---
description: Compare ThinkOwl vs Zoho Desk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ThinkOwl vs Zoho Desk Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [ThinkOwl \<span\>vs\</span\> Zoho Desk](https://www.softwareadvice.co.nz/compare/56862/393877/thinkowl/vs/zoho-desk)

# Compare ThinkOwl vs Zoho Desk

Canonical: https://www.softwareadvice.co.nz/compare/56862/393877/thinkowl/vs/zoho-desk

> Detailed comparison between ThinkOwl and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ThinkOwl | Zoho Desk |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 2212 |
| **Starting Price** | US$40.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ThinkOwl

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### Zoho Desk

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- Real-Time Reporting
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View ThinkOwl Profile](https://www.softwareadvice.co.nz/software/56862/thinkowl)
- [View Zoho Desk Profile](https://www.softwareadvice.co.nz/software/393877/zoho-desk)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/56862/393877/thinkowl/vs/zoho-desk)

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