz/software/57082/alloy-navigator#software"},{"@id":"https://www.softwareadvice.co.nz/software/310334/desk-manager#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager#webpage","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.softwareadvice.co.nz/#website"}},{"name":"Alloy Navigator","description":"Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilities and ITIL standards such as change and configuration management. Navigator also creates relationships automatically between meaningful data while providing a comprehensive view of IT infrastructure components.\n\n\nAlloy Navigator’s service desk manages tickets, assets, incidents, changes, work orders and more within a single interface. Additionally, workflow management tools enable users to design custom IT processes that can altered to the specific needs of their business and personnel. The system also offers an online web and self-service portal for end users as well as a mobile portal for technicians.\n\n\nAlloy Navigator gives users the ability to one-click audit their entire network, conduct a physical inventory with a barcode scanner and ensure compliance with software licensing tools. End users and admins also have access to interactive dashboards, scheduled reporting and real-time views for timely analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd5fe4a7-4d83-4f9e-ab4b-15e7b641d856.png","url":"https://www.softwareadvice.co.nz/software/57082/alloy-navigator","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/57082/alloy-navigator#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":64,"ratingValue":4.5},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Desk Manager","description":"Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects, expenses, customer satisfaction, gamification, Knowledge, communications, and more. Its ticket functionality allows teams to organize and interact with customer inquiries and project management simplifies project-related tasks. \n\nDesk Manager's expense tracking feature allows teams to control extra expenses incurred during their daily operations and customer satisfaction surveys can be customized with multiple-choice or open-ended responses to gather feedback. The built-in  knowledge management functionality lets users build a knowledge base for the organization. Through service level agreements (SLAs), teams can track response times and ensure high customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e4b9bc19-8c2e-413f-a0c0-0aedd4174ef2.png","url":"https://www.softwareadvice.co.nz/software/310334/desk-manager","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/310334/desk-manager#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":106,"ratingValue":4.8},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CMDB Software","position":2,"item":"/directory/4249/cmdb/software","@type":"ListItem"},{"name":"Alloy Navigator vs Desk Manager","position":3,"item":"https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/compare/57082/310334/alloy-navigator/vs/desk-manager#breadcrumblist"}]}
</script>
