---
description: Compare Unitel Voice vs Dialpad regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Unitel Voice vs Dialpad Comparison
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [Unitel Voice \<span\>vs\</span\> Dialpad](https://www.softwareadvice.co.nz/compare/52665/74028/unitel-voice/vs/dialpad)

# Compare Unitel Voice vs Dialpad

Canonical: https://www.softwareadvice.co.nz/compare/52665/74028/unitel-voice/vs/dialpad

> Detailed comparison between Unitel Voice and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Unitel Voice | Dialpad |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 62 | 562 |
| **Starting Price** | US$9.99 | US$27.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Unitel Voice

- Automated Attendant
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Collaboration Tools
- Communication Management
- Employee Directory
- Fax Management
- Mobile Access
- On-Demand Recording
- PBX
- SIP Trunking
- Video Conferencing
- VoIP Connection
- Voice Mail
- Voicemail Transcription

### Dialpad

- Automated Attendant
- Call Centre Management
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Collaboration Tools
- Communication Management
- Employee Directory
- Fax Management
- Mobile Access
- On-Demand Recording
- PBX
- SIP Trunking
- Video Conferencing
- VoIP Connection
- Voice Mail
- Voicemail Transcription

## Links

- [View Unitel Voice Profile](https://www.softwareadvice.co.nz/software/52665/unitel-voice)
- [View Dialpad Profile](https://www.softwareadvice.co.nz/software/74028/dialpad)
- [View Original Comparison](https://www.softwareadvice.co.nz/compare/52665/74028/unitel-voice/vs/dialpad)

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